Urban Village, London

I would recommend Urban Village to everyone. My experience with Sarah and Tyler was superb and they really made the process super seamless from start to finish. I can 100% attest to going independent and getting the level of care you wouldn't get from high street estate agents. Thanks again!

Urban Village Homes sold my flat in July 2024. They have been a pleasure to deal with and have been incredibly professional throughout. Whenever any complexities or unforeseen difficulties occurred, it was never a problem for the Urban Village team. I cannot recommend them highly enough.

From the get go I just got straight talking and honest advice. It's all I wanted as it's a nice contrast to the usual agent types who say what you want to hear. They were always on the ball, good at communicating and pushed the sale along. Can't ask for more.

Being a foreigner in the UK I did not know what to expect during a flat sale procedure. With Urban Village Homes we not only managed to find a buyer for the flat we were selling in 2 weeks, but they were the most helpful partners, when we required clarification in several parts of the sale. Both Natalie and Sarah was friendly, kind and to all levels one could imagine supportive. We are truly grateful for the invaluable assistance received from them.

Natalie was an absolute pleasure to work with over the past few months for our property sale - efficient, communicative and great at managing expectations, Natalie made the process a lot smoother than it would have been otherwise! I cannot recommend Urban Village Homes enough.

We were fortunate enough to deal with Urban Village on a probate sale. From the first day when Sarah and Natalie came to value the property, they were professional and empathetic. We instructed them to sell the property some time later and as we live 200 miles away, we were very dependent on Urban Village to handle everything for us. We were not disappointed in any way. Their communication and sales process was faultless and they made what was a difficult situation so much easier.

Natalie was fantastic! She kept us well informed throughout the process of selling our flat and was honest and genuine which is a rare commodity in most estate agents. Her hard work got us over the line in a tight window and her advice was always appreciated.

Natalie and the Urban Village team helped with the sale of my flat in Rutland Court. They had great local knowledge and were great to deal with throughout.

Natalie and her colleagues at Urban Village were spectacular in supporting me with the sale of my house. Like all sales, it was tricky at times and Natalie navigated the whole process with ease and calm confidence, assuring me along the way. Her approach made the whole process feel smooth and reduced the stress typical of a sale! The team's knowledge of the local area was unmatched by any other agents I met with. Would highly recommend!

Natalie and the team at Urban Village were fantastic to work with for the sale of my flat. They were all, without exception, professional, straightforward, thoughtful, incredibly helpful and always available for any queries or advice I had. Natalie worked so fantastically on the sale of my flat and was phenomenal, really exceptional. They were all brilliant. I am so grateful to her and the Urban Village team, and would recommend them without hesitation.

Natalie and her colleagues at Urban Village were spectacular in supporting me with the sale of my house. Like all sales, it was tricky at times and Natalie navigated the whole process with ease and calm confidence, assuring me along the way. Her approach made the whole process feel smooth and reduced the stress typical of a sale! The team's knowledge of the local area was unmatched by any other agents I met with. Would highly recommend!

"Urban Village Camberwell were excellent from start to finish. When I left London they let my property for over 2 years and then went on to sell it for me in March 2024. Natalie was professional, prompt, with excellent communication and I loved that she was so genuine. I really felt like I could trust her and the team, which made a real difference to my experience. Thankyou so much for your hard work on my behalf! I would highly recommended Urban Village for renting, buying and selling. 5 stars

Sarah and Tyler were very good keeping me up to date and progressing the deal at all times. Would recommend using them.

Always responsive and provided realistic advice during a difficult sale process.

Urban Village served us well in selling our home in Dulwich, producing beautifully presented sales particulars, organising viewings most efficiently and handling the offer process in a highly professional manner. They understand the local market well and provide an excellent service - highly recommended.

Delighted with the service provided by Urban Village. This was a far from straightforward sale but Sarah and Tyler were totally supportive and helpful from beginning to end. Excellent communication and ready to get involved at all stages to effect sale. Very happy.

My purchase did not go very smoothly but this was through no fault of Urban Village Homes and I have now finally completed. Natalie did everything she could to help keep things moving forward and always responded quickly to any questions I had.

I've had a very good experience with Urban Village. I worked closely with Tyler Connor who has been extremely collaborative and responsive all the way through the purchase of the house. An absolute pleasure to work with. Thank you!

Natalie was extremely personable, helpful and knowledgeable throughout the buying process. Thank you!

Natalie was so helpful in helping us find our new home. She really helped with liaising with multiple parties and getting quick and clear answers to our questions. Thank you so much!

A very good home buying experience, enthusiastic, responsible, responsive, and very serious from the beginning of the house viewing to the later delivery.

Urban Village are great. It's clear they have a deep understanding of the neighbourhood, and many of their agents live locally. Which meant they could make recommendations and advice that went beyond just the property itself.A special shoutout to Tyler Connor, who was lovely to work with. Honest, easy-to-contact, proactive, and clearly enjoys finding people the right homes. This dedication and personal touch made all the difference. She and the team went above and beyond to ensure our sale moved quickly.

We would highly recommend the service from Urban Village homes, and Sarah and Tyler in particular. They were very helpful and responsive over phone and email throughout the process of buying our flat, and patient at explaining the process for first time buyers. Thank you

Natalie and the UVH team were a breath of fresh air and sanity in the complicated home-buying process - friendly, relaxed, and great communication. Was very happy to work with them and will work with them again in the future!

Natalie and the team were amazing from start to finish. Natalie was very knowledgeable and made the whole process easy and stress free which is rare when buying a house! Would definitely recommend

Tyler from Urban Village was an absolute dream throughout our flat buying process! She was super quick to respond and was always really helpful and informative. Everyone we spoke to from UV was generous and understanding - as first time buyers we felt really supported. It felt like the whole team went above and beyond what a usual estate agent does, I really couldn't recommend the team enough.

We had a great experience buying our new home in Denmark Hill with Urban Village. Natalie was always approachable and is very knowledgeable about the area, which is new to us. Thanks again!

I bought my flat through Urban Village and Natalie was so helpful and friendly and professional that the whole experience was not as stressful as it otherwise might have been.

I am very satisfied and happy with the customer services provided by Tyler Connor. I am totally impressed with her patience and friendly approaches to answer my queries, especially to work with the seller to answer my concerns promptly. As a landlord who has been dealing with a number of estate agents, and from the experience working with Tyler Connor at Urban Village from the 1st viewing to the completion stage of the purchase, I consider Tyler as one the best estate agent staff and would not hesitate to ask for her assistance in the future if I can find a possible purchase with Urban Village in the future."

We bought our house through Urban Village and found the whole process with them to be straightforward. They communicate clearly, reply to messages promptly and were always friendly and helpful. In our experience of buying and selling, Urban Village have been the best we have come across. Special thanks to Natalie for being so easy to work with.

Sarah and Tyler were truly exceptional throughout our house purchase process. Thank you so much for your help, it's so, so appreciated.

Recently completed on a flat with Urban Village. Natalie in particularly was kind and supportive during the entire process helping to chivvy the necessary parties along. From offer accepted to completion was 3 months. Couldn't have asked for a better service, would definitely recommend.

Urban Village were very easy to work with as a buyer. Natalie was extremely personable and professional and was happy to help whenever needed. Communication was always prompt and they mediated transparently between me and the sellers."

As buyers Urban Village made the process seamless. Having had bad experiences with other Estate Agents it was good to have a team who communicated well and acted transparently through the process. Tyler and Sarah and the rest of the team were a pleasure to deal with.

Sarah, Natalie, and the whole team at Urban Village were so super throughout! This is the second time we've worked with them, and it certainly won't be the last. Patient, understanding, and incredibly knowledgable about South East London.

I bought my flat through Urban Village and Natalie was so helpful and friendly and professional that the whole experience was not as stressful as it otherwise might have been

We had a great experience with Tyler and the Urban Village team. They helped us through the process of buying our first home with lots of advice and reassurance along the way. Would definitely recommend them for anyone looking to buy in the area!

The buy to let process we applied was complex and bureaucratic taking 6 months to completeThanks to Natalie Elliott she managed to hold the seller to make the purchase to happen.Natalie was always kind, warm, patient, very helpful She also recommended a fantastic broker, plus a very good and hard working architectTherefore her customer service was outstanding. She deserves a 5 star. Well done Natalie!

I have been working with Urban Village for a number of years as a professional landlord in the South East London area. The service I receive from Suzanne and her team is exceptional and has always been without fault or hiccup. They are speedy in sourcing high quality tenants and always communicate well with me throughout the process. There are never any queries or complaints at the end of the transactions, from either myself, vacating or new tenants. I have also been very well supported by their knowledgeable team if I ever encounter repairs/legal issues that I can not resolve myself. They recommend excellent local contractors and have great working relationships emanating from their property management department. On the occasions that I have needed to engage the sales teams to either procure or offload assets, they have been competitive, calm and competent. Their experience and knowledge of the area has ensured for us both a long and lasting working relationship, I recommend Urban Village highly and regularly to friends and family and will continue to do so.

UV let two properties for us, and have done for some years now. Their communication is brilliant making the letting processes run smoothly, calmly, very thoroughly, and with good humour! Thank you Sara, Teresa, Natalie and Suzanne for your professionalism.

I had been working with a chain estate agent for management of my flat years and they were terrible. Switching to Urban Village has changed my life. They are so attentive, reliable, brilliant with the tenants, the best value for money, and there is no job they can't get done. I highly recommend Urban Village, I wish I had made the switch sooner!

Professional and personable. Great communication. The whole process of finding tenants and subsequent paperwork was extremely efficient and for me painless which was very important! Highly recommended.

We really enjoyed our time renting with urban village. The property was well maintained and all problems were dealt with in a swift and professional manner. Would highly recommend their service and team.

I would like to express my sincere gratitude for the excellent service provided by Tyler during my recent move. She was incredibly responsive and helpful throughout the entire process. She always replied to my questions promptly and ensured that any issues were addressed quickly and effectively. What really stood out was Tyler's proactive communication with the landlord. She facilitated smooth and clear conversations, which helped resolve any potential concerns before they became a problem. Thanks to her support, my move went far more smoothly than I had expected. Tyler's professionalism, attention to detail, and willingness to go the extra mile made a real difference. I truly appreciate her hard work and dedication. Thank you again for such a positive experience - I would definitely recommend your agency to others based on this outstanding support!

Friendly super services.

Me and my partner recently got accepted from an apartment let by urban villages.Natalie and her co workers were fast and very quick to answer our questions.They made the process smooth and we were very impressed by the professionalism by Natalie and the well oiled machine the team in the office all were able to assist us.We were relocating from Europe so it was all new system for us.Me and my partner would highly recommend this company to help you find your dream home

The whole urban village team were amazing from start to finish, but shouts to Sarah and Natalie specifically who made a very stressful situation as easy as it could be. They truly went above and beyond any agent I have experienced in London and can only recommend Urban Village to anyone fed up of the rental market in London and traditional estate agents.Our property is of a high quality and reasonably priced compared to the market. The team have stayed responsive for anything we need whilst in our tenancy. Thank you so much!

Really helpful service for organisation of the rental of our flat but mostly in the property management / maintenance team, particularly Kate who has helped throughout our tenancy. I've rented in London for the last 4 years and can confidently say this is the most helpful an agent has been for me during a tenancy in terms of responsiveness and general care for tenants.

We recently moved homes and I must say Urban Village homes has an amazing team especially Tyler, Sarah and Kate. They made our move very swift. One of the things I am happy with is the holding fee £388, was deducted from the actual rent, Unlike other places we have been, agents takes this for free. I must applaud them. Second thing I'm happy with is that Tyler didn't waste time to say, if you like it, I'll reserve it for you. That was a relieve. We didn't have to do more viewings. Thirdly, the apartment is so welcoming. Lastly, they have an amazing Landlord, carefully selected, every information you require about the apartment is in a folder for your review. ie Handover. There are professionals, you can't go wrong with them. Trust them.Signed....Rosina&Benjamin

Very efficient and communicative.