The majority of our landlords choose to offer our professional tenants a full management service.
This means that you receive access to property managers, contractors and professional help for the same rental price as charged by a private landlord.
Our national advertising listings with Rightmove, Prime location and Zoopla means that you can view the properties available online at you own time and convenience, and book an accompanied viewing to see if the property is right for you and those moving with you.
Accompanied viewings also give us the opportunity to make a fair assessment of potential tenants and hopefully establish the foundations of a good relationship.
Our application process is all carried out online, meaning this can be completed instantly without the inconvenience of having to attend another appointment.
Once completed, our online signature system allows you to view your tenancy agreement for your new home and allows all parties to sign the agreement from different locations, saving time and increasing convenience.
We then oversee the beginning of our tenancies with our accompanied check-ins, to ensure that you are happy with your new home.
Rent is collected monthly, and the deposit is protected by the Deposit Protection Service, for which you will receive a unique deposit ID.
A digital inventory video is also provided so that there is a clear record of the condition of the whole property as given to you at the check in. This record will set the requirements of how the property should be cared for and returned to the possession of Tortoise.
We undertake Periodic visits to make sure your home is safe, that any minor works are identified and to discuss your ongoing circumstances. All our periodic visits are carried out with you present.
And if you ever have a problem with your home, our 24-hour maintenance call-outs will always be on hand to help.
You'll also have access to contents insurance policies that cover your belongings.
Feel free to search through the current homes available to view. If we do not currently have what you are looking for please register your details and we will contact you with suitable alternative homes.
As part of our application process, our One - Service, One - Fee administration charge of £250.00 + VAT* for two adults in a single property covers: Referencing from the previous landlord and employer, Tenancy agreement, Digital opening and closing inventories, Periodic property visits and Post tenancy references. This fee is payable on application of a property and is in addition to the Rent and Deposit that is payable at the start of the tenancy. Please contact our office for full details of the fees payable before you make any decision about this property or before you decide to view this property. We can provide you with an explanation of how these fees are calculated. *An additional charge of £50.00 + VAT is payable if a Guarantor is required and / or any additional adults (over 18) are applying for the property.