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  • paragraph

    Here at Pure Estate Agency, Norwich, we specialise in residential sales and lettings. Our independent and experienced team can advise you on every aspect of your property requirements, from selling your home, arranging financial advice, securing tenants or property management.

    We pride ourselves on being your local buy to let specialist, so we would be able to support you with your investment portfolio in Norwich and surrounding areas. Our customer service ethos s "to treat our customers in the same way we want to be treated ourselves". With over 50 years combined experience and local knowledge covering Norwich and Norfolk, you can rest assured that your property is in the best possible hands.

    As Norwich estate agents, we are passionate about our service commitment to all our clients and we guarantee to always act in your best interests. Please browse through our website and social media pages and feel free to contact us at any time for advice or support during office hours, or via social media at any time.

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Landlords
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    We are devoted to ensuring our clients receive a bespoke package that will suit their individual requirements. We understand that your property is one of your most valuable assets and you need to have the utmost confidence with whom you appoint to look after it. We currently look after a large portfolio of properties in the Norfolk area for a variety of clients. Some of our landlords have extensive portfolios whilst others may only have one investment property. Irrespective of your portfolio size, we would be delighted to assist you further. We offer a range of services including free valuations for rental and we would be able to give you guidance on the yield for your property. Please do contact us to arrange a valuation today.
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Tenants
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    We understand that moving home can be a stressful experience. We will therefore always aim to make the process as smooth as possible. We have outlined the procedure and fees below.

    We will initially book you in to view the property that you are interested in. We are unable to accept any applications without you first seeing the property. If you are happy and wish to apply, then we require the application fee and for the completed form to be returned. It is at this stage that you should request any special conditions of the tenancy i.e. if you wish to decorate or require any work to be done prior to you moving in.

    If the application is successful, then we require the balance of the fees and you will be referenced by the specialist company that we use. On the condition that references are satisfactory, then we will start negotiating a tenancy start date. Please note though that everything remains strictly subject to contract until you move into the property.

    Our current fees are outlined below;

    Application fee £30 (strictly non-refundable)
    Reference fee £96 per person
    Administration fee £150
    Guarantor reference fee per person (if applicable) £120
    Inventory checking fees £102

    * All prices are inclusive of VAT.

    Typically, deposit values will be one month's rent plus a £100 retainer, however this can vary depending on specialist requests. You will also be required to pay one month's rent in advance prior to the start of the contract. If you require clarification on any fees, please do not hesitate to contact us.

    We subscribe to the Deposit Protection Service (DPS). The Housing Act 2004 is the core legislation pertaining to deposit protection. This statute made it a requirement for all agents and landlords to register deposits with a government recognised scheme. So, for your peace of mind, we register all deposits with the DPS custodial scheme.

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The Pure Team...
  • Introduction

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    • Pure pride themselves on hiring the right person for the right role. The team at Pure have been carefully selected by the directors. Recruitment is based on previous experience and an individual's ambition within the industry but we place an emphasis on personality. The following are our current team members
  • Team Member

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    Scot Greenwood- Office Manager
    Scot has over 19 years' experience as an estate agent and has been a qualified member of the regulatory body for sales for the majority of this time. Before working for Pure Estate agency, Scot was an office manager of coastal estate agency with branches located in Norfolk and Suffolk. His in-depth knowledge of the East Anglian region combined with his understanding of ever changing capital market conditions, give him a unique understanding of both the local and national market. 

    Scot is a passionate family man with four beautiful children and he enjoys a game of golf when he gets time off from his ever busy family life. As well as golf, Scot enjoys running, circuit fit, is a passionate chef and foody. Scot has recently embarked upon a new challenge and enrolled at circus school - check him out on our Instagram page on the trapeze. 

    One of Scots many attributes is that he has always worked in companies where customer service is their main priority. Like us, he believes this is the key for a successful business relationship. 

    His target every day is to offer the same level of customer service he would wish to receive himself. We hope you agree! 

     Contact Scot at scot@pureestateagency.co.uk
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    Rebecca Leggett - Lettings Manager
    Rebecca is our Lettings Manager, having started her career over 9 years ago in property management, with the past 2 years being at Pure Estate Agency. Rebecca is ARLA qualified and has a vast knowledge of property law. When she's not overseeing the Norwich lettings market, Rebecca enjoys travelling stretching as far as Las Vegas, goes to the gym and enjoys walking especially in the Lake District where she tries to visit every year. 

    Contact Rebecca at rebeccal@pureestateagency.co.uk
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    David MacDuff - Valuer (Sales/Lettings)
    David has worked as an estate agent in Norfolk for 10 years, with 8 of those years valuing and having recently joined the Pure Estate Agency team. With his passion and enthusiasm for the Norfolk property market, David has quickly slotted in and has become a key member of the team. In his spare time David enjoy spending time with his family, keeping fit and is a big Manchester United fan. 

    Contact David at davidm@pureestateagency.co.uk
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    Rosie Page - Lettings
    Rosie our Lettings Negotiator is another experienced member of our Norwich team, having worked in the industry for 8 years, with the last 4 at Pure. Rosie is renowned as a brilliant judge of character, assisting her in selecting the right tenant to suit our Landlord's needs. Rosie has eclectic hobbies, including learning languages, dressmaking, travel and enjoying free time at festivals. 

    Contact Rosie at rosie@pureestateagency.co.uk
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    Andrew Pye - Sales
    Andrew our Sales Negotiator is a big part of our Norwich estate agency sales team, having worked at Pure for 3 years. Andrew has built up a great local knowledge assisting vendors and applicants buy and sell the properties they are looking for. He enjoys travel, music, reading comic books and is an avid flower presser. 

    Contact Andrew at andrew@pureestateagency.co.uk
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    Anna-Marie Oberdies - Property Management
    Anna-Marie is ARLA qualified and has honed her skills over 6 years in estate agency, having been with Pure for just over year. Anna-Marie has a vast knowledge of property management assisting her to look after our fully managed portfolio as well as dealing with the referencing of tenants. She loves music, as well as horse-riding and cooking. 

    Contact Anna-Marie at anna@pureestateagency.co.uk
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    Laura Curd - Property Management
    Laura has been in estate agency for 8 years now, spending half of this with the team at Pure. Laura assists Anna-Marie with property management, as well as carrying out our property inspections. She has a keen eye for detail enabling her to put together thorough reports to keep our Landlords well informed. Laura's hobbies include travel, baking and spending quality family time with her partner Paul and son Oliver. 

    Contact Laura at laurac@pureestateagency.co.uk
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    James Umney-Kennally - Marketing/Admin
    James is our Marketing and Admin manager having worked in estate agency for 2 years. James has been at Pure for 1 year. James oversees the marketing for Pure as well as ensuring the office runs smoothly. In his spare time he loves watching sport, playing squash and giving Scot a run for his money cooking. 

    Contact James at james@pureestateagency.co.uk
Contact us

    Title

    What our customers say about us
    • Introduction

      We are one of the leading Independent Estate agency in Norwich because we believe our customers are advocates of our great customer service. The customer experience means everything to us so we've included some testimonials for you to read.

    Testimonials from Landlords

    • Landlord Testimonial

      "Well done on finding a tenant so quickly you are all so fantastic at pure. Please tell everyone I'm so happy with all the effort you all put in to looking after the properties it's made my life so easy knowing it's in good hands. Again thank you so much. Leesa"
    • Landlord Testimonial

      "In the four years I have been using Pure Estate Agency I have always found their service and efficiency exceptional on every level. Going the extra mile with their professionalism and ability to completely understand my requirements when selecting tenants is of critical importance to me and I would have no hesitation is recommending them to other Landlords."
    • Landlord Testimonial

      "I have been using the Pure Estate Agency tenant finding service since 2013. I am very happy with this service, as I know throughout the process Pure have the best interests of both myself and my tenants in mind. I have several different types of property, and the negotiators are very good at matching the needs of the tenants to the style of property. I am able to relax throughout the process, knowing I can trust their judgment completely, and therefore I can recommend their services without reservation."
    • Landlord Testimonial

      "Being a complete novice and renting out a property for the first time, I didn't know where to even start. Thankfully, Rosie held my hand at every step, providing me with sensible advice throughout and acting very quickly to get the property ready and advertised. Once viewings and offers were secured, I had complete visibility of the applicants, giving me piece of mind that I was getting the right people in. 10 months on, I definitely made the right choice in both tenants and agents!"
    • Landlord Testimonial

      "Just rented my flat out. Cheers pure and scot greenwood. Really top notch service and friendly people!"
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Pure Estate Agency, Norwich. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Pure Estate Agency, Norwich. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Pure Estate Agency, Norwich. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Pure Estate Agency, Norwich on 01603 618618.


    Title

    • paragraph

      Here at Pure Estate Agency, Norwich, we specialise in residential sales and lettings. Our independent and experienced estate and letting agency team can advise you on every aspect of your property requirements, from selling your home, arranging financial advice, securing tenants, or property management.

      We pride ourselves on being your local buy to let specialist, so we would be able to support you with your investment portfolio in Norwich and surrounding areas. Our customer service ethos is "to deliver a service we would expect to receive ourselves". With over 50 years' combined experience and local knowledge covering Norwich and Norfolk, you can rest assured that your property is in the best possible hands.

      As Norwich estate agents, we are passionate about our service commitment to all our clients and we guarantee to always act in your best interest. Please browse through our website and social media pages and feel free to contact us at any time for advice or support during office hours, or via social media messaging at any time.

    Contact us

    Title

    Why Sell Your House with Pure Estate Agency?
    • paragraph

      An agency you can rely on...

      Since we launched Pure Residential in 2009, we have successfully sold a range of properties for multiple clients in and around Norwich. We recognise that selling your home or an investment portfolio is one the most important decisions that you will make. Our aim is to provide you with the confidence to place your property on the market knowing that you have an experienced and conscientious sales force behind you.

      Our NAEA qualified valuer will provide you with detailed feedback on the current market and our sales process. Our knowledge of the local Norwich area including the city centre, the surrounding towns and villages is second to none. Our knowledge of the local sales market is unrivalled within the industry.

      You will be assigned a dedicated senior negotiator, who will keep you fully apprised with updates throughout the sale of your property. We will always proactively chase solicitors, surveyors or any other third party to keep the process moving along. Our driven team of specialists will use a range of experience and expertise, as well as close partnership working, to ensure you achieve the best possible results when selling your property in Norwich and surrounding areas.

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    Why buy a property through Pure . . .
    • paragraph

      An agency you can rely on. . .

      Since its launch in 2009 Pure Residential have sold a range of properties around the county for a multitude of different buyers. We pride ourselves on marketing your property using a variety of on-line and off-line media. With our extensive customer database and excellent local knowledge, our experienced negotiators work hard for buyers and venders alike to achieve the best possible price for your property. 

    • paragraph

      Key features of our service...

      - Experienced negotiators that get to know you and your requirements to ensure you know about the best properties for you

      - A friendly personal service

      - Flexible viewings to suit you

      - A professional after sales team that ensure a speedy and painless process following an agreed sale

      - Trusted partnerships with mortgage brokers, surveyors and solicitors

    Contact us

    Title

    Our Additional services 
    • service

      Mortgage Brokerage 
      To help the process of buying or selling a house a reality, many of our clients take advantage of the great relationship we have with the MAB (Mortgage Advice Bureau). 
       
      Jon Kemp form MAB prides himself on finding competitive rates to suit your unique requirements. MAB get access to some products unavailable on the market.  

      MAB are the winners of the British Mortgage awards from 2011 to date and multiple other awards. 
      Jon covers all aspects of property related lending including Help to Buy, Buy to let and affordable housing.
    • service

      Surveying 
      Choosing a reputable Surveyor is of paramount importance in ensuring the house is structurally sound and worth the money you are paying. 

      To help you complete due diligence of the property you have purchased, we can put you in touch with our preferred supplier, James Aldridge. They are a long established company that we have nothing but positive experiences of working with and as such can highly recommend. 
    • service

      Conveyancing 
      Selecting the right conveyancer can certainly make the difference between and smooth and a stressful move. 

      Their role is liaise with the Vendor and their Solicitor to take care of all legal aspects of a house move which include: 
      Local Search 
      Land charges search 
      Land Registry 
      Stamp Duty 

      Ahead of putting in an offer on a house, it's good practice to know which Conveyancer you are going to use as we would need their details. If you're unsure about who to use, as we have had extensive experience dealing with local Conveyancers we can recommend a reputable and reliable company. 
    • service

      Sales progression 
      As soon as you instruct us to sell your property, it will be dealt with by our highly experienced team who will contact all parties involved in the transaction, keeping you fully informed of all developments.

      Weekly updates are provided by whatever method you prefer - e-mail, text or telephone. To help you plan in the best way possible we will estimate  a rough completion date from the outset, utilising our considerable negotiating skills to guide the sale through to exchange and completion in the shortest possible time. We will liaise with conveyancer's & solicitors, financial advisors, and any other associated services involved in your purchase. 
    • service

      Removals & Storage 
      When moving house, sometimes the most stressful part can be the co-ordination of removal services. Never underestimate the amount of planning it takes to move the contents of your home to a new one. Packing boxes is one thing, but transporting them in and out of vans and up and down stairs is another, and can be extremely exhausting, not to mention deciding what you want to throw away or keep!

      If you have a significant amount to move or lots of valuable items, such as antique furniture or valuable pieces, it's best to choose a removal company to quite literally take the load off. Let us know if you need some guidance on how to find established companies. 
    Contact us

    Title

    The Pure Team . . .
    • Introduction

      Pure pride themselves on hiring the right person for the right role. The team at Pure have been carefully selected by the directors. Recruitment is based on previous experience and an individual's ambition within the industry but we place an emphasis on personality. The following are our current team members
    • Team Member

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      Tiffanie Kerr - Branch Manager 
      Tiffanie joined Estate Agency over 8 years ago and started off her career as a sales negotiator with the drive and enthusiasm to progress and expand her knowledge of the industry.

      She has worked in multiple locations covering offices in Cardiff and Norwich, whilst working for the largest agent in the UK. Working as a sales negotiator, lettings negotiator, property manager, valuer and manager she has covered all roles enhancing her skill set and understanding of estate agency and the property market. Being promoted through the ranks rapidly due to her continuously exceeding the expectations upon her whilst delivering exceptional levels of customer service she became one of the youngest manager employed by one of the largest agents in Wales which she saw as a big achievement.

      After recently moving back to the beautiful city of Norwich to be closer to her family Tiffanie joint the team at Pure and is eager to deliver the exceptional customer service which she feels is at the heart of everything we do at Pure.

      tiffanie@pureestateagency.co.uk

    • Team Member

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      David MacDuff - Assitant Manager/Valuer 
      David is a design and marketing graduate and employs a passion and enthusiasm for both people and property. He has worked in a variety of locations throughout Norfolk including King's Lynn, Burnham Market, Fakenham, Downham Market and Norwich during the 12 years he has worked as an estate agent.Keen to get a foot hold within estate agency,

      David started from the bottom for one of the country's largest corporate agencies and quickly demonstrated his determination to succeed, working his way up the ladder to become a 'go to' figure within the property market in his home town of King's Lynn. The beauty of the North Norfolk coast and an opportunity to develop his knowledge and experience in a high end market specialising in luxury homes became available and David enjoyed helping clients that required bespoke marketing and the highest level of customer service. It didn't take long before rival companies took note of the reputation he had gained and was head hunted for a position in the town of Downham Market, where he was provided a wonderful opportunity to develop a rival corporate brands' presence within the town and surrounding areas and he enjoyed this challenge immensely. Meeting his partner was the catalyst that created an opportunity to transfer to Norwich, working at the flagship office of a market leading agency where he consistently listed in excess of 300 properties annually.

      Seeking a greater work/life balance led David to joining the team at Pure Estate Agency in May 2017 where he feels he has finally found his perfect fit- being able to provide a bespoke estate agency service in a busy and vibrant market where he directly benefit clients throughout the moving process with his wealth of property knowledge and market experience.

      davidm@pureestateagency.co.uk
    • Team Member

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      Charlie Punchard - Sales Negotiator 
      Charlie joined Pure Estate Agency earlier this year. He started off his career within the industry as a sales negotiator with a bigger corporate company. Charlie quickly realised that he preferred the approach and personal touch that can be delivered by an independent local agent.

      Keen to expand his knowledge and expertise Charlie is eager to learn the industry inside and out and aspires to manage his own branch in the future. Working within a busy sales environment is where Charlie thrives, he enjoys the fast paced exciting environment of estate agency.

      Charlie prides himself on delivering the service levels he would expect if he were our customer and is keen to ensure that everyone who we deal with receives the best possible service.

      Growing up in Holt he knows the best of what North Norfolk and Norwich City has to offer from its quaint pubs and eateries, to its spectacular coastline and country walks.

      charlie@pureestateagency.co.uk
    • Team Member

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      Andrew Pye - Sales Negotiator 
    • Team Member

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      Thomas Wells - Lettings Negotiator 
      Tom, has worked within fast paced sales environments for large and small companies however it was the property industry that sparked his interest and enthusiasm. Working in the industry now for many years, as lettings negotiator Tom has worked for corporate and independent agents alike and decided that the local independent agent is better suited to him.

      Keen to provide great customer service Tom enjoys working within a close knit all in a strong agreement that the core of the business is customer service. Tom believes that the secret to being a successful letting agent is securing the most suitable applicants for a property whilst achieving this as quickly as we can. Holding a Level 3 in Residential Lettings and property Management Tom has a wealth of knowledge and experience with residential, student and commercial lettings.

      thomas@pureestateagency.co.uk
    • Team Member

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      Angela McGhee - Property Manager 
      Angela has recently joined the team at Pure and comes with over 30 years' experience in the property industry working in Australia as well as France and the UK.

       Over the years she has worked in property sales as well as property management and has managed a large portfolio of her own properties meaning she has a strong understanding of all aspects of the industry. As well as being an award winning, high achieving Real Estate Agent in Australia she has also operated a café in France and six holiday let apartments before deciding to relocate to the UK to be closer to her family.

      Angela has a wide variety of experience in all areas of property management and with a keen eye for detail she is perfectly suited to care for your property. She has a strong work ethic and believes in making clients for life by providing exceptional customer service.

      angelam@pureestateagency.co.uk
    Contact us

      Title

      What our customers say about us
      • Introduction

        We are one of the leading Independent Estate agency in Norwich because we believe our customers are advocates of our great customer service. The customer experience means everything to us so we've included some testimonials for you to read.

      Testimonials from Sellers

      • Seller Testimonial

        "Really pleased with the service I received from your company, all the negotiators were very helpful and I will be recommending you to anyone I know looking to sell. Thanks for your help."
      • Seller Testimonial

        "Hi, it was a pleasure meeting you again and I have to say that out of all the estate agents we have dealt with, both Gemma and I feel you are by far the most trust worthy."
      • Seller Testimonial

        "Great service and the staff were extremely helpful and had a great knowledge of the area. I'll use pure for our next move too."
      • Seller Testimonial

        "Excellent service from start to finish. Service with a smile. Can't recommend enough. Well done"
      • Seller Testimonial

        "We had an excellent experience using Pure to sell our bungalow. From our first contact everything was handled quickly and professionally. All staff we dealt with were friendly, helpful and always happy to answer questions. Thank you to Scot and the rest of the team for all your hard work. Would highly recommend."
      • Seller Testimonial

        "Sold our house for full asking price in just 3 days! Everyone we dealt with was professional, friendly and honest. It really made a difference to us that it was easy to get to speak to someone whether that be via phone, email or text!"

      Testimonials from Buyers

      • Buyer Testimonial

        "So far the service received has been brilliant. Although we are still looking for that perfect home (I guess I'm just too fussy!), Andrew in particular has been extremely helpful and very polite. A shame not all Estate agents have the same manner."
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Pure Estate Agency, Norwich. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Pure Estate Agency, Norwich. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Pure Estate Agency, Norwich. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Pure Estate Agency, Norwich on 01603 618618.


      Welcome to Pure Estate Agency, Norwich

      Title

      • Introduction

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        Pure Residential is based in East Anglia with offices in both Norwich and Fakenham. With over 70 years combined experience in the local property market, the team at Pure understands that 'your home is your castle'. We look forward to helping you sell your most precious asset. No kissing frogs, no big bad wolves, just a happy ending.

      Find Us

      Branch address

      64-66 Westwick Street,
      Norwich,
      NR2 4SZ

      Get in touch

      Buying: 01603 950128  Local call rate
      Letting: 01603 950252  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Pure Estate Agency, Norwich. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Pure Estate Agency, Norwich. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Pure Estate Agency, Norwich. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Pure Estate Agency, Norwich on 01603 618618.