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Sales and Lettings with a distinct difference...
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    Welcome! We are a customer led 'boutique' letting agent opening offices across the UK. We pride ourselves on offering exceptional service to everyone doing business with us from our landlords, to our tenants and to our trades people. We never forget you have a choice. The company has always used computer and internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients.
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    Why use The Living Room?
    We're a family-run business based in Swansea, Cardiff and Manchester who believe in better. Better customer service to you. Better customer service to your tenants. Better customer service to our trades. But what do we mean by "better"?

    • Working with you, not just for you - When you work with The Living Room, you become part of a family, and we care for those in our family. We aim to not just work for you, we're more than just a management service. We want to work with you in collaboration to grow your property business in a healthy and sustainable way. If you want to expand your portfolio, we'll help you. If you want or need to improve your current portfolio, we're there for you.

    • Keeping you involved in the journey - As an agency, our sole purpose is to find you tenants and keep that rent coming in. But we make sure that you always have a say in that. You'll be called before any tenancy is signed to approve the rent and/or any special requirements that tenants may require. If your property needs improvements to help get it rented at the price you want, we aren't afraid to have that conversation with you.

    • Knowledgeable management - We understand that maintenance can spiral out of control if not kept on top of. Rest assured that we're here to teach your tenants as much as help them. Boiler low on pressure? Fuse tripped? We'll pop to the house and show the tenants what to do!

    There are hundreds of landlords and tenants who swear by our personal, friendly, can-do approach to lettings. Why wait? Pick up the phone and book in your FREE RENTAL APPRAISAL today.
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Working with The Living Room
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    Working with us is a collaboration. We understand that your property (or properties) are more than just numbers on a page, and we aim to help you to be the best landlord that you can be.

    Periodic visits to your property using our state-of-the-art, tablet-based inventory/property visit software results in full reports being sent straight to your email - keeping you up to date with how your property is looking even if you're not in town to see it!

    We'll continue to make suggestions on ways in which you can improve your property and your rental potential - however we understand that you always have a choice. Keeping on top of your property and keeping it up to scratch means faster lettings to better tenants - which is what The Living Room prides itself on.

    While your property is on our books, we'll treat it like our own. We give the house and your tenants the due care and attention that they deserve, and we aim to limit needless trades call-outs by personally visiting properties and carrying out simple fixes (such as repressurising boilers).

    And whats more...when you're ready to start expanding your portfolio, we're here for you. As an investor, you'll hear of properties on our books before they hit the market - and we're more than happy to source those bargain deals for you on the market too, even going on viewings for you if you can't get into town!

    We believe in our service. But if you're still unsure, have a look what our current landlords say about us below...

    TESTIMONIALS

    Jason (Swansea Landlord): " We have been using The Living Room Letting Agency to manage our student let portfolio for over 5 years now and have nothing but praise for them. They have assisted us in choosing the right properties, helping to manage our refurb projects and have always ensured that the rooms are fully let. We would have no hesitation in recommending them to other landlords." (May 2017)

    Scott (Cardiff Landlord): " I started renting my property with the team at The Living Room in 2013 and I only have positive things to say about the whole experience. I have not lived near Cardiff since I started renting so it was really important that I found a reliable agent who could look after things and I genuinely feel very lucky to have chosen The Living Room." (Apr 2017)
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The Swansea Team
  • Team Member

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    Richard
    "As branch manager of Swansea I really do a bit of "everything"! Running a forward thinking company which is very different from normal estate agencies certainly keeps me on my toes. Every day I am looking at standards and how we can keep ahead of our competitors. One thing I insist on is laughter in our office. Important man? Yes I am! Out of office hours, looking after my super daughters keeps me busy, although when someone suggests a drink you will see me with a cold beer in hand without a second thought. Something people might not know about me is that I love a bit of poetry!"
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    Rhys
    "Rhys has been brought into The Living Room as Deputy Manager in our Swansea branch. With previous experience in the industry, in particular Sales, Rhys will be looking to expand our business on the Sales side, all while supporting and managing the Swansea branch on the Lettings side as well. Outside of work, you might find him out on a road trip with his partner, working on his house, or meeting up with his mates for a cheeky beverage!"
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    Caitlin
    "Caitlin is one of our long-serving team members and office encyclopaedia - there really isn't anything that she doesn't know! Having been with us for over 5 years, Caitlin now works part time in our Swansea Office focussing on sorting out tenant utility bill queries and general office admin to keep our well-oiled machine running smoothly! In her spare time she likes to show off her creative streak whether it's through house decor or arts and crafts."
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    Dan
    "Dan is one of our tireless lettings negotiators, constantly looking to source new business, help our landlords improve their properties, and then ultimately let the houses to fantastic tenants and students. Outside of work, you'll catch Dan down the pub or planning the next weekend away with the boys!"
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    Josie
    "Josie has recently started with us at The Living Room - Keep an eye here for Josie's bio in the coming weeks!"
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    Chloe
    "Chloe just began working with us - Come back soon to see her bio!"
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    Landlord Testimonials
    • Introduction

      What we're about...

      Below are a few chosen testimonials from some of our landlords. We're not just your standard letting agency. We love to work closely with our landlords to grow their portfolios and ensure that they are receiving the best return on their investment. It's not just about letting your house for us, it's about working together, getting to know your goals and ambitions and helping you to achieve them.

    Testimonials from Landlords

    • Landlord Testimonial

      .. have no hesitation in recommending them
      "We have been using The Living Room Letting Agency to manage our student let portfolio for over 5 years now and have nothing but praise for them. They have assisted us in choosing the right properties, helping to manage our refurb projects and have always ensured that the rooms are fully let. We would have no hesitation in recommending them to other landlords."
      Jason (Swansea Landlord/Investor)
    • Landlord Testimonial

      ...I only have positive things to say...
      "I started renting my property with the team at The Living Room in 2013 and I only have positive things to say about the whole experience... From finding tenants to sorting out any problems (even arranging to replace bits of furniture that have worn out), the team have been fantastic and I have been kept fully informed at all times. I have already recommended TLR to friends of mine and will continue to do so in the future."
      Scott (Cardiff Landlord)
    • Landlord Testimonial

      ...hassle free, for the past three years.
      "I am a young landlord with no experience in managing or letting a property. Thanks to the Living Room Letting Agency, I have been able to do so, hassle free, for the past three years. They have been highly efficient and helpful throughout the process and as such I have encountered no problems whatsoever. I have full confidence in them and would recommend to anybody. It has been a pleasure to have my flat managed by them."
      Harriet (Cardiff Landlord)
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    The Living Room Letting Agency Swansea ltd, Swanseabranch details

    Welcome!

    We are a customer led 'boutique' letting agent opening offices across the UK. We pride ourselves on offering exceptional service to everyone doing business with us from our landlords, to our tenants and to our trades people. We never forget you have a choice.

    Disclaimer: The information about this Agent is provided by the Agent themselves as an advertisement for their agency services. Rightmove is not endorsing this Agent and makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove does not check or verify the accuracy of the content. The information is generated, provided and maintained by The Living Room Letting Agency Swansea ltd, Swansea. Please contact the Agent directly to obtain further information about their property services.

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    Contact details

    45 Mansel Street, Swansea, SA1 5SW

    Buying: 01792 734006  Local call rate
    Letting: 01792 734053  Local call rate
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