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User Guide

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Why choose White & Sons?

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    We are a partnership of award winning experts who offer an unrivalled depth of knowledge in virtually all aspects of property.

    We have been an independent partnership since 1817 when the firm was established by James White. Since then the firm has evolved into a forward thinking business which uses cutting edge technology backed by years of experience and a wide range of professional services.

  • paragraph

    Our partners are all qualified specialists in their respective fields and offer a range of expertise unequalled by any local firm.

    Contact us If you need advice about:-

    • Selling
    • Buying
    • Renting
    • Planning
    • Management
    • New Homes
    • Commercial Property
    • Agricultural Property
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User Guide

Title

Renting Your Property?

  • paragraph

    Why choose White & Sons.....
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    White & Sons have been operating as estate and letting agents since 1817 with dedicated lettings departments in Dorking, Reigate, Horley, Oxted and Leatherhead.

    As one of Surrey's leading and established lettings agent, we pride ourselves on offering our landlords professional help and guidance through every step of the way.

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    We tailor our services to suit your needs, from full service rental management to tenancy finding service only.

    We pride ourselves on our outstanding customer service and professionalism, understanding that letting a property is a major commitment. If you are looking for a dedicated letting agent, our services include;

    • Advice for new and existing landlords.
    • Free valuations on potential rental, based on local market trends and up to the minute tenant feedback.
    • Full referencing of all tenants. We also offer Rent Protection and Legal Expenses warranty.
    • Property management services provided by our in-house team of experts.
    • We are governed and backed by the Property Ombudsman and are ARLA members.
    • We use Government recommended Tenancy Deposit Schemes.
    • Fully up to speed with current legislation and the impact on landlords and tenants.

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    We work closely with trusted professionals who can offer buy to let mortgage advice, accountancy services and tax advice if needed.

    White & Sons lettings offer complete peace of mind.
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User Guide

Title

What is Tenant Referencing?

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    Tenant referencing is a landlord or letting agent's way of finding out and confirming information about a prospective tenant. It helps to make an informed decision on whether to rent a property to an individual (s). Referencing can help build trust that a tenant will pay their rent on time, treat the property with respect and not be a nuisance to neighbours or others.

    Most agents will use third party organisations to conduct these checks and are therefore bound by their terms.

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    What's usually included?

    • You will be asked for a reference from a previous landlord. If you have had a bad experience it's best to know this upfront, it really does save time.
    • Part of the referencing will involve running a credit check. Again, if you are honest about this from the outset, firstly it saves a lot of time but also means alternatives, such as guarantors, can be discussed. If you do have adverse credit, be upfront.
    • You'll need a deposit. No agent is able to ask for more than 5 weeks upfront, so do your maths before you start the process. If you are waiting for a deposit to be returned from a previous rental, this cannot be taken into account.
    • Most referencing companies work on an affordability calculator of your household income being 30x your monthly rent. As an example, if you and a partner want to rent a property costing £1,000 per calendar month (pcm) you will need a household income of £30,000 at least.
    • You will need to supply the following documents, so having these ready will really help: Bank Statements, Passport, Visa (if necessary), Self-employed - tax returns/accounts and Proof of Residency - council tax/utility bill

  • paragraph

    The rentals market is extremely competitive at the moment so getting yourself prepared will really save you time.

    We are on hand should you need any help or advice, contact our expert.
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Title

Our Expert Lettings Team

  • Introduction

    DEBS BIRD, Associate & Head of Lettings
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    After 30 years in the serviced office Industry she joined White and Sons in 2015 to work in the residential property sector. Debs in an integral part of the administration team and helps with the day to day running of this extremely busy department. In 2020 she was promoted to Lettings Branch Manager and an Associate of the Firm in 2023.

    In her free time she enjoys spending time with family and caring for her horses and her 9 orphan sheep.

  • Team Member

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    SARAH WYCHERLEY Head of Tenancy Coordination MARLA
    Sarah worked in the lettings team from 2016 to 2018 and re-joined in August 2020. She has worked in the Surrey area for over 8 years and knows the area well, having explored much of it on horseback. She prides herself on her organisational skills and enjoys ensuring the tenancy arrangement process is as smooth as possible for both tenants and landlords. 

    In her spare time Sarah enjoys cooking, baking cakes (as well as eating them!) and spending time outside in the fresh air.

  • Team Member

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    NICKY WILSON, Head of Property Maintenance
    Nicky has been working in Property Management since 2015. She started her career in London and moved to Dorking 3 years ago. She will be heading up the Property Management team dealing with day-to-day maintenance issues and communicating between landlords and tenants. 

    She has played hockey at a high level for the past 16 years and plays cricket in Dorking. When not playing sports, she enjoys taking long walks with her Cocker Spaniel, Ted.

  • Team Member

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    JAMES BUTCHER, Assistant Branch Manager MARLA
    James joined the firm in September 2017, having previously worked in the industry for over two years in both sales and lettings. James is very organised with great attention to detail and prides himself on providing excellent customer service. James passed his ARLA exams in March 2020, and was consequently promoted to Senior Negotiator. In early 2023 in recognition for his years of dedicated service, he was promoted to Assistant Branch Manager. 

    When not working, James is usually exercising or out with friends. He is also a car enthusiast with a love for driving and the motoring world. In addition, he has a keen interest in modern technology.

  • Team Member

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    FREYA SLEEMAN, Senior Negotiator MNAEA
    Having gained previous experience within lettings for a corporate agent in Surrey, Freya joined White & Sons in November 2021 to progress her knowledge and gain experience in sales. Following the successful completion of her NAEA exams, Freya was promoted to Senior Negotiator. Along with useful experience gained in The Army, Freya is a motivated and enthusiastic member of the team and is always willing to help where needed.

    Raised in Westerham, Freya has a great knowledge of the local area including the best places for long dogs walks and Sunday roasts. Outside of work, she enjoys spending time with friends and family and keeping active at the gym.

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    JILL WILSON, Lettings Assistant
    Jill has been a vital part of the White and Sons family for 12 years and has worked in both residential sales and lettings. 

    Jill lives in the local area and very much enjoys walking in the Surrey Hills and visiting historic houses.

  • Team Member

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    MEGAN AYLING, Property Maintenance Coordinator
    Megan joined White and Sons in 2023. After starting her career as a sales negotiator, she decided to take the jump and become a property manager. Megan loves a challenge, and helping to resolve any issues that arise, but also likes a good laugh whenever possible and building a good rapport with her clients. 

    Having lived in Surrey all her life, Megan is very keen on the countryside, and knows the area like the back of her hand. In her free time you will find Megan riding her horses either at home or at shows, or having a cuddle with her dog, Alula.
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    User Guide

    Title

    Testimonials from Landlords

    • Landlord Testimonial

      Mr J
      We cannot thank you enough for all your hard work, you went beyond our expectations and always with a smile

    • Landlord Testimonial

      Mrs B
      Thank you, you and the team have been extra efficient regarding the tenants.

    • Landlord Testimonial

      Mr E
      Just a brief note to thank you and your Team for having found us such a very nice and suitable tenant. You have some lovely people working in your department, all of whom have been efficient, punctual and extremely helpful

    • Landlord Testimonial

      Mr & Mrs W
      Professional manners combined with friendly advice and prompt solutions to any issues that have arisen

    • Landlord Testimonial

      Mr & Mrs L
      I thank you and your team for a great job. It takes skill to manage both parties on either side of the fence. You do it very well.

    • Landlord Testimonial

      Mr C
      You have been extremely good at keeping us informed of each stage, very much appreciated. You have been a great help.

    • Landlord Testimonial

      Mr A
      Thanks for finding such a great tenant I am very impressed!

    • Landlord Testimonial

      Mr & Mrs D
      We were very impressed with your professional and personal service

    Testimonials from Tenants

    • Tenant Testimonial

      Ms B
      I cannot thank you enough for your help. What a difference to the current place I rent. The boys and I are looking forward to a better life

    • Tenant Testimonial

      Mrs A
      I also wanted to thank you all for making our move so easy! Really appreciate the fantastic service.

    • Tenant Testimonial

      Mr & Mrs M
      First class from beginning to end throughout our tenancy. All issues with the house were dealt with speedily and professionally

    • Tenant Testimonial

      Mr F
      Elaine has been very helpful regarding our departure from the property.
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by White & Sons, Horley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to White & Sons, Horley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by White & Sons, Horley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call White & Sons, Horley on +441293785454.


    User Guide

    Title

    • paragraph

      We have been an independent partnership since 1817 when the firm was established by James White. Since then the firm has evolved into a forward thinking business which uses cutting edge technology backed by years of experience and a wide range of professional services.

    • paragraph

      Our partners are all qualified specialists in their respective fields and offer a range of expertise unequalled by any local firm.

    • paragraph

      If you need advice about:-
      • Selling
      • Buying
      • Renting
      • Planning
      • Management
      • New Homes
      • Commercial Property
      • Agricultural Property

    • paragraph

      White & Sons has an expert with whom you can consult with confidence - we are more than just an agent. www.whiteandsons.co.uk
    Contact us

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    User Guide

    Title

    Selling your home?

    • paragraph

      Why use White & Sons? 
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      Our vast experience can help present your property to maximise its value.

      We tailor our services to suit your needs and pride ourselves on our outstanding property knowledge, bespoke marketing solutions and expert sale management.

      As one of the leading estate and letting agents in Surrey we provide outstanding customer service and expert support. As property professionals all our estate agency staff are NAEA qualified (or in training) as well as being a well-established team who live locally.

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      If you are looking for a dedicated estate agent, our services include;

      • Our market appraisals are based on current market trends and up to the minute buyer feedback
      • Our marketing packages are tailored to suit your needs with our expert advice and guidance
      • Professional negotiators
      • Pro-active communication
      • Expert sales management
      • Client centric approach

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      We have a suite of complementary services including Lettings, Planning, Architectural services and Chartered Surveyors, giving you complete peace of mind. 

      Once we have secured you a buyer, we are seasoned professionals at ensuring the sale reaches a successful conclusion.

      Contact us today for a free market valuation.

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    User Guide

    Title

    Buying a home? The buying process

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      FINANCE The first step is to ensure that you have the finance available to purchase. Make sure your money is accessible and talk to one of our financial advisers if you need a mortgage as they can look at the whole range of products available. Get a mortgage offer agreed in principal.

      REGISTER WITH ESTATE AGENTS Most buyers use the property portals to start their search, but registering with an agent (preferably us!) will ensure that you are informed as soon as properties are available-often a few days before they go live on the web. Indeed some properties are sold before they get to the portals.

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      INSTRUCT A SOLICITOR It's best to organise a solicitor before picking out your dream home. We can refer you to a good local conveyancer who will offer a free initial package. Ask for details.

      OFFER ACCEPTED Your estate agent will put both parties in touch and instruct solicitors. Give your broker/mortgage provider details of the property.

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      THE CONVEYANCE

      Verifies clients Identity

      Applies for search

      Raises enquiries

      Draft contracts

      Searches & enquiries

       Agree contracts & deposit

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      SURVEY/VALUATION A surprising number of buyers rely on a mortgage valuation, but be aware that the lender is only interested in establishing that he is covered for the amount of mortgage that is being lent. A mortgage valuation is not a survey. We can recommend a suitable surveyor and mortgage lenders offer surveys or home buyers reports as an addition to their valuation to be carried out at the same time. This is often a cheaper way to have a survey.

      CONTRACTS HAVE EXCHANGED A deposit may be payable at this time and cleared funds need to be available on the day of exchange. The deposit is non-returnable and binds both seller and buyer.

      COMPLETION It's moving day and completion is usually between 12 and 4pm. The solicitors will release the keys once your money has arrived at the vendors solicitors bank, and will phone us so that we can release the keys.

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    User Guide

    Title

    Our professional service includes;

    • service

      Land & New Homes White & Sons act for a wide range of developers and builders, building everything from country mansions to starter homes.

      Residential Management We provide landlords with complete peace of mind. Whether you own a portfolio of properties or are letting your own home, our experienced staff ensure that your property is well looked after and that you obtain the best value from our contractors.

      Professional Valuations We provide detailed valuation reports and recommendations for a wide range of issues including, bank valuations, restrictive covenants, insurance, probate, expert witness and other tax purposes.

      Block Management If you are a residents management company/association or a developer searching for efficient management of your development, then you can be confident we have the professional qualifications, experience and skills to ensure the day to day smooth running of your development.

    • service

      Commercial Property We have a well established reputation in the commercial property field. We have a dedicated, knowledgeable team of experts ready to provide advice on any commercial property issue.

      Planning, Development and Land In our predominately Green Belt area obtaining consent or change of use can be a challenge. Our expert advisers have years of experience dealing with everything from a garden plot to a major housing development.

      Agricultural Services Our specialist team have a comprehensive knowledge of all aspects of this complex subject from property valuations, asset management, advice on planning and development, compensation, tenancy related matters, arbitrations, single farm payment, pipeline compensation and grant schemes.

      White & Sons....more than just an agent www.whiteandsons.co.uk

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    User Guide

    Title

    The White & Sons Team

    • Introduction

      JAMES RICHARDS, Associate MNAEA
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      James joined White & Sons in 2007 and is a fully qualified member of NAEA Propertymark. Raised in Horley, having lived in both Meath Green & Langshott, James has a vast knowledge of the local area and prides himself on our high levels of repeat custom. Now Senior Branch Manager, James is widely experienced, having overseen a highly successful period for our Horley office, navigating ever changing economic climates and has years of specialist experience in handling the sale of New Homes & Country Homes.

    • Team Member

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      Email
      STEPHANIE WHEELER, Branch Manager MNAEA
      Stephanie joined White & Sons in 2015, having previously worked for a corporate agent in London and Surrey. Shortly after joining she became a member of the NAEA and was promoted to Senior Negotiator. In 2020 Stephanie became Assistant Manager of our Horley branch and later became Sales Manager at our Leatherhead branch. Having been in the industry since 2014 she has gained a vast amount of experience, enabling her to confidently advise her clients when selling and buying property. 

      In recognition for her years of dedicated service, in early 2023, she was promoted to Branch Manager. 

       Raised and schooled locally, she has an extensive knowledge of the area.

    • Team Member

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      LUCY KAY, Negotiator
      Due to the ongoing success of our Horley office, Lucy joined the team in 2021, having previously worked in a customer facing role, demanding the highest levels of customer service. Lucy is extremely personable and loves the variety of her role. Born and raised in Surrey, she has an exceptional knowledge of the area. 

      Outside of work, Lucy likes to spend quality time with her family and friends, baking cakes and watching sports.

    • Team Member

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      RACHAEL DAVIES, Negotiator
      With a passion for both property and customer service, Rachael gained great experience with a Surrey based, independent agent before joining White & Sons. Having grown up in the local County, she possesses a wealth of knowledge of the surrounding areas.

      In her spare time Rachael loves spending time with family and friends, as well as going to cinema.
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      User Guide

      Title

      Testimonials from Sellers

      • Seller Testimonial

        Excellent
        Excellent service from start to finish, staff are lovely and so helpful, they made the whole process stress free!

      • Seller Testimonial

        Thoroughly professional
        I have just exchanged contracts on the sale of my house thanks to James and his team at White & Sons.  James and his team managed to obtain an acceptable offer just four days after the listing went live. Throughout the process, leading to contracts, James and his team have been thoroughly professional. They handled the viewings, made themselves available to helpfully answer the questions I have had and kept me informed of progress. I would recommend this estate agency. Thank you James and team.

      • Seller Testimonial

        Cannot thank them enough
        My property Sale has just completed with the Horley branch. I cannot Thank James Richard's and his team enough, for their extremely highly professional service. 

        I was constantly kept up to date on progress with the Sale, with many telephone calls. Nothing seemed too much trouble for James and his team. I would absolutely recommend White and Co. They are an established firm and uphold that reputation.

      • Seller Testimonial

        Hard working
        James of Whites and Sons Horley leads a highly professional and hard working team. They have navigated us through the selling and purchasing process with expertise. Nothing is to much trouble and they have always been available to answer and explain queries. Thank you so much

      • Seller Testimonial

        5 star rating
        I have dealt with many estate agents over the years and I'm happy to say that White and Sons definitely deserve a 5 star rating.

      • Seller Testimonial

        Couldn't have gone smoother
        Frist time selling a property and it couldn't have gone smoother.Thanks to everyone at white and sons Horley, they were helpful, responsive and attentive from beginning to end, would definitely be using them again.

      • Seller Testimonial

        Seamless house sale
        Excellent service from start to finish. Cannot recommend White & Sons highly enough. Professional and kept us fully aware of the sale progress at all times. Thank you again for a seamless house sale.

      • Seller Testimonial

        Best approach
        May I add that we felt you in particular, and White & Sons provided the best approach with the most professionalism, which other agents could do well to take on board.

      Testimonials from Buyers

      • Buyer Testimonial

        Incredible support
        James and his team have been an incredible support with our purchase. They've been attentive and supportive from the very beginning. Would thoroughly recommend.

      • Buyer Testimonial

        High standard of communication
        I can only put 5 stars? If I could, I'd put more as they were professional at all times, friendly and a high standard of communication.

      • Buyer Testimonial

        Would not hesitate to recommend
        White & Sons were always professional throughout our sale & purchase. I would not hesitate to recommend them.
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      Disclaimer

      The content on this Microsite has been uploaded by White & Sons, Horley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to White & Sons, Horley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by White & Sons, Horley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call White & Sons, Horley on +441293785454.


      Welcome to White & Sons, Horley

      Title

      Find Us

      Branch address

      3 Massetts Road
      Horley
      Surrey
      RH6 7PR

      Get in touch

      Buying: 01293 222479  Local call rate
      Letting: 01293 222532  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by White & Sons, Horley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to White & Sons, Horley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by White & Sons, Horley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call White & Sons, Horley on +441293785454.