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About Us

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    We are an independent, family-owned Estate Agent. Our people work with commitment and professionalism with a single aim - finding the perfect tenant their perfect home. We're very much a London agent with branches in London's most distinctive, popular neighbourhoods.
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    We're available from 8am to 10pm everyday 

    We know what it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late and at weekends. 

    Marketing property 

    Knowing the type of people who live and want to live in different neighbourhoods allows us to target our marketing accurately and find the right tenant, fast. 

    Committed, professional people 

    Our people are trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keeps the process from instruction to completion moving smoothly. 

    A London brand 

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. 

    Fully regulated 

    Felicity J Lord is a founding member of SAFEAgent, a kitemark that denotes firms that protect landlords' and tenants' money through client money protection schemes; amember of the National Approved Letting scheme (NALS),  The property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice.
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    Magic Moments

    Felicity J Lord supports the Magic Moments charity. Founded in the late 1990s by Spicerhaart, parent company of Felicity J Lord, Magic Moments supports children with life-limiting illness under the care of hospices. To date, it has raised in excess of £700,000. To find out more about Magic Moments visit www.magicmomentscharity.co.uk

Contact us

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Meet the team
  • Introduction

    Felicity J Lord Wapping Lettings

    T: 0207 488 4886

    E: wapping.lettings@fjlord.co.uk

    Facebook: Wapping Felicity J Lord Lettings

    Twitter: @WappingLetFJL

  • Team Member

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    David Knowles - Managing Partner Lettings
    Contact David via email at david.knowles@fjlord.co.uk
  • Team Member

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    Anthony Szabo - Area Director Lettings
    Contact Anthony via email at anthony.szabo@fjlord.co.uk
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    Serge Openko - Lettings Manager
    Call Serge on 0207 488 4886 or email serge.openko@fjlord.co.uk
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    Tomas Cvrcek - Lettings Negotiator

    Call Tomas on 0207 488 4886 or email tomas.cvrcek@fjlord.co.uk

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    Indra Mikalauskaite - Lettings Administrator

    Call Indra on 0207 488 4886 or email indra.mikalauskaite@fjlord.co.uk

Contact us

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    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Previously Marketed Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    9 New Crane Place
    London
    E1W 3TU

    Telephone us

    Letting: 020 8012 1053  Local call rate

    Email us

    Contact us

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    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Exceptional. Couldn't have been more helpful
      I have used the services of Felicity J Lord for many years to rent my flat. The service I received this time was exceptional. Tomas not only organised my new tenancy with great efficiency but also organised the refurbishment of my flat, including redecoration, new flooring and general maintenance, all completed in 3 days between tenancies. He couldn't have been more helpful or delightful to deal with. I would highly recommend him; he has done an amazing job!

      Shona Holt, March 2016

    Testimonials from Tenants

    • Tenant Testimonial

      Top notch service. Made the process stress-free
      As far as your service goes, I speak in both our names when I say that it was top-notch, you made the process stress-free for us and you were always available which was fantastic considering the very tight schedule that we had. So, we have nothing but really good opinion of of both you and your work.

      Bruno Keith, March 2016
    • Tenant Testimonial

      Clear, knowledgeable and easy to contact
      Tomas and the team at Felicity J Lord were incredibly attentive in helping us find our new home. He was clear, knowledgeable, and always very easy to contact. We always felt that Tomas worked very hard for us, which is not something we felt about the several other agencies that we dealt with. Thank you again Tomas for everything.

      Mr T, January 2016
    • Tenant Testimonial

      Hit the nail on the head. A fantastic service
      I tasked Tomas with finding me a property around the Wapping area and he did not disappoint. He was able to take my initial, brief, information and provide two properties that hit the nail on the head. I was able to sign down on the second property immediately and bring my property search to a close in the swiftest possible fashion. But, Tomas didn't stop there. He's positive outlook and continued proactive support through the process has meant I couldn't be more excited to move into the property. He was able to address any queries I had with a swift and professional approach, satisfying any minor concerns I had. I'd definitely recommend Tomas and FJL to anyone and everyone. A fantastic service from a professional agent.

      Phillip Pearce, November 2015
    • Tenant Testimonial

      Now we live in a great location, with our dog too
      My and girlfriend and I were looking for a flat in London for a few weeks in September. We have a dog and finding a pet friendly flat was extremely hard in our desired location of East London. I had contacted about 50 agencies during a week and about 90% of them were not even willing to help to find a pet friendly flat because they said it was impossible in this location. Of those who agreed to help provided the options given were not satisfactory. The apartments were either beyond our price range or poor quality. However, I was lucky to find Felicity J Lord who had posted a flat located in Whitechapel which was relatively good price too. I called them hoping it was a pet friendly let but unfortunately not; Tomas who I was speaking to offered to help. He was extremely friendly and took all my details and requirements saying he would contact me back. Indeed, he was one of few agents who actually did contact me back. Tomas offered us another flat which was slightly higher than we could pay, but we arranged the viewing. Tomas then managed a reduction on price and we were very happy with that. Now we live in this very nice flat in an extremely good building, a fantastic location and with our dog, all thanks to Tomas and Felicity J Lord.

      Pavel Nevmovenko, October 2015
    • Tenant Testimonial

      Went over and above expectation
      We have settled in to the new flat very well thanks and are enjoying it. Tomas you were extremely helpful in finding the perfect flat for us, you went over and above what was expected and we are utterly thrilled with our new home. You were also extremely helpful in making the process of finding and moving into our flat as hassle free and smooth for us as possible.

      Ravinia Gupta & Natasha Daniel, October 2015
    • Tenant Testimonial

      Helpful and professional. An excellent agent
      Cristina was helpful and professional when I was looking for a new flat. I explained to her what I was looking for and she came back with options that were exact and met my criteria. It was easy to arrange meetings with her to see different flats when I was available to do so; whether lunch time and after work. She also explained the details about the transaction clearly. In my opinion she is an excellent agent and I would definitely ask for her again for another flat if I need to.

      Alejandro Inestal, October 2015
    • Tenant Testimonial

      Professional, approachable and organised
      My experience with Wapping Lettings F J Lord has been a pleasant one. Tomas the agent that was in charge of overseeing the process and contract was professional, approachable and organised. All my documentation, concerns and queries were dealt with efficiently and properly. Even though I was renting last minute everything was completed to my satisfaction in the short time frame I had. I would definitely be happy to use Wapping lettings F J Lord again in the future.

      Evita Otigbah, October 2015
    • Tenant Testimonial

      Polite, friendly, attentive and proactive
      In terms of the service we have received by you Tomas, it has been impeccable. You are polite, friendly, attentive and proactive. You answered all questions quickly and honestly. You were always a joy to do business with, you were interested in us as people and you always had a smile and a kind word for us. I cannot lie, I generally hate dealing with letting agencies but you have broken the mould for me and made the experience very pleasurable one. Thanks Tom. You are a real credit to Felicity J Lord. And I mean it, if we can have a coffee any time, please get in touch. It would be our pleasure and a way to say thank you. You have my details, please stay in touch.

      Andy Fisher, September 2015
    • Tenant Testimonial

      Incredibly responsive and engaged
      From the very beginning, Cristina was incredibly engaged, much more so than a few other agents we had considered. She took the time to listen and to respond and guide based on what she learned from listening. Cristina helped us to navigate the market well, and we ended up closing on a place we love in a fantastic location without grief. Cristina was also incredibly responsive, and many times at the last minute. She was always available to take our calls or do showings, and she patiently answered our many questions, without ever making us feel like a burden. We absolutely would recommend Cristina as an agent and we will definitely use her and Felicity J Lord again when it comes time to any other property services.

      Rahul Khoma, September 2015
    • Tenant Testimonial

      Made a usually stressful process fun. Thank you
      The move in has been fantastic. Thank you so very much for all your help. Tomas you were so much fun and so easy to deal with. You made the usually stressful process of finding a place in London fun. You worked really hard to help make the place feel like home right away. Thanks so much Tomas it was so appreciated.

      Katie Rose Sanfilippo, September 2015
    • Tenant Testimonial

      Always very friendly and passionate
      Tomas was definitely one of the best agents that my partner and I have ever met. He was very friendly, always kept us up to date and always seems to be very passionate with his work. I would definitely recommend Felicity J Lord to more people, due to my experience with Tomas. He knew how to identify our needs and matched them with perfectly with our perfect new place. Thank you.

      Lorena Savvidou, September 2015
    • Tenant Testimonial

      Truly a 5 star service. Prompt, and polite
      With two consecutive years with Felicity J Lord the quality of service has been prompt, polite and to the point. Looking for an apartment in London with top end requirements during peak season is a painful task. As a working group of 3, it was even harder arranging viewings mostly off hours which Tomas happily agreed to. Truly a 5 star service.

      Shaabi Mohammed, September 2015
    • Tenant Testimonial

      Always gave 200%. I cannot praise them enough
      I have had bad experiences with agencies in the past, and after a while I kind of lost the faith in them. This totally changed after we met Tomas; he was the right person we needed to make our move in both time and without trouble. Always giving 200% he was always willing to help us, before, during and after our move. So if you're looking for someone trustworthy that always promotes a good relationship between landlord and tenant, he is definitely the right man. I really cannot praise Tomas enough for all the effort he put in to ensure we did not struggle with anything, unlike the other agencies that let us down. Thanks again Tomas for everything, you are the best.

      Pedro Guilherme Chaves, September 2015
    • Tenant Testimonial

      The service was incredible. An amazing experience
      Our experience using Felicity J Lord to find and let our new house has been absolutely amazing. From the very first phone call Tom's service was incredible. We were always kept up to date with the letting process and felt extremely respected throughout - an experience we did not have using other local letting agents. Tom and Felicity J Lord were so helpful and accommodating. I have nothing but good things to say about them and would recommend Tom and his associates to anyone looking to rent in East and South East London. Thank you. Thanks again, Tom. You have truly made this challenging experience so much easier and, although I am still in Canada at the moment and have not yet seen our house, I know I am going to love living there. Thank you so much.

      Courtney McLaughlin, September 2015
    • Tenant Testimonial

      Excellent service. Very efficient and helpful
      I found your service excellent compared to the other agents I had dealings with. I found everything to be very efficient and you were very good about staying in touch and getting in contact with me after the first inquiry. With the process, your help with understanding what I had to do with all the forms for the various references was excellent and extremely helpful. Your general happy and positive attitude also really helped change something that could have been really stressful to a very easy and straightforward process. Thank you again for all your help, you've been fantastic.

      George Shoesmith, August 2015
    • Tenant Testimonial

      Took the time to answer all of our questions
      Tomas you were a great help especially as we were new to London, we had a lot of questions and you were very patient, took time to answer all our questions. You showed us a lot of properties that matched our needs. I have already recommended to my friend in Belgium who will be in contact with you.

      Jan De Vleeschauwer, August 2015
    • Tenant Testimonial

      Made the process so much easier
      I would just like to say that after having dealt with a couple of estate agents before you, we were beginning to think it was an impossible task trying to find a property to rent that suited our needs and situation, the agents were aloof and unhelpful and appeared to not really want the work as there seemed to be more tenants than properties. You have been more than helpful from start to finish and we felt it was no trouble for you to answer our calls and emails and to put our minds at rest that everything was going smoothly. We have now furnished the house and are very happy with it and would like to thank Felicity J Lord and especially you for making this process so much easier. Thank you Tomas and we will certainly use you again in the future if the need arises.

      Beverly, Jeremy & Amy Harris, August 2015
    • Tenant Testimonial

      Cooperative, professional and friendly. Thank you
      Tomas was my point of contact from the moment the tenancy contract was agreed up until our move in date. I am very satisfied with Tomas' service as he was very cooperative, professional and friendly. When I wanted to take measurements in the apartment before the agreed move in date, he was very obliging and willing to show me the apartment again - Thank you.

      Jasmin Elbert, April 2015
    • Tenant Testimonial

      It's been a pleasure working with Felicity J Lord
      Tomas and the agency were great and very helpful with the entire process, they were flexible and overall it has been a pleasure working with them. I would highly recommend them to everybody.

      Michael Kollar, April 2015
    • Tenant Testimonial

      Excellent service. Very helpful and professional
      I recommend Felicity J Lord lettings to anyone looking to rent a property in London. The service I received was excellent - from understanding my requirements and budget, to finding a suitable property, to completing the paperwork and moving in. Tom, Indra and the team in Wapping were all very helpful and professional, especially considering my need to find somewhere immediately.

      Marie D, April 2015
    Contact us

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