Tolleshunt Knights

Welcome to Gallant Richardson. We're an independent, partner-led estate agency. We specialise in residential lettings and sales for Colchester and North Essex. We're not part of a large corporate chain. We've established an excellent reputation for providing expert, personal advice on the local property market by following the very best working practices.

Our aim is to provide tenants and landlords with the confidence that the job is being done correctly for you.

Tenant Services

Although there are many options open to you, choosing a professional agent doesn't have to be difficult. It's important that you choose a professional who'll advise you correctly. Helping to find you the right home is an important part of our job. Our professionally qualified negotiators are on hand to help guide you in the right direction, and to help answer any questions you may have.

Using a licensed lettings agent, one who takes their duty of care seriously, can be crucial. Gallant Richardson is a 'fully licensed' agency, employing professionally qualified staff, ensuring you get the best possible advice and protection.

We're a fully regulated and licensed agent, accredited by Association of Residential Letting Agents (ARLA). This provides you with important consumer protection, and protects any monies or deposits that you pay over to us.

Gallant Richardson is a licensed member of National Approved Letting Scheme (NALS), the independent scheme that ensures members provide a defined standard of customer service.

We're members of the 'SAFE AGENT' Kitemark scheme, set up by the government to direct people to agents offering a high level of consumer protection.

Gallant Richardson is a full member of the The Property Ombudsmen (TPO) scheme, and follows the TPO Code of Practice for Letting Agents. The Code provides free, fair and independent services to tenants and landlords for dealing with disputes.

Our mission is to promote fairness between our landlords and tenants, and to encourage our landlords to maintain their rental properties to a good standard.

Landlord Services

We offer our landlords a fully comprehensive service; whether you need an agent to just find the right tenants, or to fully manage the property and tenancy for you.

If you are thinking of buying an investment property, we have the expertise and local knowledge to help guide you in the right direction. Our professional advice covers which sorts of property to purchase, the areas in which to buy, potential rental values and 'buy-to-let' mortgages.

Marketing:

Providing your property with the correct and effective marketing is essential. Gallant Richardson will ensure that your property receives the exposure it needs. As well as being listed on the main search portals, we have our own busy website.

Once we start to market your property, the details will be sent out instantly to our large computerised database. All properties are also included on our own iphone and Android app, where potential tenants can follow us whilst on the move.

We're located on one of Colchester's busiest town-centre thoroughfares, where your property will have the benefit of being advertised in our large LED-lit window displays.

Tenant referencing

Gallant Richardson employs HomeLet, the leading tenancy referencing agency, to assess all applicants. HomeLet will check current landlord/letting agent references, a credit reference search and fraud risk indicator, and take up employment or accountant's references. We'll also discuss with you, and any prospective tenant, all aspects of the letting agreement before proceeding.

Taking the worry out of being a Landlord

Gallant Richardson's fully managed service is designed to remove the stress from being a landlord, and to make the letting experience as hassle free as possible. We aim to offer you the best possible protection. We provide a Rent Guarantee, full detailed Inventory & Schedule of Condition along with a personal check-in and check-out whilst the tenants are at the property.

Our fully managed package includes:

We guarantee you the full rent due within 14 days, even when your tenant has not paid;

Professionally prepared Inventory & Schedule of Condition of the property;

Personal check-in and check-out of tenant, using the Inventory & Schedule of Condition;

Registration of tenant's deposit with Tenancy Dispute Service (TDS);

Regular property visits with written reports, including a first visit approximately one month from when a new tenant moves in;

24/7, 365 days a year, emergency contact for tenants;

Flexible non-profit organisation of property maintenance;

Unlike many agents, we do not tie you into a restrictive contract;

Payment of rent to you on the same day it is received.