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About Us
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    We are an independent, family-owned Estate agent. Our people work with commitment and professionalism with a single aim - finding the perfect tenant their perfect home. We're very much a London agent with branches in London's most distinctive, popular neighbourhoods.
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    We're available from 8am to 10pm everyday

    We know what it's like to live and work in London so we open later than most agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late and at weekends.

    Marketing property

    Knowing the type of people who live and want to live in different neighbourhoods allows us to target our marketing accurately and find the right tenant, fast.

    Committed, professional people

    Our people are trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keeps the process from instruction to completion moving smoothly.

    A London brand

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners.

    Fully Regulated

    Felicity J Lord is a founding member of SAFEAgent, a kitemark that denotes firms that protect landlords' and tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice.
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    Magic Moments
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    Felicity J Lord supports the Magic Moments charity. Founded in the late 1990s by Spicerhaart, parent company of Felicity J Lord, Magic  Moments supports children with life-limiting illness under the care of hospices. To date, it has raised in excess of £700,000. To find out more about Magic Moments visit www.magicmomentscharity.co.uk 
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Landlords
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    Finding your perfect 

    The perfect tenant gets you the best price in a time frame that works for you. Everything we do is geared to finding the perfect tenant for your home.
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    We know and love London

    When you instruct us to let your home we'll use all our insight into London's neighbourhoods and the people who love living in them to your advantage, finding you the perfect tenant, faster. 

    We work longer hours than other Agents 

    We know what it's like to live and work in London so we open later than most Agents so we're available between 8am and 10pm every day. Simply put, if you choose a traditional 9-5pm Agent, you may well be missing out on the perfect tenant. We'll make sure you don't. 

    Our marketing know-how 

    Knowing the type of people who live and want to live in your area allows us to target our marketing accurately and find the right tenant, fast. 

    Of course, we will present your home on Rightmove and every other relevant property site, but we do much more to gain maximum exposure to find you the perfect tenant. We know the papers and magazines and websites your perfect tenants read, so your home will be visible there too. Good design, professional photography and carefully chosen words mean that when the perfect tenant sets eyes on your home, we make sure it makes a great impression. 

    Our people know how to find the perfect tenant 

    Our people work with one aim in mind - finding the perfect tenant for your home and securing the best possible price. 

    They're trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keep the process from instruction to completion moving smoothly. 

    Peace of Mind 

    ARLA 

    Felicity J Lord fully supports the Association of Residential Lettings Ahents (ARLA) code of practice.  Formed in the earl y 1980s, ARLA is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times. 

    NALS 

    Felicity J Lord is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress. 

    SAFEagent 

    Felicity J Lord is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes. 

    The Property Ombudsmen 

    Felicity J Lord is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK. 

    Office of Fair Trading 

    The OFT makes sure that estate agents such as Felicity J Lord act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.
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Tenants
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    If you're looking for your next home, why should you keep looking with us?
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    Our brand attracts great properties

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. That's why so many characterful properties in London's popular neighbourhoods find their way onto our books. 

    Because we work longer hours 

    We know what it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late on weekdays and at weekends. 

    Because our people are serious property professionals  

    They work with purpose and intelligence to see letting through to a happy conclusion. They love what they do because they rent great homes, in great places. 

    We can help you to find the perfect property  

    Our team will help you navigate hundreds of available properties to find the perfect one for you. Contact them on 020 7481 8811 or www.fjlord.co.uk 

    Fully regulated  

    Felicity J Lord is a founding member of SAFEAgent, a kitemark that denotes firms that protect tenants' money  through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice.
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Meet the team
  • Introduction

    Felicity J Lord Chiswick Lettings

    T: 020 8787 8093

    E: chiswick.lettings@fjlord.co.uk


    Facebook: Chiswick Felicity J Lord Lettings

    Twitter: @ChiswickFJLLet
  • Team Member

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    David Knowles - Managing Partner Lettings
    Contact David via email at david.knowles@fjlord.co.uk
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    Andrew Youd - Lettings Area Director
    Contact Andrew via email at andrew.youd@fjlord.co.uk
  • Team Member

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    Louise Smith - Lettings Manager
    Call Louise on 020 8787 8093 or email louise.smith@fjlord.co.uk
  • Team Member

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    Marta Lewandowska - Lettings Negotiator
    Call Marta on 020 8787 8093 or email marta.lewandowska@fjlord.co.uk
  • Team Member

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    Dean Allsop - Lettings Negotiator
    Call Dean on 020 8787 8093 or email dean.allsop@fjlord.co.uk
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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    277 279 Chiswick High Road,
    London,
    W4 4PU

    Telephone us

    Letting: 020 8012 0503  Local call rate

    Email us

    Contact us

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    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      A heart-warming experience. Excellent handling
      Thank you for the wonderful work and good management ability with my studio flat. Thank you also for your tenant who appreciated my studio flat. May I say both of you provided an excellent handling of a landlord and their tenant, and you cared, including your staff. This was a very heartwarming experience.

      Mary Hayes, February 2016
    • Landlord Testimonial

      Made the process so easy and straightforward
      I just wanted to thank you for all your help. You have made the process so easy for us, with it being the first buy to let property we have purchased we didn't know where to start. I couldn't recommend you any higher. It's been a very personal service and you made the process and very straight forward. Many thanks again, I would definitely recommend you to anybody.

      Jake Bidwell & Megan Povey, September 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Great customer service. Made everything easier
      I just wanted to let you know that am settling in well at my new property; all thanks to you. Back in November when I started looking for new build properties to rent I didn't know what to expect as this was quite a challenge for me, but somehow I came across Felicity J Lord and met you. Then things started to get so much easier, because of all your dedicated help and support together, with your utter sincerity and patience. You promised to get me the best property with a great customer service and you delivered. You even proved me wrong that you were better than my previous estate agent. You are going to become an excellent manager one day, thanks again for everything.

      Veronica George, June 2016
    • Tenant Testimonial

      A fantastic service. Absolutely beyond satisfied
      As well as other agents from Felicity J Lord we met in Chiswick, has been genuinely friendly and helpful, as well as very professional. We had a very short time frame to find a property and move in and he gave us a very big hand. We just had to provide the documents he asked and then he took care of all the rest while we were getting ready to move. The whole process lasted for one week only and it has been as hassle free as it possibly could be.After we moved we had a couple of minor issues with the new property and Dean has been as friendly and responsive as usual. We had a fantastic experience and we are absolutely beyond satisfied with his service.

      Gianpietro Fabre, May 2016
    • Tenant Testimonial

      Clearly passionate and naturally helpful
      We have come across a few agents but we feel you are exceptional, you are doing this job as a passion and it's obvious you enjoy it, you are not doing it for the money but we just feel you are natural people helper. Thank you for your time and if we have a choice we would always come back to you!!!! Thank you for always getting back and being prompt and knowing what the customer wants......you are exceptional. Wish there could be more of you around.....

      Kenny & Kofo Davies, January 2016
    • Tenant Testimonial

      Extremely knowledgeable. Outstanding service
      My move-in went very smoothly. I would say that Marta's friendly nature can be recognised from the moment you enter the office, she welcomes you with a smile and professional handshake. If you meet for a viewing, you will find her very well prepared and ready to answer all your questions. She is extremely knowledgeable about the properties she deals with. In the event you are interested in the property you view, which is usually the case; as she really listens to what you are looking for, then, expect the paperwork to be very simple with the help of Marta's colleagues. I strongly recommend Felicity J. Lord for their outstanding level of service they offer and also the quality of the properties. I also strongly recommend Marta too, thank you once again.

      Mohamad El Hattab, January 2016
    • Tenant Testimonial

      Incredibly helpful. Overwhelming service
      Absolutely loving the new place. Everything's gone so smoothly and everyone at Felicity J Lord has been incredibly helpful. I had been a bit hesitant about going through an agency before starting this process because previous property searches have proven to be very long winded, confusing and stressful; but I am completely overwhelmed by the service that we have had through you and your team. It took just under two weeks to find, secure and move into what we consider our dream apartment with Felicity J Lord compared to the months of frantic searching with countless agencies before. We haven't got a negative word to say about our experience with you and can only thank you so, so much for all of your hard work and efforts.

      Reece Kraus, September 2015
    Contact us

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