Why choose us? Where to start!
Our family business started trading as a lettings agency in 2012 and soon established itself as the most popular in Newport and its surrounding areas.
Our company ethos guarantees you get the best possible service money can buy. From the beginning of your lettings journey we promise you our undivided attention, we'll get to know each other well so you don't have a stranger answering your calls. Many of our landlords have become personal friends on Facebook - and we love making new friends. What else makes us so special then ....
We proactively market your property to find a suitable tenant quickly
Fast rental payments
We make daily bank transfers so you will have your rent within 1 banking day of us receiving it
Check us out and you’ll be delighted to see how much we will save you
We maintain a good relationship with your tenants which results in longer and happier tenancies all round
As a smaller company you’ll benefit from dealing with the same people every time you call and we’ll always know what is happening with your property
We don’t settle for a quick phone call we use a 3rd party specialist referencing company to vet your tenant, and then send you a copy of the report so you can make an informed decision on whether you want the applicant as a tenant
Peace of mind
Unlike most we are an ARLA licensed and regulated letting agency. We are also licensed by Rent Smart Wales and accredited by the National Landlords Association
Your money is safe with us
We hold client money protection and indemnity assurance
Right to redress
We are members of the Property Ombudsman service
Open and honest
We don’t tell you there are hoards of people waiting for a property like yours when there aren’t. We don’t flyboard or advertise properties as to let when they were let months ago to make us look bigger than we are. We don’t charge our contractors for using them only for them to add the extra cost to your bill
Everyone working in our team holds suitable industry qualifications or is studying for them. Everyone!
On all the main portals and a few more besides
Little extras – need the bins putting out? Just ask us
Check out our Facebook reviews and see what people REALLY think about us
Why are we different?
As landlords ourselves we know exactly what you are looking for in a tenant, agent and tenancy. We never make false promises and always keep you fully informed. We are a family firm that works from a super new office on Malpas Road but are always around if you want to meet with us or just ask for advice.
We can summarise the main difference in 3 words – WE ACTUALLY CARE
When our landlords decided to sell a property they chose us to manage the sale for them. Gradually the word spread about our customer service and value for money and we were approached by new customers to sell their properties too - and that is how our estate agency arm was formed - by recommendation.
Our company ethos guarantees you get the best possible service money can buy. From the beginning of your sales journey we promise you our undivided attention, we'll get to know each other well so you don't have a stranger answering your calls.
We'll take some professional quality photos and create a floorplan of your property, and then get them online with all the major portals and our website, and display them in our office window superfast!
We don't keep potential viewers waiting a week, we fit them in as quickly as possible - strike while the iron's hot and all that! All viewings are accompanied by one of our experienced and superfriendly agents, and they'll come back to you soon after the viewing to tell you how it went.
Any offers are dealt with quickly and efficiently, we'll get you the best possible price for your property.
Our sales progression is second to none - we're very good at nagging solicitors to get things moving!
And how much do we charge you might ask. Well we don't suggest a high price and then haggle our way down when we find another agent has quoted less! We don't need to as our prices are fair to start off with - give us a call on now and find out for yourself.
Here’s what others think ……
“5 Stars. Superb. I have never been a fan of estate agents but it is a pleasure dealing with these guys.”
P. Gardiner, Newport
“My husband and I have been dealing with Debbie and Aaron from Freelancer Lets for a number of years now. They are a fantastic company and they do what it says on the tin!. They ring you when they say they will, they are proactive in their approach to your needs and have never let us down. I would have no hesitation in recommending Freelancer Lets (and I have done!, several times) They are big enough to cope with dealing with your property requirements and small enough to care about what they do. We have tried the bigger companies but are so pleased to have found Freelancer, much more of a personalised service.... everytime”
J. Jones, Cornwall
“Fast, efficient, professional and extremely helpful. Can't recommend enough”
“Refreshing to deal with a letting agent that believes in honest feedback. Excellent screening of potential tenants and no false promises. Having dealt with letting agents regularly over the last 8 years, the service that these guys offer beats other agents that we have dealt with. Already instructed them for another property and would definitely recommend them to others.”
“In my dealings with Freelancer Lets I have found them to be Prompt, Friendly and Helpful and they carried out the business of letting our property to my total satisfaction. When the project seemed to be getting bogged down with another agent they were like a breath of fresh air and put the project back on track and brought it to a speedy and satisfactory conclusion.”
W.R. S. (totally satisfied Malpas resident)
"We had one of our properties to let with another agent for some time when I was introduced to Freelancer Lets. After only a week of us instructing them they had found a tenant for our property. The matter was then dealt with in a very efficient and professional manner and as a result the tenant moved in within the next 7 days. During this period all references had been undertaken and confirmed and all necessary paperwork had been organised."
S. Investments Ltd
So there you go. Call us anytime for your FREE property appraisal or email us - we’d love to meet you!
Disclaimer: The information about this Agent is provided by the Agent themselves as an advertisement for their agency services. Rightmove is not endorsing this Agent and makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove does not check or verify the accuracy of the content. The information is generated, provided and maintained by Freelancer Lets and Sales, Newport . Please contact the Agent directly to obtain further information about their property services.