Title

Cray & Norton Deliver Results
  • paragraph

    image cannot be displayed
    Established in 2005 Cray & Norton is an independent family run estate agents able to provide you with a friendly, professional and dynamic service whatever your position, be it vendor, purchaser, landlord or tenant.
  • paragraph

    The Directors have a vast knowledge of the local area having lived in and around Croydon for over 40 years and employ local people who can also offer an excellent insight.

  • paragraph

    We have a passion to deliver the best sales and lettings experience possible and to achieve this we employ professional and highly skilled staff. We combine this with using the latest technology, modern corner office and varied marketing to include all major websites and local press.

  • paragraph

    Being members of "The Ombudsman for Sales" we aim to give you complete peace of mind and offer Free Valuations and a transparent fee structure to enable you to make an informed choice.

Contact us

Title

10 Reasons to Choose Cray & Norton
  • paragraph

    1, Extensive advertising on the UK's number 1 property website Rightmove. This includes Rigtmove Microsite, Premium Listings and Featured Agent

    2, Extensive advertising on crayandnorton.co.uk and all other major property portals to include Zoopla, Prime Location, FindaProperty and many smaller websites

    3, Advertisement in the local newspapers on a regular basis

    4, No sale no fee conveyancing service with very competitive rates

    5, Very competitive agency fee's

    6, Accompanied viewings 7 days a week

    7, Free financial advice

    8, 24 hour exposure in our High Street window display

    9, Detailed colour floorplans

    10, Constant brochure mail outs via email to all applicants

     

  • paragraph

    10 More Reasons to Choose Cray & Norton

     

    1, Vendor care to include weekly feedback from initial instruction until completion

    2, Experienced team to advise on all aspects of the sale from instruction to completion.

    3, Free removals quote from our recommended removal company

    4, We are a Green company (winners of Guardian Green Award)

    5, We support the World Land Trust charity

    6, We are a family run business so you will receive full attention from the people that own the company

    7, Member of the Property Ombudsman Sales

    8, Large database of ready willing and able buyers

    9, We are one of the strongest independent agents in the borough of Croydon

    10, We have a friendly team of employee's that will love working for you

Contact us

Title

10 Reasons to Buy Through Cray & Norton
  • paragraph

    1, We cover the borough of Croydon and get instructed on some of the best properties available on a regular basis

    2, Accompanied viewings seven days a week 8:00am to 8:00pm

    3, Experienced negotiators who can answer all of your questions

    4, Free mortgage advice from our recommended and independent mortage advisor

    5, Conveyancing service with very competitive rates from our recommended solicitors

    6, Extensive advertising on all major property portals and our own website crayandnorton.co.uk, allowing you to keep in touch with all new instructions on your preferred property portal

    7, Emailed property alerts to you as soon as new instructions come to the market

    8, Experienced sales progressor who can guide you through the sales process and help overcome any issues that may arise

    9, If you are buying to let then we can provide a first class lettings service

    10, Members of the Property Ombudsman for Sales

Contact us

Title

Cray & Norton Additional Services and Charity
  • service

    Conveyancing
    image cannot be displayed

    As conveyancing specialists our recommended solicitor knows the frustrations that buyers and sellers face when undertaking a property transaction and, as a result, have dedicated processes in place to ensure the process is as fuss free and straight forward as possible. To ensure you have the best customer experience, they will allocate you with a Customer Service Chaperone who you can speak to at any time about any aspect of the service you receive.

    They guarantee to keep channels of communication open and have a detailed Client Care Charter, supported by a money back guarantee, that regulate the level of communication and updates you can expect from them. This includes clients having the opportunity to log on to our online system and check for key stage updates.

  • service

    Financial Services
    image cannot be displayed

    At any one time there may be over 3000 different mortgage options, only some of which will meet your needs. While spending your lunchtimes and Saturdays walking from one bank or building society to another will normally get you a mortgage, we may well be able to get you better terms.

    We use powerful computer databases to sort through the vast range of mortgages and identify the best ones for you, in terms of their features and benefits, and also of your own personal circumstances (status as employee, contractor or self employed person and credit history). That done, we will also oversee the process of actually completing on the mortgage, ensuring that all the parties (lawyers, lender, yourself) have all the right documentation at the right time.

    This is an essential part of our service, as all too often communication breakdowns lead to otherwise unnecessary delays and complications, and our role is to ensure that all progresses as smoothly as possible. If you want to know what sort of terms might be available then we can give guidance on this so that you don't waste time pursuing unsuitable properties.

  • service

    Lettings Service

    Deciding to rent your largest single investment is often a big decision and one which should only be entrusted to highly experienced and professional agents.

    Cray & Norton Lettings has established a much cherished reputation for offering good, honest advice, as well as setting the bar for service levels to our clients. We always remember that the most important thing for our clients is that we find the right Tenant for them and their property and as part of this procedure we reference all Tenants through a national referencing agency, which in turn means we can offer a Rental Warranty, subject to terms and conditions, for added peace of mind.

    Letting your property is one skill, but managing it after it's been let really is a specialist job and here we really excel. Our Lettings Director has over 25 years experience and will make sure that you always feel like you are our only client.

  • service

    Charity
    image cannot be displayed

    We support The Word Land Trust

    About the World Land Trust and its projects

    The World Land Trust is a registered charity; its Patrons are Sir David Attenborough OM CH FRS and David Gower OBE.

    The Mission of the World Land Trust is to:

    protect and sustainably manage natural ecosystems of the World. To conserve their biodiversity with emphasis on threatened habitats and endangered species.

    develop partnerships with local individuals, communities and organisations to engage support and commitment among the people who live in project areas,

    raise awareness in the UK, and elsewhere, of the need for conservation to improve understanding and generate support through education, information and fundraising.

    The World Land Trust has been saving wildlife, acre by acre, since 1989. WLT is a UK-based international charity that works in conjunction with local partners, to buy and protect threatened habitats which are vital to the survival of threatened and endemic species. Nearly 400,000 acres of tropical forests, wetlands and grasslands have been purchased and are being protected, and over 2-million acres more are being protected for conservation. WLT always works in partnership with local Non-governmental Organisations (NGOs) in whom the ownership is vested; WLT works with them to protect and manage the land for conservation.

    To read more about the World Land Trust please visit our website crayandnorton.co.uk

    Donate

    If you would like to make a donation to this worthy cause then please make cheques payable to The World Land Trust and post to:

    Cray and Norton

    323 Lower Addiscombe Road

    Croydon

    Surrey

    CR0 6RF

    For every donation received Cray & Norton will add a further 10%, to the maximum value of £100.

  • service

    .
Contact us

Title

Cray & Norton Team
  • Team Member

    image cannot be displayed
    Marcel Ruane - Branch Manager
    With over 15 years experience in the property industry Marcel Ruanes knowledge is hard to match. He provides a support to sellers and buyers throughout the sales process and can be trusted to offer sound and trustworthy advise. If you need more proof of this then please read our Testimonial section.
  • Team Member

    image cannot be displayed
    Robyn Ewen - Negotiator 
    With a wealth of experience Robyn Ewen is an expert at matching buyers to properties. Her friendly and professional manner means that clients always recommend her to friends and family.
  • Team Member

    image cannot be displayed
    Kelly Simms - Administrator
    A friendly and very approachable member of our team who provides administration support to both the sales and lettings team.
  • Team Member

    image cannot be displayed
    Lisa Cooke - Compliance Administrator
    With a background in the legal profession, Lisa Cooke offers valuable assistance in ensuring that we comply with the industry's requirements for both sales and lettings. She is an important cog in the running of Cray & Norton estate agents.
  • Team Member

    image cannot be displayed
    Tony John - Trainee Negotiator
    The youngest member of our team who is currently on a two year work experience apprenticeship to achieve an NVQ in property services. A friendly and confident young man who has a great future ahead of him.
  • Team Member

    Darren Cray - Director
    Having worked for a larger Estate Agent running a network of offices throughout the South East of England, I decided to set up Cray & Norton Estate Agents. The office has established itself as one of Croydons strongest Sales and Lettings agents and I works tirelessly to keep Cray & Norton at the forefront of the Estate Agency industry.
  • Team Member

    Andrea Cray - Lettings Director
    With vast experience of the lettings industry Andrea oversees the lettings department and looks after our managed properties.  She has many landlords who provide us with repeat business because of the level of service she provides.
Contact us

Title

Our branch location

Our Branch

Our Branch

Our Office Address Services Contact
Croydon
323 Lower Addiscombe Road,
Croydon,
CR0 6RF
Buying: 020 3324 8048  Local call rate
Letting: 020 3324 8062  Local call rate

Title

Where we're active

Our Branch

Our Branch

Current Properties

Previously Marketed Properties

Note: Markers represent the centre of postcodes, not exact locations

Find us

323 Lower Addiscombe Road,
Croydon,
CR0 6RF

Telephone us

Buying: 020 3324 8048  Local call rate
Letting: 020 3324 8062  Local call rate

Email us

Contact us

Title

What our clients say
  • Introduction

    Vendor & Purchaser Testimonials

Testimonials from Sellers

  • Seller Testimonial

    professional and courteous

    Cray and Norton sold our house in Addiscombe for us. They sold it for a great price - with the lowest commission offer we had from local agents. They were professional and courteous in their dealings with us. The best part is that although we had a very difficult chain, they continued to put a huge amount of effort into chasing things up over many months. They'd also always take calls and spend time explaining things and updating you. I would certainly recommend them. Marcel and Darren are both nice guys too.

    Mr Parker

  • Seller Testimonial

    Outstanding at his job

    Our assigned agent, Marcel Ruane was simply outstanding at his job; an excellent communicator he was courteous, dependable, proactive, timely with answers to queries, helpful with advice and he consistently kept us up to speed with developments on our purchase.
    Although not frequently in touch with Darren Cray, he was able to use his clout to push things when necessary. Other members of staff were easy to communicate with, passed on messages and returned calls as promised. I would not hesitate to work with Cray & Norton on a future purchase/sale.

    Mrs Wilcox

  • Seller Testimonial

    Dream Estate Agents

    Marcel is a 'dream' estate agent. As we all know estate agents are oft times spoken about in hushed terms- along with solicitors and traffic wardens-not so Marcel! He is an absolute pleasure to deal with and is one of the most honest people I have ever met. Buying a house is as most of us know- a very emotional and stressful thing to do-not so with Marcel. His efficiency, reassurance and trustworthiness made my experience of buying a house almost pain free.
    I would recommend Marcel in a heartbeat.

    Mrs Perkins  

  • Seller Testimonial

    Excellent Service

    They were efficient, reliable and made sure that all aspects of the let were dealt with. I would not hesitate to use again, excellent service.

    Mr Crawford        

Testimonials from Buyers

  • Buyer Testimonial

    Friendly and Helpful

    I recently was looking for a 2 bedroom property in Addiscombe for me and my 2 children. I must say I had an excellent service from Cray and Norton. They were very friendly and helpful and found me a property very quickly. I like them because unlike other estate agents I have dealt with, they gave me a more of a personal service. I'd like to thank Robyn who works there for finding me my perfect home. I would recommend them to anyone looking in the Croydon area.

    Mrs Holder                   

  • Buyer Testimonial

    Came to our Rescue

    We had viewed many properties and was getting rather disappointed at not finding what we were looking for when Marcel came to our rescue he had a property which he thought we would be interested in we viewed the property and both of us loved it straight away, our offer was accepted and within 4 weeks we are the proud owners of our new home Marcel was great kept us informed all the way through and made sure everything went smoothly we would definitely use Cray & Norton again and recommend them to others. Thanks Marcel for all your help.

    Mr & Mrs Bowden   

Contact us

Disclaimer

The content on this Microsite has been uploaded by Cray & Norton Estate Agents, Croydon. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Cray & Norton Estate Agents, Croydon. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Cray & Norton Estate Agents, Croydon. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

Our sales service

Properties to rent

Properties to rent View all properties to rent from Cray & Norton Estate Agents, Croydon
Cray & Norton Estate Agents, Croydonbranch details

Cray & Norton are an independent family run estate agents able to provide you with a friendly, professional service whatever your position be it landlord, vendor, purchaser or tenant. At our modern office in Croydon we combine the latest technology with an experienced, proactive and enthusiastic team to ensure that we will deliver the high level of customer service that you deserve.

Reasons to choose Cray & Norton to let your home;

• Dedicated lettings team and property manager
• Honest , trustworthy family run business
• Extensive newspaper advertising
• Accompanied viewings (7 days a week 8:00am to 9:00pm)
• Extensive online advertising
• Detailed colour floor plans



• We are the UK’s first green estate agents - please read our green policy at crayandnorton.co.uk
• We support the World Land Trust charity
• All branches are Ombudsman certified and OFT members
• Competitive fee’s

We are not the same as other estate agents and we are proud of it, so if you are thinking of letting your home, then please contact us for a FREE no obligation market appraisal.

Contact Details

Croydon Telephone: 020 8655 0700

Email: lettings@crayandnorton.co.uk
Email: sales@crayandnorton.co.uk

Local Map

Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

Contact details

323 Lower Addiscombe Road, Croydon, CR0 6RF

Buying: 020 3324 8048  Local call rate
Letting: 020 3324 8062  Local call rate
Fax: 020 8655 0717

See it? Scan it!

QR code
QR code

We use cookies to optimise your experience on our website. If you continue we'll assume that you are happy to receive our cookies. However, if you would like to, you can change your cookie settings at any time.

Continue