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User Guide

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Service is the key to our continued success

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    Established in May 1998 by Howard J. Douglas, who has been an Estate Agent in the local area for 37 years, - the company has an enviable success rate and reputation within the community.

    We pride ourselves on the friendliness and expertise of our staff. A fact endorsed by the numerous clients who have returned to us time after time to sell or let their property and who appreciate the personal attention and professionalism which is at the core of our business.

    From our prominent corner offices in the heart of Ashburton, we cover a wide rural area including south and east Dartmoor and the towns of Bovey Tracey, Buckfastleigh, Chudleigh and Newton Abbot - along with the many outlying villages.

    Our knowledge of the local property market is, we believe, unrivalled, and our experience and contacts mean we are able to advise clients on all aspects of buying, selling or letting residential and commercial property, and land.
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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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Letting with Howard Douglas...

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    Our Services for Landlords
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    Whether you're a professional landlord with a property portfolio, or simply wish to let your home, Howard Douglas can handle the whole process for you.

    We let and manage a diverse range of residential and commercial property throughout South Devon and also Exeter and Plymouth.

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    Setting the Rent
    We will provide an authoritative free open market rental valuation of your property, taking into account current market trends and demand.

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    The Right Tenant
    Finding the right tenant is the most important aspect for successful letting. We always have a database of prospective tenants (some already referenced) and our extensive internet and newspaper advertising attracts new tenants through our doors on a daily basis.

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    Referencing
    Once a tenant has expressed interest in your property we will, with your approval, take out comprehensive referencing and financial credit checks to confirm the applicant's income/employment status and that their current/previous landlord (if applicable) has been happy and believes them to be suitable tenants. We will also obtain a personal credit score rating from an agency before deciding to proceed.

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    The Legal Side of Things
    Letting a property and the landlord and tenant acts can be a legal minefield. We will take care of everything on your behalf and ensure that you are fully compliant with current lettings legislation so you can have full peace of mind.

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    Deposits

    A deposit equivalent to one month's rent is usually taken at commencement of the tenancy and by law has to be held in a government approved scheme. Howard Douglas use the custodial Deposit Protection Service for all our deposits and we will provide your tenant with the prescribed scheme rules.

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    Schedule of Condition/Inventory
    Just prior to commencement of the tenancy we will prepare a detailed schedule of condition/inventory of your property, which the tenant will be required to approve. This schedule will form the basis of any dilapidations claim at the end of the tenancy.

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    Payment of Rent
    Rent is usually paid monthly in advance and we will promptly pay the landlord on receipt by electronic bank transfer, along with a monthly statement of account.

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    Management - Maintenance and Repairs
    In the event that your property requires any maintenance or repairs we will arrange and oversee any works using local, accountable and reliable tradesmen. You will be kept fully informed of any costs prior to work being carried out (unless an emergency repair is required). We also ensure that annual appliance safety certificates are carried out throughout the term of the tenancy. All managed properties are personally inspected by us at regular intervals throughout the tenancy.

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    End of Tenancy

    At the end of a managed tenancy we will check-out the tenant, ensuring that the property is left in a satisfactory condition, dealing with the release of the deposit and informing the utility companies of the meter readings and change of customer.

    The above is just a brief outline of the lettings process. We offer a personal and approachable service to both our landlords and tenants. For more information please contact Kate Tunstall - kate@howarddouglas.co.uk or Howard Douglas - howard@howarddouglas.co.uk

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User Guide

Title

Our Lettings Team

  • Introduction

    A Dedicated Letting Department...

    Our dedicated lettings department comprises a friendly, experienced, close-knit team headed-up by lettings manager Kate. We have the knowledge and contacts to provide peace of mind to our landlords that their property is in safe hands. The main areas we cover are Teignbridge, South Hams, Torbay and Exeter - though we also extend as far as Plymouth and Crediton, for some of our longstanding managed property landlord clients.

    If you are a tenant searching for a property to rent please contact us and we will register you on our mailing list to keep you updated with our latest properties. 

  • Team Member

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    Kate
    Starting within our lettings department in 2010, Kate has helped thousands of landlords and tenants with their property needs and is an expert on residential lettings legislation. Kate oversees the management of several hundred properties from Plymouth to Exeter and everything inbetween. When not letting property, Kate loves spending time with her young son and going on long walks with Ronnie, her very cute cavapoo

  • Team Member

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    Nikki
    With seventeen years' lettings experience working within Dartmoor National Park, Nikki is an ARLA qualified letting agent who oversees the whole letting process, from viewings to check-ins (and check-outs). At the weekend, Nikki enjoys live music and is a keen motorsport fan, travelling around the European circuits

  • Team Member

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    Alicia
    Having started her career with the UK's largest corporate agency, Alicia decided a smaller independent firm, such as Howard Douglas, would allow her greater freedom to provide a more flexible, personal approach to both tenant and landlord clients alike. Whether organising boiler repairs or conducting viewings, Alicia is keen to ensure things run as smoothly as possible, and her spare time is devoted to her young daughter.

  • Team Member

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    Chloe
    Prior to joining our residential lettings department, Chloe had a successful seven year career in the local travel agency industry, and has brought high levels of customer care to her admin role at Howard Douglas, where she is keen to assist tenants with their property requirements. When not dealing with tenancies and lettings, Chloe spends time with her family and travels abroad experiencing new destinations.
Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Howard Douglas, Ashburton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Howard Douglas, Ashburton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Howard Douglas, Ashburton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Howard Douglas, Ashburton on +441364652656.


    User Guide

    Title

    Service is the key to our continued success

    • paragraph

      Established in May 1998 by Howard J. Douglas, who has been an Estate Agent in the local area for 37 years, - the company has an enviable success rate and reputation within the community.

      We pride ourselves on the friendliness and expertise of our staff. A fact endorsed by the numerous clients who have returned to us time after time to sell or let their property and who appreciate the personal attention and professionalism which is at the core of our business.

      From our prominent corner offices in the heart of Ashburton, we cover a wide rural area including south and east Dartmoor and the towns of Bovey Tracey, Buckfastleigh, Chudleigh and Newton Abbot - along with the many outlying villages.

      Our knowledge of the local property market is, we believe, unrivalled, and our experience and contacts mean we are able to advise clients on all aspects of buying, selling or letting residential and commercial property, and land.
    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Selling with Howard Douglas...

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      At Howard Douglas we understand that selling your home is a major event that deserves considered planning at every stage.

      Our aim is to help our clients achieve the maximum possible value for their property with the minimum amount of hassle.

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      Independent and Professional
      Established in 1998, we are a truly independent firm with a highly professional team who have lived, been educated and worked in this wonderful part of South Devon for many years. We make the most of our local knowledge and our love of the area when marketing our clients homes. Our firm is a member of the Property Ombudsman (sales and lettings).

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      Market Appraisal
      The starting point of any sale is establishing the correct value, and determining the asking price for your property can be complex. There are numerous factors to consider, including how quickly you need to move, the number of comparable properties on the market and the condition of your property. We offer a free market appraisal by one of our experienced Estate Agents. We also advise on the most suitable method of sale for your home including private treaty, tender or auction.

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      Probate and Matrimonial Valuations
      Formal valuations are carried out by our senior partner, Howard Douglas, for a modest fee. Please contact us for further details.

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      Successful Marketing

      We will ensure your home is marketed in the right way to attract the right buyer. Whilst fully embracing modern technology, we still value traditional, personal service and will agree with you a marketing service that suits your individual needs and requirements.

      You will benefit from...

      • Prominent town centre offices with A3 multi-photo window display for each property
      • Professional outsourced photography to show your property at its very best
      • Extensive internet advertising including 'Featured Property' and 'Premium Listing' on Rightmove
      • Quality, well written sales particulars with floor plan, or printed glossy brochure
      • Local and regional print advertising within the Mid-Devon Advertiser and Moorlander
      • Accompanied viewings by experienced and knowledgeable staff
      • Regular feedback following viewings, and weekly marketing reports
      • Distinctive 'For Sale' sign
      • No sale, no fee, and no hidden withdrawal fees

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      Sales Progression

      Once we have successfully negotiated a sale on your behalf and qualified the buyer, we will work closely with all parties to ensure that matters progress as smoothly and quickly as possible. This entails liaising with solicitors/conveyancers, surveyors/valuers, mortgage brokers and other estate agents in the chain.

      It may be necessary to obtain specialist reports or quotes for repairs following a survey, and we are able to oversee this on your behalf using reputable local trades people.

      We promise to keep you regularly updated at every stage of your sale.

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      Exchange and Completion
      When you have reached exchange of contracts, you're nearly there! A completion date will have been set and it's time to confirm removals and start packing. On moving day your solicitor/conveyancer will confirm with us when your sale has completed and we will hand over the keys to the new owner
    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Our Sales Team

    • Introduction

      Knowledge and Experience

      Our sales department has a wealth of knowledge and experience in all things property within the South Devon and South and East Dartmoor area. Whether you have a studio flat or a country residence with land we are able to advise on the value and most suitable method of sale, along with providing pre-marketing tips to ensure your sale runs as smoothly as possible.

      As well as residential property we also handle the sale of land, commercial property and business going concerns.

      If you are a buyer searching for a home in our lovely part of Devon please contact us so we may register your details and keep you of updated of the latest properties.

      Below are the details of our sales department team and we look forward to speaking and meeting with you.

    • Team Member

      Email
      Lisa
      Having joined Howard Douglas in 2007 from a large independent agency, Lisa has a wide knowledge of the Ashburton and South Dartmoor property market, and huge experience of the buying and selling process. Lisa has lived in the area all her life and when not selling property enjoys exploring Dartmoor or the South Devon coast with her partner and young family.

    • Team Member

      Email
      Barbara
      Following a successful career within in buying and merchandising  based in London, Barbara relocated to the West Country in 2010. Having renovated a number of her own properties she was keen to pursue a property related career and joined the team at Howard Douglas as an administrator. When not preparing property marketing literature or conducting viewings, Barbara enjoys a round of golf on one of the many scenic courses South Devon has to offer.

    • Team Member

      Email
      Lauren
      Having started her estate agency career in Totnes, Lauren joined the sales team at Howard Douglas in 2023 where she conducts viewings, oversees feedback, and provides sales progression to clients. Lauren lives on Dartmoor and in her spare time enjoys boot-camp exercise classes and the odd 10k run. 

    • Team Member

      Email
      Dee
      After an early career in banking/insurance, Dee entered into the property world during the mid-1980s in the Torbay area and has worked in both corporate and independent estate agencies, as well as with a regional house builder. Dee has exceptional organisational skills and can be relied upon to have the business numbers at her fingertips, whilst also continuing to take a keen interest in local housing market trends. In her free time, Dee likes nothing better than a trip to the coast and in particular a good vista out to sea.

    • Team Member

      Email
      Howard
      An estate agent in the Teignbridge area since 1986, Howard established the business that bears his name in 1998, and spends most of his day carrying out valuations of all types of property including residential, commercial and land. At the weekend he relaxes by taking a run on Dartmoor or a walk along the South Devon coastline
    Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Howard Douglas, Ashburton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Howard Douglas, Ashburton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Howard Douglas, Ashburton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Howard Douglas, Ashburton on +441364652656.


      Welcome to Howard Douglas, Ashburton

      Title

      Find Us

      Branch address

      2 North Street,
      Ashburton,
      TQ13 7QD

      Get in touch

      Buying: 01364 701714  Local call rate
      Letting: 01364 708939  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Howard Douglas, Ashburton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Howard Douglas, Ashburton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Howard Douglas, Ashburton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Howard Douglas, Ashburton on +441364652656.