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Why choose Navigation Estates?
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    We pride ourselves on providing the highest levels of service to our landlords. Our aim is to let your property swiftly, to a high-quality tenant, at the best possible price with minimum void periods. We are proud to be an ARLA Propertymark member, underlining our commitment to professionalism and high service standards.
    In 2018 we won the British Property Award for Best Letting Agent in Hemel Hempstead.

    Our package options

    Whether you're a multi-property experienced landlord, accidental landlord or are just starting to build your portfolio, you will be reassured to know that our lettings department offers the same care, attention and professionalism as our sales department, and everything is handled in-house at our Hemel Hempstead office. We offer three package options which can be tailored to suit your own requirements:

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    Tenant Find

    Our basic service, which includes:

    • Unrivalled marketing strategy via our website, 'Featured Property' listings on Rightmove, Zoopla and OnTheMarket, featured posts on social media, and physical display boards in three locations across Hemel Hempstead
    • Floorplans and 3D virtual tours included as standard for every rental property
    • Advice on presentation and compliance requirements
      Accompanied viewings and feedback
    • Thorough tenant referencing
    • Arranging tenancy agreement, deposit registration and collection of first month's rent.
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    Rent Collection

    As above plus:

    • Monthly rent collection
    • No-excess rent guarantee, void cover and legal expense cover
    • Digital monthly statements
    • Rent review and renewal of tenancy.
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    Fully Managed

    Our comprehensive service: as above plus:

    • Professional check-in, inspection and check-out reports
    • Energy Performance Certificates, Electrical Condition Reports, Portable Appliance Tests and Gas Safety Certificates
    • Quarterly property inspections
    • Management of all communication with tenants
    • Arrangement of repairs and maintenance with approved contractors.
Contact us

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Meet the Navigation Estates team
  • Team Member

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    Having forged a career in commercial banking, Chris made the transition to estate agency in 2012, joining the Navigation Estates team in November 2016. With a broad knowledge of both sales and lettings, his star-studded high points have been agreeing a rental for a Hollywood A-Lister and valuing the childhood home of a local pop star. He likes to unwind by playing his guitar with a good glass of red and retreating to the kitchen for a session of therapeutic cooking.
  • Team Member

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    Ines Filipczuk: Property Manager
    Born in Portugal, Ines brings a unique bubbly flair to the office, as well as fluency in three different languages picked up on her travels around Europe. Ines's career in property management began over three years ago and she joined the Navigation team in February 2018. With her lively personality and willingness to tackle the many challenges the job throws at her, it's easy to see why she fits in to the team so well. Ines is a mother of two and has a passion for the great outdoors - one of her many achievements is climbing Snowdonia for charity with her daughter in 2017. She also loves music and the arts.
  • Team Member

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    Saj Altaf: Sales & Lettings Negotiator
    A lifelong Hemel Hempstead resident, Saj earned a degree in Civil Engineering before embarking on a career ranging from manual labour to working in some of the most prestigious buildings in London, before turning his hand to estate agency. He joined the Navigation Estates team in April 2018. In his spare time Saj enjoys going to the cinema and live events, as well as playing sports. He also loves biscuits.
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    Jack Cotton: Sales & Lettings Negotiator
    Having come from an estate agency background with a corporate company, working in both the Hemel Hempstead and St Albans markets, Jack joined our team in January 2017. Maturity shines through despite his young appearance; his likeability factor is there for all to see. A big football fan, and with a vast interest in music, Jack dreams that one day he and his band will hit the heights: Glastonbury here we come!
  • Team Member

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    Caroline Mills: Office Co-ordinator/PA
    Caroline has been Navigation Estates' vital Office Co-ordinator and PA since 2012. She has her work cut out keeping the sales team in check and likes to daydream that one day she will own a mansion complete with naked butler and chauffeur!
  • Team Member

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    Rachel Williams: Marketing Manager
    Rachel joined the Navigation Estates team in April 2018 after 12 years working in arts marketing, most recently for the London Philharmonic Orchestra. Passionate about social media and the written word, when she's not showing off your property to its very best in our marketing materials and online she spends her time discovering new music, running a local book group and finding fun places to explore with her young son.
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    Justin Rhoades-Smith: Mortgage Advisor
    Justin Rhoades-Smith is our trusted 'go-to' mortgage advisor. Director at JRS Financial Services Ltd since 1996, he previously worked in retail banking then financial services. Liking to keep business in the family, he works with his wife, Lisa, specialising in mortgage advice and financial protection products. Justin's spare time involves taxiing his youngest daughter to football and dog walking with his family ... providing they end up in a pub. With his financial experience, he dreams of owning a house large enough to garage some luxury cars to drool over!
Contact us

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    Testimonials from Landlords

    • Landlord Testimonial

      Their support, help and advice was exceptional.
      I rented my flat out through Navigation Estates for five years and they have always been brilliant. Their support, help and advice, in particular from Caroline, was exceptional. Amazing service, patience and communication, and as a landlord I highly recommend them. Thank you so much! (September 2018)
    • Landlord Testimonial

      To go with any other agent would be madness.
      After moving from another agency, I was pleasantly surprised by how welcoming and efficient Navigation were from the outset. They made the whole process of finding my new tenants as smooth as it could possibly be and they went the extra mile. They communicated with me at every step of the way and were unfailingly polite and helpful. I'd particularly like to mention Ines, who is not only thoroughly professional and excellent at her job but also a lovely human being too. A first-rate service - to go with any other agent in Hemel would be madness when service like this exists. Bravo! (July 2018)
    • Landlord Testimonial

      Prompt, efficient and skilful
      Navigation Estates have been managing my rental property for about eight months. The main point of contact has been Ines Filipczuk. My experience is that she is prompt, efficient and skilful in dealing with the various issues that have arisen while looking after my property. Also the other members of the Navigation team that have been involved have been most helpful, from the marketing and sales to the legal side. (June 2018)
    • Landlord Testimonial

      Super efficient
      Navigation have been great at managing my property. Caroline in particular has been fantastic; always knows exactly what is going on, replies promptly and is super efficient. Very reassuring! (June 2018)
    • Landlord Testimonial

      Professional, proactive and awesome initiative
      Navigation have managed our property for over three years now. They have successfully identified, checked and supported our tenants, and since Ines was assigned to manage the property the results have been outstanding. Professional, proactive and with awesome initiative. We will continue to use Navigation indefinitely and I have no hesitation in recommending their service, the team and especially our property manager Ines. (June 2018)
    • Landlord Testimonial

      The service has been fantastic.
      I just wanted to say that the service provided by Ines as a letting agent has been fantastic. She has been responsive, ensured the tasks have been completed and has provided excellent aftercare to ensure the work has been done to satisfaction. This should not be unusual but it really is and it does stand out. (May 2018)
    • Landlord Testimonial

      Could not have been smoother
      Fantastic service in finding the right tenant for our house. Communication was daily and totally professional. For first-time landlords it could not have been smoother. (July 2017)
    • Landlord Testimonial

      Answers the phone promptly and returns calls
      Just a quick note to let you know how impressed I have been with my recent dealings with Navigation Estates. My property was rented out very quickly and I am particularly pleased that I have been kept in the loop through the whole process ... It is refreshing to deal with a company that answers the phone promptly and returns calls. Please thank Caroline for her patience and advice; she is an asset to your company. I look forward to our next dealings and will not hesitate to recommend Navigation Estates. (2017)

    Testimonials from Tenants

    • Tenant Testimonial

      Fantastic first class service
      What fantastic first class service from the lettings department. Both Chris and Caroline were so helpful and patient in helping us get our lovely rental! They made everything so easy and moved us into our home on a very tight deadline! Cannot recommend them enough! (July 2018)
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Navigation Estates, Hemel Hempstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Navigation Estates, Hemel Hempstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Navigation Estates, Hemel Hempstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Navigation Estates, Hemel Hempstead on 01442 253 303.


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    Why sell your property through Navigation Estates?
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      When you choose to sell through Navigation Estates you're in safe and very capable hands. We'll make your property stand out in the crowd: our professional, honest and friendly team, unique marketing strategy, unrivalled local knowledge and the latest technology ensure that we present your property to the widest possible audience of prospective buyers. We aim to find you a quality buyer and achieve the highest possible price with the least amount of hassle, in a timescale that suits you and with a fee structure that's great value for money.
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      • Free, no-pressure valuation
      • No sale, no fee
      • Range of competitive fixed and tiered fee options
      • Our all-inclusive fee covers everything: no hidden extras
      • 3D Virtual Tour for every property (the only local estate agent to offer this)
      • Brochure with extensive photography, particulars, floorplans and Energy Performance Certificate
      • 'Featured Property' listings on Rightmove, Zoopla and OnTheMarket
      • Targeted emails and telephone calls to our large database of prospective buyers
      • Prominent 'For Sale' board
      • Display cabinets at Apsley Lock, the Marlowes and the KD Plaza
      • Listings on online editions of the major national newspapers
      • Featured posts on social media
      • All viewings are accompanied by our experienced staff
      • Regular feedback, advice and communication throughout the sale and conveyancing process
    Contact us

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    Other services we offer
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      Selling by online auction
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      Got a property to sell, but don't want to pay estate agent fees? Have you considered selling via auction? We've recently launched our new online Auctions department, in partnership with established specialist Pattinson Property Auction.

      Why sell via online auction?  
      FREE: No estate agent or auction fees: the buyer pays the commission so your property gets sold at no cost to you.
      FAST: The buyer must complete within 28 or 56 days.
      STRAIGHTFORWARD: The winning bidder immediately pays a non-refundable payment towards the property, meaning they are financially committed to the purchase.
      To learn more visit www.navigationestates.co.uk/auctions or call us on 01442 253303.
    • service

      Boat sales
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      We are unique in being the only bricks-and-mortar estate agent in the Hertfordshire area specialising in houseboat and narrowboat sales, and the only local boat broker whose listings appear on all three major property portals (Rightmove, Zoopla and OnTheMarket). We also place Featured Adverts on Apollo Duck, the go-to boat portal, as well as on our own website and the online editions of all the national newspapers.

      As well as marketing your boat via targeted emails and phone calls to our large database of applicants and via targeted social media advertising, we are unique in having three physical advertising display locations, at our two offices in Hemel Hempstead town centre and on the 'Navigation Bridge' which we sponsor at Apsley Lock.

      We offer a range of highly competitive commission options with a low up-front fee. Included in our fee is a 3D Virtual Tour which allows prospective buyers to explore every corner of your boat before viewing in person.

      Since we were established in 2009, Apsley and the areas surrounding the Grand Union Canal have been the core of our business, and our agents have decades of unparalleled knowledge of Hemel Hempstead, Apsley and the surrounding areas such as Boxmoor, Nash Mills, Kings Langley and Berkhamsted.

      For more information, or to arrange a free valuation, call us on 01442 253303 or email sales@navigationestates.co.uk
    Contact us

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    Meet the Navigation Estates team
    • Team Member

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      Chris Potts: General Manager
      Having forged a career in commercial banking, Chris made the transition to estate agency in 2012, joining the Navigation Estates team in November 2016. With a broad knowledge of both sales and lettings, his star-studded high points have been agreeing a rental for a Hollywood A-Lister and valuing the childhood home of a local pop star. He likes to unwind by playing his guitar with a good glass of red and retreating to the kitchen for a session of therapeutic cooking.
    • Team Member

      image cannot be displayed
      Saj Altaf: Sales & Lettings Negotiator
      A lifelong Hemel Hempstead resident, Saj earned a degree in Civil Engineering before embarking on a career ranging from manual labour to working in some of the most prestigious buildings in London, before turning his hand to estate agency. He joined the Navigation Estates team in April 2018. In his spare time Saj enjoys going to the cinema and live events, as well as playing sports. He also loves biscuits.
    • Team Member

      image cannot be displayed
      Jack Cotton: Sales & Lettings Negotiator
      Having come from an estate agency background with a corporate company, working in both the Hemel Hempstead and St Albans markets, Jack joined our team in January 2017. Maturity shines through despite his young appearance; his likeability factor is there for all to see. A big football fan, and with a vast interest in music, Jack dreams that one day he and his band will hit the heights: Glastonbury here we come!
    • Team Member

      image cannot be displayed
      Ines Filipczuk: Property Manager
      Born in Portugal, Ines brings a unique bubbly flair to the office, as well as fluency in three different languages picked up on her travels around Europe. Ines's career in property management began over three years ago and she joined the Navigation team in February 2018. With her lively personality and willingness to tackle the many challenges the job throws at her, it's easy to see why she fits in to the team so well. Ines is a mother of two and has a passion for the great outdoors - one of her many achievements is climbing Snowdonia for charity with her daughter in 2017. She also loves music and the arts.
    • Team Member

      image cannot be displayed
      Caroline Mills: Office Co-ordinator/PA
      Caroline has been Navigation Estates' vital Office Co-ordinator and PA since 2012. She has her work cut out keeping the sales team in check and likes to daydream that one day she will own a mansion complete with naked butler and chauffeur!
    • Team Member

      image cannot be displayed
      Rachel Williams: Marketing Manager
      Rachel joined the Navigation Estates team in April 2018 after 12 years working in arts marketing, most recently for the London Philharmonic Orchestra. Passionate about social media and the written word, when she's not showing off your property to its very best in our marketing materials and online she spends her time discovering new music, running a local book group and finding fun places to explore with her young son.
    • Team Member

      image cannot be displayed
      Justin Rhoades-Smith: Mortgage Advisor
      Justin Rhoades-Smith is our trusted 'go-to' mortgage advisor. Director at JRS Financial Services Ltd since 1996, he previously worked in retail banking then financial services. Liking to keep business in the family, he works with his wife, Lisa, specialising in mortgage advice and financial protection products. Justin's spare time involves taxiing his youngest daughter to football and dog walking with his family ... providing they end up in a pub. With his financial experience, he dreams of owning a house large enough to garage some luxury cars to drool over!
    Contact us

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      Customer testimonials
      • Introduction

        Over 96% of our customers give us 5-star ratings.
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        Read on to find out what recent sellers and buyers say about our service...

      Testimonials from Sellers

      • Seller Testimonial

        Extremely professional
        We highly recommend Navigation. Our experience during our recent sale was very good. Saj who predominantly dealt with our sale was extremely professional. Every viewing was followed up with a feedback call. He was superb at every stage, his communication and chasing through with both parties was thorough and regular. We felt he did everything he could to ensure our sale went well and we were kept up to date at all times. I would highly recommend to anyone selling in the Hemel area. (November 2018)
      • Seller Testimonial

        Above and beyond expectations
        Outstanding service throughout the sale of our property, couldn't recommend a more focussed, passionate team who go above and beyond expectations. Especially Jack Cotton who provided an incredible professional service throughout the whole time, with his hard work shining from beginning to the very end. Overall an excellent all round team, friendly and approachable. Highly recommend. (October 2018)
      • Seller Testimonial

        A cut above the rest
        Excellent service - Jack Cotton was very professional throughout the process of selling my house; he's a cut above the rest. Jack kept me up to date at all times and really did care about the finer details. I have no hesitation in recommending him and it was a refreshing change to have someone so passionate. If you are looking for an estate agent you can trust, then look no further. (May 2018)
      • Seller Testimonial

        They know the local market very well indeed
        Sajhad was very professional and helpful in selling and concluding the sale, and as a business they know the local market very well indeed. I recommend them highly. (July 2018)

      Testimonials from Buyers

      • Buyer Testimonial

        Communication was always great
        Good service from Navigation throughout our purchase. Communication was always great. The agent we dealt with was Saj and we couldn't fault him. We received a new home hamper when we picked up our keys which was a really nice touch. (October 2018)
      • Buyer Testimonial

        We really felt we could trust Chris and team
        Great agents! Always kept us up to date with what was happening and we really felt that we could trust Chris and team. Buying our home was made easy! Will definitely look to use Navigation in the future. (October 2018)
      • Buyer Testimonial

        Extremely helpful, friendly and competent
        First class agency. Extremely helpful, friendly and competent, and am eternally grateful for the help Navigation gave me in obtaining the lovely home I'm now in. Thank you to Saj, Ines, Chris and the rest. (September 2018)
      • Buyer Testimonial

        Brilliant throughout
        Recently purchased a house through Navigation Estates, they provided very good professional service along the way from start to finish. Special mention to Jack who was brilliant throughout. (November 2017)
      • Buyer Testimonial

        We appreciate all of your help
        I wanted to say thank you for all Caroline's help in getting myself and my girlfriend our first place together. It is a big chapter in our relationship and we appreciate all of your help. (Oct 2016)
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Navigation Estates, Hemel Hempstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Navigation Estates, Hemel Hempstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Navigation Estates, Hemel Hempstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Navigation Estates, Hemel Hempstead on 01442 253 303.


      Welcome to Navigation Estates, Hemel Hempstead

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      Find Us

      Branch address

      67 Marlowes, Hemel Hempstead, Hertfordshire HP1 1LE

      Get in touch

      Buying: 01442 738088  Local call rate
      Letting: 01442 738110  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Navigation Estates, Hemel Hempstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Navigation Estates, Hemel Hempstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Navigation Estates, Hemel Hempstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Navigation Estates, Hemel Hempstead on 01442 253 303.