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    Ashtons is a highly energised, independent estate agency practice founded in 1982. Operating from four prime locations in Hertfordshire, we provide Sales, Lettings and Land and New Homes services from our Harpenden, Welwyn Garden City and St Albans offices. Alongside these major Hertfordshire towns, we specialise in the sale of property in outlying rural areas through our Village and Country office in Redbourn.
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    We think differently. Expect extraordinary.
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    Every month we register hundreds of new tenants and with the use of intelligent, tailored marketing and social media, this has enabled us to continually broaden our contact base built successfully from nearly 40 years of conducting good business. We now successfully manage several hundred rental transactions every year.

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    Corporate and professional tenants.
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    As the number one property agents in and around the al postal district, we know our market inside out. We have a winning formula for achieving a great rent from quality, properly pre-qualified tenants. Our agents are all highly trained to navigate even the trickiest deals and excel in surpassing client expectations - over 98% of our landlords say they will recommend or use our agency again.

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    Online access to your own property account.
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    We understand our clients lead busy lives and need access to a free flow of information about the status of their property 24/7. We're massive advocates of transparency and have designed an online journal that provides latest information whether it be marketing, accounts (coming soon) or property management. This service is available 24 hours a day, so you can catch up at a time that suits you.

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    Prominent offices in areas we love.
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    We're not just an online business, we live and breathe the local market and because we get right under its skin, we fully understand all of its idiosyncrasies. We have environments where you can pop in, have a coffee and talk property to any one of our team, whether it's property management, investment related or just about any one of the 134 pieces of legislation that affect the world of residential lettings.

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    No faceless call centres.
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    Property and people are our passion. We employ 90+ property experts across all disciplines of our business, so you will enjoy the benefits of in-house specialists. Whether it's professional photography, copywriting, marketing, trained full-time viewing guides, lettings people or people with the legal knowledge and background to oversee your rental transaction from start to finish.

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    Proven track record.
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    Every year we successfully help approximately 1000 people move home and have an industry-leading recommendation rate of over 98%. We don't just talk a good story though - openness and transparency are intrinsic to our values. We list every property we're currently renting, so you can see our true pedigree. Feel free to take a look for yourself and peruse our lettings portfolio.

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  • Introduction

    We only employ and retain the best people who are determined to change the sometimes unfavourable perception of estate agency - individuals who share our values and goals, people you can trust. We genuinely care about you and rest assured, we always demand the best result. What's more, we are focused on making things simple and stress free for you.

  • Team Member

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    Alf Ciraolo FARLA Dip RLM
    Head of Lettings

    With a 26 year property career , Alf has experience in lettings, sales, new homes and auctions, joining in 2017 as Head of Lettings. He has been a Fellow of ARLA since 2012 and holds a Diploma in Residential Lettings. Alf is responsible for residential lettings including management, compliance and accounts.
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    Jamie Newson-Love MARLA
    Lettings Manager

    With 15 years' experience, Jamie has a proven record in high volume luxury lettings environments. He started his career in London but since moving to Harpenden, his desire to work in a local market intensified. He is best placed to provide expert advice with passion for unrivalled service and best practice.
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    Sally Fearon
    Senior Valuer

    After joining in 2014, Sally has helped expand our book of business and played a key role in Ashtons' brand development. Building trust and confidence with tenants and landlords is fundamental to her success, with outstanding local knowledge for our clients.
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    Chris Haws MARLA
    Senior Valuer

    Previously managing a portfolio of 200 properties for the Department of Transport, followed by 10 years at a lettings agency in London, Chris joined Ashtons in 2011. With comprehensive knowledge of acts and legislation, he liaises daily with landlords and tenants.
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    Andrew Gibbons
    Senior Valuer

    Andrew has over 20 years' estate agency experience in both sales and lettings. Gaining experience in the London property market, his expertise is second to none. He focuses on providing valuation advice and marketing strategies along with making a memorable moving experience for vendors, landlords, buyers and tenants.
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    Nicola Park MARLA
    Senior Lettings Associate & Valuer

    Nicola joined in 2018 with over 12 years' lettings experience across Buckinghamshire and Hertfordshire areas. She is a qualified ARLA member and loves the fast pace that lettings brings. She is passionate, energised and an integral team member, possessing natural passion for service and great attention to detail.
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    Georgie Prebble MARLA
    Lettings Associate

    Georgie has worked in Hertfordshire lettings for over 3 years, joining Ashtons in 2019. She is incredibly passionate and believes credibility is her strongest asset. If you're a local landlord looking for honest, quality advice or a tenant looking to speak to a market leader, Georgie is the person to call.
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    Laila Laraman MARLA
    Lettings Valuer

    A member of Ashtons since 2012, Laila has worked within Sales and Lettings in both a front line and support capacity. Understanding the importance of creating great relationships, she excels in this sociable role, making a positive impression on those she connects with.
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    Kirstie Willis MARLA
    Manager of Property Management Department

    Joining in 2015, Kirstie is dedicated excellent service and liaises with landlords, tenants and contractors to oversee efficient execution of repairs. With over 9 years' experience, she was promoted to Manager of Property Management Department in 2020, contributing immensely to its smooth running.
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    Dawn Laporte
    Property Manager

    Joining Property Management in 2018, Dawn continues to build extensive knowledge in customer relations with focus on enhancing landlord and tenant experience. She ensures property-related issues that may arise are handled efficiently with true professionalism and consistent high service levels.
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    Cloe Turner
    Property Manager

    Cloe joined the Lettings team in 2018 with 4 years' experience in customer service, two working as a Property Manager for a busy Lettings department. She is energetic and takes huge pride in offering first class service with great accuracy, completely embodying Ashtons' core values.
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    Sophie Pascoe
    Lettings Administrator

    Sophie has gained a wealth of knowledge and experience since joining in 2011. Her work ethic is legendary and she enjoys sense of achievement making sure everything is in place for a tenant's move. Sophie is always keen to lend a hand with Ashtons fundraising activities.
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    Clair Curson
    Lettings Administrator

    Clair began her journey working for Ashtons on a Sunday. Her talents were quickly recognised and in 2017, she joined the department full-time. With a keen eye for detail, Clair enjoys the satisfaction of having happy tenants and landlords at the start of each new tenancy.
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    Joanne Sargeant MARLA
    Lettings Administrator

    With over 20 years' experience, Joanne started in 2014 in St Albans. She advanced transactions to successful completion liaising with all parties involved. She has since relocated to our Lettings team where she uses her exceptional customer service as Lettings Administrator.
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    Colleen Bogue
    Lettings Administrator & PA to Head of Lettings

    Colleen has been part of the team since 2008. Her previous legal secretary role made the switch to Lettings seamless. Her extensive knowledge of systems and procedures is second to none and she plays a key role supporting Alf, Head of Lettings. Colleen enjoys the variety of her work with absolute professionalism.
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    Chloe Burgess
    Property Compliance Co-ordinator

    With a wealth of Property Management skills, Chloe previously managed 15 units comprising 4-30 apartments in each, budget and spend control as well as being lead contact for all residents. Since joining us, she quickly built rapport and trust with landlords who rely on her recommendations and knowledge daily.
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    Karen Oxley
    Accounts Administrator

    Accounts and book-keeping is Karen's forte. After 30 years in insurance, she decided to join Ashtons and now undertakes a crucial accounting role, collecting rent, making payments along with a host of other responsibilities. Karen is passionate about her work and a dedicated team member.
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    Danika Penny
    Accounts Administrator

    Danika is a Welwyn Garden City resident who has worked in finance for the past 7 years withexcellent knowledge of financial analysis, reporting and accounts. She prides herself on accuracy at all times and loves that her role allows her to work with numbers and interact with clients at the same time.
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    David Williams
    Accounts Administrator

    David has worked for Ashtons since 2011 with over 35 years' experience as a residential property lawyer. The majority of his time with us has been in sales management in Harpenden, moving to our finance department in 2019 where he continues to bring vast experience and value to landlords, tenants and clients.
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    Title

    • Introduction

      For nearly 40 years, we've been marketing property for sale and to rent in Hertfordshire. We've grown to a multi-disciplined firm of 90+ talented people who live and breathe the local property market - whether it's property in Harpenden, property in St Albans, property in Welwyn Garden City or property in Redbourn and the surrounding villages, we have people who love the local areas they live and work in. This is what some of our customers have to say:

    Testimonials from Landlords

    • Landlord Testimonial

      easy to deal with.
      All staff were polite, efficient and easy to deal with.

      - Michael Farenden
    • Landlord Testimonial

      tremendously helpful and methodical
      Cloe has been tremendously helpful and methodical in providing support and assistance after my leased-out property incurred some damage. Cloe provided assistance with both the repair work and the insurance claim that followed. Thank you for your professionalism, Cloe!

      - Don Springham
    • Landlord Testimonial

      head and shoulders above any other agents
      Ashtons have been the best agents I have ever dealt with in many years of letting properties. They are head and shoulders above any other agents I have ever used!

      - Caroline Shelley
    • Landlord Testimonial

      I have peace of mind
      Since letting our property with yourselves, I have been very impressed with the service that you provide - I have peace of mind about the house, and what with living so far away, that is what I really want - so thank you for all your work and taking such good care of our property and its tenants.

      - Anonymous
    • Landlord Testimonial

      Huge thank you for all you have done
      Huge thank you to Kirstie and the team for all you have done for me over the last few years. This is not a goodbye as I will come back to Ashtons when I am ready to move on.

      - Tracey Rigby

    Testimonials from Tenants

    • Tenant Testimonial

      keep up the good work!
      Always prompt service from Ashtons. Well informed, very satisfied with customer support but also the contractors who were nice, efficient, clean and professional. Thanks to everyone and keep up the good work!

      - Iris Herrig
    • Tenant Testimonial

      great start, end-to-end.
      This is our first let with Ashtons. It has been a great start, end-to-end. Ben Beechey and Clair Curson have been extraordinary. Very helpful! Thank you!

      - Andre Silva
    • Tenant Testimonial

      very positive
      I used Ashtons to find a rented property with a tight deadline and my experience with them was very positive. I was kept well-informed and any queries were satisfactorily dealt. Special thanks to Ben who was a very helpful, knowledgeable, friendly and honest estate agent and worked extremely hard to push the deal over the line.

      - Manuela & Pablo
    • Tenant Testimonial

      Excellent service all round.
      Kirstie is always prompt and excellent in her response and the contractors are always efficient, clean, tidy and polite. Excellent service all round.

      - Rory Cronin
    • Tenant Testimonial

      demonstrated excellent communications
      Chloe Burgess has been thoughtful, professional, proactive and demonstrated excellent communications by phone and email at all times. She's an asset to Ashtons.

      - Sejual Shah
    • Tenant Testimonial

      pleasant and friendly to liaise with
      Very pleasant and friendly to liaise with and always advised me of proposed plan of action. Good service and communication.

      - Mark Noot
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