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About Us
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    Sandersons UK is an independent proprietor led business that has traded for over 25 years serving clients in the South East and London. We have always been proud of the quality of our service and have expanded largely through recommendation. Our approach is innovative and proactive and we are always seeking to evolve our service to meet and exceed the latest standards of best practice.

    Some of the features of our service include:

    • No fixed term contracts
    • Regular, detailed and informed feedback
    • Listen and advise you in your best interests
    • Negotiate with integrity and honesty
    • Bring added value to you at every stage
    • Have a detailed & up to date knowledge of the local market
    • Work with the same team from marketing to completion
    • Global advertising with particular focus on London and the South
    • Marketing designed and targeted to buyer profiles
    • Professional photography including aerial shots and floor plans
    • Downloadable colour brochures for all properties
    • "Featured Property" and "Premium Listings" on Rightmove
    • Accompanied viewings with skilled negotiators
    • Testimonials that speak for themselves: https://www.sandersonsuk.com/client-reviews-maidstone

    Whether selling or buying please contact one of our branch managers today for friendly, professional advice without obligation.

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How we are different. The difference starts here:
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    No fixed term contract
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    We believe that at the heart of what is wrong with our industry is the concept of a "fixed term sole agency contract". It is our contention this is entirely self-serving and nothing to do with the interest of our clients. It encourages agents to promise "the world", to get your instruction. To do this they are inclined to over-value your property. They are then complacent, safe in the knowledge that you cannot get out of the contract for 16 weeks (or more). We do not tie our clients into any such contract. In the unlikely event that you are not entirely satisfied with our performance you can dis-instruct us with no penalties. We believe that you should remain with us because of the quality of the service we provide not because you have to.
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    Selling your home should be a team effort
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    We know that many of our competitors employ their staff on a minimum basic salary with individual bonuses. This approach inevitably results in internal team conflict, which is the antithesis of what is right for you as a client. The best approach is a team effort, which is why we pay our staff on what they achieve collectively. Our sales managers will oversee the entire process for you but the whole of our team will work together, each bringing their own specialist area of skill to the process to achieve our collective goal - the successful sale of your property. There are also benefits for us by adopting this approach - because our staff operate as a team, they enjoy their work more, stay with us longer and therefore bring added experience and collective intelligence to what they do.
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    The value we place on marketing
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    We know that the best marketing will attract the maximum number of potential buyers. If we can get multiple interested parties we are very much more likely to deliver the best possible sale for you. With this in mind, we have invested heavily in understanding what the buyer needs to make a decision. Our marketing is built round this knowledge - a realistic description of the property, supportive, relevant images; floor plans and local area information. We profile who we think is going to buy your property and customise the marketing accordingly. If we don't get the response we are expecting, we review our profile of the prospective buyer and change the marketing accordingly. By being more scientific in our approach we leave less to chance.
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    Truth, trust and integrity
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    These are not often qualities associated with estate agents. However, these are principles that we were founded on. From our inception, we have striven to follow the very best practice and deliver the highest quality possible customer service. Selling any property, especially one that is your home, is incredibly stressful. It is our job to carry you through that process supporting you at every point of the way. We don't ask for your trust we aim to earn it.
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    Constructive feedback throughout the process
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    We know that one of the principle criticisms of our industry is the lack of feedback. We ensure that we understand exactly what your expectations are with regards to feedback and we deliver exactly that. Some clients do not want to know about every viewing, especially if the feedback is negative, others want a detailed account of all the activity. We will customise our feedback accordingly but will give an absolute guarantee of a minimum of weekly contact if only to look at the overall market activity. It is critical to us that you have all the information you need to make the best possible decisions about your sale.
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    Clients not shareholders
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    Sandersons is an independently owned and run company that has traded for over two decades. We have the experience and the systems in place but are not loaded down with a top-heavy bureaucratic burden. Our directors are hands on and actively involved in the day-to-day running of the business. As a team we constantly review our practices and can adapt to a changing world quickly and efficiently. We exist to serve our clients not our shareholders.
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    Progression team
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    One of the ways that we really bring value to the sales process is through our active participation in the progression of the sale. You would be forgiven for thinking that once the sale has been agreed and passed over to the two party's solicitors that would be the end of our involvement. Far from it. Across the industry an extraordinary number of sales fall through because of avoidable delays in the progression process. We work tirelessly and allocate considerable resources to ensure that all parties have all the information they need and that the sale is being progressed in a timely manner. We have an enviable record in getting sales through from offer to completion.
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Sandersons UK - Step by Step Buying Guide
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    If you are thinking of moving, most you of will now register online with agents in your area or will respond to something that you have seen advertised on one of the property portals. On the whole you will have no choice about the agent you deal with as the vendor will have chosen who they want to represent them. Clearly we hope that you are buying your property through Sandersons and have compiled the following check list so that you know what the process involves and how to avoid some of the common pitfalls.
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    Putting in an offer
    You will have worked out what you can afford and, when you find the property you want, will put in your offer accordingly. The agent acting on behalf of your vendor has a legal responsibility to put your offer forward and will give you feedback on the vendor's response. The process of negotiating around the price can be lengthy and there are no fixed rules but do make sure that you are clear as to exactly what you want included in the sale in terms of fixtures and fittings.
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    Substantiating your offer
    It is likely that you will be asked to substantiate your offer. You may already have an AIP (Approval in Principle) from your lender in which case you will be able to provide this in writing. It may be that you have not chosen a mortgage product yet in which case you may be asked to provide proof of income. You will also be asked what the position is with regards to your current property and whether your purchase is subject to a sale. Obviously, from the vendor's perspective you are more attractive as a buyer if you either do not have to sell a property to proceed or are a long way down the road to selling the property you are currently living in.
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    Acceptance of the offer
    Once the vendor accepts your offer you will need to provide details of your solicitor or conveyancer. You will then be sent a Memorandum of Sale by the agent. This will list the two parties (vendor and purchaser) and their legal representation, the agreed price and any fixtures and fitting agreed in the price. Also it will detail any special agreements ie whether you have agreed an exchange date.
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    Solicitor or conveyancer
    We would recommend that you use a specialist firm for the conveyancing, they tend to be cheaper and more efficient that general practising solicitors. We are happy to recommend a firm should you wish.
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    Arranging finance
    Make sure that you compare all available products that are available on the market. Even if you have been with your current lender for some time, do make sure that you have the most competitive product on the market. It could amount to £100s per month difference. If you would like us to obtain a "no obligation" comparison for you please contact one of our sales managers.  
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    The progression process
    The agent and your conveyancer should keep you informed of the progression of the sale. Most offers are subject to at least a valuation and often a survey. Local authority searches will need to be commissioned and enquiries raised with the vendor. If you are involved in a chain, your exchange and completion will have to be synchronised with the other people in the chain. This is often a complex process
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    Arranging buildings insurance
    Remember that you are responsible for insuring your new home from the day that contracts are exchanged. Again, ensure that you have looked at a range of products comparing competitiveness and what is actually covered. Not all insurance products or companies are the same. We have found that many of our landlords have come away from the cheaper end of the insurance market as when they have come to make a claim they have found that they were not covered as comprehensively as they thought.
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    Exchange and completion day
    Before an exchange of contracts can take place, you will have to sign the contract with your conveyancer/solicitor. Once contracts have been exchanged you are now legally bound to complete the sale. At the point of exchange a non-refundable deposit of usually 10% of the purchase price is lodged with your conveyancer. In the unlikely event that you pull out of the sale, this is passed to the vendor. On exchange a date for completion is set and you will know the day that you will have to move.
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Additional Services
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    Our focus is to sell your property and we do not believe that it is ethical for us to supply either in-house financial or legal products.

    We believe this potentially results in a conflict of interest and prefer to work in association with independent conveyancers and mortgage brokers hand picked by us for the range of products that they can supply; how competitive they are and for their excellent customer service. In this way we can provide you with a complete service without compromise.

    If you require a mortgage for your purchase we would urge you to compare the products available. There is a huge range of financial products on the market at the moment with huge discrepancies in their final cost. An independent mortgage broker will have a much larger range of products available to them than say a bank or a building society who is restricted to their own products. We have saved our clients thousands of pounds by encouraging them to explore the market early in the process. All the companies that we work with will supply a no obligation quote.

    We would also urge you to use a specialist conveyancer rather than a general solicitor. Conveyancing is essentially an administration process that requires exact attention to detail and, in our experience, is best undertaken by professionals who specialise.

    Sandersons UK: Experience the difference

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    Dedicated Land & New Homes team
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    Our Land and New Home's team is centrally based allowing them to work easily across the Sandersons UK group. The team is headed up by Carl Zehntner, our Land and New Homes Manager. Carl has many years of experience working with an eclectic and diverse range of developers and architects across the South East. Projects from an award winning modern eco house, to a small exclusive estate built in green oak right through to a development with over 500 units. He has a passion for good architecture and the impact that it can make on people's lives. He is supported by John Moore who has come from a background of senior corporate banking and Kevin Chapman who has worked in land and property, from acquisition and disposal for nearly 20 years. Chris Wallington joined the team in 2018 to work more closely with our developers at the completed new homes sites. They all have a similar passion for building quality and bring a wealth of financial expertise to the team as well as a real flair for customer service and a networking ability extraordinaire.
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    Carl and the team specialise in acquiring land for clients who are registered with us. As part of the buying service, we identify opportunities (both on and off market), provide valuation advice, identify any potential pitfalls, negotiate the price and manage the process to exchange and completion to ensure a smooth and stress free purchase for our clients. We are proactive in our approach and will often identify areas of potential development thereby releasing land that might otherwise not have come onto the market.

    Sandersons have a number of retained clients still looking for land in the South-East, with or without planning permission, of any shape or size. Please contact us today to discuss the potential with your land.

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    Block Management
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    Sandersons UK provides an efficient, personal and bespoke service to Freeholders, Resident Management Companies and Right to Manage Companies within the South East of England.

    Our aim is to make the business of managing your residential block as simple and straightforward as possible by taking care of, the often complex legal and regulatory requirements that come with being responsible for a block of flats. We appreciate that all blocks have differing requirements and we will adapt our services and fees to suit the needs of each client.

    Our dedicated team will work closely with both landlords and residents to provide an effective management package, which includes but is not limited to the following services:

    • regular property inspections
    • collection of service charges and ground rents
    • preparation of service charge budgets
    • full accounting service and liaison with auditors
    • provision of service contracts
    • arrange maintenance, repairs and cleaning contracts
    • ensuring compliance with covenants in leases and statutory provisions
    • responding to solicitors enquiries upon the sale of a flat in the block
    • facilitating the granting of consents for alterations, subletting or keeping pets
    • organisation of insurance policies- in addition we can also undertake the company secretarial duties where appropriate including
    • arranging and attending annual general meetings
    • maintenance of the statutory registers
    • ensuring the prompt filing of statutory information
    • providing members/shareholders with proposed written resolutions
    • preparing and issuing share/membership certificates

    In addition to the above services, we can also advise on and help facilitate the lease extension and collective enfranchisement processes.

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Key members of staff
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    We never forget that we are only as good as our people......

    We know that we are only as good as the people we employ. For this reason we have a incredibly rigorous recruitment process and undertake on going in-house training as well as external courses and diplomas. We constantly assess our customer service and welcome feedback. We are extremely proud of our staff retention record and would like to introduce some of the key members of the team to you.
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    Julie Smith - Branch Manager
    Julie joined Sandersons as a lettings negotiator in our Maidstone office in 2009 after a background working in media sales and has progressed to Branch Manager. She gained valuable experience within the lettings team, then joined the sales team and progressed into the role of valuations manager for both lettings and sales. She has gained a wealth of knowledge since joining in 2009 and built some incredibly strong working relationships with our clients.
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    Laura Shrubsole - Senior Negotiator
    Laura started working for Sandersons in the summer of 2014. She has a huge amount of experience and has now progressed to Senior Negotiator in the Maidstone Branch. Laura has a wealth of knowledge and particularly excels in Lettings. Laura will conduct viewings, find suitable tenants, liaise with Landlords about their requirements, prepare property details for marketing and negotiate the terms of the let. She is also particularly knowledgeable in affordable housing transactions.
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    Kerry Blue - Team Administrator
    Kerry joined Sandersons in January 2015. Before joining Sandersons, Kerry worked as a PA in London for almost 16 years in various industries including the Civil Service, Banking and Property. Her role at Sandersons includes creating the marketing for Maidstone's sale & lettings properties, general office administration and managing our promotional marketing. Because of the value we place on our marketing we are delighted to have Kerry's attention to detail.
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    Lisa Hopkins - Sales & Lettings Negotiator
    Lisa started working for Sandersons in September 2017 as a Sales & Lettings negotiator. Lisa has over 15 years of previous experience in the industry, particularly working in Maidstone and the Weald. Why are Sandersons different? I really like working for Sandersons as they really do put their clients first and give a first class service.
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    Caroline Trigg - Sales & Lettings Negotiator
    Caroline joined Sandersons in 2017 as a Property Manager to oversee the Ashford and Maidstone portfolios. She has 6 years of property management experience with sales & lettings experience from previous roles in Kent and South East London. In June 2018 she moved across into the Sales & Lettings team at our Maidstone Branch. We are really excited to have Caroline's industry knowledge, experience and passion for property with the front of house team in Maidstone.
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    Don't just take our word for it.....
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      As we are proud to have expanded largely on recommendation, customer satisfaction and feedback is critical to us. We are partnered with Helphound who collect feedback from all our clients. 

      The reviews are all posted on our website www.sandersonsuk.com/client-reviews. 

      In this way, you can see all comments positive and negative alike and make an informed decision.

    Testimonials from Sellers

    • Seller Testimonial

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      The Best
      By Gary on 18/07/18 
      "The Best- Our property was not run of the mill. However Sandersons matched a buyer within a few weeks, where other agents could not. Their professionalism and keeping us informed at all times on the progress of sale, was superb! Agents get a bad name, especially with the adverse marketing from certain Internet companies. we for one do not regret the fees we paid for an excellent service."

      Source: https://www.sandersonsuk.com/client-reviews-maidstone
    • Seller Testimonial

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      Highly Recommended
      By S. Gurung on 12/07/18
      "Highly Recommended - I highly recommend Sandersons. I have bought and sold a property through Sandersons, and also had my property managed, in the last couple of years. I commend them for their professionalism, efficiency and excellent customer service. I have mostly dealt with Laura and Julie at Sandersons Maidstone, and they have been first class- always ready to help with their expert advice. Thank you."

      Source: https://www.sandersonsuk.com/client-reviews-maidstone
    • Seller Testimonial

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      Worked hard to deliver the sale
      By Matt On 08/04/18
      " Sandersons worked very hard to sell my flat recently. I had previously worked with them to rent my flat and was very happy with the professional service that I received. Everyone that I spoke to in the branch or over the phone acted professionally and showed an understanding of my situation and my needs. I am absolutely happy to recommend them to others."

      Source: https://www.sandersonsuk.com/client-reviews-maidstone
    • Seller Testimonial

      They know their market
      By Diane   On 20/10/2015

      They know their market- Julie is amazing, so helpful in finding the right tenant for us. Finding the right tenant for your property is so important if you want them to stay and for all to be happy. All the staff at Maidstone are friendly, helpful and experienced. 

      I will recommend them to any landlord or tenant, 5 star (paw).
    • Seller Testimonial

      Use them - you won't regret it!
      By Mark On 28/09/2015 

      Totally committed! A truly remarkable service from beginning to end, nothing was too much trouble and we were kept informed along the way. Special mention goes to Julie who worked tirelessly to progress things, even communicating out of hours with us. We have moved eight times and without doubt Sandersons stand out as the most efficient, they took personal responsibility in dealing with any stressful scenarios that surfaced during the purchase of our property. Use them - you won't regret it!
    • Seller Testimonial

      Head and shoulders above any other Agents
      By Richard K   On 18/02/2015 

      Outstanding Service Head and shoulders above any other Agents we used previously. This is the only Agent I would recommend to others. All of the staff we had involvement with were excellent but special thanks must go to Cara who really went the extra mile to get our house sold.
    • Seller Testimonial

      At last an agent who delivers what they promise
      By Tracy On 16/01/2015 

      At last! At last an agent who delivers what they promise, honest and trustworthy. Kept up to date every step of the way. A big thank you for the extreme support when things looked wobbly, for keeping the sanity. A wonderful outcome, thank you
    • Seller Testimonial

      Amazing company to have selling your home
      By Jamie D   On 14/01/2015 

      Sold with the first couple that walked through the door - Amazing company to have selling your home. My property was sold to the first couple that walked through the door. Julie was amazing and her experience in selling absolutely second to none. It's worth mentioning that I had dealt with two Estate Agents prior to Sanderson's coming on board, that were in no way as professional as Sanderson's.
    • Seller Testimonial

      I felt they always had my best interests in mind.
      By Mrs Monckton On 16/10/2014 

      Really helpful and on my side I hadn't moved for 33 years and am a pensioner so I was very nervous when it came to doing this. Sandersons put my mind at rest and not only sold my home for higher than expected, really looked after me throughout and made a difficult time stress free and easy. I felt they always had my best interests in mind. Would thoroughly recommend Sandersons of Maidstone to anyone. 


    • Seller Testimonial

      Sandersons provided an exemplary service
      By Wayne E  On 18/02/2014 

        Very Satisfied Customer - Sandersons provided an exemplary service in acting as agents for the sale of my property. From attractive marketing, dynamic salesmanship and through to effective completions, the process was professional, friendly and enabled by just the right amount of communications. I have no hesitations in recommending them to anyone thinking of selling a property. 


      For our full list of seller reviews obtained by HelpHound, including those listed above please visit http://www.sandersonsuk.com/

    Testimonials from Buyers

    • Buyer Testimonial

      overall would highly recommend Sandersons.
      By Sharon F On 20/01/2015

      V ery helpful team-  Always found Nick very helpful and friendly, he also gave me a lot of information about the area we are moving to, so grateful for that. The team at Sandersons were always very polite. So overall would highly recommend Sandersons.
    • Buyer Testimonial

      Sanderson's outshone them all
      By A Blastock On 06/01/2015 

      Brilliant Service from Start to Finish - The staff at Sanderson's were extremely helpful, without their dedication I doubt we could have met our very tight schedule. There were other agents in the chain and Sanderson's outshone them all!
    • Buyer Testimonial

      really helpful and supportive 
      By Kayleigh & Mark On 10/03/2014 

      Thank you to all the staff at the Maidstone branch for being really helpful and supportive when buying our first house. Will be recommending to friends and family.
    • Buyer Testimonial

      5 Star Service
      By Sophie J   On 24/01/2014

      5 Star Service- Helen Douglas made our first time buy very manageable for us. Being first-time buyers it was stressful, however Helen made sure that we understood everything that was going on and made us aware of any updates as soon as possible. Overall we were very pleased with the service given by Sandersons and would definitely recommend you to a family or friend. 

      Thank you for all your hard work and efforts is achieving completion for us. 




      For our full list of buyer reviews obtained by HelpHound, including those listed above please visit http://www.sandersonsuk.com/
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    Disclaimer

    The content on this Microsite has been uploaded by Sandersons, Maidstone. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Sandersons, Maidstone. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Sandersons, Maidstone. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Sandersons, Maidstone on 01622 686686.