Award Winning Agents as Nominated by Our Customers with a 99.5% Approval Rating (Figure taken from feedback report and based on all votes received during the 2014 ESTAS competition, 50 questionnaire's returned).
Williams & Donovan have won the Silver Award at the 2014 prestigious Estate & Letting Agent Awards for the Essex and Kent regions.
The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Hilton Park Lane London attended by 700 of the UK's top estate and letting agents and suppliers to the industry.
Phil Spencer, who has hosted the ESTAS every year since their inception in 2004 said "The ESTAS are about making people happy, putting a smile on their face and making a genuine difference to peoples' lives. The ESTAS help agencies to focus on customer service levels and that's why agencies keep coming back".
Ian Williams, Director at Williams & Donovan Benfleet said "We are absolutely thrilled to be recognised at this year's ESTAS. It means so much to us as we know it's our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service we provide and this is great way to demonstrate how good we really are, and that all our hard work is paying off."
Williams and Donovan was established in 1999 by Ian Williams and Colin Donovan. "We believe we employ some of the most talented, professional and respected individuals within the industry who have helped us to achieve our status as one of the most successful independent agents in the county. Our Benfleet office launched in January 2014 and we aim to become the "Agent of Choice" in Castle Point and beyond."
"If you are thinking of selling or renting a property in Benfleet, Hadleigh, Thundersley, Canvey Island, Pitsea, Bowers Gifford and beyond please contact us".
Ian Williams is the Director responsible for the Benfleet office. Ian says "Colin and I decided to fulfil our dreams by opening in 1999 and we are extremely proud to have created such a successful and respected business in Hockley built on strong foundations."
''I am now looking forward to my new challenge of opening our Benfleet office based on these same principles".
Ian is delighted that Paul Cross has joined us as our Lettings Manager. Ian and Paul have been good friends since working together at Bairstow Eves, in Benfleet, for a number of years in the early 1990's. Lloyd Brooks has joined us as Sales Manager and brings with him a wealth of experience, having worked locally for an independent estate agent in Benfleet for a number of years. Assisting Paul with our lettings department will be Alan Chapman who has worked alongside Paul and Lloyd during the last two years.
As proof of our commitment to customer service Williams & Donovan subscribe to the Ombudsman scheme and Ian and Colin are licensed members of the National Association of Estate Agents.
Find out for yourself why Williams & Donovan have become one of the areas most successful independent estate and lettings agents by booking in your FREE NO OBLIGATION VALUATION.