The Barnum, Nottingham Nottingham NG2

Please tell us about the good and bad aspects of living in your local area:

Beautiful apartment, excellent Resident Service Team, stunning amenities onsite!! Big shout out to Kirstie & Amy, always willing to go the extra mile!

How has the building management responded to any problems or issues you have raised:

Excellent, quick and efficient, super friendly, always willing to go the extra mile to help / support

Please share one thing (or more) which you wish you had known before you moved in:

Delighted that the team hosts really beautifully sort out events

Please tell us about the good and bad aspects of living in your local area:

Great location, proximity to the train station is really good. City centre is on the door step and access to all sorts of shops is excellent.

How has the building management responded to any problems or issues you have raised:

Yes, but very slowly. Have opened numerous tickets, which can go months without an update. I wonder if they have any internal SLA metrics that monitor the issues. I believe these should be public so we can monitor their performance. Grainger should be transparent with their services.

Please share one thing (or more) which you wish you had known before you moved in:

I was expecting a better maintained building, especially as they have just built it. After 2 years or so, it is pretty shabby, and has gotten worse over the 9 months I have been here

Please tell us about the good and bad aspects of living in your local area:

Living in the Barnum has a lot of positives.There’s o good range for coffee shops and restaurants within walking distance

How has the building management responded to any problems or issues you have raised:

The building management has generally been responsive and helpful when issues have been raised. Most problems are dealt with promptly, and communication is clear, though occasionally some matters take a little longer to resolve than expected.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that delivery drivers can’t always access the building easily or come directly to the front of my apartment. Some delivery companies need an access code or have to be met at the main entrance, which can be a bit inconvenient if you’re not home. It’s worth checking how deliveries are handled before moving in. On the bright side, the concierge team is usually very helpful with parcels and ensures nothing gets lost, which makes things easier overall.

Please tell us about the good and bad aspects of living in your local area:

Bad - very expensive compared to the size Good - close to the train station and city centre, shared facilities

How has the building management responded to any problems or issues you have raised:

Poorly, took my issue details and never follow up with me to fix it and when i asked about it they said we will send someone to fix it

Please share one thing (or more) which you wish you had known before you moved in:

Very small space for a family, No maintenance to the apartments

Please tell us about the good and bad aspects of living in your local area:

Every thing is perfect, shops near by, bus stop near by, tram stop near by, train station just 2 mins away

How has the building management responded to any problems or issues you have raised:

Management responds very promptly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

The rent prices are way too high, however it is worth it if you are sharing it someone else too.