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    Being a specialist in the lettings industry for 35 years, Chelton Brown's name is synonymous with trust, dedication, experience and knowledge. We are one of Northamptonshire's leading letting agents, renting and managing property lettings throughout Northamptonshire.
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    Sali Brown, M.D. of Chelton Brown
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    I set up Chelton Brown in 1990 in the front room of my home with just one secretary. Within two months we had been so successful that we took premises in York Road and the business continued to grow. In 2000 we merged with Property Management Service (PMS) established in 1975 by Doug Young, which instantly doubled the size of the company. We re-located to George Row and with the town centre location; extra investment in staff and advertising, PMS Chelton Brown soon became Northampton's leading letting agency.


    My two partners decided to retire from the partnership in 2005, I reverted the name back to Chelton Brown and we became a Limited Company.

    After a major acquisition in 2007 we opened our doors in Daventry and now lead the way in Daventry as well as Northampton.

    In 2009 we acquired one of our largest rivals in Northampton Scott Pinkham lettings with a portfolio of over 300 properties.

    We now have over 30 staff and a dedicated training schedule ensuring all staff have the knowledge necessary to offer the most professional letting and property management service in the area.

    Our Vision is to:

    Offer a unique small business service with the benefits of a growing network throughout the county to generate wealth by exceeding expectations

    Our Mission is to:

    Uphold our exceptional service throughout the region by working in partnership with our clients through the commitment and expertise of our team.

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Motivated by the investment not the sale
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    Where in Northampton is best to invest? 
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    Chelton Brown has experience in renting many properties across Northamptonshire. We have collated information regarding the popular areas for those who are looking to invest in the area.

    We frequently have one, two and three bedroom houses and apartments¿ available as well as four, five bedroom properties and the occasional six bedroom property.

    One, two and three bed properties tend to be let quicker (when in a good condition) than the bigger properties which only appeal to a niche market.

    The most popular areas in Northampton are: Town centre (Derngate, Southbridge), Duston, St.Crispins, Upton, East Hunsbury, West Hunsbury, Wootton Fields, Grange Park and Abington.

    Popular Northampton villages include: Harpole, Little Brington, Great Brington, Upper Harlestone, Lower Harlestone, Hardingstone, Earls Barton, Little Billing and Great Billing.

    When you are looking to buy a property for investment purposes; whether it is a new investment or an addition to your portfolio we can provide you with Investment advice.

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    You have a property and unsure of the next steps
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    Initially you need a market property rental assessment. This is free of charge with no obligation to proceed past this stage.

    A look around internally of the property will allow a clearer idea of achievable market rental income.

    Factors that affect the appraisal:

    • The type of property e.g. semi-detached, detached, cottage, apartment.
    • The location of the property.
    • The number of bedrooms.
    • If it comes with a garage and whether it is a single or a double garage.
    • If it has a garden and the size.
    • The parking facilities; street parking/ driveway/ private parking. 
    • The internal condition of the property; decor and furnishings.
    • If it is being offered on a furnished or unfurnished basis.
    • The condition of the property rental market will also affect the price.

    Our Valuation Negotiator will explain the market rental appraisal, safety certificate requirements, our property management service and our fees.

    Additionally we offer an unique property portfolio service.

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    Why should you choose Chelton Brown?

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    We are one of the biggest letting agents in Northamptonshire and have been established in the property industry for 35 years. We have a property management portfolio of over 1200 properties. Our Northampton office covers the town centre, the surrounding villages towards Wellingborough, Milton Keynes and towards our Daventry office. Our Daventry office covers surrounding villages towards Northampton, Rugby, Towcester and Banbury.

    We specialise in Lettings - we are motivated by the investment not the sale.

    We continuously lead the way in the lettings industry with our marketing strategy by becoming the first in Northamptonshire to use To Let Boards, Window cards, property lists, advertise in magazines and more recently advertise on Twitter, Facebook and have our own free downloadable iPhone app. This means we are always looking for new and innovative ways to showcase your properties to a wider audience.

    We strongly believe in offering a premier management service to our landlords.

    Please read our testimonial page which comprises of reviews from our landlords and tenants.

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    Chelton Brown is ARLA Regulated ¿ what is ARLA?
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    ARLA - The Association of Residential Letting Agents

    ARLA are the professional self-regulating body to be solely concerned with lettings and letting agents.

    Every year, unlicensed agents cause Britain's homebuyers, sellers and renters unnecessary stress and hassle - and sometimes loss of money - by giving incorrect or misleading advice or offering poor standards of customer service.

    Membership of the Association is through formal qualification ensuring that ARLA member agents have the knowledge and experience to guide you through your property transaction as smoothly and painlessly as possible. Operating under strict rules of conduct, members must meet certain standards relating to professional and ethical practice. Under the rules, agents are required to protect and promote their client's interests, while at all times acting in a fair and proper manner. If you are unfortunate enough to suffer at the hands of malpractice by an ARLA letting agent, the Association can take disciplinary action on your behalf.

    You are better protected and will get higher standards from ARLA members!

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    What service does Chelton Brown offer?
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    Once you have instructed us on your property we endeavour to take good care of it. We want to find you a quality tenant for your quality property.

    Chelton Brown Marketing

    Marketing your property is key. We make sure your property is accessible to prospective tenants by:

    • Including a detailed entry on our property list
    • Displaying a Window card of the property in the front windows of our town centre based offices
    • Erecting an To Let board
    • A detailed property entry on our website and phone apps
    • A detailed property entry on all major property portals
    • Matching active prospective applicants from our up-to-date database.

    Separately we do advertise to promote our name by driving Chelton Brown branded cars, within R magazine, NorthantsLife, Business Times and through Heart radio, Business Networking and Social media - Twitter, facebook, LinkedIn.

    Lettings

    Both of our Northampton and Daventry offices are open six days a week with a late viewing option; Monday to Thursday till 7.30pm. Northampton and Daventry offices are staffed with experienced property professionals all highly motivated and eager to let your property as fast as possible to the most suitable tenant.

    • All tenants are qualified with our strict criteria before viewings at the property take place so as to not waste your time, theirs and ours.
    • Once a tenant is secured, our Lettings team will call you and give you some background information regarding your new tenant.
    • They will ensure the tenant provides all necessary paperwork to start the referencing procedure.

    Administration

    Full credit referencing

    Upon completion of the tenancy application a full credit reference takes place which checks:

    • Credit history
    • Associated addresses
    • Employment reference
    • Previous landlord's reference if applicable.

    Only once satisfactory references have been received, will the tenancy be allowed to commence.

    Tenancy agreements

    The tenancy agreements we use are based on the approved ARLA agreement, which has been fully legally checked and is proven to be reliable in a court of law. The tenancy is usually for six a month renewable periods, to suit the needs of the landlord and tenant.

    Tenancy Renewals

    On the third month of the tenancy you will be contacted regarding the tenancy renewal. At this point you have three choices:

    1. Offer the existing tenants a further term.
    2. Issue the tenants notice to terminate the tenancy at the end of the term.
    3. Offer a tenancy renewal, with a break clause to incorporate some flexibility.

    If we do not get a response from the landlord, to ensure continuity we would offer a renewal of tenancy.

    Accounts

    Our professional accounts team monitor the rents received by your tenant and ensure payments are received within five working days. They also credit control if the need arises due to non-payment.

    We have managed to half the rent arrears since April 2011 and the percentage overall is between 6 and 8%. Obviously we would like to keep this target all the way through 2012. The national average is over 12% so we are proud of our achievements.

    Due to the recovering economy we would always recommend Landlords take out rent protection insurance. In the case of non-payment the Landlord will receive the rent plus payment for court costs to remove the tenant.

    Property Management

    Now that your property is successfully let to the right applicant you will be assigned a personal fully ARLA trained and qualified Property Manager. Your Property Manager will manage your property, the tenants and repair issues.

    This includes:

    Inventory of the property condition - a document with thorough notes and photographs that are taken as proof of the property condition. This document forms part of the tenancy agreement and its contents may be used as evidence in court if required.

    Gas and electrical safety certificates - making sure the property meets all the legal requirements. 

    Signing of the tenancy agreement and move in - we conduct a move in appointment to go over the legalities of signing the tenancy agreement before handing over the keys. The tenants must sign for the keys and verify the inventory of the property.

    Property visits - regular visits to check that the tenants are complying with the terms of the tenancy agreement. Each time a report is made, both tenant and landlord receive a copy. The landlord is advised of any repair issues that are raised and any considered breaches of the tenancy agreement.

    Repairs and maintenance - you will be advised of any repairs requested and any actions required. If instructed to do so we will arrange and organise repairs using either contractors from our list or the landlords preferred contractor. Invoices for repairs are deducted from rent.

    Final inspection - once the tenant has vacated a final inspection will be carried out. The original inventory is checked. The tenant is charged for any repairs and cleaning that is needed, which is considered beyond fair wear and tear. The landlord is notified of this and advised on the on-going condition of the property and what is required for a quick re-let.

    Call Chelton Brown today for a professional letting and property management service.

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Common tenant queries
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    How to select your property
    Chelton Brown is dedicated to finding you your ideal property. Our experienced negotiators will be pleased to arrange appointments at a time to suit you. You may also search our properties online. We also have late viewings until 7.30pm Monday - Thursday.
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    What rent can you afford?

    There is an affordability criteria you need to adhere to before viewing a property.Below is an affordability guideline:

    Rent PCM     Required Salary per annum

    £350              £12,000 - £13,500

    £450              £13,500 - £15,000

    £500              £15,000 - £16,500

    £550              £16,500 - £18,000

    £600              £18,000 - £21,000

    £700              £21,000 - £24,000

    £800              £24,000 - £27,000

    £900              £27,000 - £30,000

     

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    Chelton Brown tenant criteria
    To view/secure any of our properties you must match the criteria below:
    • Be in full time permanent employment
    • Meet 'Affordability Criteria'
    • Applicants over 21 years old
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    How to secure a property for rent
    Now that you have found your perfect home you must pay an administration fee and fill in a Tenant Application Form. Please note you must also bring with you the following documentation:
    • Two utility bills from your current address
    • Photo ID
    • Two months of recent pay slips or a balance sheet from your Accountant
    • Proof you have the legal right to reside within the UK

    ADMINISTRATION FEES
    Private Lets:
    • Single applicant fee - £195 Inc. VAT
    • Additional applicants (per tenant over the age of 18) - £55 Inc. VAT

    In certain situations:
    • Guarantor fee* (if required)- £130 Inc. VAT
    • Legal Protection* (if required) - £130 Inc. VAT

    *A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.*Legal protection is required if you are paying upfront rent for 6 months or more; or if you are below 21 years of age.
    Company Lets:
    • Company let fee - £280 Inc. VAT

    The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.
    This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.
    The fee(s) is/are NON-REFUNDABLE.
    It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
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    Why do you need to pay a damage deposit

    A damage deposit is taken to protect the landlord from damage to the property which falls outside of normal wear and tear. The money is taken at the beginning of the tenancy and registered with the Tenancy Deposit Scheme (TDS) for your protection. The money is fully refundable, however should there be disputes upon the final inspection that cannot be rectified it can be taken to The Dispute Service. The Dispute Service is a mutual party and will look at all evidence before deciding what amount will be deductible, if any, to the landlord.

    The deposit is payable on the day of move in.

    The standard deposit amount is £200 more than the rent. e.g. £500pcm. Deposit is £700.

    The deposit amount may vary due to certain tenancy clauses e.g.pet clauses

    Refundable ONLY when

    • Proof of final bill payments are provided (Gas, Electricity, Water, Council Tax, Telephone etc)
    • Property and items are as per ' Inventory Standard' at commencement of tenancy
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Our branch locations

Our Branch

Our Branch

Branches within our network

Branches within our network

Our Office Address Services Contact
Northampton
4/5 George Row,
Northampton,
NN1 1DF
Letting: 01604 912040  Local call rate
Network Offices Address Services Contact
Daventry
15 Market Square,
Daventry,
NN11 4BH
Letting: 01327 611017  Local call rate
Northampton - Sales
4/5 George Row,
Northampton,
NN1 1DF
Buying: 01604 912174  Local call rate

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Where we're active

Our Branch

Our Branch

Current Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

4/5 George Row,
Northampton,
NN1 1DF

Telephone us

Letting: 01604 912040  Local call rate

Email us

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Good service as standard
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    Good service is standard with Chelton Brown
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    At Chelton Brown we sometimes take our good work for granted and forget to ask for testimonials.

    We love testimonials! We know that our staff do a great job but it is so uplifting to hear good reviews directly from our customers so if you think one of our staff members deserves recognition then please email us at admin@cheltonbrown.co.uk with what has impressed you and the member of staff¿s name.

    Additionally, it would be greatly appreciated if you could spare some time to post your review on our facebook page. www.facebook.com/cheltonbrown

    We guarantee that the reviews we display are real and have not been altered.

Testimonials from Landlords

  • Landlord Testimonial

    Excellent service, beyond normal service expected

    I am writing to inform you of the excellent service I received from Mrs Sue Humphreys recently.

    My wife ordered a book and did not change the old mailing address and it subsequently went to the old address that we now rent via yourselves. I contacted Mrs Humphreys on the off chance that the tenants may have this book and be able to send this to my parents address for me to collect on my next visit back to the UK. Mrs Humphreys chased this with the tenants and organised for this to be sent to my parents address.

    Therefore I consider this excellent service and beyond the normal service expected and therefore I wish to highlight this to you.

    I am extremely satisfied with your companies service to me from all of your staff and especially when I am overseas so often it is reassuring to know that you are looking after my house and associated affairs.

    Review from Mr. E (Landlord)

Testimonials from Tenants

  • Tenant Testimonial

    Chelton Brown is the best agent
    I have rented various properties over the past 10 years and feel that Chelton Brown is the best agent I have gone through, the check in was done thoroughly and I like the fact that the utility bills were changed over for us and that we have our own property manager that we can contact with any queries on the property.

    Review from H.Woolf (Tenant)
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    Northampton's professional letting agents

    Chelton Brown are Northampton¿s professional letting agents. As a commercial Building Surveyor I have a certain level of expectation with regards to quality of service, Chelton Brown consistently exceed my expectations offering a friendly professional service with knowledgeable and diligent staff a phone call away, peace of mind I am sure for tenant and landlord alike!

    Review from J.Grove (Tenant)

  • Tenant Testimonial

    Chelton Brown is the 'SAFE' agent

    Chelton Brown is the 'SAFE' Agent if you want to rent a property.
    Chelton Brown have lovely staff that are always helpful about anything that is coming up. They provide a brilliant service all the time and always give us what they promise in the right time. Maybe is doesn¿t sound important, but first we start to rent a property from you and after we have been trying to renting out a property from another agency, which was a huge different about what can they deliver to us.

    So we decided to going back to Chelton Brown where we SAFE!!:-)This is more than 4 years now.

    Review from Z.J.Vajda (Tenant)

  • Tenant Testimonial

    No agent is as professional as Chelton Brown

    We have rented through a couple of agents and we have found that they haven't been as professional as Chelton Brown. We have been with Chelton Brown for 1 year now and they stand out from the rest with their professionalism from showing us around properties to getting the paper work to us quickly to any queries we have had for example decoration to our property. Inspections they always turn up we have had other agents not when I've booked time off to be at the property and most of all everyone we have been in contact with have been welcoming and friendly and I think that goes a long way. I would defiantly recommend Chelton Brown to my family and friends. Thank you for a fantastic service.

    Review from Mrs Bensley (Tenant)

  • Tenant Testimonial

    Communication is much better

    We like renting through Chelton Brown because the communication is much better. We were finding it difficult to find somewhere to rent and were running out of time and we found everyone to be very helpful and supportive and we really felt that everyone was pushing to get paperwork back in time for us. We like the fact that you send someone out 2 weeks before moving to give us time to correct anything that would result in losing deposit money, which most agents don't seem to care about, and usually you feel like they will charge for silly things. But most of all, I loved the surprise of our little gift box that arrived a short while after we moved in which contained milk, loo roll, a cup, some coffee and tea, it really was a God send.

    Review from Mr and Mrs Watkins (Tenant)

  • Tenant Testimonial

    Thank you

    Writing to thank the entire staff for your help for allowing us to move into your property.

    We were desperately looking for a place and you did all the work for us to move in. We will do everything possible to maintain the high standard of the flat.

    Once again, I would like to thank you all and keep up the good work you are doing.

    Review from Mr & Mrs Osei (Tenant)

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