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User Guide

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We Hold the Keys to Your Moving Success!

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    • Established, Respected & Long Standing Branding 
    After building a solid reputation, we have no need or desire to chop and change our branding. We are recognised for providing an outstanding service to our clients with nothing to hide.

    • Consistent & Experienced Team Members.
    With handpicked teams in every branch we know we have the best local negotiators working for us. We focus on building brilliant rapport with vendors & buyers alike, making consistency essential.

    • No Upfront Marketing Fees.
    Why pay an estate agent prior to them successfully finding a buyer? We do not take any upfront fees from any of our clients. We should not be paid until we have fulfilled our promises.

    • Unrivalled Local Exposure for East Side of Southampton.
    With full sales offices in both Bitterne AND Woolston, we know we have the local market covered. Both branches work in unison and are paid as one team, making you a priority to every staff member.

    • Floorplans & Professional Style Photography, As Standard.
    To maximise your online advertisement views, it is essential to have the best possible photography to stand out from the crowd. Floorplans will provide your viewers with much better vision as to what to expect from your home.

    • Guaranteed Viewing Feedback & Communication.
    As a homeowner, there is nothing worse than not hearing from your estate agents. Feedback is so important, as there could be something simple you could change to get that
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User Guide

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  • Introduction

    Meet The Bitterne Team
    Unlike many estate agents, Field Palmer work as a team for every single client and property. Your home and your transaction is priority to every person in the office. Communication is imperative to deliver fantastic service and should always be a team effort.

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    Stephanie Martin- Director
    Having always worked within the estate agency field, Stephanie has the necessary experience and passion for the industry and is fully committed to delivering the very best results to all clients whilst building an outstanding reputation. With a competitive nature, confidence and drive, both her Bitterne & Woolston offices are set for success, she strongly believes that leading by example is key. If you are looking for a competent and enthusiastic approach to selling your property, be sure to speak to Stephanie.

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    Jodie Oberst - Assistant Manager 
    After achieving the manager's position within the retail field, Jodie was ready for a new challenge. Field Palmer is the only Estate Agency she has worked for so we are proud to say she has been solely trained the Field Palmer way from both our Bitterne and Shirley offices! With a natural ability to adapt, Jodie relishes in meeting new people and matching them up with their perfect home. She enjoys seeing different styles of property and scheduling the best personalised marketing plan for each individual home and client. She enjoys working for Field Palmer as they value each person they deal with and treat others as they would like to be treated themselves.

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    Chloe Phillips - Senior Sales Negotiator
    Coming from a heavily service orientated background, Chloe delivers service levels like no other! She expresses sincere care and empathy to all clients throughout the house moving process. Having lived in the SO18 & SO19 area her whole life, she brings an abundance of local knowledge that she is always eager to share. She thrives on the constant changing marketplace and the fast pace of estate agency. Her attention to detail is incredible, allowing her to provide accurate and thorough valuations to all local vendors.

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    Rhiannon Hayter - Sales Negotiator
    After purchasing her first home through Field Palmer Woolston, Rhiannon was keen to join the team! Having previously worked within a corporate estate agency environment, she has already experienced the basics of the job role and we are excited to see her progression. Rhiannon demonstrates incredible communication skills and a genuine desire to help all she comes in contact with. With a great sense of humour, competitive edge and brilliant local knowledge, we know our clients will be in safe hands!

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    Steve Smith -KKS Mortgage & Financial Services
    Steve has a wealth of experience in the financial field, being in the business since 1986 and has successfully run and managed his own company since 2005. Steve works out of the Bitterne Office throughout the week. He is approachable, knowledgeable and trustworthy. With a bank of referral and repeat clients we are confident you will be more than impressed with his services. Unlike many financial advisors, Steve does not charge his clients any fees, making him completely free to use. He is classed as a whole of market advisor, which gives him the confidence that he can direct you to the best mortgage rate, saving you, the client, money. He competently carries out daily offer checks on any applicants hoping to buy via Field Palmer, meaning the vendors are provided with accurate and detailed information, allowing them to make an informed decision when choosing which applicant to proceed with. If you are looking for a helpful and proactive advisor who can give the best advice on both mortgages and life insurance, please ensure you speak with Steve.
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    User Guide

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    Testimonials from Sellers

    • Seller Testimonial

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      Truly outstanding, absolute pleasure
      I really cannot speak highly enough of the Team in your Bitterne office, especially Steph, Jodie and Chloe. They have all been absolutely outstanding, from the very first visit to give a valuation, to completion. We thought selling our home at this moment in time was not going to be easy and I admit we got through a lot of sanitiser! Truth is, it was all much easier than we expected because of all the excellent professionalism and understanding your team displayed, they were tireless in their search to secure a buyer.  I would not hesitate to recommend , truly outstanding, absolute pleasure , their support made all the difference. - Mrs H, Sholing

    • Seller Testimonial

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      The best in Bitterne
      Steph and the team worked tirelessly to secure several viewings and a brilliant sale. They always did accompanied viewings and gave timely feedback and information. I could've recommend them highly enough. From first to last the best in Bitterne. - Mrs T, Sholing

    • Seller Testimonial

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      The stand out agency
      Having 3 estate agents view the property FP were the stand out agency. This first impression was right, Stephanie and the other members of the sales team were excellent from start to finish. Especially Steph who really pushed the sale to its conclusion. Could not recommend highly enough. Big thanks to all at Field Palmer. - Mr T, Bitterne

    • Seller Testimonial

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      Excellent service... a lovely friendly approach
      We were selling my partner's house and we had it on with another agent in Bitterne. They had it on the market for three months but all we had was people not turning up to view and no feedback. We changed to Field Palmers and what a different approach we were kept up to date and advised by phone and email of viewings and feedback of all viewings. We soon had an offer on the house and it has today been completed within 3 months. Excellent service by all the staff and a lovely friendly approach. We would not hesitate this agent if you are selling or considering selling your property.  - Mr B, Bitterne

    Testimonials from Buyers

    • Buyer Testimonial

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      Fast, professional and always so friendly
      We bought our first home with Field Palmer Estate Agents and it was an excellent service. Everything went smoothly and the correspondence from both Stephanie and Jodie was fast, professional and always so friendly. I would completely recommend them to anyone in the area, all of their employees are welcoming and complete all work to a high standard. 10/10 ¿  - Miss H, Woolston

    • Buyer Testimonial

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      Amazing and did a fantastic job
      Steph and the team handled my sale and purchase for me, although it wasn't easy they were amazing and did a fantastic job. They found me the perfect new home and I can't thank them enough!! I will use them again and will certainly point people in their direction!! Excellent work THANK YOU. - Mr E, Merryoak

    • Buyer Testimonial

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      Awesome, always available, very accommodating
      Steph and her team were awesome, always available, very accommodating, and helpful in assisting us with our purchase. All-in-all, a great experience. THANK YOU SO MUCH!! - Mr H, Bitterne

    • Buyer Testimonial

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      They were a shining beacon of hope
      During a long, complicated, drawn out sale (different agent) and my onward purchase through Field Palmer they were a shining beacon of hope. Stephanie and the team continuously exceeded all expectations. Without their expert guidance and amazing personal service I honestly believe that my onward purchase would not have happened in time. Keep up the great work and you will be my first point of call if/when I come to sell again. - Mr N, West End
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    Disclaimer

    The content on this Microsite has been uploaded by Field Palmer, Bitterne. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Field Palmer, Bitterne. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Field Palmer, Bitterne. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Field Palmer, Bitterne on +442380422600.