Pymm & Co, Norwich

Due to relocating overseas temporarily for work purposes i was left in the position of needing to let out my property in the UK, a daunting thought as i had never let out any property before let alone my own home and indeed furnishings. After speaking with several letting agents whom most of which looked at it as just another transaction and another property for their books, it was refreshing to meet with a representative of Pymm & Co lettings. I say representative but indeed this company sent round their director / owner and not just any employee which i must say was comforting in the fact that i was dealing with and had contact details for the owner of the business. Their approach was 1st class taking time to explain everything to me clearly and in plain english (no jargon) 18 months down the line and everything is fantastic, Pymm & Co selected perfect tennants for me, the business relationship i have with my letting agent is superb, they keep me updated regularly and delivered on their initial and ongoing promises, i have total peace of mind that my property is in good hands. Congratulations to Stuart and his team at Pymm & Co on a job well done!! Mr Pascoe

We are pleased to say that the advice and service we have received from Deborah has been excellent. The previous estate agent for one of our properties found and vetted a tenant for us who subsequently turned out to be a problem. That agency ceased trading some time later and Pymm & Co took over. We eventually decided to ask the tenant to vacate the property and Deborah handled all of this for us. She has been very knowledgeable and professional at all times, her judgement and advice have been spot on and she has handled a difficult situation very efficiently and fairly to all sides. She just says she was' just doing her job' but it was much more than that, and was in spite of the difficulties of lockdown. We would happily recommend her to anyone.

I just wanted to say thanks for all your help with moving in to my new house. You guys are without doubt the best estate agents I have dealt with :) Regarding the new house - it is so lovely. I am very lucky to have been able to move in here! thanks again for everything! Warmest regards, Emma

Hi Mel Thank you for all your help with making our move a stress free process. We spoke with Sarah today and explained how helpful and professional you and the team have been at Pymm and co. Thanks again Bernie & Jenna

I would just like to say that you have been absolutely wonderful! You often hear horrible stories about estate agents being mean and offering a terrible service but everyone at pymm and Co have been absolutely wonderful to deal with.Thank you all for all your help over the past years! Katie Jones

Thank you for confirming the successful application for myself and Mia. I will compete the forms and bring the requested paperwork to you on Saturday if possible? I would just like to thank you for all of your assistance again with this let. Working in the industry myself I know how difficult it can be, and actually I thought that my experience within lettings would make this process quite smooth, but you have helped with all of the hurdles along the way, answering any queries promtly and kindly, you have gone above and beyond for us and we greatly appreciate it. Please pass this feedback onto your manager as I truly believe you are an asset to Pymm and Co! I cannot thank you enough for your patience and assistance throughout the process.

Thanks Mel, can I just say that you've been absolutely amazing in this whole move. It's the first time ben and I have used an agency to rent a property and you've made it so effortless. Thankyou so much Mike Pegg