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Your local lettings experts in Ware & Welwyn
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    The Letting Agency is the specialist lettings division of the well-established WellingtonWise Group. With over a decade of experience in providing property management services in Cambridgeshire and Hertfordshire, The Letting Agency offers a complete and professional service to Landlords and Tenants.

    Taking a modern and customer focused approach The Letting Agency offers the very best in property management. Whether you have a large portfolio of properties or just have one, our level of service and advice remains second to none.

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    FULL MANAGEMENT SERVICE JUST 5% + VAT
    As a welcome to new landlords to the full managed service of The Letting Agency we are delighted to offer a special discounted management fee for the first 6 months tenancy. In this period you will be charged just 5% + VAT for our fully comprehensive service.
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    WHY USE THE LETTING AGENCY?
    The secret to our success is attention to detail. Firstly, we are very discerning about the tenants we let our properties to. Secondly, we are thorough in everything we do. We have a rigorous, fail-safe process for letting properties; we detail every event and keep comprehensive records; we are meticulous in the services we provide and most importantly we keep you informed throughout the process.
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    MARKETING
    We put the same time and effort into marketing a rental property as we do when selling a house. As well as featuring on our own website, your property will be given maximum exposure on the nations three biggest property portals, Rightmove, Zoopla and Primelocation. In addition, your property will also feature in the local property press every week until a tenant is secured.
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    INTRO ONLY OR FULL MANAGEMENT SERVICE
    The Letting Agency offer two levels of service; an introduction only service where we find and reference a tenant for your property and prepare all the necessary legal agreements; or a full, comprehensive management service for complete peace of mind. With our full service you really don't have to do anything apart from watch your rent come in each month. All of the features below are included and once you've filled out our fact find form you can leave everything in our safe and experienced hands.
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    VIEWINGS
    A member of our management team will be present at all viewings of our properties to let. This enables us to gather feedback and also to assess potential tenants in person, rather than relying on referencing alone. Good tenants who will look after your property and pay their rent on time are as much in our interest as they are in yours.
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    REFERENCING
    No tenant moves into a property we manage before we have carried out detailed checks and received the required references. Every tenant over the age of 18 will be required to complete our referencing process, which is managed by the UK's leading referencing company, Let Alliance. Tenants details, such as employment status, credit history and previous landlord references, are thoroughly checked before they are able to rent your property.
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    RENT GUARANTEE & LEGAL COVER
    We offer all of our landlords a six month rent guarantee and legal cover with every new tenancy, so you can rest assured you're covered for every eventuality. Whilst we rigorously check every new tenant, this guarantee will cover any unforeseen circumstances, such as tenant illness and inability to pay the rent.
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    CONTRACTS
    The Letting Agency will manage and prepare the appropriate legal contracts between you and your tenant. These can be individually tailored for specific requirements and conditions. Once you are happy with the document we will arrange a suitable time and location for new tenants to check and sign the contract with our staff.
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    INVENTORY
    Before the start of every new tenancy we take a detailed inventory of the property in both written and photographic form, which the new tenant/s will check and sign. The inventory is then used as a reference when the tenants move out to assess any work required to return the property to its original condition.
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    DEPOSITS
    As a rental property owner you are legally required to hold all tenancy deposits in a government registered scheme. At The Letting Agency we are members of the DPS (Deposit Protection Scheme) where all of our tenancy deposits are held. Many agencies ask for a month's deposit, but at The Letting Agency we insist on receiving a month and a half's rent upfront to ensure any potential damage to the property is covered. If there are pets or other special circumstances we are happy to request extra security.
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    UTILITIES & COUNCIL TAX
    Most agencies leave the transfer of utilities and council tax to the tenants or landlord, but not The Letting Agency. It's all part of our comprehensive management service. We leave nothing to chance, logging all utility readings before transferring council tax and utility accounts into our new tenants name.
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    INSPECTIONS
    We perform regular inspections of all of our managed properties to ensure they are being maintained correctly, to check for any work that may need doing and to ensure that the tenants aren't experiencing any issues. Initially we perform the first inspection at the end of the first month's tenancy. After that inspections are conducted on a quarterly basis. For longer-term tenants with a perfect track record in a property we can arrange to carry out these inspections less frequently if all parties are in agreement.
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    RENT REVIEWS
    To ensure you are achieving the best possible return on your investment we carry out regular rent reviews when we are legally able. The market demand is currently extremely high, so it is possible to achieve higher rents than you may imagine. Having said that, we always bear in mind that a good tenant is worth keeping.
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    OPEN 7 DAYS A WEEK
    We are available 7 days a week to conduct valuations, viewings or to pick up the phone and answer your queries. Our opening hours are:
    Monday to Friday 8:30am - 6pm
    Saturday 9am - 5pm
    Sunday 10am - 2pm
    In addition we are happy to arrange appointments outside of these times, and if you are a landlord or tenant we'll ensure you have emergency out of hours contact information. We're always on hand!
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Looking to rent in Ware?
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    We understand the importance of finding the perfect home and that in today's fast moving market, it can seem daunting starting your property search.

    With properties renting so quickly we thoroughly recommend that you register with the Cambridge office. One of our team will get to know the type of property you are interested in so that we only contact you when we feel we have something of interest.

    Our team of professionals are not only there to help you find your ideal home but also provide guidance and advice, whether it be the tenancy agreement process, local area information or more details about a property.

    Our customer service is second to none, just check out our testimonials!

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Meet your local lettings experts
  • Introduction

    The Letting Agency was launched in 2016 as the specialist letting division of the independent, WellingtonWise Group, which has been providing Estate Agency services via its two core brands 'Ensum Brown' & 'WellingtonWise' for over a decade. With the growing demand for professional property management services in Hertfordshire & Cambridgeshire, WellingtonWise has brought together a team of experienced letting professionals.

    With a modern and customer focused approach The Letting Agency offers the very best property management services in its local area. Whether you have a large portfolio of properties or just have one, our level of service and advice remains second to none.

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    NEIL WISE - Managing Director
    Having established the WellingtonWise Group in 2005, Neil is active in all of the company's offices and supported by these key people and their teams.

    "Following high demand and fantastic feedback for WellingtonWise Lettings, we felt our property management business deserved its own identity. One that reflects our dedication and straight forward approach to property management."
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    TOM HOOKHAM - Director
    Tom's main role at The Letting Agency is to ensure that our customers experience, whether a landlord or a tenant is smooth, informative and stress free. Whether you're looking for advice, a property to rent or are a landlord looking to hand over the stress of managing your property portfolio, The Letting Agency are THE team to help.
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    ASTON ROBINSON - Partner
    Aston has headed up our lettings division for over 4 years and has a solid team of professionals behind him. A landlord himself, Aston is an expert in property management; he knows the lettings process and industry inside out and ensures he is always up to date with new laws and legislation. Aston ensures each tenancy runs smoothly and that every stage in the process is documented. His attention to detail and his understanding of what makes a good tenant are key ingredients in our hassle-free property management service.
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    AMBER HOLT - Property Manager
    Amber joined the team in 2014, bringing with her a wealth of customer service knowledge and experience. Amber is here to ensure tenants are guided through the various requirements to rent a property and is always on hand for advice.
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    ELLIE PIPE - Property Manager
    Ellie joined The Letting Agency in 2017, having previously managed a portfolio of properties in St Ives, Cambridgeshire for a professional landlord. With a fantastic work ethic and friendly approach to clients, Ellie is the ideal person to discuss your rental property needs with.
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    What our clients have to say about us!
    • Introduction

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      We're very fortunate to receive a great number positive reviews every year from happy clients, giving us an average feedback score of 5 out of 5 stars for service.

      Below is a small sample of our previous clients experience as a landlord or tenant working with The Letting Agency.

      If you're looking for the best letting agent in Ware , I highly recommend visiting our Feefo review page by visiting Feefo.com and searching 'The Letting Agency'.

    Testimonials from Landlords

    • Landlord Testimonial

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      The care Amber takes keeps us with this agency.
      I have had only positive experiences with this agency .They manage my properties for me. Amber Holt directly manages our properties and is proactive yet always keeps me informed. I know that if I approach her with any query re the lets then she is immediately on the case. The care Amber takes keeps us with this agency.
    • Landlord Testimonial

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      They all go that extra mile
      Everyone I have dealt with at The Letting Agency is friendly and helpful. They all go that extra mile to provide great customer service and nothing is too much trouble. In particular, Amber has gone out of her way to help me resolve a tricky issue in a calm, polite and professional way. I highly recommend them as letting agents.
    • Landlord Testimonial

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      always helped and solved all our questions
      Amber Holt - very good property manager at the agency, always helped and solved all our questions. Thank you very much!
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      dealt with a transfer of tenant very efficiently
      They have dealt with a transfer of tenant very efficiently and have advised the utilities providers with details of the changes and meter readings etc.. They advise on any issues with the accommodation and deal with them speedily.
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      friendly and efficient service
      I am very pleased with the friendly and efficient service given in letting and managing my properties.
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      they've always found great tenants
      I've used The Letting Agency for a number of years now. Aston & Amber are great, they've always found great tenants and do a fantastic job at managing everything for me.
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      Great communication
      Currently the Letting Agency is looking after 3 of our properties. I have been very impressed by the way they are managing then. I would like to say a special thanks to Amber  for her dedication to the job. Great communication. I certainly would recommend them.
    • Landlord Testimonial

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      provided me with excellent advice
      The Letting Agency have been fantastic at managing my rental properties. They've always provided me with excellent advice and have taken out the stress I use to have when managing my property portfolio myself. I highly recommend them to anyone looking to rent their property.
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      quick responses to emails
      Very helpful and quick responses to emails, friendly service from all employees we worked with.
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      I would 100% recommended TLA
      Very happy with the service that was provided to me by The Letting Agency. Amber & Aston always keep me up to date with everything that I needed to know, and they responded to any questions that I had very quickly. I would 100% recommended TLA.

    Testimonials from Tenants

    • Tenant Testimonial

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      professional polite and prompt
      I have found Amber to be professional, Extremely helpful not only in her dealings but also as a person, she has on numerous occasions handled any and All requests I have made and looked into any matters that I have questions on. I would rate the service as professional polite and prompt.... I have been dealing with them for over 5 years in my present and previous property and hope to do so in the future
    • Tenant Testimonial

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      friendly and very helpful from the start
      Amber was friendly and very helpful from the start. Happy to answer any questions, and as this is our first rental in a very long time we had a few! The office had a friendly atmosphere when we first visited and from there on the staff have been great. Also, Amber has been really efficient at letting us know what we needed to do and by when which I have found SO helpful
    • Tenant Testimonial

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      professional as well as being sympathetic
      At all times Amber Holt was thoroughly professional as well as being sympathetic to whatever comments we made. I would be very happy to recommend her and her company to any prospective tenant.
    • Tenant Testimonial

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      Very friendly and approachable
      Very friendly and approachable during the whole application process
    • Tenant Testimonial

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      answered email questions quickly
      We would definitely recommend them to others, Amber looked after us very well and also answered email questions quickly.
    • Tenant Testimonial

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      Polite and efficient staff
      I have had a very good experience. Great communication. The tenancy check was done very quickly and tenancy agreement were sent quickly. Brilliant service. Polite and efficient staff.
    • Tenant Testimonial

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      Seriously cannot fault
      Seriously cannot fault the letting agency! Amber has been brilliant and helped us with everything we needed! Thank you again!!
    • Tenant Testimonial

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      The staff were friendly and very helpful
      Their customer service was excellent and they were very quick to answer any and all queries we had. The staff were friendly and very helpful. Would definitely recommend them!
    • Tenant Testimonial

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      Fast service, always helpful
      Fast service, always helpful, clear information and straight forward process without delays.
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    Disclaimer

    The content on this Microsite has been uploaded by The Letting Agency, Ware . Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to The Letting Agency, Ware . Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by The Letting Agency, Ware . Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.