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User Guide

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Arnolds Keys - COASTAL

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    Trusted Property Experts

    Property (in all its forms) is our passion and our customers and clients are at the heart of everything we do. We are people, people and we bring an open and honest approach to the selling and letting of commercial, agricultural and residential property.

    Our values are at the core of our business and we stand by them in all areas of our business.

    Commitment to the Customer
    We continuously create positive customer relationships; we are proactive, polite, patient and professional.

    Integrity
    Sound moral and ethical judgement is the foundation upon which our customer service is built.

    Teamwork
    We commit to working towards a common goal using open and honest communication and mutual support.

    Innovation
    We embrace improved working practices and learn from our mistakes but we are not afraid to take risks and think creatively to build a better business for tomorrow.

    Expertise
    We are experts in our fields. We continuously improve and train to remain at the forefront of our industry.

    We are very open to a chat - so pop in to one of our branches and speak to a member of the team because we want to help you Love Where You Live and Be Where You Belong.

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Residential Property Services 

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    Reasons to choose ArnoldsKeys to sell your home
    With comprehensive marketing, prime-location offices, and an experienced and qualified team, Arnolds Keys is the best choice for selling your home:

    • We have over 100 years of experience of selling properties in both boom times and more difficult economic environments.
    • We will give you an honest value assessment of your property; we won't inflate your expectations simply to win the instruction.
    • We have an excellent track record on achieving sales, at a high percentage of the asking price.
    • You will have an individual named contact, available on a direct telephone line, who will manage your sale.
    • Arnolds Keys is a local company, based in Norfolk, so we understand the local market. This is so important when dealing with buyers from out of the area.
    • As an independent company, we can offer bespoke marketing solutions for your property, rather than you having to fit a corporate package.
    • The staff who will be involved in selling your property will visit it personally thus providing them with the in-depth knowledge of the accommodation offered.
    • Arnolds Keys offers a complete property service, so if you need other services such as surveying or lettings management, we have the experts in-house to help you.
    • We never promise what we can't deliver
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We're tuned in to the Market

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    With our prime-location offices and our strong reputation, we attract some of the most striking properties to come onto the local market and Arnolds Keys has a great name within the Estate Agency fraternity throughout Norfolk & Norwich.

    We work hard to establish good relationships so that we can match buyers with homes which are genuinely suitable, and our team of qualified and experienced staff ensure that the whole process - from viewing to completion - is as smooth as possible.
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Local People, Local Knowledge, Local Property

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    Complete Property Service

    Arnolds Keys offers a complete service across Norwich, Norfolk and North Suffolk, backed by a range of specialist expertise and experience, from Estate & Lettings Agents and Chartered Surveyors, to a full commercial, land and property agency service.

    Arnolds Keys was formed in May 2012 following the merger of two longstanding independent property firms, Arnolds and Keys. In November 2014 the professional services offering of the firm was further extended when rural chartered surveying practice Irelands became part of the Arnolds Keys group.

    Bringing over 150 years of rural surveying history, Arnolds Keys & Irelands' combined expertise extends to include land estate management, rural property, land & farm sales and planning diversification.

    As an independent estate agency in Norwich and Norfolk, we bring a non-corporate, human-scale, effective approach to the selling and letting of residential property. Meanwhile, Arnolds Keys is also one of the leading commercial, land and residential property experts in the county.

    The wider Arnolds Keys Group also incorporates Keys Holiday Cottages, a holiday lettings business which is rapidly expanding from its core in north Norfolk into Broadland.

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People you can trust...

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    Clive Hedges- Branch Manager
    Clive joined Arnolds Keys straight from school - in fact, he was working for the firm on Saturdays even before that. Although he has completed training in the auction rooms, Clive's first love is residential, and only recently retired as Partner in charge of the Residential team. He still enjoys the cut and thrust of the deal, and makes sure he keeps his hand in by carrying out valuations and negotiations.Having been with the firm so long, he often finds himself handling the sale of properties he first sold more than 49 years ago. .Sheringham born and bred, Clive is married with two daughters. After his family, his two passions are running and music. He was Chair of the North Norfolk Beach Runners for 11 years, and has run 11 Marathon with his personal best time a very creditable 3hrs 10 mins 10 secs. His musical activities include playing tuba with the Sheringham Salvation Army Band.

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    Sue Hall - Property Specialist
    Sue has spent her entire career working in the property profession in north Norfolk, both for a number of agents, and running her own sales and lettings business for 17 years - so she has a comprehensive knowledge of the local market.She has lived in north Norfolk for most of her life. Sue has been married for 34 years and has three daughters aged 31, 27 and 18. 

    She likes to be active, enjoying running (she has completed the London Marathon, in four hours 30 minutes), cycling, water sports and walking, having tackled several of the UK's major peaks, including Snowdon, Ben Nevis and The Old Man of Coniston.Sue's ambition is to tour Australia and New Zealand.

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    Paul Winterbourne - Assistant Manager
    As well as his responsibilities as assistant manager helping to lead the Coastal Support Team at Sheringham, Paul is very hands on as a sales negotiator, and takes particular responsibility for after-sales care. Born and bred in Sheringham, he spent three years in the hotel trade before joining Arnolds Keys over 32 years ago and now lives in Gresham, Paul is a busy musician, and is bandmaster of the Sheringham Salvation Army band, in which he also plays cornet. He is also an accomplished pianist. His other passion is motor-racing, and like a true petrolhead, he drives an Alfa Romeo. He has driven a Lotus Elise around the Hethel test track, and his ambition is to drive a Formula 1 car.

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    Joe Hall- Residential Sales Negotiator
    Often the first face that visitors to the Sheringham office see, Joe's role includes arranging and accompanying viewings, keeping in contact with vendors, and negotiating the sale as it progresses.Sheringham born and bred, Joe has always been a people person, with previous roles as Front of House manager at Cromer Pier and Sales Operations Manager at Sheringham Little Theatre ensuring that he is well-known in the area.Joe joined Arnolds Keys full time in 2013, but had worked part-time for the firm since 2012, on a project to integrate the Sheringham and Cromer offices onto a new computer system.Creativity runs deep in his veins, and he enjoys making models and small-scale sculptures, both as a hobby and for occasional local commissions - including figureheads on show in Holkham Hall. He has been helping his parents design and build their own house for the past 18 months, and his ambition is one day to design and build his own home.

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    Louise Hillman - Manager, Keys Holiday Cottages
    Louise heads up our holiday lettings arm, Keys Holidays, based at our Sheringham office. She is  responsible for recruiting property owners, inspecting properties, liaising with and advising owners, as well as marketing to holidaymakers through traditional and online channels. After studying at the City College Norwich Hotel School, she has fulfilled a number of customer service roles in the hospitality and travel sector in the UK, Italy and the US, and was most recently sales and marketing manager at Lyndford Hall Hotel near Thetford. Having travelled so much, she is pleased to have returned to north Norfolk, which is where her family lives, and rediscover the area again, finding places to walk her two Pekinese dogs. Her ambition is to visit the Inca citadel of Machu Picchu in Peru.

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    Gayle Baxter- Administrator-Keys Holiday Cottages
    Gayle spends her time working with Louise on the holiday lettings side of the business, taking on new properties, dealing with owners, and taking bookings from holidaymakers. Born and bred in Norfolk, Gayle has lived in Sheringham for all but two years of her life, and brought up her two children, now 24 and 21, in the town. She enjoys walking her golden labrador Bentley on the beach, and gardening - she has recently moved to a new house in the town, and is currently busy planning her new garden.
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    What our customers say...

    Testimonials from Sellers

    • Seller Testimonial

      Extremely happy with service received.
      I was extremely happy with the service received.  Wish I'd used you sooner.  Ms L L, Lamarsh.

    • Seller Testimonial

      A very smooth sale.
      Thanks to the team for a very smooth sale. M & Mrs S W, West Beckham

    • Seller Testimonial

      Helpful and caring company.
      A very helpful and caring company. Mr G T, Nottingham

    • Seller Testimonial

      very good work
      Keep up the very good work. Mrs R. Dorset

    • Seller Testimonial

      We were very pleased with the service you provided
      Mr S from UpperSheringham

    • Seller Testimonial

      Particular thanks to Clive  whos help was critical
      Mr T from Sheringham

    Testimonials from Buyers

    • Buyer Testimonial

      Keep up the very good work
      Mr r from Dorset

    • Buyer Testimonial

      Found everyone efficient and helpfull
      Mr S from Bedfordshire

    • Buyer Testimonial

      Not being local I appreciated the efficiency
      Mr V from Coventry
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    Disclaimer

    The content on this Microsite has been uploaded by Arnolds Keys, Coastal. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Arnolds Keys, Coastal. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Arnolds Keys, Coastal. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Arnolds Keys, Coastal on +441263822373.