Alexandre Boyes are incredibly proud of the established reputation they have as property managing agents in Tunbridge Wells. We understand the value of good property management and how good management, presentation and efficiently run services can add value to your asset. Estate and Letting Agents in Tunbridge Wells, aswell as other local professionals, recommend our services. AB Living, our new online magazine, showcases Estates that we manage and projects that we are working on. We were shortlisted for the Best Block Management Office at The Sunday Times / Times Property Awards in June 2011 and awarded Silver in June 2012.The judges at the Sunday Times made the following comments about Alexandre Boyes in 2012:
This Tunbridge Wells agency is a highly reputable agency offering a range of services. Judges praised its fantastic service standards and high street presence, as well as its ability to ensure excellence is at the heart of everything it does. Judges liked the agency's dedication in using local contractors to minimise landlords' costs, as well as its pledge to make all systems, processes and client communication as comprehensive and transparent as possible.
The main features of our service include but are not limited to:
Day to day Block Management Block Management involves looking after the day to day concerns which accompany owning, or being responsible for, a block of flats or large estate. This includes maintenance work and repair to buildings, gardens, communal areas & handling emergencies (including out of hours). We arrange building and lift insurance, directors & officers insurance, organise utility suppliers and ensure compliance with health and safety, fire and asbestos legislation. Our clients properties must be tangible to us so making routine and frequent visits to the blocks is an important part of our service offering.
Financial management We provide support with the financial side of property management. This includes service charge preparation and collection, ground rent collection, as well as the reconciliation and protection of client funds with Coutts & Co. bank. We can also liaise with your accountants or provide in-house annual accounts.
Strategic adviceWe provide strategic advice relating to long-term maintenance and improvement that is essential when it comes to protecting the value of your asset. We will organise and project manage major works when required adhering to Section 20 consultation procedures and arranging competitive tenders for leaseholder's consideration. Current projects include the external redecoration of blocks of flats, renovating a victorian sewage plant and liaising with building insurers with regard to a £10,000 water damage claim.
CommunicationEnsuring that our clients are communicated with regularly is an essential part of our job as property managers. We advocate regular dialogue with our clients and always involve them in the decision making process. We have a property management and accounting system, Propman by Grosvenor Systems, which provides a robust, efficient accounting system as well as helping manage the associated day to day tasks.
For Developers We understand that the choice of managing agent can instil confidence in buyers and reflect the reputation and brand of the developer. Our services to developers are not limited to but include; providing advice on lease content and structure, specifications, preparing a realistic service charge budget to issue to potential purchasers, liaising with solicitors on service charge and maintenance enquiries and providing a company secretary role. Existing developer clients include Rydon Homes and Vision Homes.
Our people Our staff undertake regular professional development training to ensure they up to date with changing legislation. We attend training courses with the Association of Residential Managing Agents (ARMA), the Royal Institution of Chartered Surveyors (RICS), and the CPD Foundation as well as arranging our own inhouse training with local professionals.We are a multi disciplined firm and are able to rely on the other disciplines within Alexandre Boyes and utilise our extensive network of professional contacts such as solicitors, engineers, chartered surveyors, professional bodies and contractors to provide well rounded advice and experience to clients. The benefits of being a multi disciplined professional firm cannot be underestimated in our day to day service offering to our clients.