"I am writing to thank you and your team for achieving the recent sale of my property. I am very pleased that I chose Coles as the service provided was every bit as good as promised in the sales literature.
Zoe immediately understood the special feel and unique situation of my property and valued it accordingly. She was also full of enthusiasm for finding the right buyer who would really appreciate it, which is exactly as I felt having lived there for 27 years. Even the discovery of Japanese Knotweed in the garden did not effect the commitment of yourself, Fiona & Zoe to selling the property. Zoe was a great help as she researched and found a specialised company that could deal with the problem.
I have at all times appreciated the honest and professional advice I received from you all. The overall experience of selling through Coles has been very a satisfactory one for me. I was kept informed at all times of the interest shown in my property and the feedback from all who viewed it.
It was always a pleasure to ring the office and have my queries dealt with in a friendly and efficient manner. Once a buyer had been found there were still many issues to be dealt with and your reliable team assisted the smooth path of the sale through to the completion.
There are many Estate Agencies to chose from in East Grinstead and Cole's may be relatively new to the town but I would not hesitate in recommending your agency to anyone who intended selling their property. It is increasingly hard to find a business that deals with it's clients on a personal level, rather than a money making prospect, so I thank you once again for providing this excellent service and wish you success for many years to come."