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Landlords
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    Considering letting your property? haart can help find tenants quickly, secure the best rents possible and manage the process seamlessly from start to finish

    Lettings specialists

    haart prides itself on being specialists in the lettings industry and are fully committed to maximising your income and reducing your risk whilst providing a service second to none

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    Dedicated staff

    haart's dedicated lettings people are committed to offering the highest levels of care and attention, and are available until 10pm seven days a week to ensure that any tenancy runs smoothly

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    High-profile marketing

    We take great pride in the extent to which we market your property. Not only do we feature in all of the key newspapers and magazines but also on popular websites such as Rightmove, Zoopla to name but a few. We are also the only major independent estate agent to employ a social media specialist to promote your property on Facebook and Twitter to prospective tenants

    Tenant referencing

    Once a potential tenant has been found for your property, they will undergo an extensive assessment procedure. The haart referencing service has been designed to minimise risks and to ensure that the let runs effortlessly

    Property management service

    haart has a dedicated network of qualified property management staff who oversee detailed inventories, regular property inspections and formal checkouts. They also work closely with a team of approved contractors to resolve any property maintenance issues immediately

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    Peace of Mind

    ARLA

    haart fully supports the Association of Residential Lettings Agents (ARLA). Formed in the early 1980s, ARLA is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times.

    NALS

    haart is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress.

    SAFEagent

    haart is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes.

    The Property Ombudsmen

    haart is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK.

    Office of Fair Trading

    The OFT makes sure that estate agents such as haart act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.

Contact us

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Tenants
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    haart has thousands of highly affordable properties available to rent throughout the UK. The only problem you will have is deciding which one to choose
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    Range of properties

    We have an extensive range of properties to suit all tastes and budgets. From studio apartments to four bedroom detached family homes, haart has something for everyone

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    Dedicated staff

    haart has one of the most extensive networks of fully-trained lettings agents within the industry. Our highly knowledgeable, locally-based staff will not only accompany you on viewings but ensure every property meets our exacting standards before it is let to you

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    Available seven days a week

    Every haart lettings branch is available to help from 8am to 10pm seven days a week

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    Fully regulated 

    haart is a founding member of SAFEAgent, a kitemark that denotes firms that protect tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice
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Meet the team
  • Introduction

    haart of Medway Lettings 

    T: 01634 730694 

    E: medway.lettings@haart.co.uk

    Facebook: Medway  haart lettings 

    Twitter: @Medwayhaartlet
  • Team Member

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    Hayley Cowdry - Assistant Lettings Manager

    Call Hayley on 01634 730694 or email hayley.cowdry@haart.co.uk

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    Jack Thompson - Senior Lettings Negotiator

    Call Jack on 01634 730694 or email jack.thompson@haart.co.uk

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    Jay Nicholls - Lettings Negotiator
    Call Jay on 01634 730694 or email jay.nicholls@haart.co.uk
Contact us

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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    141 High Street,
    Strood,
    Rochester,
    ME2 4TJ

    Telephone us

    Letting: 01634 922104  Local call rate

    Email us

    Contact us

    Title

    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      I thank you for your team's help and kindness
      Thank you so much for all your help with the letting of my house in Strood. Your whole team and especially yourself and Hayley, have been fantastic. I could not have wished for people to have been so helpful and kind throughout the whole process. Because this is the first time I have ever done anything like this it has not been easy knowing what to do but I have to say that you have helped me through every step and it has made it easy for me. There has been the odd disappointment but that is life. But I have to say you have been patient and waited six months for me to sort things out and to get to the point of moving on with my life. I thank you for that patience and your team's help and kindness. Also I would have no hesitation of recommending your company to others for either letting or selling.

      Doreen Rowlay, July 2015
    • Landlord Testimonial

      Made the whole process effortless and painless
      Just a quick note about my experience with Jack. This is the first time we have let a property and the thought of all the potential paperwork and legalities was really quite daunting to begin with. Enter stage left Jack, letting superhero! Joking aside, Jack has made the whole process effortless and painless, nothing was ever too much trouble and everything was done on time and in a very professional manner. I couldn't have asked for anything more and wouldn't hesitate to recommend him to anyone else.Job well done, many thanks.

      Joss Gould, July 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Nothing but incredibly polite and helpful
      Prior to finding this property me and my partner dealt with quite a few different estate agents and had the most appalling customer service so it was an absolute dream to now be dealing with you. From our first phone call your agent, Jay, has been an absolute darling. He has been nothing but incredibly polite and helpful to me and my partner. At the viewing he had excellent background knowledge of the property and answered all of our questions; something we found other agents from other companies could not seem to do. Jay has got everything done including credit checks, referencing and what not in record timing and has been at the other end of the phone for any queries or questions we have had. Natasha has promptly sent us our contracts for us to look over and all other relevant information we would need as well I cannot commend them enough on how quick and easy they have made this whole process and they are a credit to your company. Any letting or purchasing we plan to do in the future will most definitely be through you.

      Alexandria Deadman, March 2016
    • Tenant Testimonial

      Very helpful from start to finish
      Just a quick message to say thank you so much for your help and making our move less stressful. You were very helpful from start to finish and didn't hesitate to answer any questions or queries we had. haart are very lucky to have you in their team. We both found you a very pleasant young man and wish you all the best for the future. Thanks again and take care.

      Roy, Sam & Kiddies, February 2016
    • Tenant Testimonial

      Went so far out of the way to put us at ease
      I would like to pass on a huge thank you from myself, my wife and our boys including baby bump for the excellent service you provided us during our recent house move. As you may know my wife Tracey is due to have a baby very soon so having been told we had to move out of our previous house and find somewhere else to live put us both in a very stressful situation. Luckily for us haart did an excellent job of quickly finding us a lovely new home to rent within our budget and very close to where we were already living. Please pass on our thanks to all those at haart who helped us. We would like to say a special big huge thank you to Hayley who made it all possible. and went so far out of her way to push the move through making phone calls and just making me and my family feel at ease, I would just like to say a massive thank you Many Thanks again.

      Adrian & Tracey Hodges, Boys & Bump, November 2015
    • Tenant Testimonial

      Attention to detail and guidance is second to none
      As you know I buy/sell/rent properties with some frequency. I work closely with a number of agents and experience differing levels of professionalism. The attention to detail, expertise, guidance, help and support I receive from your branch is second to none. In particular Jay and Jill stand out as providing excellent levels of customer service. My thanks to all.

      Steven Katz, October 2015
    • Tenant Testimonial

      An all-round, feel good experience - Thank you
      Just a note following our meeting with yourself and Michelle on Friday last. We really appreciated the time and effort you put into showing us around the area and looking at the property. Noel and I visited quite a few agencies that day but none matched haart for professionalism of welcome, assistance, personal interface and an all-round feel good experience; your knowledge and easy manner were immensely appreciated, as was Michelle's. Our goal in renting would be to acquaint ourselves thoroughly with the Medway area with a view to then buying a property. We look forward to finding something suitable in the next few weeks with help of haart. Thank you once again for all your help.

      Ruth & Noel Russell, September 2015
    • Tenant Testimonial

      Broke everything down for me - Very happy
      I approached your branch in Strood to find somewhere to live. I was in an awkward situation where I had to find a suitable place relatively quickly but I was also just about to leave on business for weeks in a place with a very limited mobile reception; and insubstantial internet access. Before I left Bradley showed me around the apartment that I'm happily currently now residing in. He was polite and well informed. At no point was I under any confusion as he broke down all the costs and procedures that I would come across if I'd chose to rent with haart. While I was away Bradley kept me informed and up to date with the progress of my tenancy and what I needed to produce through a series of emails that I could occasionally receive. I was very happy that I only had to go into the high street branch just once to sign the contract and collect the keys. Now I'm semi-settled in my apartment and able to relax and focus more on my business thanks to Bradley.

      Steve Atterbury, July 2015
    • Tenant Testimonial

      Professional and at the same time approachable
      I would like to take this opportunity to thank you for leading me through the letting process this past month or so. You have been very professional and at the same time very approachable.I would have no hesitation in recommending you and your team.

      Steve Buck, July 2015
    • Tenant Testimonial

      You've restored our faith in estate agents
      I just wanted to drop you a line to say thank you for your help in securing the apartment at Quay Side, its beautiful. We can't believe how quickly and efficiently you actioned everything despite the technological hitches. You've restored our faith in estate agents and we'd have no problem recommending you to friends and colleagues - Thanks again.

      Deborah Doust, June 2015
    • Tenant Testimonial

      Dealt with me professionally and sympathetically
      As you are aware I have recently found myself in a difficult and emotionally stressful situation. Both you and Jack have dealt with my needs both professionally and sympathetically. You have always done everything that you have promised and have made my transition as smooth for me as possible; unlike other agents who will remain nameless but who I still await calls from after two weeks.I would have no hesitation in recommending you to others and would like to take this opportunity to thank you for your help and support.I look forward to working with you throughout my tenancy. Keep up the great work.

      Tracy Payne, June 2015
    • Tenant Testimonial

      The whole haart Medway team were fantastic
      The whole haart Medway team were fantastic. From the viewing to moving in they were so helpful and friendly. My partner and I had, had a very bad experience previously with estate agents but the team at haart definitely put our minds at ease and always made us feel welcome.A brilliant service that we would highly recommend to anyone - Thank you all so much for your kindness and help.

      Jessica Balogh, March 2015
    • Tenant Testimonial

      A breath of fresh air. Keep up the good work
      We just wanted to write to let you know how happy we were and still are with the work haart in Strood have done in helping us to rent our current property. Your whole team has been very professional throughout the process; however, we'd like to mention Jack in particular. We were becoming a little disillusioned by some of the property management companies we were contacting (lack of email replies; empty promises of phone calls back etc). And then along came Jack...Jack was a breath of fresh air. What an asset he is to your team. Jack has and is still being helpful, professional and proactive throughout the rental process. He promptly returned all calls and emails. He is understanding and very knowledgeable. We'd like to thank him and haart for restoring our faith, as it were. Keep up the good work. We would be more than happy to recommend haart to other potential clients.

      Lorraine Gethin, March 2015
    • Tenant Testimonial

      Helpful, friendly and genuinely cared
      Michelle, both Ami and I moved into our new property on Friday 30th January and we are both very happy. We absolutely love the property it is so perfect for us.We could not have asked for a better service from haart, especially from Toni. She was very helpful, friendly and we felt she genuinely cared. We didn't once have to call to chase anything, we were kept fully informed at all times. Everything went smoothly and we felt the whole process was so easy. I'll definitely be recommending your service in the future. Please pass on all credit and comments to Toni - Many thanks.

      Louise Calver, February 2015
    • Tenant Testimonial

      All the staff have always been polite and helpful
      We would like to thank haart for the brilliant service we have received. The time between looking at the property to rent & getting the keys was really quick and all of the staff have always been very polite & helpful. We would definitely recommend haart to anyone looking for a property.

      Jenny & Tom Stevens, January 2015
    • Tenant Testimonial

      A fabulous service - We were always kept informed
      A fabulous service from both the branches we dealt with. We were always kept completely informed as to what was happening. Toni especially went above and beyond as she knew the stress we were under and she really tried her best to make the move as easy as possible for us - Thanks again.

      Beccie Hood, January 2015
    • Tenant Testimonial

      Worked hard to secure a property - A great service
      I wanted to give you some feedback on our rental through haart. From the start Jack was absolutely great and always kept in touch. Jack worked hard to secure a property and was aware of our timescales and, when one came up managed to get us a viewing that evening, which was great. Once we had decided that we did want this property you explained everything to Liana and both you and Jack kept in contact throughout the referencing process. You sent us the tenancy agreement ahead of schedule and we had the keys by 10 am. On our first day we locked ourselves out but you got the door within 15 minutes - A great service.

      Mathew Luxford, January 2015
    Contact us

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