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About Us
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    Felicity J Lord is one of London's fastest growing independent lettings agents with a network of busy and bustling branches spread out across the capital
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    We're available from 8am to 10pm everyday
    We know what it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late and at weekends. 

    Marketing property 

    Knowing the type of people who live and want to live in different neighbourhoods allows us to target our marketing accurately and find the right tenant, fast.  

    Committed, professional people 

    Our people are trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keeps the process from instruction to completion moving smoothly. 

    A London brand 

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. 

    Fully regulated 

    Felicity J Lord is a founding member of SAFEAgent, a kitemark that denotes firms that protect landlords' and tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Associatiobn of Residential Lettings Agents (ARLA) code of practice.
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    Magic Moments

    Felicity J Lord supports the Magic Moments charity. Founded in the late 1990s by Spicerhaart, parent company of Felicity J Lord, Magic Moments supports children with life-limiting illness under the care of hospices. To date, it has raised in excess of £700,000. To find out more about Magic Moments visit www.magicmomentscharity.co.uk

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Meet the team
  • Introduction

    Felicity J Lord Surrey Quays Lettings

    T: 0207 064 8109

    E: surrey.quays.lettings@fjlord.co.uk

    Facebook: Surrey Quays Felicity J Lord Lettings

    Twitter: @FJLSurreyQuays

  • Team Member

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    David Knowles - Managing Partner Lettings
    Contact David via email at david.knowles@fjlord.co.uk
  • Team Member

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    Anthony Szabo - Area Director Lettings
    Contact Anthony via email at anthony.szabo@fjlord.co.uk
  • Team Member

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    Calum Neale - Lettings Negotiator
    Call Calum on 0207 064 8109 or email calum.neale@fjlord.co.uk
  • Team Member

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    Maria Di Costanzo - Pre-Tenancy Manager
    Call Maria on 0207 064 8109 or email maria.dicostanzo@fjlord.co.uk
Contact us


    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    Upper Deck 3, Unit 61 Surrey Quays Shopping Centre,
    Redriff Road,
    SE16 7LL

    Telephone us

    Letting: 020 8012 1471  Local call rate

    Email us

    Contact us


    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Found a tenant within 24 hours. Highly recommended
      I was very happy with the service. You found a tenant within 24 hours and got me a very good price. You continually go out of your way to help me resolve any issues with the property as I am not located near the property. I will highly recommend your office.

      James Hunt, February 2016
    • Landlord Testimonial

      Quick, efficient, responsive and reasonable
      Working with you and your team has been a pleasure. You are quick, efficient, responsive, reasonable and commercial. This is a very powerful combination and the results have been a smooth let at a good price to good tenants. Thanks.

      Martin Jones, February 2016
    • Landlord Testimonial

      A wide network that does business efficiently
      Having recently completed a property letting, I was very impressed with the service provided by Linas and Agne of the Surrey Quays branch of Felicity J Lord. Both are very professional and helpful. I am also pleased with the tenant they have found. Linas dealt with all my concerns with the other parties involved in a professional manner and ensured that the agreement was reached. The cost of services is reasonable and in line with the market. You could find a cheaper estate agent in the area, but Felicity J Lord has a wider network and do business far more efficiently. I would definitely recommend Felicity J Lord to other landlords.

      Alexander Koshelev, February 2016
    • Landlord Testimonial

      The very best service on securing a tenant for me
      The Felicity J Lord Surrey Quays team have provided the very best service on securing a tenant and following through the process to close a contract with the existing tenant and to move the new tenants into the property; all in a very professional manner. In particular, I would like to mention Lina's and Agne's efforts in securing the new tenants and managing the relationship and ensuring everything went to plan. Also thanks to you for your efforts in managing the contracts, end of tenancy and start of tenancy activities and providing fast, efficient and superior customer service throughout. As a landlord, my relationship with Felicity J Lord Surrey Quays dates back a couple of years with the previous lettings team, but I would like to commend this team on their excellent efforts. Long may the good work continue.

      Aiyappa Pasura, September 2015
    • Landlord Testimonial

      Excellent service. Reliable and highly efficient
      As our new tenants are moving in, we'd like to express our gratitude to you for your excellent service. First of all, the efficiency of finding the tenants was very impressive. We had asked another estate agency to market the property two weeks before asking you. You found the tenants immediately. Secondly, all of you are always friendly and helpful any time when we need some help. We'd like to stress that for several years having done business with Felicity J Lord, Gosha is the one whom we always trust. Although this is the first time we've done business with Linas, we think he is very reliable and highly efficient. Thanks again to Linas, Gosha and Agne for the excellent service and we plan to ask you to find tenants and manage the property for our other flat next year.

      Jean Pearn & Zhao Xu, July 2015
    • Landlord Testimonial

      We couldn't be happier. Really went the extra mile
      We have just let out our property with Felicity J Lord Surrey Quays and we couldn't be happier with the experience. The team we worked with - Linas and Gosha - were professional, personable and kind. They understand that anything to do with property is stressful for clients and, importantly, that each client has unique concerns. Consequently I felt them always to be attentive to my particular needs and they really went the extra mile to help. This is our second positive time working with Felicity J Lord Surrey Quays and we are really grateful to them for a fantastic service.

      J R Bradley, July 2015
    • Landlord Testimonial

      Never anything short of exceptional service
      We have used Felicity J Lord, Surrey Quays for a few years now to fully manage the letting of our flat in Rotherhithe. The service that the team has provided over this time has never been anything short of exceptional. All issues have been dealt with, with the minimum of fuss and all requests promptly and efficiently managed. We would have no hesitation in recommending this service to others.

      Daniel Porter & Anja Hatlestad, April 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Professional support with my search in London
      Just a quick note to thank you for all your time and professional support with my apartment search in London. Specifically I'd like to mention that you really saved lots of my time by understanding my requirements, proposing two options in line with my expectations and arranging appointments on the same date. The was very important for me giving my very limited availability in London in May. Other companies that I contacted either failed to provide me with something I was looking for or could not arrange the visits in the timeframe feasible for me. Your professional support provided later to Keyrus on arranging practicalities was also very helpful and is very much appreciated. Once again, thanks a lot!

      Eduard Yanchevsky, June 2016
    • Tenant Testimonial

      Fabulous service. Amazing assistance. Thanks again
      Huge thanks again for your amazing assistance in securing my tenancy, it is very much appreciated. I wanted to write some feedback about the fabulous service I have received from all the staff at Felicity J Lord as I have been absolutely delighted with it. When I first phoned up my call was answered quickly by Linas who was very friendly and helpful about the property I was interested in and, swiftly got me booked in for a viewing at a time that was convenient for me. Agne you were fantastic; from driving me to the property and expertly showing me around, to organising the tenancy extremely efficiently and ensuring I got the best deal. Even more impressive as you very kindly stayed after office hours to ensure everything was sorted. Valeria was incredibly helpful in sorting out all the paperwork and always responded quickly to my queries. So I am one very happy customer. Massive thanks again for everything.

      Helen Fisher, February 2016
    • Tenant Testimonial

      I would definitely recommend FJL to anybody
      I have experienced professional and high quality service from you both and it made the whole communications very pleasant and efficient. I would most definitely recommend Felicity J. Lord to any prospective tenant. Thank you to both of you.

      Ruoyi Chi, January 2016
    • Tenant Testimonial

      Friendly yet professional service
      I would like to say a huge thank you for all your help in finding the right property for us and getting us there on time. I know it was a very stressful time for all of us but I would like to say a massive thank you one more time for getting us all through this. Your approach has been friendly yet professional and very business-like. You work really well under pressure and make things happen in a very short time. To date I have been very pleased with the level of service in general. Many thanks.

      Jana Grejtakova, October 2015
    • Tenant Testimonial

      Polite and thoughtful with great communication
      I am very grateful for Agne's warm and conscientious help. Her work attitude is second to none, as far as I have met so many agents in the UK. She is so polite and very thoughtful. She has very talented communication skills and understands very precisely what the client desires. She managed her work just perfectly. Most importantly, she is super friendly, and always put the client's benefits above her own - this is very rare and valuable to the company. I would very much love to recommend my colleagues and friends to turn to Agne and her company for housing issue. Thank you Agne.

      Ningning Li, October 2015
    • Tenant Testimonial

      Very professional, smooth, and clear
      My experience with Felicity J Lord was very positive. I found the process was very professional, smooth and clear. Firstly, enabling me to sign the contract electronically was very helpful as I was on holiday at the time but also saving trees by not printing the 2 copies that traditionally need a signature. I would happily recommend Felicity J Lord to any future tenants. Thanks again Gosha.

      Rahime Celepli, October 2015
    • Tenant Testimonial

      Demonstrated a high level of professionalism
      Truthfully, I felt so blessed that I decided to walk into your office ad hoc. I was promptly addressed and given professional advice on property that probably suits my situation best. Being a foreign fellow in this country, I must admit that the whole process was rather a culture-shock, but nevertheless, your team demonstrated a high level of professionalism to make my relocation journey a smooth one. I congratulate the team for this. Surely, I will recommend your team to my fellow colleagues at home who will be training in the UK in the near future.

      Caroline Eng, September 2015
    • Tenant Testimonial

      Always showed great availability
      I would like to say thank you again for your help and for the amazing job you did with our flat. Thanks to your efforts we were able to move house quickly. You have always shown great availability even during your day off and you answered in a comprehensive way to all our questions about the flat. We are so glad to live in this lovely place.

      Erika Cesari, July 2015
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