{"id":385,"date":"2025-07-28T14:59:27","date_gmt":"2025-07-28T13:59:27","guid":{"rendered":"http:\/\/advice.test\/?p=385"},"modified":"2026-03-05T17:18:46","modified_gmt":"2026-03-05T17:18:46","slug":"safety-and-security","status":"publish","type":"page","link":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/","title":{"rendered":"Rightmove Safety and Security Centre"},"content":{"rendered":"\n<h2 id=\"how-rightmove-helps-you-find-your-next-home\" class=\"wp-block-heading\">How Rightmove helps you find your next home<\/h2>\n\n\n\n<p>Rightmove is the UK\u2019s number one property platform, advertising over one million properties for sale and to rent on behalf of our customers, who are estate and letting agents, new homes developers, commercial property agents, and overseas agents and overseas property owners, who pay to advertise their properties across our website and apps.&nbsp;<\/p>\n\n\n\n<p>We want to help you find your next home and we want to make sure you can do so safely and securely. This is why we carry out checks on all of our customers before we allow them to advertise on Rightmove.&nbsp;<\/p>\n\n\n\n<p>Additionally, all agents who advertise on Rightmove need to be registered with a redress scheme that has been approved by the government. A redress scheme is an independent organisation that works to resolve disputes between estate agents and consumers. The two schemes are The Property Ombudsman and the Property Redress Scheme; you can check this by searching for their members on the redress scheme website.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>TIP:<\/strong> You can search for all agents and property professionals that advertise their properties for sale or rent on <a href=\"https:\/\/www.rightmove.com\">Rightmove here<\/a>.<\/p>\n<\/blockquote>\n\n\n\n<h2 id=\"rightmove-is-not-an-estate-agent\" class=\"wp-block-heading\">Rightmove is not an estate agent<\/h2>\n\n\n\n<p>Rightmove is not an estate agent, but instead the place where tens of thousands of property professionals choose to market their properties.<\/p>\n\n\n\n<p>If you ever come across a property advert on another website, or platform, that says it is being marketed by a company using the \u2018<em>Rightmove<\/em>\u2018 name (for example,  Rightmove Estate Agents), then it will not be genuine or from us. Please always be careful when looking for properties on other parts of the internet and follow the advice below.<\/p>\n\n\n\n<h2 id=\"how-to-stay-safe-online\" class=\"wp-block-heading\">How to stay safe online:<\/h2>\n\n\n\n<p>Though the vast majority of people want to help you find your next home, despite our best efforts there will always be a small number of fraudsters out there who want to try and trick you into giving up some of your personal details or parting with money.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>TIP:<\/strong> Rightmove will never ask you to confirm your password for MyRightmove.<\/p>\n<\/blockquote>\n\n\n\n<p>Here are our top tips for staying safe, and avoiding fraud, when looking for property online:<\/p>\n\n\n\n\n\n<p>For more advice on how to stay secure online, the National Cyber Security Centre provides practical steps you can take to improve the security of your online accounts. You can also use their free cyber security self-assessment tool to get a personalised list of actions to help you or your family boost your cyber security. <a href=\"https:\/\/www.ncsc.gov.uk\/cyberaware\/home\" target=\"_blank\" rel=\"noreferrer noopener\">Follow this link<\/a> to learn more and receive your personalised list of actions.&nbsp;<\/p>\n\n\n\n<h2 id=\"what-rightmove-will-never-ask-you-for\" class=\"wp-block-heading\">What Rightmove will never ask you for<\/h2>\n\n\n\n<p>Please be wary if anyone ever contacts you by email, call, social media message or SMS saying that they work for Rightmove, and asking you for:&nbsp;<\/p>\n\n\n\n<h3 id=\"personal-details\" class=\"wp-block-heading\">Personal details<\/h3>\n\n\n\n<p>Rightmove will never contact you asking for password details for your MyRightmove account. If you are asked for personal information, such as your passport details or any passwords, do not give them out.&nbsp;<\/p>\n\n\n\n<p>If you are approached by someone saying they work for Rightmove and you don&#8217;t believe they are genuine, or you are asked to pay money to Rightmove, please let us know straight away by emailing <a href=\"mailto:fraud@rightmove.co.uk\" target=\"_blank\" rel=\"noreferrer noopener\">fraud@rightmove.co.uk<\/a>.&nbsp;<\/p>\n\n\n\n<h2 id=\"common-scams-weve-heard-about\" class=\"wp-block-heading\">Common scams we\u2019ve heard about<\/h2>\n\n\n\n<p>Though the vast majority of people want to help you find your next home, despite our best efforts there will always be a small number of fraudsters out there who want to try and trick you into giving up some of your personal details or parting with money.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Here are some of the most common ways that fraudsters may try and trick you.<\/p>\n\n\n\n\n\n<h2 id=\"how-to-spot-a-fake-advert-email-or-text-message\" class=\"wp-block-heading\">How to spot a fake advert, email or text message<\/h2>\n\n\n\n<p>We recommend that you familiarise yourself with the key ways you can spot fake or rogue adverts, emails or text messages:&nbsp;<\/p>\n\n\n\n\n\n<h2 id=\"other-types-of-fraud\" class=\"wp-block-heading\">Other types of fraud<\/h2>\n\n\n\n<p>Fraudsters may use other communication methods such as fake text messages or phones calls and in some cases you could be at risk of malware or other viruses, especially if they ask you to click on attachments. You can find out more about the latest fraud methods by visiting<strong><a href=\"https:\/\/www.actionfraud.police.uk\/a-z-of-fraud\">&nbsp;Action Fraud<\/a>.<\/strong><\/p>\n\n\n\n<h2 id=\"getting-in-touch\" class=\"wp-block-heading\">Getting in touch<\/h2>\n\n\n\n<p>If you think you may have been a victim of a scam or you\u2019re unsure and want some help, you can email us at&nbsp;<a href=\"mailto:fraud@rightmove.co.uk\">fraud@rightmove.co.uk<\/a>&nbsp;or call us on&nbsp;<strong>01908 712300.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How Rightmove helps you find your next home Rightmove is the UK\u2019s number one property platform, advertising over one million properties for sale and to rent on behalf of our customers, who are estate and letting agents, new homes developers, commercial property agents, and overseas agents and overseas property owners, who pay to advertise their [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":164,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-385","page","type-page","status-publish","hentry"],"acf":{"author_profile":[]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rightmove Safety and Security Centre | Rightmove Guides<\/title>\n<meta name=\"description\" content=\"We want to help you find your next home, and we\u2019re committed to making sure you can do so safely, and securely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rightmove Safety and Security Centre | Rightmove Guides\" \/>\n<meta property=\"og:description\" content=\"We want to help you find your next home, and we\u2019re committed to making sure you can do so safely, and securely.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/\" \/>\n<meta property=\"og:site_name\" content=\"Rightmove Guides\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-05T17:18:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.rightmove.co.uk\/guides\/content\/themes\/rightmove\/assets\/images\/default-article.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"41\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/safety-and-security\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/safety-and-security\\\/\"},\"author\":{\"name\":\"Chris Tilsed\",\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/#\\\/schema\\\/person\\\/0ee2e55a2e9762a8dcab051f8a86fc2c\"},\"headline\":\"Rightmove Safety and Security Centre\",\"datePublished\":\"2025-07-28T13:59:27+00:00\",\"dateModified\":\"2026-03-05T17:18:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/safety-and-security\\\/\"},\"wordCount\":744,\"commentCount\":0,\"articleSection\":[\"Buyer advice\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/safety-and-security\\\/#respond\"]}]},{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/safety-and-security\\\/\",\"url\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/safety-and-security\\\/\",\"name\":\"Rightmove Safety and Security Centre | Rightmove Guides\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/#website\"},\"datePublished\":\"2025-07-28T13:59:27+00:00\",\"dateModified\":\"2026-03-05T17:18:46+00:00\",\"description\":\"We want to help you find your next home, and we\u2019re committed to making sure you can do so safely, and securely.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/safety-and-security\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/safety-and-security\\\/\"]}],\"headline\":\"Rightmove Safety and Security Centre\",\"image\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/content\\\/themes\\\/rightmove\\\/assets\\\/images\\\/default-article.jpg\",\"author\":{\"@type\":\"Organization\",\"name\":\"Rightmove Guides\",\"url\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/safety-and-security\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Guides\",\"item\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Rightmove Safety and Security Centre\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/#website\",\"url\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/\",\"name\":\"Rightmove Guides\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.rightmove.co.uk\\\/guides\\\/#\\\/schema\\\/person\\\/0ee2e55a2e9762a8dcab051f8a86fc2c\",\"name\":\"Chris Tilsed\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Rightmove Safety and Security Centre | Rightmove Guides","description":"We want to help you find your next home, and we\u2019re committed to making sure you can do so safely, and securely.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/","og_locale":"en_US","og_type":"article","og_title":"Rightmove Safety and Security Centre | Rightmove Guides","og_description":"We want to help you find your next home, and we\u2019re committed to making sure you can do so safely, and securely.","og_url":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/","og_site_name":"Rightmove Guides","article_modified_time":"2026-03-05T17:18:46+00:00","og_image":[{"width":200,"height":41,"url":"https:\/\/www.rightmove.co.uk\/guides\/content\/themes\/rightmove\/assets\/images\/default-article.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/#article","isPartOf":{"@id":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/"},"author":{"name":"Chris Tilsed","@id":"https:\/\/www.rightmove.co.uk\/guides\/#\/schema\/person\/0ee2e55a2e9762a8dcab051f8a86fc2c"},"headline":"Rightmove Safety and Security Centre","datePublished":"2025-07-28T13:59:27+00:00","dateModified":"2026-03-05T17:18:46+00:00","mainEntityOfPage":{"@id":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/"},"wordCount":744,"commentCount":0,"articleSection":["Buyer advice"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/#respond"]}]},{"@type":"Article","@id":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/","url":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/","name":"Rightmove Safety and Security Centre | Rightmove Guides","isPartOf":{"@id":"https:\/\/www.rightmove.co.uk\/guides\/#website"},"datePublished":"2025-07-28T13:59:27+00:00","dateModified":"2026-03-05T17:18:46+00:00","description":"We want to help you find your next home, and we\u2019re committed to making sure you can do so safely, and securely.","breadcrumb":{"@id":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/"]}],"headline":"Rightmove Safety and Security Centre","image":"https:\/\/www.rightmove.co.uk\/guides\/content\/themes\/rightmove\/assets\/images\/default-article.jpg","author":{"@type":"Organization","name":"Rightmove Guides","url":"https:\/\/www.rightmove.co.uk\/guides"}},{"@type":"BreadcrumbList","@id":"https:\/\/www.rightmove.co.uk\/guides\/safety-and-security\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Guides","item":"https:\/\/www.rightmove.co.uk\/guides\/"},{"@type":"ListItem","position":2,"name":"Rightmove Safety and Security Centre"}]},{"@type":"WebSite","@id":"https:\/\/www.rightmove.co.uk\/guides\/#website","url":"https:\/\/www.rightmove.co.uk\/guides\/","name":"Rightmove Guides","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.rightmove.co.uk\/guides\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.rightmove.co.uk\/guides\/#\/schema\/person\/0ee2e55a2e9762a8dcab051f8a86fc2c","name":"Chris Tilsed"}]}},"_links":{"self":[{"href":"https:\/\/www.rightmove.co.uk\/guides\/wp-json\/wp\/v2\/pages\/385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rightmove.co.uk\/guides\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rightmove.co.uk\/guides\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rightmove.co.uk\/guides\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rightmove.co.uk\/guides\/wp-json\/wp\/v2\/comments?post=385"}],"version-history":[{"count":37,"href":"https:\/\/www.rightmove.co.uk\/guides\/wp-json\/wp\/v2\/pages\/385\/revisions"}],"predecessor-version":[{"id":10667,"href":"https:\/\/www.rightmove.co.uk\/guides\/wp-json\/wp\/v2\/pages\/385\/revisions\/10667"}],"wp:attachment":[{"href":"https:\/\/www.rightmove.co.uk\/guides\/wp-json\/wp\/v2\/media?parent=385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}