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User Guide

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AWARD WINNING CAMBRIDGE LETTING AGENTS

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    About Us

    We are award winning Letting and Estate Agents in Cambridge, a team of dedicated professionals who are passionate about property.

    Our extensive local market knowledge, industry expertise and experience, enables us to provide the perfect home for your property journey, whether letting or renting, selling or buying. We offer Lettings and Estate Agency services throughout Cambridge and the surrounding towns and villages. If your property falls within a 20 mile radius of Cambridge, we want to talk to you.

    We are always completely up to date with industry developments whether they be regulatory, technological, commercial or market related. This enables us to provide the highest quality services delivered with integrity, honesty and attention to detail that is unrivalled. The staff at Award Property Management truly are the Local Professional and Personal property experts.

    Our commitment to the highest levels of service are demonstrated through our membership of the following organisations:

    The SafeAgent Scheme - https://www.safeagents.co.uk/
    The Property Ombudsman Redress Scheme (TPOS) - https://www.tpos.co.uk/
    The Tenancy Deposit Scheme (TDS) - https://tenancydepositscheme.com
    HMRC AML Supervision scheme - https://www.gov.uk/anti-money-laundering-registration

    Whether you are letting or selling for the first time, a seasoned property portfolio holder or a potential tenant or buyer looking for your new home, we understand the importance of being supported by experts that are knowledgeable, capable, responsive and able to meet your needs.

    For us, it's about building relationships, whether long term with landlords or tenants or through repeat business with sellers and buyers, customer care should be personal to every individual. Our staff remember this in every aspect of their work; whether property manager, sales negotiator, electrician, handyman, throughout the organisation we all strive to provide the best service for you personally.

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    WHAT DO PEOPLE SAY ABOUT US?
    "The service is outstanding. Totally professional, pro-active and completely focused on looking after my property portfolio. Thankfully, I am a very satisfied customer." (Mr W., Cambridge)

    "We have built a solid relationship of trust with Andrew Ward over several years, as the managing agent for our rental property. We are totally reliant on a professional and efficient service, from advertising, through sourcing and financial screening of suitable tenants to property maintenance. We can recommend Andrew one hundred percent and are happy to have this opportunity to do so." (Mrs E. Lincoln)

    "I became increasingly disillusioned with my agent. Lack of feedback and poor response left me wondering if my property was actually being looked after. After speaking to Andrew Ward, I gave notice and transferred my property and have not looked back since. No fuss, no hassle, just well supported tenants and peace of mind....Why didn't I do this sooner?" (Mrs L - Ipswich)
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User Guide

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WORKING HARD FOR OUR LANDLORDS

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    LANDLORDS IN CAMBRIDGE - WHY CHOOSE US?

    As award winning letting agents in Cambridge we understand that residential lettings and property management is a complex business involving diverse activities which require skills including marketing, accounting, administration, property maintenance, negotiation and diplomacy. While some landlords might feel comfortable handling all of these aspects themselves, the process can be much less stressful if some or all of these tasks are delegated to professionals who understand every aspect of the process.

    Having decided to appoint a Professional Agent, the first major question to address is how to choose the right company for your needs. There are many letting agents and property management companies from which to choose, from small local operators to large national multi-branch agents who combine both lettings and estate agency services, all of whom will of course suggest they represent the best option for you.

    At Award Property Management Ltd we know that we can provide excellent services at a competitive price without the distraction of trying to sell your home or help others looking to buy theirs. We find rental properties, we let them and we manage them. Our clients tell us we do it exceptionally well and their voices are more important than ours.

    By choosing to put your trust in us you will be working with a company that:

    • Is led by directors with nearly two decades local market knowledge and experience
    • Is a member of the National SAFEAGENT scheme and is registered with The Property Ombudsman (TPO) redress scheme.
    • Has received 8 Company and Individual staff awards for customer service excellence in 2018 and 2019.
    • Has been ranked as 2018 and 2019 'Best Overall' and 'Best Letting' Agent in our area by the prestigious All Agents public review body.
    • Takes a proactive approach to all aspects of landlord support
    • Provides dedicated Property Managers to build a working relationship with you
    • Won't be distracted by activities not associated with letting and managing your property (e.g. estate agency services)
    • Constantly focuses on how to maximise your return by keeping occupancy rates high and regularly reviewing rent levels
    • Secures quality tenants, working with them to ensure your tenancies run smoothly
    • Listens to you to ensure our service and support fully meets your needs
    • Keeps you fully informed and supported at all times
    • Deals with the unforeseen quickly, effectively and efficiently

    By focusing on the things that are important to you and making sure we do them well, we can feel confident that having chosen to work with us, you will want to stay with us.

    Many agents claim there is 'no-one better'. We believe we are and more importantly our clients constantly tell us that we are.

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TENANTS - WHY RENT THROUGH US?

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    Most people will have an idea of the location, type and size of property they wish to rent and may have a budget in mind. With this information a Letting Agent can help to match your requirements to local property that is available to let.

    By choosing and using Award Property Management Ltd you are choosing an agent that is licenced through the National SAFEAGENT scheme, you are therefore assured of dealing with an organisation that meets stringent quality standards. We carry the SAFEAGENT mark as this is your assurance that your money is safeguarded through membership of their Client Money Protection Scheme and that we have signed up to The Property Ombudsman (TPO) redress scheme should things not go to plan. We are a member of the TDS Tenancy Deposit Protection Scheme which regulates how we take, hold and deal with any tenancy deposit we ask you to place with us.

    At Award Property Management Ltd we aim to provide the very highest levels of service and tenant support, not just in helping you find the right home but making sure your tenancy runs smoothly.

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    User Guide

    Title

    WHAT DO OUR CLIENTS SAY ABOUT US?

    • Introduction

      AWARD WINNING CAMBRIDGE LETTING AGENTS
      Award Property Management has received no less than 8 Awards for Customer Service Excellence in 2018, including 'Best Overall Agent' and 'Best Letting Agent' in our area.

      Here's some recent examples of comments made by our clients.

    Testimonials from Landlords

    • Landlord Testimonial

      No fuss, no drama
      I have a few properties around the country and can honestly state I wish they all could be managed by Andrew and his team. There is no fuss, no drama and everything is competed in a very professional manner. I do not want to be constantly bothered and have total piece of mind with any property under his management (which is definitely not the case with some parts of my portfolio)

    • Landlord Testimonial

      Professional and personal service
      I have worked with Andrew for over ten years both before he formed Award Property Management and since he formed his company. He is very professional while still offering a very personal service. I trust him and his team implicitly and appreciate their proactiveness. I have had a good record with them in finding tenants, achieving market related rentals and generally managing and maintaining my properties in Cambridgeshire.

    • Landlord Testimonial

      100% Reliable
      I received outstanding service from Award Property Management and can't recommend them highly enough. I used them twice to source tenants for my buy-to-let property. Andrew Ward is at the top of his game. He is professional, knowledgeable, 100% reliable and always friendly and willing to go the extra mile to answer any question and help with any request. He did not try to push any of his excellent services, and was totally flexible with providing a custom package suitable for my needs. His rent estimate was spot-on too. I have no hesitation in recommending Award Property and will certainly use them again next time I need an agent.

    • Landlord Testimonial

      Inspires trust and confidence
      Andrew has excellent and extensive knowledge and experience of the housing market county wide. He is personable and responsive to all parties which inspires trust and confidence. The service he offers is competitively priced the quality of which surpasses any I have previously experienced. The advice he offers I have found very helpful. I am a very satisfied customer.

    • Landlord Testimonial

      Has gone the extra mile
      Andrew and Jen have given us absolutely great service for over 3 years now. We are 100 % confident in their management of our property . Andrew took care to understand our expectations and has gone the extra mile for us on several occasions. Communication from the team is excellent and always timely.
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    Disclaimer

    The content on this Microsite has been uploaded by Award Property, Cambridge. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Award Property, Cambridge. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Award Property, Cambridge. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

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    Award Property, Cambridgebranch details

    Award Property Management Ltd

    The team at Award Property Management is led by Andrew Ward who has 15 years' experience of residential lettings and property management in the Cambridge area. Our extensive local market knowledge coupled with the dedication of our team of professionals enables us to provide the perfect home for your rental property.

    We offer residential lettings, property management and buy-to-let advice services throughout Cambridge and the surrounding towns and villages. If you have or are planning to buy a rental property falling within a 20 mile radius of Cambridge, we want to talk to you.

    Whether you are new to the residential lettings world, a seasoned property portfolio holder or a potential tenant looking for your new home, we understand the importance of being supported by experts that are knowledgeable, capable, responsive and proactive to meet your needs. We can offer:
    • Residential Lettings including Tenant sourcing and rent collection services
    • Full Property Management
    • Buy-to-Let Investment advice
    • Landlord Obligations advice
    • Property Certification including Energy Performance and Gas Safety certification
    • Interior design advice
    • Landlord and Tenant insurance advice

    Fully regulated and bonded for client money protection, we offer the complete assurance and confidence required by both Landlords and Tenants that their interests are fully protected. We are members of:
    • National Approved Lettings Scheme (NALS)
    • SafeAgent scheme (SAFEAGENT)
    • The Property Ombudsman Redress Scheme (TPOS)
    • Tenancy Deposit Scheme (TDS)

    Excellence is embedded in everything we do. We never forget that you are with us by choice and we work hard to ensure you want to stay with us. We believe client care should be personal to every individual and our staff remember this in every aspect of their work; whether property manager, receptionist, electrician or handyman, throughout the organisation we all strive to provide the best service for you the individual.

    'The service is outstanding. Andrew Ward is professional, pro-active and completely focussed on looking after my property portfolio. Thankfully, I am a very satisfied customer. '

    Disclaimer: The information about this Agent is provided by the Agent themselves as an advertisement for their agency services. Rightmove is not endorsing this Agent and makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove does not check or verify the accuracy of the content. The information is generated, provided and maintained by Award Property, Cambridge. Please contact the Agent directly to obtain further information about their property services.

    Local Map

    Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

    Contact details

    Compass House Chivers Way, Histon, Cambridge, CB24 9AD

    Letting: 01954 774710  Local call rate
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