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User Guide

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    CJ Hole Henleaze are proud to have been serving the local communities for over 40 years. With the addition of the Westbury-on-Trym branch opening in 2014 as a joint venture, together we are proud to serve the Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton areas.

    Located in the heart of Henleaze, we specialise in both residential sales and lettings with a wide range of properties to suit every individual need, we also offer a dedicated property management service as well as new home and land sales. Our team are passionate about property and are committed to delivering a high standard of customer service.

    The key to any successful business is its people and our office is no different. The office is led by born-and-bred Bristolian Chris Hill who is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area.

    Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).

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User Guide

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Valuation and Property Details

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    Valuation
    The first step is to meet with one of our experienced Valuers who will be able to make recommendations to maximise the sales potential of your property and advise on a realistic value. This service is provided free of charge and without obligation.

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    Property Details
    Upon receipt of your instructions and signed terms of business agreement, we will:

    • Take high quality internal and external photographs by our trained team.
    • Measure the property and produce accurate floorplans
    • Carry out an EPC (if required)
    • Our administrators will then produce a high quality brochure with full room descriptions, measurements, photographs, floorplans and EPC graph.
    • We then will send these property details and all the photos we wish to display online to you for approval and make any suggested amendments.
    • Arrange for all members of our sales team to visit the property to meet our vendors and to familiarise themselves with all detail prior to discussing with potential purchasers.
    • List your property on our award-winning website, cjhole.co.uk, Rightmove, Zoopla and On the Market.
    • Add your property to our window displays
    • Feature your property in the Bristol Property Live local weekly newspaper.
    • Erect 'For Sale' board (with your approval)
    • Contact via phone and email our extensive database gathered from website enquiries and our branch network as well as face to face to find potential buyers
    • Measure the results of online marketing activity and advise of small changes that may help secure the sale of your property
    • All viewings will be accompanied by an experienced member of the sales team that has visited the property
    • Viewing appointments will be confirmed at least 24 hours before and viewing feedback will be delivered the next working day
    • All offers will be negotiated by a senior member of the sales team to negotiate the best possible price
    • All offers will be thoroughly qualified including acquiring proof of deposit and finances from any potential buyer before a sale is agreed
    • We have experienced dedicated sales progressors who will oversee the sale along with the Directors to keep you updated every step of the way to ensure that the sale goes through as smoothly as possible

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    The Henleaze Office

    We are proud to have opened our doors over 40 years ago to the residents of Henleaze and the surrounding areas. During our time on this prominent high street we have seen it transform and we feel it is fair to say that it has never been as busy or popular as it is today.

    Here at CJ Hole Henleaze we feel that our role as an established estate agent on the high street is more than just selling houses, we see ourselves as an important part of the local community. We willingly involve ourselves with a number of local schools providing sponsorship and advertising for fairs and events.

    We are also part of the Henleaze Business Association which was set up with the main objective to ensure that the businesses in Henleaze work together in order to ensure that Henleaze High Street maintains its reputation of being a desirable place for consumers to spend their time.

    The key to any successful business is its people and our office is no different. Tim Pepper and George Mawer are both directors within the office and head up a large sales team. Both Tim and George grew up in the local area and between them and the rest of the sales team have 75 years' experience within Estate Agency and are recognisable figures within the area.

    Our office has itself transformed over the years and we have taken advantage of all the modern technology available to us. All of our properties are displayed in our window display and on rotation on a Flat screen TV inside our office. All members of staff have modern laptops and telephone equipment which allow them to dial out at a click of a button and also display the details of incoming calls in order for the right member of staff to deal with the enquiry.

    Our office is open 9am - 6.30pm Monday - Friday and 9am - 5pm on a Saturday so please feel free to pop in and meet the team to discuss and questions or queries you have about selling and buying or the local area.

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Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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Buying a property

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    If you are looking for your next home, we can help you every step of the way. Register with us and you can expect:

    • Our experienced negotiators will give you regular calls to update with new properties and to ensure your search criteria is up to date.
    • Automated email alerts of new properties which match your needs.
    • Fully updated and detailed property details available on our web sites, app and mobile site whenever you need them, wherever you are.
    • Accompanied viewings.
    • Experienced quality staff to progress your sale through to a speedy conclusion.
    • Full range of services to help you in your move. Contact one of our branches today or register online to receive our latest list of properties.
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Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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Additional Services

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    Communication

    Frequent communication is a vital part of the service we provide at CJ Hole. Selling a property can be a stressful experience, but if clients are kept informed about the progress of their sale, with immediate feedback from viewings, honest opinions, and regular support and advice, the progress is much easier.


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    Advertising

    CJ Hole advertise in a range of local papers. This, combined with full particulars and internet advertising, ensures that your property will receive optimum coverage. In Bristol, CJ Hole has been instrumental in the set-up of an independent property newspaper, Bristol Property Live, in which we advertise weekly and our properties are regularly featured in editorials in the publication. The newspaper is distributed to agents, large supermarkets, local newsagents, coffee shops, hairdressers and surgeries, ensuring that our properties are fully exposed.

    We have invested heavily in the very latest software so that we can offer clients one of the most innovative and user-friendly website in the property industry. Our systems enable us to send your property details to all suitable buyers quickly and efficiently at the click of a button. Our website also includes comprehensive site navigation, extensive property information with the ability to show full colour interior and exterior photographs, and floorplans of the property.

    We also advertise our properties on more property portals that any other local agent.


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    Floor Plans

    These days, the internet is the first port of call for the majority of househunters. This means you need something to give your home real online impact - our floorplans enable this. Because it's computer generated, the possibilities are endless, buyers can gage the proportion and layout of your home in a way only otherwise possible by actually visiting it.


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    Energy Assessments

    All properties must have a valid Energy Performance Certificate in order to be marketed for sales and lettings. We can arrange for our in-house Domestic Energy Assessor to visit your property & carry out an Energy Assessment.


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    Network of Local Offices
    Our multiple office network gives us a real advantage, as we are able to access a large number of potential buyers at the click of a button. Whether it is through existing contacts or from advertising enquiries, we will aim to find the right buyer for your property.

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    Lettings and Management
    Whether you want us to simply find you a quality tenant or you wish us fully manage your property CJ Hole Lettings will help you every step of the way. With service packages designed to meet the needs of all landlords, we are the obvious choice wherever your property is located thanks to our national coverage as part of the Xperience group. CJ Hole Lettings offices are encouraged to become members of ARLA (Association of Residential Letting Agents) and when joined, are bound by their Code of Practice and rules on Client Money Protection which means you are safeguarded. As ARLA members, each qualifying branch needs to have staff qualified to ARLA's standards and this expert knowledge means you can be sure that they know how to handle the many situations that can occur and to do so within the laws of the land.We offer:
    • Well trained & motivated staff with excellent local knowledge.
    • Guidance on latest lettings legislation.
    • Free, no obligation property appraisal
    • Competitive fees
    • Flexible management options
    • Accompanied viewings
    • Memorable marketing via our specialist PR and Advertising Department.
    • Daily updated website with colour photos, aerial photos, driving directions & street location.
    • Properties appear on some of the countries largest websites including Rightmove.
    • Maximum property exposure through our national network of offices.
    • Client monies protected.
    • Access to landlord's taxation service
    • Energy Performance Certificates
    • Compliance with deposit protection law
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User Guide

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    Chris Hill MNAEA, MARLA - Managing Director
    A lifelong Bristolian, Chris has an unrivalled knowledge of the city and the local property market. Now running 6 offices, his staff have always been vital to the success of his business. He ensures good customer service by training his team to the best of his ability and providing them with independent training from some of the best experts in the business.

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    Tim Pepper MNAEA - Director
    In an established family suburb such as Henleaze, having a recognisable and much-liked face heading up an estate agency is key. Tim started estate agency in 1997 and has worked for CJ Hole Henleaze since 2003. Tim grew up in Westbury Park - just half a mile up the road - and he has two children attending local schools.

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    George Mawer MNAEA - Director
    Meeting George for the first time, he is instantly likeable, chatty and knowledgeable, and you can t help but feel confident in his ability to sell your house. Embarking on his career in 2006, his potential was soon clear and within a few challenging but rewarding years he had been promoted to a senior role. Vendors and buyers alike appreciate his capacity for listening and taking on board what they want and need.

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    Holly Anderson MNAEA - Senior Sales Negotiator 
    Having previously worked in rural South-West Dorset as a sales negotiator, Holly joined the Westbury-On-Trym team in January 2022. Holly's motivation is always to build great rapport with her clients and is determined to offer you the best service and to help wherever she can. In her spare time Holly can be found trying out new recipes in the kitchen or out to eat.

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    Lorraine Banbury - Senior Sales Progressor
    Lorraine joined the team in 2019 and brought with her a wealth of experience and a sense of control. She has over 30 years' experience in administration with the last 15 years being in the property sector as a Sales Progressor. She provides the calm amongst the storm, handling all manner of issues that might arise with a sale and purchase. In her spare time, Lorraine enjoys spending time with her family, keeping relatively fit and baking cakes (hence keeping fit).

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    Shona Gibbs - Senior Sales Administrator
    Shona joined the team in January 2019 as a Saturday Administrator, but shortly became a full time member of the team. Always happy to help, she assists the sales team with a variety of administrative tasks. Outside of work you will usually find her at the local cinema or on the sofa reading.

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    Polly Smedley - Senior Sales Negotiator
    Having previously worked for two years for a Brighton, Sussex based Estate Agency, Polly joined the Henleaze team in December 2019. Being extremely conscientious and with an easy friendly manner, Polly's motivation is always to build great rapport with her clients. This helps her gain a clear understanding of her clients objectives, which in turn enables the best possible result. After discovering a real passion for portrait painting in lockdown, Polly now grabs every spare moment to get her oil paints out.

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    Daniel Brandreth - Senior Sales Negotiator 
    Daniel joined the team in February 2021 coming from a background in teaching winter sports in Europe and New Zealand. He has been using his skills in rapport building and communication to bring a relaxed and pressure free environment to those in search of their next dream home. Daniel is team orientated and is really enjoying being part of the CJ Hole family. When not at work he likes to stay active whether it be walking, surfing or trips back out to the snow.

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    Samantha Heelis - Senior Sales Negotiator 
    Samantha joined the Westbury team in August 2020, having previous sales and lettings agency experience. Samantha prides herself on her ability to establish great relationships with her clients; always being extremely diligent with a friendly and welcoming approach. She is determined to offer you the best service and to help wherever she can. In her spare time, you can often find Samantha doing artwork or reading novels.
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    User Guide

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    Testimonials

    Testimonials from Sellers

    • Seller Testimonial

      First class service
      CJ Hole provided me with a first class service from the start to completion. George is an excellent assessor of the value of your property and was amazing at setting up viewings promptly and finding the right buyer.Lorraine then co ordinated the relevant parties through to completion with great diplomatic skills.The rest of the team were always available to answer questions and pass on messages.Selling a property is a stressful exercise and is very good to have a supportive agent that you have confidence in.-

       Hilary Cunliffe


    • Seller Testimonial

      Fully recommend
      We selected CJ Hole from 4 local estate agents and are particularly impressed with Tim Pepper and Kate Cullen who have provided us with up to date information on the progress of our house sale by chasing other parties involved in a courteous and professional manner. We are very pleased with CJ Hole in Henleaze and would fully recommend them to other house sellers.

      - Neil Evans

    • Seller Testimonial

      If I could give CJ Hole 10 stars I would
      If I could give CJ Hole 10 stars I would. From George and the sales team in Westbury-On-Trym who made selling our home so straightforward to Lorraine in Henleaze who managed to progress the chain when everything that could go wrong did go wrong. I dont think our chain would have completed at all without her!

      In an industry where standards of customer care dont seem to be very high CJ Hole are a shining example of how to look after your customers during an incredibly stressful time. I cannot recommend them enough and my family and I are so grateful for all the help and support CJ Hole have given us!

      - Ross Bennett

    Testimonials from Buyers

    • Buyer Testimonial

      Extremely helpful
      Purchased a flat using CJ Hole, they were extremely helpful and always willing to answer every question I had and helped make the process as smooth as possible, would highly recommend.

      - Brad Squires


    • Buyer Testimonial

      Incredibly Professional
      We recently purchased our new property with the help of CJ Hole. From the start they were incredibly professional and their communication was excellent, especially Tim who dealt with the sale from the beginning and then Kate who took on the management of the sale. If we decide to sell our property we will certainly be going back to CJ Hole to manage this as the process was incredibly easy. Thank you to Tim and the rest of the team for all that they did.

      - Patrick Phillips

    • Buyer Testimonial

      Very efficient service
      C J Hole exceeded expectations from the start of our process of buying and selling our home. Excellent communication throughout and very efficient service. They work as a real team to get work complete in a timely manner. Thank you C J Hole

      - Harri
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    Disclaimer

    The content on this Microsite has been uploaded by CJ Hole, Henleaze. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to CJ Hole, Henleaze. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by CJ Hole, Henleaze. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call CJ Hole, Henleaze on +441179629221.