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Lettings & Property Management
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    With our well established reputation we pride ourselves in providing an unrivalled first class service. This service has just been rewarded at the recent ESTA awards where we were voted the Best Estate Agent in the UK by customers. We were also delighted to be named the Best Guild Agent for the UK as well as the Best Lettings Agent in the East Midlands as voted for by tenants and the Silver award for the East Midlands as voted for by landlords. We are an Independent ARLA Propertymark Licensed Agent who specialises in Lettings and Property Management in West Bridgford, Keyworth and all surrounding areas with an extensive portfolio of properties to rent.

    We are also proud to say that in addition to ARLA Propertymark we are also members of National Approved Lettings Scheme (NALS), SafeAgent, TDS & Property Ombudsman.

    Our modern eye catching offices are both situated in prime central locations. Our West Bridgford's office is situated on the town centre's busiest pedestrian junction and our Keyworth office being nicely placed in Keyworth Square. With having both office locations this enables us to put your property in front of the widest possible audience in the area as well as using internet property portals and social media platforms.

    With over 24 years of success our portfolio of clients is always increasing due to our expertise in the lettings/property management sector, this along side the degree of care and professionalism that we take whilst our multi-skilled and highly trained team work on your behalf whether you are a landlord, tenant or applicant.

    Our dedicated office is open 7 days a week.

    All our new instructions are launched and fully available for review with photos within 24 hours of the instruction opening the window immediately for viewings. Our fees are straight forward with no 'hidden' additions for both landlord and tenants.

    For full details on our services for landlords please click through our landlord section.

    Tenants please contact us to discuss the properties we have available.

    We look forward to working with you.

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    Our Keyworth office
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    WHY CHOOSE ROYSTON & LUND?

    As an award winning agent, Royston & Lund pride themselves in providing an unrivalled

    first class service helping you achieve a letting experience that is as profitable and trouble free

    as possible. With many years of experience of helping landlords with the letting and management of

    their properties, we are very aware of the concerns landlords have especially where a property has been their own home too. The personal service and degree of care Royston and Lund offer will help take out the worry and maximise the reward of being a landlord.

    With so many lettings agents around today, you may find it difficult to know how to choose between them. You may be asking yourself 'Are they all the same?' Our answer is emphatically No! Whilst agents may carry out the same broad range of tasks for their clients, we believe that it is our methodical, assiduous and caring approach that puts us in the lead, along with our well established excellent reputation in

    West Bridgford and surrounding areas. The use of the latest technology ensures we can respond swiftly and efficiently to your needs and changing legislation. All our properties are marketed promptly upon receiving your instruction with advertising in our prime high street window display, our lettings brochures, on the main property websites including our own recently upgraded website and a 'To let' board at the property all very quickly arranged.

    Our dedicated team of experienced lettings and management staff are highly experienced, well trained and most are professionally qualified ensuring your property is in very safe hands.

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    With considerable pride we offer:

    · FREE RENTAL VALUATION including advice on meeting your legal obligations as a landlord

    · FULL MARKETING including display board, property boards, property internet marketing and instant social media advertising

    · ACCOMPANIED VIEWINGS including evening and weekend appointments

    · THOROUGH VETTING of prospective tenants via an independent referencing agency. Tenant application forms and final reference reports are provided to all landlords for them to view before proceeding with a tenancy

    · NEGOTIATION OF LET and compiling an appropriate tenancy agreement

    · INVENTORY / SCHEDULE OF CONDITION Full comprehensive independent written inventory and schedule of condition report (with supporting photos) checked and signed on move in date with the tenant

    · MONTHLY LANDLORD STATEMENTS which can be posted or emailed to you together with contractor's invoices as appropriate

    · REGULAR TENANCY INSPECTIONS of your property with full written reports including photos where required posted or emailed to you

    · DEDICATED day to day PROPERTY MANAGEMENT TEAM based within our West Bridgford Office

    · 24 HOUR EMERGENCY repair line providing contractor contact details when the office is closed

    · WEST BRIDGFORD OFFICES open 7 days a week with our KEYWORTH office open 6 days a week

    · CAREFUL PROCEDURE for end of tenancy check-out and dealing with any deposit issues

    · PROACTIVE MARKETING BETWEEN TENANCIES including advising you of any recommendations to improve the property to minimise void periods.

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    TENANTS

    Our well established residential lettings department aim is to be as helpful and friendly to all our applicants, potential applicants and tenants. We assist with the letting of assured shorthold tenancies.  

    Our dedicated lettings negotiators will assist you with your search for your new home. We pride ourselves in providing a consistent personal and friendly service and our dedicated lettings team is on hand to guide you through every step of the way.

    Our process involved with renting are all thoroughly explained on our website in addition to staff support, with full details of all our fees along with the facility to download tenancy application forms. We also provide a helpful tenant factsheet as well as links to helpful local information.

    To enable you to apply for a rental property through Royston & Lund you will have have to initially viewed the property before your application for tenancy will be considered or put forward to the landlord. This therefore confirms that you have seen the property and happy to accept the rental property 'as seen' and this is the basis of your application.

    All potential tenants who will be living in the property over the age of 18 whether employed or not have to have at least a basic credit check carried out.

    We employ the services of a leading tenant referencing provider for lettings industry as recommended by ARLA propertymark.

    Reference checks include, credit history, previous landlords, previous address, registered address, employment history. Photo signature ID.

    In accordance with Government legalisation to all agents and landlords, we carry out The Right to Rent checks when an application for tenancy has been submitted.

    All applications submitted for a rental property are transferred over to our client, the landlord, for them to review the application in principal and it is the landlord's decision as to whether they wish to proceed further with the application.

    Each person over the age of 18 who will be living in the property has to complete a separate application to rent form. Please see below link to our tenancy application form and front explanation sheet which also provide full details of our associated tenancy fees.

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  • Introduction

    The lettings team
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    As an award winning agent, Royston & Lund pride themselves in providing an unrivalled first class service helping you achieve a letting experience that is as profitable and trouble free as possible. With many years of experience of helping landlords with the letting and management of their properties, we are very aware of the concerns landlords have especially where a property has been their own home too. The personal service and degree of care Royston & Lund offer will help take out the worry and maximise the reward of being a landlord.

    With so many lettings agents around today, you may find it difficult to know how to choose between them. You may be asking yourself 'Are they all the same?' Our answer is emphatically No! Whilst agents may carry out the same broad range of tasks for their clients, we believe that it is our methodical, assiduous and caring approach that puts us in the lead, along with our well established excellent reputation in

    West Bridgford and surrounding areas. The use of the latest technology ensures we can respond swiftly and efficiently to your needs and changing legislation. All our properties are marketed promptly upon receiving your instruction with advertising in our prime high street window display, our lettings brochures, on the main property websites including our own recently upgraded website and a 'To let' board at the property all very quickly arranged.

    Our dedicated team of experienced lettings and management staff are highly experienced, well trained and most are professionally qualified ensuring your property is in very safe hands.

  • Team Member

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    Stephanie Caine - Lettings Director  FARLA
    Having a strong background in lettings and property management with experience of working for two international corporate estate agents, Stephanie has been with Royston & Lund for over 15 years. Being a Fellow member of ARLA propertymark and having an HND in Housing Management Stephanie's qualifications and knowledge have given her grounding to build up the successful award winning department and team here at Royston & Lund. Stephanie oversees both the lettings and property management sections. Stephanie has adopted a friendly, practical and professional approach in her dealings with new and long standing clients and staff. Leading the department Stephanie is very hands on and always refreshing office procedures to benefit clients and staff alike. Having the moral of providing honest and realistic advice. Away from Royston & Lund Stephanie has two sons and spends her time being taxi driver or on the side lines of both football and cricket pitches cheering on her boys. Married to a Notts County fan there's no getting away from football both at work and home!

    Email address: stephanie.caine@royston-lund.co.uk
  • Team Member

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    Frances Longhurst Ass. Manager/Rental Valuer MARLA

    Frances has been with Royston & Lund since 2005. Being a member of ARLA propertymark, with a background in marketing and customer service at leading national companies.

    Leading the lettings valuations and new landlord service Frances takes pride in providing honest and realistic advice, adopting a friendly, practical professional approach. As well as undertaking the majority of the letting valuations and taking 'new' landlords under her wings Frances also assists Stephanie with the overall management of the department.

    Away from Royston & Lund Frances is married and spends her time being an unpaid taxi driver to her three teenage children and as a local Brownie leader.

    Email address: frances.longhurst@royston-lund.co.uk

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    Terriann Crane - Senior Property Manager

    Terriann has been with Royston & Lund Lettings since 2008 and is in control of the day to day property management.

    As our Senior Property Manager Terriann is key to how organised the property management team are. Terriann deals with anything from leaking taps to property refurbishment programmes. In her role Terriann is experienced in trying to appease both landlord and tenants expectations with repairs, through to end of tenancy dilapidations.

    Married to a builder Terriann has a great understanding and in-depth knowledge of day to day property problems. I'm sure many of the tea time conversations are work related!

    Terriann joined Royston & Lund having relocated back to Nottingham from Manchester where she trained in the lettings profession. 

    Email address: terriann.crane@royston-lund.co.uk 

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    Marian Hebditch - Property Manager

    With years of experience in the property industry we welcomed Marian with open arms in the summer of 2013. Marian has extensive knowledge and experience of working as a Property Manager trying to work hard to make sure both landlord and tenant are aware of all issues and resolutions associated with their property/rental. Being friendly and organised Marian works hard through her daily 'to do list' of property repairs and inspections.

    With Marian's mind set of "putting your head down and getting on with it" she has helped Terriann and Gaynor to turn the property management tasks into a swift efficient team!

    Marian spends her spare time with family and is a great mentor in the office when them 'mum knows best' discussions are taking place!

    Email address: marian.hebditch@royston-lund.co.uk

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    Gaynor Haywood-Property Manager/Valuer  MARLA
     ARLA propertymark qualified Gaynor has worked within the lettings section for the past few years and has recently had a change over to the property management team, to assist us with providing the high level of customer service we aim to deliver to both landlords and tenants. Gaynor's organisation skills and high focus on customer service is assisting the team greatly to action them forever on-going daily repairs and queries.

    Gaynor has a good knowledge of all the legal aspects associated with letting your property along with an excellent knowledge of the area which is great for Gaynor to assist with rental appraisals.

    During Gaynor's spare time she helps with the running of a local brownie group and is a dedicated runner with a local club.  

    Email address: gaynor.haywood@royston-lund.co.uk
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    Louise Hodgkiss - Accounts Clerk/Lettings Neg

    One of our longest serving members, Louise joined us in early 2004 having relocated to Nottingham with her family. Louise is responsible for all accounts associated with lettings and property management, from receipting in rents to making sure our month end reports are correct.

    Louise has been trained through ARLA and has passed her ARLA1 qualification. Louise also plays a valued part in the lettings team, assisting with general tasks from arranging viewings through to the 'buzz' of agreeing let.

    Louise has two daughters and enjoys socialising with family and friends.

    Email address: louise.hodgkiss@royston-lund.co.uk

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    Emma Waring-Senior Neg/Valuer MARLA
    Having moved into lettings with an estate agency background Emma has been with us for over six years now and has achieved her ARLA propertymark membership status. With excellent pass rates on her exams! Emma has the responsibility of the administration and organisation associated with new tenancies pending move in, being very well organised these lets wouldn't proceed without Emma's watchful eye! Taking her place within the team whether its welcoming customers into the office or carrying out a viewing Emma is a great all rounder!

    Emma has excellent knowledge and experience of all the legal aspects associated with letting your property along with an excellent knowledge of the area which is great for Emma to assist with rental appraisals.

    Email address: emma.waring@royston-lund.co.uk
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    Lauren Andrews - Lettings Neg/Administrator MARLA
    We welcomed Lauren into the team in July 2016. Having experience in the lettings industry in the busy Oxford market Lauren certainly picked up the Royston & Lund procedures quickly! 
    Since being with Royston & Lund Lauren has already achieved her ARLA propertymark membership following successfully passing her exams. 

    Email address: lauren.andrews@royston-lund.co.uk
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    Laura Cave - Lettings Negotiator

    Laura became an asset to the lettings team back in 2005 when she made the decision to move to an independent agent from a corporate. Laura brought with her, knowledge and vast experience of the lettings industry. Laura also holds the original ARLA 1 qualification.

    Laura is now mum to three young children. Its great to have Laura as part of the team. We don't know how she finds time!! 

    Laura is in full control of making sure all our landlords gas safety checks are completed on time!

    Email address: laura.cave@royston-lund.co.uk

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    Sarah Sharp - Lettings Negotiator

    Another long standing member of the team, having been with us since 2008, Sarah is a Lettings Negotiator with an excellent understanding of our role as an agent, from conducting routine tenancy inspection through to carrying out rental valuations.

    As another customer facing team member Sarah is able to assist to the high level that Royston & Lund aim to provide.  

    Sarah lives with her husband and daughter in Gamston and is a familiar face in the area, regularly spotted by our clients whilst out walking the family dog Pepsi!

    Email address: sarah.sharp@royston-lund.co.uk

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    Satnam Kaur - Property Manager

    Satnam's friendly face is lovely to see on a busy morning in the office!

    Satnam joined the lettings team in the Summer of 2015 as our weekend assistant, having enjoyed the role and industry Satnam joined us on an apprenticeship.  Having now finished her apprenticeship Satnam is a key member of the lettings and property management team. 

    Email address: satnam.kaur@royston-lund.co.uk

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    Steve Tryner - Accompanied Viewer/inspector
    Having worked with the lettings team for years now Steve has great knowledge of our rental properties each time they come back round for reletting! Steve is happy to help any applicant with his knowledge of the property, area and community facilities. Steve also assists with carrying out our routine tenancy inspections which give tenants reassurance of who is attending to their home.
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    Ian Munro - Accompanied Viewer
    Its a pleasure to welcome Ian on board! With a friendly face and a professional disposition Ian is great addition to our team. Ian has enabled us to provide additional viewing capacity out of office hours.
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    • Introduction

      The dedicated staff at Royston & Lund are most proud to have received numerous testimonials complimenting us on our professional and excellent services we provide to our clients.

    Testimonials from Landlords

    • Landlord Testimonial

      thank you note from a 'managed' property landord

      I should be grateful if you would pass on my thanks to all your team for their work on No 31 in the (nearly!) 3 years we've been with you. Phone calls and e-mails returned promptly and questions answered clearly have all contributed to an excellent service.

      David Kimmins

    • Landlord Testimonial

      "I have recently purchased a property through Royston & Lund and they have also found tenants for me. Although our business relationship is new, I have been most impressed with the thorough and helpful service I have received.

      Ben Allen

    • Landlord Testimonial

      Another happy landlord
      Everyone at R &L , thanks so much for a brilliant service and support during my time having 11 Westpoint with you. I cannot speak highly enough of your hard work and professionalism, even when I was probably a pain during the sale period!! I think I had the property rented with you guys for around 7 years, and I couldn't fault one single bit of service, top drawer! If you want any recommendations (I'm sure you have enough!) please don't hesitate to contact me. Best and thanks, James

    Testimonials from Tenants

    • Tenant Testimonial

      Long term tenant
      We have been with you for a long time and frankly we do not want to leave you. Our initial enquiries at houses by other agents proves what a vastly superior service you do for tenants and landlords alike.
    • Tenant Testimonial

      Long term landlord from Willoughby on the Wolds.
      We have now sold our property through Royston & Lund. I would like to thank you Stephanie and your team for all your hard work and personal approach whilst looking after our rental property during the 9 years of us letting it.
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Royston & Lund Estate Agents, West Bridgford- Lettings. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Royston & Lund Estate Agents, West Bridgford- Lettings. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Royston & Lund Estate Agents, West Bridgford- Lettings. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.