Ben Property, Edinburgh

"Ben property have managed many of my buy to lets over the years and I highly recommend them. Always professional and on the ball, particularly Gillian who is very patient. 5 stars from me!" Ken Fowler

"Ben Property has managed my property for many years. In all that time I have never had a single incident where I felt I should complain about the service offered. ALL the staff at Ben Property are extremely efficient, professional and very kind. If a problem arose regarding my property - it was dealt with immediately. I have always placed complete trust in Ben Property to resolve any problems relating to my property. I have felt always that my property has been always properly and efficiently managed. ALL the staff are completely helpful. Very professional. Efficient but also very kind/humane.... In today's world - where everything is automated - there is practically no human contact- I feel always in contact with the staff at Ben Property. I would recommend Ben Property 100% to anybody who's has a property to manage." Kathleen Sheermohamed

"We have recently used Ben Property to let our Edinburgh home. We have personally received a fantastic service from them, Theo has been especially helpful, at all stages so far. We moved to them after a very disappointing experience with another letting agent and the difference in service has been marked. They have good connections with relocation agents, were very proactive with prospective tenants and gave us feedback after every visit. Communication has been great." Jill Somerville

"Ben Property have managed approximately 10 flats for me and other family members for around 8 years now and we have been delighted with the thorough and professional service we have been provided throughout. Ben Property have also managed tenant changeovers in a way that has ensured that we have had no void periods with any of the properties and also provided helpful local market knowledge in recommending when it would be appropriate to increase rents. I have also found Ben Property to have been very pro-active in dealing with any tenant issues in order to find quick and sensible solutions. Ben Property also have a comprehensive network of suppliers and contractors which means that any issues arising with any of the properties themselves are dealt with very quickly and at a reasonable cost and with minimal involvement from my side. I moved abroad 3 years ago and Ben Property have ensured that even with me being in a different country it has been incredibly straightforward to continue to hold on to these rental properties as I have peace of mind that they are being run and looked after professionally and with virtually no input required from me." David Forbes

"I always say the test of a good Agent is when things go wrong. Anyone can take the commission when things go right and the customer is happy. We have had our share of disasters over the years and Ben Property have been excellent. I would recommend them to anyone. Brilliant caring staff who all know me when I call. Ten out of ten!" Pat Sharp

"Ben Property has looked after my flat in Edinburgh for several years, and has consistently given me an effective and courteous service. They have also achieved a good rental for me, and have kept the accommodation occupied with no voids. I would be happy to recommend them to anyone looking to let a property in Edinburgh." Sorrel Bentinck

"I have worked with Ben Property from 2008 and during this time have found them great to work with. I was overseas away from the property therefore it was great to have piece of mind that everything was cared for. They always found me good tenants and quickly which is all you can ask for. The staff were always courteous and patient and nothing was a problem and always followed up. I would happily recommend Ben Property as a letting agent." Richard Latimer

"I have been thoroughly impressed with the service provided by Ben Property who have looked after my apartment for over 3 years. From the very start, the staff have been a pleasure to work with and have guided me through all the steps in understanding the processes and I have full confidence in their management of my property. Ben Property has provided excellent tenants as well as good quality contractors whenever work is required. I'm always impressed with their timescale when answering my queries, which is almost immediately and always friendly." Douglas Miller

"I have been dealing with Ben Property Management for over 10 years I am based in Australia and have flat in Edinburgh. Gillian and the staff have been so helpful over the years with making sure I always have tenants ( and the right kind) giving me up to date inspections with reports on up and coming repairs that I need to budget for and pictures of how the property looks. This really helps me and my piece of mind being over the other side of the word knowing that they are so helpful and do their job well." Ineka Bekarma

"Ben Property found us the perfect rental property for our requirements. The necessary paperwork and checks were carried out swiftly and efficiently. All our requests with regards to entry dates and other internal housekeeping matters of the property were carried out to a very high standard. Everyone that we have encountered at Ben Property has been so friendly, hugely helpful and very professional. We could not be happier with their services." Ursula De Montfalcon

"I rented a flat with Ben Property for a year and it was a very pleasant experience. Lena and Rachael were always very quick to respond to my emails with helpful replies, and my deposit was refunded without any delay and reasonable deductions. I would certainly use them again." Suraj

"My experience with Ben Property has been exceptional. Their team have been very professional and courteous. Nothing has seemed too much trouble and I wouldn't hesitate to recommend them." Fraser Purves

"By far the best letting agent I've dealt with in 10 years of renting property in Edinburgh. Very friendly team and the whole experience was seamless. Highly recommend." Kirsty Lawrie

"Fantastic service - very professional and efficient. Theo definitely went the extra mile and beyond what was expected. Would highly recommend." Lucy Ozanne

Absolutely fantastic service. Lovely people and there were no hidden or extra costs. Definitely the best estate agent I've ever dealt with. Petr Uburek

"Professional and Fair. Very positive leasing experience over my 20 month stay in their managed property in Edinburgh." Joe Gaudette

"Moved in to our property managed by them October 2011 - never had a problem with them. Always helpful if there are any problems and always happy to fix anything that is broken. Unlike other agencies I have dealt with they give plenty of notice if they want to do a flat check and organise repairs quickly and promptly. Best letting agency I have ever worked with!" Liz Mackie

"Good experience overall as a tenant. Sometimes took a little longer to take action on key requests but eventually were always helpful (seemed a bit too much under influence of landlord approval at times on some very simple key requests. However in the end always fulfilled the requests(maybe that was to do with landlord being difficult ) . Found them reasonable to deal with at end of tenancy as well, i.e they were fair on deductions they made (unlike many other companies which simply rip off the tenants when it comes to deposit deductions).dealt with them 2013-2014." Usman Bashir

"In late 2015 I had an urgent requirement for accommodation to replace my home which was severely damaged due to a water leak. Ben Properties, who manage similar high quality properties, were able to offer two apartments within the West End of Edinburgh. The property which I agreed to rent was presented in first class condition and the staff at Ben Property could not have been more helpful when it came to moving in. The same can be said when leaving the property, everything was handled in a seamless and professional way. I would have no hesitation in recommending Ben Property as a 'first stop' for anybody with a property rental requirement in Edinburgh." Gordon Macpherson

"Ben Property have been a fantastic agency to work with and rent from. Moving property is always stressful enough but the whole team from the beginning have been extremely supportive and helpful throughout the whole time which made the whole process so much easier and smooth. I have been renting through Ben Property for over two years now and from all the property agencies I have dealt with across Edinburgh they are the ones I would highly recommend for both whether looking to rent for yourself and lease your property. They are a truly professional and very friendly property agency." Karolina Kordi