We have been clients of the Carrington Partnership for over twelve years, which, in itself, is evidence of our satisfaction with the service provided.

In normal businesses, a supplier usually has just one target customer, but with the Letting Business, there are two sets of customers, the owners and the tenants, and, in the main, the needs of these two customers are mutually opposed.

I think the basis of their success lies in the name. They are indeed a crucial part of a partnership, between the landlord, the agent and the tenant.

Over all these years, they have allowed us to have peace of mind that our business interests have been looked after at the highest level.

They are a constant source of good advice and up to date information on the state of our properties and are proactive in bringing any issues to our attention at the earliest opportunity.

They have an innovative approach and use the latest technology and systems to constantly improve the high quality of their service.

In a nut shell, they have always done what they say they will do. They conduct their business with the highest levels of reliability and integrity.

Last but not least, the proprietors, Joanne and Mark are really nice people to do business with.

We have used The Carrington Partnership to rent out my nephew's property since 2007. It was especially important to us to use an agency that would really care about the right tenants as the house is his inheritance after losing his Mum.
Joanne, Mark and the team at the Partnership have placed three sets of tenants in recent years. They regularly check the property and update us when necessary. They helped us make sure we had the right insurance and plumbing and boiler cover to make sure our let went smoothly.
We have recommended them to friends and relatives as both landlords and tenants and all have been treated with the same level of old fashioned courtesy and received excellent advice. The whole team have a brilliant sense of humour too which makes our dealings with them fun too.

We have had happy tenants and we have been very happy landlords.

When I entered the Buy-to-Let market 11 years ago I was put in contact with Joanne at The Carrington Partnership. From my first meeting through to the present day I have found both Joanne and all of her staff to be superb to deal with. All emails, telephone queries etc are dealt with promptly, courteously and efficiently. I have always been particularly impressed by their scrupulous honesty and fairness in resolving any issues with tenants. Furthermore, Joanne can handle difficult negotiations with ease and a gentle authority.

My rental income is always paid on time and any deductions for repairs or insurance payments are clearly substantiated.

This is a first rate letting agency and I would wholeheartedly recommend them without reservation.

I live 200 miles away from the property, so it is very important to have somebody I can trust locally. The Carrington Partnership fits the bill perfectly. Generally they just get on with the business of managing the property. All works carried out are detailed on the monthly invoice, and payment into my bank account is as regular as clockwork. If there is a problem like maybe Easter, they inform you that payment might be delayed.
The Tenant is well catered for, I often get asked if the Tenant can make a small change to the property to make their stay more enjoyable, I always say "yes", but Carringtons never take it for granted that I will.

It is a great partnership, I sit back and relax, knowing the property is in safe hands, they do all the work." Simples".

Having had a bad reference from a previous Landlord ..Carringtons Partnership and Mark and Joanne personally, Looked into my history and background, And they were quite magnificent in their professional approach to my predicament ..

I have been a tenant in one of Carringtons properties for 2 and a half years..

If recommendation were on a straight forward 1 to 10 basis, This company receive a perfect 10 from myself.
I would recommend them to any potential tenant looking for property and who want a full professional service.

I found everyone at the Carrington Partnership very helpful whenever I needed to contact them. I found Joanne and Mark both knowledgable and a pleasure to deal with.

As and when any situations arised they were always easily available and dealt with matters swiftly and kept me informed along the way.

I am a previous tenant of 4 years and can't find a bad word to say about them.

The moment i rang Carringtons i sensed that they would help me as much as possible as it was my first time at finding a rental property. I had just split with my Partner and explaned i needed to find somewhere suitable for my children and myself. Somewhere 3 bedrooms, space, bathroom with shower was one of my main aspects needed. I viewed a property no more than a week later. I met the letting agent at the property and straight away was at ease. I was shown around the property in detail and was given a detailed description on every room and all utilities eg GCH, Garden, Parking etc. I was also given some space in which to go around on my own which was really lovely and not over powering.

As i was really interested in the property and wanted to try my best to secure this the letting agent gave me all the necessary paperwork and also asked me to go home and think about it overnight and if it was still my main thought then give her a call. I did so immediately the next day and was assured the property was held for me obviosly with the holding fee. I was absolutely thrilled i had found my new home and also the letting agent was so nice to me and explained everything in detail and made sure i knew everything. I was also telephoned a couple of times just to check everything was running smoothly and updated on the progress of my paperwork.

The Carrington Partnership office is absolutely stunning and is a great advertisement for the level of service you receive. Each time i was greeted with smiles and politeness. Nothing was too much trouble and when entering if there was more than one agent around they would have a chat to you about the property as if they knew each one individually inside out. To me that means they do their homework and actually study each property and look at who they suit and what would benefit one person and not another.

When i finally recieved all the paperwork back and was able to pay my deposit and first months rent it was done so with such senstivity and excellence. When i was handed the keys they made me feel that it was my house now and that made me feel comfortable knowing the next time i opened the door to the property i could actually feel it was my home.

The Carrington Partnership have a great service and an ellegance about it. the professionalism is second to none and the personal touch makes it all the more outstanding and i would not hesitate to recomment them to anyone i know looking to rent or even buy.

I dont even think i have enough words to put down how they made me feel and how i still now feel. I am ever so grateful that they helped me in such sentitive circumstances. I am more than happy where i am and i intend to stay as long as possible.

Thank you so much to all Agents at Carringtons and may you long provide the excellent service you do already.