Title

Committed to you!
  • paragraph

    Take a break ...
    image cannot be displayed


    Our expert lettings team will smooth over the whole process and always keep you in the loop

    We've seen a lot of property in our 19 years in Farnham, and it's that local expertise that will find you the right tenant at the best rent in the shortest time, so you can start enjoying the return on your investment.

    It's why past and current landlords rate us 5 out of 5*

    Success starts with accurate valuations. Your property will then be showcased through Rightmove, onthemarket.com, local newspapers, our local branch network and our bright To Let board. We also have a list of pre-registered potential tenants ready for us to call.

    Through the My Castle area of castles.co.uk you'll get up-to-the-minute information and feedback ... however big your castle is!

    Once we've matched landlord and tenant, we offer different value-for-money packages depending on how much or how little you wish to be involved in managing your property.

    Our strong local connections and tight-knit knowledgeable team take away all the stress of being a landlord. Because we carry out our services completely in-house (unlike other local agents), we keep a close eye on every property we manage. You'll relish that peace of mind.

    Customers love Castles

    Professional, friendly and honest, we build long-lasting relationships of trust with our customers.

    "Highly recommended. I have used Castles for purchasing an investment property as well as renting this out. I trust Steve and Kelly to look after my best interests. They are always available and have provided a lot of advice."

    Wayne Forster

    Extended opening hours

    Castles Farnham is situated in a busy town centre location on South Street and is open seven days a week, until 6.30pm on weekdays.

    Our lettings team covers a wide area: Our catchment area encompasses the area from Farnham west to Bordon and Alton, north to Fleet and South to Grayshott and Hindhead.

    Castles is a family firm, and director Penny Pate (wife of founder Duncan) heads our lettings business assisted by Kelly Evans MARLA Our hardworking and enthusiastic team are waiting to hear from you, so do give us a call today!

    Trusted independent estate agent

    · Endorsed by ARLA (the Association of Residential Letting Agents).

    · Members of the Tenancy Deposit Scheme. 

    · Accountable to The Property Ombudsman.

    *Helphound independent reviews: average score when customers were asked their overall opinion of Castles

  • paragraph

    Call us today
    on 01252 715444
  • paragraph

    Opening Hours
    image cannot be displayed
    Mon - Thu:
    9:00 am - 6:30 pm
    Fri:
    9:00 am - 6:00 pm
    Sat:
    9:00 am - 5:00 pm
    Sun:
    11:00 am - 1:00 pm
Contact us

Title

Why choose Castles?
  • paragraph

    Protecting your Investment

    Castles know that the successful letting of your property depends on attracting the right tenant at the best possible rent.

    Our comprehensive service is designed to give you peace of mind through all aspects of letting a property. From tenant referencing to rent collection and regular property visits on all our managed properties.

    We are members of ARLA, TDS and TPO.This means we are accountable to you for our services and our systems are regulated.

    We work to ensure that vacant periods between tenancies are kept to a minimum.

    Castles can also offer legal expenses and rent protection subject to conditions and satisfactory referencing of all tenants through our referencing company Rent4Sure.


  • paragraph

    Marketing

    Our experience means we provide accurate valuations and are dedicated to presenting every single property at it's very best.

    This includes photographs, floor plans and advertising extensively on all major property websites and in the local newspapers.

  • paragraph

    Communication

    Our offices are ideally placed with longer than usual opening hours.

    Our friendly, local staff are available to discuss any aspect of letting your property throughout the tenancy. 

  • paragraph

    A lettings service to suit you

    Choose from our three levels of service to suit your requirements. 


    Fully Managed - Castles take care of every aspect of letting your property and includes; finding suitable tenants, comprehensive referencing, compiling tenancy agreements, rent collection, regular property inspections, dealing with any maintenance issues that may arise, 24 hour contact for the tenants, administration of the deposit, tenancy renewals and end of tenancy procedures.

     
    Rent Collection -   Finding suitable tenants, comprehensive referencing, compiling tenancy agreements, rent collection and end of tenancy procedures. 


    Tenant Find -  Finding a tenant, comprehensive referencing and compiling tenancy agreements, tenancy renewals and end of tenancy procedures.

Contact us

Title

Why rent with Castles?
  • paragraph

    We offer a vast range of properties to let, whether you are a family in need of a pet- friendly home or access to local schools, a professional wanting a property with good commuter links, or a student living away from home for the first time.


    To make your search easier we prepare accurate particulars, with plenty of photos, which you can view online or have details emailed to you.


    Our offices are open 7 days a week until 6.30 pm Monday to Thursday, until 6.00pm on Fridays and 9.00am - 5.00pm on Saturdays.


    The tenancy application process is quick & simple and all done online through our referencing company Rent4Sure Ltd.


    We protect tenants deposit money through the Tenancy Deposit Scheme (TDS) and we are members of ARLA & TPO, so our services are regulated and adhere to an industry code of conduct.
    Tenants in all our fully managed properties have access to a 24 hour emergency number, should you ever need it.

Contact us

Title

Castles Letting Team
  • Introduction

    With ample knowledge and experience in the lettings business, our team are committed to provide excellence in customer service, throughout our tenancies.
  • Team Member

    image cannot be displayed
    Penny Pate MARLA, Lettings Director

    Penny joined the Castles team in Farnham in 2004. She previously had a career in the tourism industry working for a major long haul travel company for nearly 20 years. Although the job of letting houses is quite different from selling holidays to exotic places the focus on providing good quality customer service is equally important.

    Penny started her career in property with the Castles sales team in Farnham before moving to the Aldershot office, to get to know the different areas and build on her knowledge of the industry. Penny commented "I enjoyed my time in sales but working within the lettings department has provided an opportunity to grow the business myself applying all I have learned in 25 years of customer service". She added "Farnham is a 'home from home' having lived here for many years" but Penny has since moved to Medstead where she grew up and where several generations of her family live too.

    Following a short break to raise her two sons, Penny took the opportunity to get back to work in the family business with husband, Duncan, who founded Castles in 1992. Penny is now a director of Castles and is involved in the lettings department. Penny deals with all aspects of letting houses including tenancy administration, property maintenance and all that is required to keep landlords and tenants happy! Penny is a fully licensed member of ARLA (Association of Residential Letting Agents) having obtained the Technical Award in Residential Lettings in 2011.

    Penny enjoys her spare time gardening, Pilates and walking to keep fit, and time with her family mostly taken up watching her sons play (lots of) football, hockey and cricket.

  • Team Member

    image cannot be displayed
    Kelly Evans, Client Manager

    Kelly joined Castles in 2010 as a weekend assistant and has since risen through the ranks to become one of the senior lettings negotiators working at both our offices in Farnham and Aldershot. Kelly has worked in the industry for over a decade, starting her career as an administrator in 2005 working for an independent estate agent covering Haslemere, Liphook, Hindhead and Farnham, and went on to become a member of their lettings property management team.

    She then took a break from estate agency and worked for a property maintenance company for a short while, gaining useful experience from a contractor's perspective on all aspects of property maintenance. However realising she was missing out on working in an agency dealing with clients, she returned to the business side of lettings shortly after, putting her experience and knowledge to good use at Castles. Kelly commented that she loves being in a fast paced customer service, sales and lettings environment as every day is different. Kelly says she particularly enjoys working as part of a friendly team, meeting new people and providing clients with great customer service!

    Kelly passed the ARLA Technical Award in April 2015 after successfully combining studying and working full time, an achievement she is very proud of and becoming a full member of ARLA. Kelly knows the area well having grown up in Frensham with her family. She recently bought her first house in Whitehill so is now enjoying maintaining her own property although she says she's not that keen on DIY! In her spare time she enjoys going to the gym, spending time with her partner and friends and occasionally finds time to go horse riding.

Contact us

    Title

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    7
    South Street
    Farnham
    GU9 7QU

    Telephone us

    Buying: 01252 915036  Local call rate
    Letting: 01252 915037  Local call rate

    Email us

    Contact us

    Title

    Client Testimonials
    • Introduction

      image cannot be displayed

      Hare is a recent selection of independently verified reviews from Castles Landlords and tenants.

      All landlords and tenants can post reviews in the blue box on Castles homepage www.castles.co.uk

    Testimonials from Landlords

    • Landlord Testimonial

      Thoroughly recommend

      By Luke

      Thoroughly recommend Castles made the task of finding tenants for my flat painless and stress free. I found their staff to be very professional and the service they provided was faultless.

    • Landlord Testimonial

      Refreshing change

      By Phil

      Over the years we have tried just about all the other Farnham letting agents and been pretty much universally disappointed. A friend who had been letting his property recommended Castles and with several flats to let we thought that we would give them a go. We are still in the early stages of our relationship but the omens are good. Staff are efficient, effective and very welcoming. Stuff gets sorted very quickly and the relationships with the tenants seem to be good too.

    • Landlord Testimonial

      Quality Professional Service

      By Paul F

      Quality Professional Service Landlords requires a professional service from their letting agent which includes quality clear advice, timely service and an appropriate person who can be contacted when needed. Castle's have provided this. I have found their service to be first-class.

    • Landlord Testimonial

      Excellent Customer Service

      By Keith

      Excellent Customer Service We received very good information and support on the process for renting

    • Landlord Testimonial

      Warm welcome

      By C Robinson

      Castles Staff have been so helpful in letting our property. They have taken all the stress from us and been so efficient and considerate, also professional. There is always a warm welcome at the office and a positive way forward. Thank you to Kelly and all Staff at Castles, Farnham.

    • Landlord Testimonial

      Excellent service

      By K Fowler

      Excellent service

      We have only good things to say about our experience with Castles and Kelly in particular with whom we have liaised in the main. They are professional, thorough, understanding and do what they say they will. We would highly recommend them to landlords

    • Landlord Testimonial

      Thoroughly Recommend

      By Alistair

      I live abroad and place a lot of trust in the advice and help of Castles staff. So far my trust has been rewarded beyond my expectations. I would have no hesitation in recommending them to other landlords.

    • Landlord Testimonial

      Couldn't  have asked for more

      By Henry

      I was pretty reluctant to have to use a letting agent again to rent out my property following problems in the past- However Castles have been really good so far- long may it continue!

    • Landlord Testimonial

      Faultless Service

      By L & C Robinson

      Courteous, efficient and attentive service from point of initial contact through to finding a tenant, inspecting the property, collecting the rent, keeping in regular contact with me and trouble shooting. I can't recommend Castles highly enough! Steve gave us extensive (free!) initial advice re. the question of whether to sell or to let, and Kelly has provided an ongoing excellent service ever since.

    • Landlord Testimonial

      Thoroughly recommended

      By A Pringle

      I have been using Castles to manage my property now for approx. 2 1/2 years and thoroughly satisfied with the level of management and support, especially Kelly Evans from the Farnham branch 

    • Landlord Testimonial

      On the ball!

      By Andre

      Efficient Helpful and to the point.

    • Landlord Testimonial

      Very professional

      By Sime

      In our view castles completed a great job all round from organizing the cleaning up and finding new tenants especially as I live in Australia.

    • Landlord Testimonial

      Highly recommend

      By Wayne F

      I have used Castles for purchasing an investment property as well as renting this out. I trust Steve and Kelly to look after my best interests. They are always available and have provided a lot of advice in the last year or so.

    • Landlord Testimonial

      Very helpful

      By B Ricketts 

      Very good support and advice provided when arranging the letting of my flat.

    • Landlord Testimonial

      Good service

      By G & J White

      This team work very hard and we are very pleased with the service level. Kelly and Penny do a great job!

    • Landlord Testimonial

      Brilliant Service

      By  Lindsay

      Very professional and respectful service. I hope it will be a long-lasting one!

    Testimonials from Tenants

    • Tenant Testimonial

      I found a House Quick, Quick!

      By Edwin

      The Castles staff did their absolute best to make sure I got the property we needed as a family and they did it in quick time too!

      They were very patient as I tried to sort out things on my side which I appreciated a lot.

      We are thrilled in our new home and are glad we contacted Castles at the beginning of this journey!

    • Tenant Testimonial

      Very Helpful

      By Jane

      Kelly has been great she has communicated with me all the way through the procedure.She has been very helpful and supportive she understood my situation and found a way to work round it to get the right outcome brilliant not only am I happy with the service she gave us but I'm happy that were moving into our new home so quickly. Thanks kelly for all your help!


    • Tenant Testimonial

      Nice Staff

      By sam

      I really liked Castles, they were very friendly and understanding. We got terribly lost at our first appointment and our estate agent was very nice about it. I rung multiple times and every person I spoke to made every effort to help me. We have a lovely flat. The only thing I could fault them on was that they were pushy at times after we expressed interest. We were doing things as fast as we possibly could! Also I did feel that I had to ring a lot to ask questions. Maybe some more comprehensive information needed.

    • Tenant Testimonial

      Friendly and professional service

      By M South

      So far I have been really pleased with Castles rental service. The price is competitive with the competition and the staff are very efficient as well as friendly. I would have no hesitation in recommending Castles.

    • Tenant Testimonial

      Excellent Customer Service

      By Murray

      I dealt with Castles for about a 12 month period, in the time I was renting a property on their books. In my dealing with both Kelly and Penny, I found them to be highly professional in all my interactions with them. They were always friendly and dealt with any tennancy issues I had quickly and efficiently. I would recommend their services to anyone.

    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Castles, Farnham. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Castles, Farnham. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Castles, Farnham. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    Properties for sale

    Properties for sale View all properties for sale from Castles, Farnham

    Our lettings service

    Castles, Farnhambranch details

    Get packing …
    With expert local knowledge and a great team we’ll have you on the move before you know it


    We’ve seen a lot of property in our 19 years in Farnham, and we know how to sell homes. It’s no idle boast:

    Over 90% of homes put on the market by Castles complete successfully, compared to a UK average of 70.3%

    Our team know the area like the back of their hands and have the local expertise to achieve the best possible price within your timescale.

    We try to do this with the minimum of fuss to make your sale as smooth as possible, with our professional and friendly staff with you every step of the way.

    In fact it's this straight-talking, honest advice and exceptional personal service that sets us apart.

    Customers love Castles

    “I have been massively impressed with Castles’ service. They have been exactly what I wanted in an estate agency: consultative, knowledgeable about the local market and wider UK housing trends, honest and hard working... I couldn’t recommend them highly enough.”
    Ricky Yates

    Our tried-and-tested sales process is the foundation of our success, and we have the expertise to avoid most pitfalls before they arise.

    It’s why 98% of customers rate our advice as Excellent*

    Your eye-catching property particulars with engaging descriptions and professional photography will really make your home stand out.

    Your property will be showcased through Rightmove, Onthemarket.com, local newspapers, our local branch network and our bright For Sale board. We also have a list of pre-registered genuine buyers ready for us to call.

    Through the My Castle area of castles.co.uk you’ll get up-to-the-minute viewer feedback and information on all activity relating to your sale … however big your castle is!

    Extended opening hours

    Castles Farnham is situated in a busy town centre location on South Street and is open seven days a week, until 6.30pm on weekdays.

    Our catchment area encompasses the area from Farnham west to Bordon and Alton, north to Fleet and South to Grayshott and Hindhead.

    Our hardworking and enthusiastic team comprises: Steve Tebbutt MNAEA Director, Natasha Smith and Helen Dailey. We’re waiting to hear from you, so do give us a call today!


    *Helphound independent reviews

    Local Map

    Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

    Contact details

    7 South Street Farnham GU9 7QU

    Buying: 01252 915036  Local call rate
    Letting: 01252 915037  Local call rate
    Fax: 01252 717555

    See it? Scan it!

    QR code
    QR code

    We use cookies to optimise your experience on our website. If you continue we'll assume that you are happy to receive our cookies. However, if you would like to, you can change your cookie settings at any time.

    Continue