Woodlands Heath, Rackheath, NR13

Please tell us about the good and bad aspects of living in your local area:

We moved in 3 days ago and I cannot fault the property so far we had a bit of an issue setting up WiFi but upon speaking to property manager Jess the matter was resolved the same day.

How has the building management responded to any problems or issues you have raised:

They have been amazing like I said previously they resolved the WiFi issue within a matter of an hour

Please share one thing (or more) which you wish you had known before you moved in:

No everything was very smooth from the start too finish

Please tell us about the good and bad aspects of living in your local area:

lovely area, just work still going on around the area but aren’t over-ally loud , close direct bus link to city

How has the building management responded to any problems or issues you have raised:

super helpful and helped us fix them in good time , such as the wifi.

Please share one thing (or more) which you wish you had known before you moved in:

nothing more that i can think of, lovely area. beautiful homes

Please tell us about the good and bad aspects of living in your local area:

The property is very nice, but there are no shops or restaurants nearby. The nearest Tesco is about a 5–10 minute drive away. As new houses are being built in the area, there may be some noise from large trucks passing by and a bit of dust. Otherwise, it’s a very quiet and pleasant place to live.

How has the building management responded to any problems or issues you have raised:

The building management team is helpful, responsive, and proactive in addressing any issues I report.

Please share one thing (or more) which you wish you had known before you moved in:

Before moving in, I would have liked to know that the area is still under development, which means occasional noise and dust from construction. In addition, there are limited amenities within walking distance. However, the environment is quiet and the living experience has been generally positive.

Please tell us about the good and bad aspects of living in your local area:

A car is required to access most shops, and bus links are minimal, but I believe this is due to the development being so new. Parking is great. Construction noise exists but is minimal due to great soundproofing within the property. Any issues regarding the ongoing nature of the project are made up for by the rental discount I received for moving in early.

How has the building management responded to any problems or issues you have raised:

I am early days so far, but all of my queries have been responded to very quickly with positive outcomes.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I knew before moving in would be that I needed to prepare my broadband access in advance. I was happy to use data on my phone while I negotiated providers, but I did not realise the mobile signal would be so minimal. Before my broadband was set up, I had to reach out the window to receive signal, which made the admin side of moving very difficult on my first week.

Please tell us about the good and bad aspects of living in your local area:

Good aspects are a short drive away from anything you might need. Bad aspects, a car is required to get to most places. It would be good to have a convenience store for basic essentials closer by but I understand this may be in the future plan.

How has the building management responded to any problems or issues you have raised:

Any teething problems have been addressed swiftly and effectively by friendly team members.

Please share one thing (or more) which you wish you had known before you moved in:

That the building work would start at 7.30am each day, however the sound proofing of the house is generally very effective; it's only if a window is open that this becomes very noticeable.