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User Guide

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Bourne is the area's most refreshing estate agent

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    At Bourne we have a proven track record of selling and letting property across Surrey & Hampshire. Our unique approach ensures that we deliver the BEST possible outcomes for our customers, every time.

    We are proud to say our team live in the immediate area, have a wealth of knowledge about the marketplace and community they operate in, with years of experience, within multiple market conditions in the industry, therefore we are best placed to get you under offer as soon as possible. For our clients, this gives them further peace of mind that we know our market, understand our clients and that we are as passionate about the area and its local community as they are.

    Contact us today and your local property expert will be in touch to arrange your     FREE no obligation valuation.

    You'll be moved by our results



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User Guide

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Why choose Bourne?

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    Trust us to deliver from the beginning
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    We understand that for many people their property is their biggest asset and you need to feel confident you are making the right choice when instructing an agent to sell your home.

    At Bourne you will find our honesty shines through from the very beginning. We see the moving process as a partnership with our clients and we want to assure you that you'll receive clear and honest advice from us from start to finish.

    We want to work with you and see the job through.

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    What's it really worth?
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    W ith so much speculation about the housing market hitting the press, on what seems to be a daily basis, the question on many people's minds is 'what's it really worth?'

    With every valuation we carry out, we'll provide you with tangible evidence of comparable properties on the market, along with those that have recently sold. You'll then have a good idea of what's really going on out there. We can then agree together where to 'set the price' of your home. We always strive to achieve the best price possible for our clients and feel we can do this by working together.

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    Preparation
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    Whilst most properties we see are ready to go onto the market, there may be an aspect of your home that you're not overly happy with.

    We can offer some helpful tips and advice to ensure your property gives the best possible first impression.

    This brochure also contains our 'Presentation is Everything' guide which has some useful tips on how to most favourably present your property so it looks its best.

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    We welcome your input
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    Once you have decided to instruct Bourne to sell your home, we will complete one of our "Viewing Crib Sheets'. We'd like to know some of the individual details that are unique to your home. This gives you a great opportunity to wax lyrical about your property, tell us why YOU bought it, maybe the work you have carried out and other pointers, - such as which way the garden faces, how much sun it gets and when, how close the nearest shops are and where the nearest good school is. All points we feel potential buyers want to know.

    We'll then ask you to check over the draft brochure and web details (including the digital colour photographs and floorplans) before they go to print, so that you're happy with how they look.

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    We don't wait for things to happen
    Many agents seem to survive just by advertising properties on the internet and doing little else. When you instruct Bourne to sell or let your home, you'll begin to see the difference as we have a very dynamic and pro-active approach to marketing. As market leaders within many of the towns where we operate, we have built up an unrivalled database of potential buyers, all of whom will be contacted regarding your property, by telephone and then email, encouraging them to consider viewing. We definitely don't sit back and wait for things to happen and our team of highly skilled people will be actively promoting your property.

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    How about a 'Launch Day'

    Many clients have opted to 'launch' their properties with a great deal of success. We start by agreeing a date that is convenient for viewings, usually a Saturday, as most buyers are available to view at this time and we set the date a few weeks in advance to allow us time to fully market the property and build up some momentum. We then start actively marketing the property, booking in individual viewings on the agreed date.

    The Launch is not to be confused with an 'open house' where anyone can just turn up, ALL of the viewings are vetted and are strictly by appointment only. The 'Launch' is an excellent idea should you still have a few last minute jobs to finish on your home or if you are just too busy for sporadic viewings. The launch will minimise inconvenience, as you should only need to prepare your property for one day of viewings.

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    Communication is key

    Communication is essential when marketing your property. That's why every week we'll provide you with a full and comprehensive market update, we'll collate all the feedback on your property, not only from those people that have viewed, but those that haven't, and their reasons why.

    We'll also assess the traffic we've had from websites, the click through rates and responses to advert publications. You need to know what applicants are saying about your property, and don't worry - we'll tell you!

    We'll talk through our '21 Day' marketing plan, during which time we can usually gauge an accurate response from potential buyers about your property. If we haven't successfully agreed a prospective sale. Communication is key

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    We won't stop once we've found you a buyer!

    When an offer is made on your property, a senior staff member will be on hand to ensure we can provide you with the right advice and agree the right strategy, particularly when there is a chain involved. As part of agreeing a sale we will also discuss timescales that suit all parties. We find that by spending more time initially 'setting up the sale' it really helps things run as smoothly as possible.

    We'll provide a copy of our useful 'Buyers and Sellers Guide' to all parties to ensure everyone knows what they should be doing and when, as this can really help to keep things on track and progressing. We don't rest until you've moved and we will be there to offer any support we can.

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    Have your say

    We are a totally transparent company and invite EVERY client to have their say. Whether you've bought, sold, let out or let through Bourne, we welcome your feedback. We'll send you a questionnaire with a link to our website or you can post a comment on one of our social media sites, all of which are directly linked to the Directors of Bourne.

    Feedback from our clients is essential for us to constantly better ourselves. We love people recommending us and want to make sure we do the job right. We want our clients to recommend us and we're confident you'll be only too happy to do so.

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User Guide

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Why choose Bourne...

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    The directors, managers and staff at Bourne have a wealth of experience within the property industry, dating back to the 1980s. Having worked through both challenging and buoyant market places, we have an excellent understanding of the property industry and more importantly, what it takes to succeed in today's ever-changing market.

    Each of our branches are run by one of the Company Directors, all of whom are owners of Bourne and care passionately about their business. Their staff have been carefully hand-picked and are some of the most successful estate agents in the business; all of whom share a desire and passion to do the best job of selling or letting your property.

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    Our 'Six of the Best'
    These are just a few of the reasons why using Bourne makes a refreshing change and why our ever-growing company has fast become THE recommended estate agent.

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    1) Our unique approach
    At Bourne we're great at selling and letting property. We have a unique process which ensures good results. To give you a flavour of our fresh ideas, why not try our '21 day marketing plan' and once you've sold, follow our 'Buyers and Sellers Guide', both of which will help maximise results.

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    2) Our code of conduct
    As an independent company we set ourselves extremely high standards, but it's also good for our clients to know that we operate to the 'code of conduct' of all the main trade bodies within our industry, including the Ombudsman for Estate Agent (OEA) and the Association of Residential Letting Agents (ARLA).

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    3) Our Local Knowledge
    Bourne is run by local people. The vast majority of our team live in the immediate area and have children in local schools. This means we know our market, understand our clients and we're as passionate about the area and its community as you are.

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    4) Our network and connections

    Our ever-growing network of branches across Surrey and Hampshire, together with an enviable number of contacts and associated estate agents which we have established across greater London and the south of England, all go to ensure our clients receive maximum exposure when marketing their property. This also means we can help those intending to move out of our immediate catchment area.

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    5) Have your say
    Whether you've bought, sold, let out or let through Bourne we welcome your feedback. We are a totally transparent estate agent and invite EVERY client to have their say. We'll send you a questionnaire with a link to our website or you can post a comment on one of our social media sites, all of which are directly linked to the Directors of Bourne.

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    6) Our aim is simple

    At Bourne we strive to ensure that,

    'Our clients should always know what to expect next,'

    'Our clients should never have to ask twice,'

    'Our clients know that for us nothing is too much trouble.'

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Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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    EPC
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    Once you instruct Bourne to market your home, we can appoint one of our trusted Domestic Energy Assessors, who can ensure your EPC is processed with the utmost speed and efficiency.

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    Conveyancing
    At Bourne we have built up a strong working relationship with a panel of solicitors we are happy to recommend. We have handpicked local owner-run companies who share our passion for getting the job done. When you instruct Bourne to sell your home we would also recommend instructing a solicitor, as steps taken early in the whole process can prepare the way for a quicker exchange, and the sooner you get there, the less chance that something can go wrong! We will provide you with a choice of solicitors who will happily provide you with a detailed quote on conveyancing and moving costs.

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    Land and new homes
    If you feel your property has some development potential, be it a large garden or a plot of land, we'd be delighted to visit you and advise you on the best way to maximise that potential. We are experienced in dealing with land and assessing sites.

    We have many years of experience in dealing with house builders and marketing new homes sites. So if you are looking to market a site, Bourne are definitely the agent to talk to for a flexible and tailored approach to marketing. We'd be only too happy to hear from you.

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    Finance
    Bourne has access to a wide range of mortgage and mortgage-related products via our associated Financial Advisors. They will search the entire market place to find the right deal to suit you, offering free, simple, up-to-date, straight talking advice
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User Guide

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Welcome from the team at Bourne Alton

  • Introduction

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    Our original Alton office was opened during 2011 following the acquisition of Goodeve & Partners. After a record year in 2014 we relocated to our current High Street premises; a move that brought together several departments. The ever growing sales and lettings teams are on the ground floor with our property management and accounts teams located on the first and second floors of the building.

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    Andrew Miller - Director
    Two decades ago, Andrew embarked on his career with a well-known national agency, contributing to the success of two thriving offices in Berkshire and Hampshire. Having previously worked with Stuart, it was an effortless choice for him to join Bourne shortly after its launch of the first office in Farnham in 2009. In his current role, Andrew oversees the Alton, Bordon & Petersfield offices, where he has witnessed the Hampshire offices of Bourne flourish under his leadership.

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    Gemma Miller - Sales Manager
    Having been at the Alton office now since early 2012, Gemma has a thorough understanding of the local area and can be used for her wealth of information when it comes to the marketing of your property and how to maximise every opportunity to achieve the very best price.

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    Roanna Ferne - Senior Sales Consultant
    Roanna joined us in early 2017 giving the Alton team the perfect balance of energy, with a customer service focus. She has a wide range of experience, mainly within a retail background and is always on call to place people with their ideal property.

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    Ayisha Hosemann - Lettings Manager
    Ayisha joined Bourne in 2020, with 10 years experience in customer service & hospitality. Her drive and ambition, along with her people skills make her a excellent addition to the Alton lettings team. Ayisha is excited to begin this new chapter in her life, matching clients to their new homes.

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    Molly Calder - Lettings Consultant
    Molly joined Bourne in 2021 after 5 years' experience in an exemplary customer service environment. She is very familiar with the local area, living in Alton for majority of her life and has a real passion for the property market.

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    Zoe Wilson - Sales Administration
    Began her career with Bourne in 2015 in line with the office relocation to a more prominent position within the town. The heart of the office, Zoe is on hand to fulfill all administration tasks and provide support to the sales team.

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    Bella Blaber - Viewing Consultant
    Bella joined the team in 2016 and brings with her wealth of experience, having both bought and sold properties on numerous occasions. Bella is also a landlord herself, looking after her portfolio of properties. Bella's key role is a sales consultant, dealing with clients in and out of the office, showing them around properties.

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    Chris Sewell - Social Media/Marketing Executive
    Chris joined Bourne back in 2017 and has progressed into his current role within the business. He has a real passion for content creation and all things social media. His enthusiastic approach to his work makes him popular with both clients and colleagues. We are delighted he is part of our team, where he will have scope to develop his career further.
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    User Guide

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    WHY SHOULD YOU INSTRUCT BOURNE TO SELL YOUR HOME?

    • Introduction

      We are proud of our business and how we go above and beyond for our clients, but don't take our word for it, see what our clients have to say ...

    Testimonials from Sellers

    • Seller Testimonial

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      Keeping us incredibly well informed and updated.
      Andrew Miller has provided impeccable service. We were deliberating using Bourne to sell our house and throughout the whole process he was keeping us incredibly well informed and updated with how the local market was changing as how our house sale would fare. His honesty and integrity has to be Bourne's biggest accolade and we are incredibly grateful for his guidance. To any other residents of Alton if you are looking for an estate agent I would recommend Bourne without a second guess. 
      O Nicholas, Google Review

    • Seller Testimonial

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      Bourne exceeded our expectations.
      Bourne exceeded our expectations. From initial valuation to marketing and completion the team went above and beyond. Gemma, who managed our sale was on top of everything, keeping the momentum of the sale and helping to overcome issues elsewhere in the chain. I can't recommend Gemma and the team at Bourne highly enough. 
      A Jones, Google Review

    Testimonials from Buyers

    • Buyer Testimonial

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      Went over and above what I'd expect.
      We were purchasing a property being sold by Bourne's, so they weren't actually working for us. However once the purchase had been agreed, they went over and above what I'd expect from an Estate Agents, facilitating various requests and helping to move things forward swiftly. From agreement to completion we managed in five weeks, thanks to Andrew and Gemma. If I was selling a property I would be using them. 
      R Greenhouse, Google Review

    • Buyer Testimonial

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      Exceptional when it comes to communication.
      A fantastic and professional team, always happy to help, and above all else, they are exceptional when it comes to communication (which is particularly helpful during the process of moving house). Would highly recommend. 
      E Blanks, Google Review
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    Disclaimer

    The content on this Microsite has been uploaded by Bourne Estate Agents, Alton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Bourne Estate Agents, Alton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Bourne Estate Agents, Alton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Bourne Estate Agents, Alton on +441420541454.