About US: Who we are and what we do
Welcome to A1 CAPITAL LETTINGS, a modern and independent lettings agency located in Southgate, North London, specialising in managing and letting residential properties all across Greater London. Our business is built on solid foundations and high standards, with a vision to thrive in such a demanding industry. Our strength lies on our genuine passion, hard work and professional demeanour to offer top class service. Our team comprises highly motivated and trained staff ready to offer their marketing and management expertise to tailor effective solutions to your personal needs.
Our clients are in the heart of our business. It is always of our great interest to offer the best possible experience to all of our customers and develop a solid and long-term client relationship.
Tenants! We acknowledge moving can be a stressful, yet exciting process for tenants, thus it is essential for us to ensure that you will have a smooth transition to your new home by working diligently with you.
Landlords! It is our utmost priority to meet your expectations, manage your property with respect as if it was our own, and work based on your objectives. By using extensive promotion we also aim to advertise your property through traditional and non-traditional mediums and find the most suitable tenants.
Todays’ high agency costs are the main concern for all tenants and landlords. Because of this, we set out to reduce our fees and rates to bring a combination of fairness, high quality of service and convenience to the whole lettings and management processes. Of course, running a letting agency, especially one that provides a high quality of service, costs money. Nevertheless, we always do our best to keep our costs as low as possible and align them with our customers’ various needs.
Why we differ
• We aim to challenge the conventional methods of lettings by planning quick, easy and cost effective solutions for our customers.
• For your own convenience, we offer direct communication and availability in accordance to your needs.
• We guarantee to support our clients with an ethos of professionalism, enthusiasm and honesty.
• We are well trained to meet the needs and expectations of our customers.
• Our fees and rates are compatible with our clients’ requests but also with the demands of the marketplace.
Mission Statement – Our daily objectives
“ To build and maintain a strong client relationship by consistently delivering outstanding quality of services to our customers in the most trustworthy, professional and ethical manner”
Vision – Our future aspiration
“To become a leading letting agency in London by exceeding all of our stakeholders’ expectations in every segment of operations”
The customer and his needs are the driving force in our company’s operations. Therefore, it is our utmost priority to deliver our services in a manner that infuses respect and trust in our customers. To achieve this, we have developed a number of values that underpin the character of our business:
The conduct of our business strives to foster honesty, trust and uprightness
Continuous development of professional demeanour based on the highest standards
To faithfully follow our vision of always meeting and exceeding customer’s expectations
Ensure to be proactive, meticulous about our action plan and offer effective solutions
To successfully transfer our rules, policies and vision to our customers in a distinct manner for a mutual understanding
We communicate openly, listen to, value and respect all customers
• Be ethical
We honour our promises and commitments and we operate within the highest ethical standards, while we always take responsibility of our actions
• Be progressive
We constantly challenge our methods and try to find more innovative and creative solutions to deliver our customers the best possible service.
You can contact us on:
• Office telephone number: 02071952250
• Email: email@example.com