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User Guide

Title

  • paragraph

    Friendly people. Lovely homes.


    We are a family run business with over 20 years' experience in the property industry covering Wiltshire, South Gloucestershire and the surrounding areas.

    We are a highly experienced and qualified team who pride ourselves on providing an efficient and personal service.

    We take tremendous care in managing your property, using our local market knowledge, attention to detail and a modern approach to deliver an exceptional service to both landlords and tenants.

    We are licensed members of ARLA who set the highest standards within the Lettings industry.

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User Guide

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Landlords Guide

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    Friendly people. Lovely homes.


    Our approach is what sets us apart. We treat each property that we manage as if it were our own.

    We are a highly experienced and qualified team who pride ourselves on providing an efficient and personal service.

    We take tremendous care in managing your property, using our local market knowledge, attention to detail and a modern approach to deliver an exceptional service. As members of ARLA our service is quality assured and our staff are qualified, knowledgeable, and up to date with the latest legislative requirements and safety advice.

    We recognise the varying needs of Landlords and offer three levels of service as follows;

    Full Management Service

    Our full management service takes care of the whole letting and management process. We advise on the preparation of the property for letting and market the property to find a suitable tenant who must pass our thorough reference checks (this includes a credit check, income reference and landlord reference). We handle preparation of the tenancy agreement, notify the local authority and utility suppliers of the change in tenancy and register the deposit with the Tenancy Deposit Scheme. During the tenancy we handle all rent collection, compliance and maintenance issues, tenant queries, complete periodic property inspections and complete regular rent reviews. At the end of the tenancy we will organise for the check-out to be completed and handle the deposit return whilst organising the swift re-letting of the property.

    Tenant Find and Rent Collection

    Our tenant find and rent collection service manages the marketing and tenancy administration elements of the process including marketing of the property, reference checks, preparation of the tenancy agreement, registration of the deposit, organising the inventory, notifying the local authority and utility suppliers, collection of rent and serving of notices.

    Tenant Find Only

    Our tenant find only service takes care of the start of the process including marketing of the property, reference checks, preparation of the tenancy agreement, registration of the deposit, organising the inventory, arranging for the tenant to enter the property and notifying the local authority and utility suppliers.

    Please contact our lettings team who will be delighted to answer any queries you may have or arrange a free market appraisal.

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You can see the properties we're currently marketing for rent by clicking the button below:

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Title

Tenants Guide

  • paragraph

    Friendly people. Lovely homes.


    We offer a wide range of quality properties and our staff are fully committed to helping you find the perfect home. We are members of ARLA who set the standards within the industry and we pride ourselves on providing an efficient and personal service.

    We guide tenants through the entire rental process, from initial registration to viewings, applications, references, tenancy agreements and moving in.

    Once you are settled in your new home, our friendly team are available to answer any queries you may have during the tenancy.

    We endeavour to resolve maintenance issues as quickly as possible, keeping you fully updated with progress. We also offer an emergency out of hours service which operates 24/7, offering an over-the-phone diagnosis service to tenants and instructing emergency response contractors if and when required.

    If you have any queries or would like to register your interest, please contact the office where our team will be delighted to help you. Alternatively click on the 'Meet Our Team' link to email us.

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User Guide

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Chippenham Lettings Team

  • Introduction

    We are a team of highly experienced property advisors that strive to offer an efficient and personal service,  offering fantastic communication througout the process. If you are looking for a pro-active, professional and friendly service - please contact us now to arrange your free market appraisal.

  • Team Member

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    Paul Atwell - Managing Director
    Paul started the Lettings side of Atwell Martin in 2000 and oversees the Lettings Department. Paul specialises in dealing with landlords who have multiple properties and ensuring they get the best return on their investment.

  • Team Member

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    Chris Atwell - Service Director
    Chris joined Atwell Martin in 2003 working in the newly formed Swindon office as a Negotiator with a promotion to managing the office in 2006. Chris became a shareholder of the business in 2008 at which point his main focus was directed to a sister company. Chris now oversees both businesses and is involved in high end and day to day management.

  • Team Member

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    Yasmine Eldene MARLA - Director
    Yasmine joined Atwell Martin in 2010 and oversees the day to day running of the lettings department, implementing best practise across the board. Yasmine is a member of ARLA who set the highest standards within the Lettings industry.

  • Team Member

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    Gemma Newbery - Property Administrator
    Gemma joined Atwell Martin in 2017 having worked in the lettings industry for seven years. Gemma primarily oversees property management completing property inspections and organising maintenance, liaising with contractors and ensuring jobs are completed to a high standard and in a timely fashion whilst keeping Landlords and Tenants updated with progress. As well as this Gemma assists with the lettings administration arranging referencing, move-ins and renewing tenancies.

  • Team Member

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    Sara Slade - Lettings Negotiator
    Sara joined Atwell Martin in 2019 having worked in the Lettings industry for more than 14 years. Sara enjoys providing excellent customer service to Landlords and Tenants alike and primarily manages properties in Chippenham and the surrounding areas.

  • Team Member

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    Helen Spencer - Accounts Administrator
    Helen joined Atwell Martin as a Sales Negotiator in 2002 and now works in the Accounts department. Helen is responsible for collecting and posting all rents received and ensuring Landlords and Contractors are paid on time.
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    User Guide

    Title

    Atwell Martin Testimonials

    • Introduction

      We are always striving to continually improve the services that we offer to ensure that we continue to offer our clients a first class service. That said, it is our reliability and honesty that our customers really value, here are a few things that our landlords and tenants have to say;

    Testimonials from Landlords

    • Landlord Testimonial

      we would highly recommend you and your team

      I'd like to put on record how pleased I am with our recent letting experience. Not only did you find us a solid tenant at a good market rent within four days through your well-worded advert, but you have paid attention to detail throughout to ensure that we start off the landlord-tenant relationship on the right footing.

      We invited several established local agents to guide us on this letting, and all were professional and knowledgeable. What differentiated your service was the transparency and thoroughness of your preparation, which was echoed throughout the service delivery.

      We would highly recommend you and your team.

      Ms C Martin

    • Landlord Testimonial

      a pleasure to work with

      Jess and the team at Atwell Martin have been a pleasure to work with, always a ready smile, so easy to get on with, and they found tenants quickly for us,

      Mrs A Davies

    • Landlord Testimonial

      complete peace of mind

      We were pleased at the speedy and efficient service we have received from Atwell Martin¿. Our property was let quickly and Atwell Martin's management service provides complete peace of mind.

      Mr P Woodcock

    • Landlord Testimonial

      handled in a speedy professional manner

      I have been using Atwell Martin in Chippenham for two years now for the rental of my two properties.

      Jess Hamilton, has recently joined the company, and has been handling my rentals. Jess is a great mixture of bright and breezy and, at the same time, professional in her approach to her work - always coming back to me in a timely manner. I know that whenever I contact Jess with any problem that I have to do with my letting it will be handled in a speedy professional manner and I feel relaxed knowing that I do not have to continuously chase her up. Which is very rare in this day and age.

      I would recommend Atwell Martin to landlords and especially Jess Hamilton who is excellent at her job!

      Mrs V Maachi

    • Landlord Testimonial

      friendly, honest and professional team

      We decided to choose Atwell Martin because of their friendly, honest and professional team. Jess couldn't do enough for us, reassuring my husband and I that our precious family home was in the best hands. She was extremely particular who was selected to live in our home.Seven months on with regular updates from Atwell Martin and very happy tenants we feel confident that our home is in very safe hands.

      Mrs S Spanton

    Testimonials from Tenants

    • Tenant Testimonial

      response times are almost immediate

      Atwell Martin Lettings are always a pleasure to deal with. As tenants of theirs we feel well looked after, and feel that any issues or requests we may have are taken seriously and dealt with efficiently. Communication with Atwell Martin Lettings is always smooth and response times are always almost immediate, something we very much appreciate. We cannot fault the customer service we have received and have rented properties through other letting agents Atwell Martin are far exceeded our expectations! We cannot recommend Atwell Martin Lettings highly enough and will happily continue to deal with them for as long as we need to.

      Mr & Mrs Tillyer

    • Tenant Testimonial

      smooth and pleasurable experience

      Wanted to say thank you for making the experience with Atwell Martin very smooth and pleasurable.

      Mrs S Thompson

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