At the start of the tenancy, an inventory check-in should be conducted. The report is essentially in two parts, the ‘inventory’ element lists all of the items and the contents of the property and the ‘check-in’ element lists the condition of all of those items at the start of the tenancy along with confirmation of the meter readings and the number of keys handed over.
The same format can then be cross-checked at the end of the tenancy and any changes in condition noted.
In the main, inventories are written documents, but increasingly they are also done as video logs of the property condition. They are either undertaken by the landlord or agent or by third party inventory companies, although it’s generally considered that a third-party inventory company has less risk of bias as they conduct many reports each day. The reports are crucial for protecting both the landlord and tenant in any damage claims at the end of the tenancy as they accurately record the condition at the start and at the end of the tenancy.
Under the deposit scheme rules, if a landlord wishes to make for damages which are subsequently disputed by the tenant, both parties will need to provide evidence to substantiate their claim. The inventory check-in and check-outs will be key documents to show the condition of the property at the start and end of the tenancy. You should check the document thoroughly at the start and make note of any discrepancies that you feel it may contain so that there is an agreed record right from the beginning. It is recommended that the inventories are signed. If the reports are being undertaken by a professional third party company this is less important but if undertaken by the landlord directly to sign the inventory will reduce the chances of any dispute or bias.
Ideally, the inventory check-in will be conducted just before you move into the property. You would be able to go through the property with the inventory clerk to record the condition of the property so that the document accurately reflects the property, its contents and the condition. It is not obligatory for you to attend but there are less likely to be disagreements or discrepancies if you do.
You should expect to have an inventory compiled for your property but if for any reason the landlord or the agent decides that they are not going to do one, it is in your interests to still record the condition of the property so as to avoid a dispute further down the line. This is more likely to happen on unfurnished properties where the landlord thinks there is less to damage but even redecoration can be expensive. If you have photographs showing the condition when you moved in, this will help rebut any unsubstantiated claims at the end of the tenancy. If the matter is referred to the deposit scheme and the landlord has not compiled an inventory it is highly unlikely that the claim for damages will be successful.
This is why the inventory protects both parties.
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