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Hearnes is built on honesty and integrity
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    Whether you're buying or selling, whether your ideal home is a new apartment, a period property or anything in between, with the help of Hearnes Estate Agents, you can look forward to finding what you want, finding a serious buyer and enjoying a smooth, successful transaction from beginning to end.
    Hearnes estate agents is built on honesty and integrity whilst providing an unrivalled level of service. Established in 1996 by a husband and wife team, Lyndon Le Boutillier and Lynda Hearne, Hearnes has now become one of the most respected and successful estate agencies in Dorset and Hampshire, with market leading offices in the towns they operate within.
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    Right from the start, the Directors set out to change people's perceptions of estate agents; to prove that friendliness and professionalism can go hand in hand; to be open and straightforward and always ready to help; be responsive and accountable and live up to every promise they make.In short, to take the usual stresses and strains out of buying and selling, and make the whole process as simple and straightforward as you've a right to expect.
    Sally Gravener and Anthony Holtom joined Lynda and Lyndon in 2010 as Shareholders and Directors of the Ringwood office where they have maintained the high levels of service and enjoyed building the office to market leading position in Ringwood. 
    The Bournemouth team would be delighted to hear from you if you are looking to buy or sell in the Bournemouth area. Their prominent town centre office offers a comfortable and professional environment with pro-active and friendly staff. Hearnes offer unrivalled and tailored marketing to suit each property including eight property websites, five journals and magazines, impressive glossy brochures with professional photographs 2D and 3D floor plans. 

    Why Use Hearnes?
    Ask our clients why they feel so at home with us and among the variety of reasons, certain common factors are bound to emerge.
    *Detailed, wide-ranging knowledge of the local markets
    *Free premium listing on all major web sites for every property generating approximately 44% more enquiries than standard listings
    *Free Rightmove performance reports emailed/posted to you regularly for you to check activity on your specific property· Client feedback after every viewing
    *Regular contact to update you on changing marketconditions and buyers' reaction your home
    *Truly independent to ensure impartial, unbiased advice· No tied sole agency agreements binding you to a single agent for any long period*
    *Friendly, knowledgeable people always ready, willing and more than able to help
    *Top quality photography and brochures to present your property in the best light
    *Eye-catching effective advertising in local and regional media and on the internet
    *Traditional values of a family owned and run business· Accompanied viewings
    *Working practices based on sound Christian principles of honesty, fairness, integrity and helpfulness
    *Quality property photography, including aerial shots if required
    *All calls returned - and mobile numbers available for all staff


    *Some Estate Agents will ask you to sign an agreement for as much as 16 weeks which you cannot then get out of, even if the agent does not deliver the expected service. At Hearnes we do not understand what benefit this is to our clients. We are confident in keeping our clients through good service, not unscrupulous contracts. 
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A seller's guide
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    Selling your property can be for a number of reasons, ultimately it's a transaction of a large commitment and getting it right to ensure you achieve the most amount of money whilst considering your requirements is paramount.

    The First Step

    You know you want to move, however do you have an idea on where and what to? This doesn't mean knowing the exact property you will move into but more so of having an appreciation of what you will be able to afford. If you are buying on, vacating into temporary accommodation or renting, it is important to put yourself in the strongest position possible, which is achieved by getting a buyer. In this instance it is sensible to get your property valued and then discuss figures with a mortgage consultant; they will then be able to give you an idea on what you can afford.

    Getting Ready to Sell

    You need an estate agent to conduct a market appraisal (marketing valuation) to draw comparisons against comparable properties and sold prices, this gives you an insight on how best to market your property. To ensure this is accurate it is worth collating the following information: gas and electrical checks (within the last year), building regulation checks for works carried out on the property. Council tax, utility, buildings and contents insurance bills, allowing potential buyers to estimate running costs. Finally if leasehold, service charges, ground rent, rent (for shared ownership) and years left on the lease.

    During the estate agents visit, it is advisable to ask for an opinion on home staging and consideration into whether any improvements can be made to achieve the best price.

    You are required to have an Energy Performance Certificate ordered before you market your property, this can be arranged by contacting your estate agent. For more information click here.

    For Sale

    You will now have a marketing strategy in place and you will be expecting the first of your viewings; viewings are best conducted by the estate agent and in the home owners/tenants absence, this allows the potential buyer to be as open and honest when trying to extract constructive feedback.

    For Sale boards are paramount in ensuring you are doing everything possible to market your property; for leasehold properties, you should check with your management company if these are permitted.

    Agreeing a Sale and the Final Stages

    Once your agent has extracted the best possible offer on your behalf and you have accepted it, you will be ready to instruct a solicitor. This is a requirement before memorandum's of sale or draft contracts can be issued.

    Moving forward your solicitor and estate agent will remain in regular contact to advise you on the process to follow, ultimately it is important to note that the buyer is in a position, as are you, to withdraw from the sale up until exchange of contracts takes place, at the point of exchange a completion date will have been agreed by all parties. That is the day that you are no longer the legal owner and need to have moved out by a set time; this is a useful time to note that vacating a property either by moving into accommodation on a temporary basis as opposed to buying on can create an easier agreement for exchange and completion.

    For any further advice on selling your property, please feel free to contact our sales team in Bournemouth, Ferndown, Wimborne or Ringwood.

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A buyer's guide
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    Buying a house is an exciting commitment that at times can be daunting, whether or not you are a first time buyer or a seasoned purchaser this guide has been designed to point out some valuable stages that you will need to consider to help you along the way.

    The First Step

    You'll need to know how much you can borrow, talking to an independent financial adviser, bank or building society will be the starting point and the aim here is to get your 'Agreement in Principle', 'Mortgage Promise' or 'Decision in Principle'. Once you have this you will be in a stronger position when trying to negotiate an offer on your purchase as the seller (vendor) knows that you can get a loan.

    Costs to Consider

    Affordability based on your income and expenditure will be assessed by your financial adviser, and or bank/lender, including your deposit. You'll also need to consider other costs such as legal (conveyancing) fees, surveys, mortgage arrangements, land registry, removals and stamp duty.

    Stamp Duty Land Tax rates from 4 December 2014 have been updated, to assess the amount you will need to pay please follow this link to the HMRC SDLT Calculator

    We would be happy to recommend local companies that can provide quotations for the additional services you will require, enabling you to cost effectively.

    Found something you like?

    Now you have an 'agreement/decision in principle or a mortgage promise', worked through costs, affordability and are confident on your budget you are ready to make an offer; this needs to be made through the instructed estate agent marketing the property, they will negotiate as required. Once your offer is accepted, you should request the property is taken off the market subject to you instructing a solicitor and applying for searches (a payment will usually be required by your solicitor). The seller will also instruct a solicitor and draft contract documentation will be drafted for the sale. Your solicitor will guide you from this point, dealing with any enquiries and queries you may have.

    During these stages you should also instruct a survey on the property, this gives you an opportunity to assess points important to you, should this prove unsatisfactory then a discussion with the selling agent is recommended or you have the choice to withdraw from the purchase with no penalty to you, unless you have made financial commitments away from the survey.

    Moving in

    Now you are at the most exciting point of your purchase; prior to exchange your solicitor will ask for your deposit, once that has been paid and cleared you will exchange contracts with a completion date agreed. Completion is the day that keys are released (subject to confirmation from the seller's solicitor), you are the owner of your very own new home and a time is agreed for you to be able to move in.

    For any further advice on buying a property, for residential or investment purposes please feel free to contact our sales team in Bournemouth, Ferndown, Wimborne or Ringwood.

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  • Introduction

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    Always here when you need us, please pick up the telephone or email us for a friendly response at all times .... 01202 317317 bournemouth@hearnes.com www.hearnes.com
  • Team Member

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    Sally Gravener - Managing Director and Owner
    Sally began her estate agency career in 2001 and quickly established herself as the top sales person in Ringwood for a large corporate estate agency. Subsequently, at the age of 24, she was offered a managerial position at their Highcliffe office and through innovation, drive and maintenance of the highest standards of customer service, Sally lead this branch to record business levels. In 2010 she became Shareholder and Director of Hearnes in Ringwood. With an established team in Ringwood maintaining a market leading position, Sally was able to expand the business further by opening a Bournemouth town centre office in July 2013, where she enjoys dealing with a diverse range of properties in a lively, cosmopolitan town. Sally is accustomed to dealing with a variety of property, ranging from waterside and rural homes to town centre houses and apartments. This experience combined with her attention to detail and acute understanding of customer needs will offer the buyers and sellers of Bournemouth an unrivalled level of service and an outstanding moving experience, helping to alleviate the pressures of moving home.
  • Team Member

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    James Evans - Branch Partner
    Originally starting his estate agency career with a large independent agency in 2005 as a trainee negotiator James quickly gained a series of promotions leading to a branch manager position after working a variety of markets within Dorset, giving him a wealth of experience locally. With a keen eye for detail, hard working nature and professional manner he is keen to progress further within the company. Out of work James is kept busy with his two young children and can be found coaching or refereeing his sons football team on a sunday morning come rain or shine!
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    Andrew King - Valuation Manager
    Andrew returned to his estate agency career in 2015 following a short period working with premium sport cars for The Westover Group in Poole. Andrew began his estate agency career in 2005, working as a Junior Negotiator in New Milton for a corporate estate agency where he progressed to managing this and their Highcliffe office. After working within a variety of markets Andrew has gained invaluable experience and is keen to progress further within Hearnes through his hard working nature and eye for detail. Away from the office, living in Ensbury Park, Andrew enjoys spending time with his wife, Natalie, and young daughter, Grace, whilst also attempting to improve his golf handicap.
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    Jonathan Marsh - Senior Property Consultant
    Born and raised in Christchurch, Jonathan graduated from the Arts University College Bournemouth in 2012 with a degree in Graphic Design. Upon graduation Jonathan moved to London and worked in media before moving into management with a national restaurant chain. However, his love of the area has lured him back and where his natural communication skills and desire to pursue a career in property have brought him to the attention of Hearnes Estate Agents. Jonathan joined the team in Bournemouth shortly after the opening in 2013 and has shown an exceptional aptitude for estate agency.
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    Kelly Howe - Property Consultant
    Kelly relocated to Verwood from London in 2011 to raise her young family. Having joined Hearnes from a retail management background, Kelly is a firm believer in a friendly but professional service. She has a proactive attitude and is very organised, ensuring her clients the service they deserve.Outside of work Kelly enjoys spending time with her family at Moors Valley Country Park and visiting the beach.
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    Matthew Hillier - Property Consultant
    Matthew returned to estate agency in early 2016 after working in a diverse range of customer service and sales markets including working within the Westover Group based in Poole. Born in London and raised in the Bournemouth area Matthew has a wealth of local knowledge that he effectively delivers alongside his passion for providing an exceptional level of customer service. Originally studying in graphic design at the Bournemouth arts institute Matthew has a keen eye for detail and loves combining traditional and modern methods of communication with clients. Out of the office Matthew enjoys playing Golf and Football whilst also getting his hands dirty helping his parents with their property project.
  • Team Member

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    Shanice Chapman - Junior Property Consultant
    Born in Bristol, Shanice started travelling extensively around the world with her family at the age of 4. After a few long stints of living in Australia, she moved back to the UK permanently at the age of 12. She attended Prior Park College in Bath, where her love of all things historic grew. Shanice attended Bournemouth University where she gained her degree in Prehistoric and Roman Archaeology along with representing Bournemouth at the National Equestrian Polo Championships 2014 where her team came 3rd place. She has stopped competing but is still a keen rider taking the time wherever possible to go out riding. Shanice has lived in Bournemouth since 2012 and has a good knowledge of the local area. She has moved from Lettings to Sales and has an eye for investment properties, whilst enjoying managing her own investment property in Bristol. Outside of work Shanice likes to shop and is an active member of the national trust, often visiting properties around the country.
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    Sandy Songhurst - Sales Co-ordinator
    Sandy returned from living in Germany where she was working for the British Army and commenced her career in estate agency with Mann & Co in 1996, initially working in the Richmond Hill branch. During her time with Mann South West, Sandy worked at a number of offices throughout the region, from Lyndhurst to Dorchester and Weymouth, progressing from branch administrator to regional secretary and then on to sales co-ordinator in addition to this role. On leaving Mann South West Sandy worked for a town centre independent agency followed by a well-established estate agent in Westbourne, before moving into Lettings as property manager. Having been approached by Hearnes Sandy has been tempted back to estate agency and her enjoyment of sales progression. In her spare time Sandy enjoys meeting friends, films and reading and is encouraged by her partner to watch a wide variety of sports, although mainly from the comfort of her sofa these days.
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    Helen Collins - Branch Administrator
    Originally from Suffolk, Helen moved to Bournemouth in 1997 to pursue a career in Hospitality and spent a number of years working in several of Bournemouths seafront hotels before joining a large nationwide Corporate Estate Agency as Branch Administrator. Helen initially worked in the Bournemouth office before working in many of the satellite local offices within the agency. Giving her a very good local knowledge base in the property market. After 8 years Helen moved away from Estate Agency and worked for some time for a Global Engineering company, organising travel for a team of corporate Lawyers initially before more recently transferring into an IT support role. However Helen was tempted back into Agency and enjoys the demanding role of organising a busy Town centre branch and being part of a pro-active energetic team! When not working Helen enjoys running and luckily her husband shares her enthusiasm. A keen horse rider from an early age she regularly visits her parents' farm and gets in the saddle and takes out her mum's one eyed horse!
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    Bournemouth has it all...
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      With seven miles of golden sands and sparkling sea, the vibrant cosmopolitan town of Bournemouth has it all - a vast variety of shops, restaurants and holiday accommodation, seafront hotels, buzzing nightlife and endless countryside with beautiful award winning gardens and watersports galore.
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      Bournemouth is a large coastal resort town in the ceremonial county of Dorset, England. According to the estimates for 2012the town has a population of 183,000, making it the largest settlement in Dorset. It is also the largest settlement between Southampton and Plymouth. With Poole and Christchurch, Bournemouth forms the South East Dorset conurbation, which has a total population of approximately 400,000.Founded in 1810 by Lewis Tregonwell, Bournemouth's growth accelerated with the arrival of the railway, becoming a recognised town in 1870. Historically part of Hampshire, it joined Dorset with the reorganisation of local government in 1974. Since 1997, the town has been administered by a unitary authority, giving it autonomy from Dorset County Council. The local authority is Bournemouth Borough Council.Bournemouth's location on the south coast of England has made it a popular destination for tourists. The town is a regional centre of business, home of the Bournemouth International Centre and financial companies that include Liverpool Victoria and PruHealth.In a 2007 survey by First Direct, Bournemouth was found to be the happiest place in the UK, with 82% of people questioned saying they were happy with their lives.
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      In the twelfth century the region around the mouth of the River Bourne was part of the Hundred of Holdenhurst. The hundred later became the Liberty of Westover when it was also extended to include the settlements of North Ashley, Muscliff, Muccleshill, Throop, Iford and Tuckton, and incorporated into the Manor of Christchurch. The first record of Bournemouth as a place name was in the 1300s when a monk noted a stranded whale at "La Bournemowthe". The Christchurch cartulary of 1407 also uses this spelling.From the latter half of the 15th century "Bourne Mouth" seems to be preferred until the late 18th century when "Bournemouth" became predominant, although its two word form appears to have remained in use up until at least the early 20th century, turning up on a 1909 ordnance map.Although the Dorset and Hampshire region surrounding it had been the site of human settlement for thousands of years, Westover was largely a remote and barren heathland before 1800.A skull thought to be 5,500 years old was found at Longham in 1932, indicating that Neolithic man had at least visited the area; there have been Bronze Age burials near Moordown, and the discovery of Iron Age pottery on the East Cliff in 1969 suggests there may have been a settlement there, but no-one lived at the mouth of the Bourne River and the only regular visitors until the 19th century, were a few fishermen, turf cutters and gangs of smugglers. During the Tudor period part of the liberty was used as a hunting estate, 'Stourfield Chase', but by the late 18th century little evidence of it remained, save for a few fields around the Bourne Stream and a cottage known as Decoy Pond House, which stood near the site of the present Square. During the latter half of the 16th century, James Blount, 6th Baron Mountjoy began mining for alum in the area now known as Alum Chine but this venture failed and he died penniless in 1581. In 1574, the Earl of Southampton noted that the area was, "Devoid of all habitation" and, as late as 1795, the Duke of Rutland recorded that "...on this barren and uncultivated heath there was not a human to direct us".Prior to the Christchurch Inclosures Act 1802, more than 70% of the Westover area was common land. The act together with the Inclosure Commissioners' Award of 1805 transferred five thousands acres into the hands of five private owners including James Harris, 1st Earl of Malmesbury and Sir George Ivison Tapps. In 1809, the Tapps Arms public house appeared on the heath. A few years later, in 1812, the first official residents, retired army officer Lewis Tregonwell and his wife, moved into their new home built on land purchased from Tapps. The area would have been well known to Lewis who, during the Napoleonic wars, spent much of his time searching the heath and coastline for French invaders and smugglers. Anticipating that people would come to the area to indulge in the newly fashionable pastime of sea-bathing, an activity with perceived health benefits; Tregonwell built a series of villas on his land between 1816 and 1822, which he hoped to let out. The common belief that pine scented air was good for lung conditions, and in particular tuberculosis, prompted Tregonwell and Tapps to plant hundreds of pine trees. Although these early attempts to promote the town as a health resort were unsuccessful, by the time Tregonwell had died, in 1832, Bournemouth had grown into small community with a scattering of houses, villas and cottages. The town would ultimately grow up around the scattered pines and tree-lined walk to the beach, later to become known as the 'Invalids walk'.In 1835, after the death of Sir George Ivison Tapps, his son Sir George William Tapps-Gervis inherited his father's estate. He hired the young, local architect, Benjamin Ferrey to develop the coastal area on the east side of the stream.Bournemouth's first hotel, later to become part of the Royal bath Hotel, opened in 1838 and is one of the few buildings designed by Ferrey still standing. Bournemouth started to grow at a faster rate as George William started developing the seaside village into a resort similar to those that had already grown up along the south coast such as Weymouth and Brighton. Despite enormous investment, the town failed to take off and so in 1841, Sir George invited the physician and writer Augustus Granville to stay. Granville was the author of The Spas of England, which described health resorts around the country and as a result of his visit, Dr Granville included a chapter on Bournemouth in the second edition of his book. The publication of the book, as well as the growth of visitors to the seaside seeking the medicinal use of the seawater and the fresh air of the pines, helped the town to grow and establish itself as an early tourist destination.In the 1840s Benjamin Ferrey was replaced by Decimus Burton, whose plans for Bournemouth included the construction of a garden alongside the bourne stream, an idea first mooted by Granville. The fields south of the road crossing (later Bournemouth Square) were drained and laid out with shrubberies and walks. Many of these paths including the 'Invalids walk' remain in the town today. A second suggestion of Granville's, a sanitorium, was completed in 1855 and greatly raised Bournemouth's profile as a place for recuperation.At a time when the most convenient way to arrive in the town was by sea, a pier was considered to be a necessity. Holdenhurst parish council were reluctant to find the money however and an attempt to raise the money privately in 1847 had only succeeded in financing a small 100 feet (30 m) jetty. The Bournemouth Improvement Act of 1856, granted greater financial autonomy to the town and a pier was approved that same year. A number of wooden structures were built before a 838 feet (255 m) cast iron design by Eugenius Birch was completed in 1880. Under the Act, a board of 13 Commissioners was established to build and organise the expanding infrastructure of the town, such as paving, sewers, drainage, street lighting and street cleaning.The arrival of the railways in 1870, allowed a massive growth in seaside and summer visitors to the town, especially from the Midlands and London. In 1880 the town had a population of 17,000 people but by 1900, when railway connections were at their most developed to Bournemouth, the town's population had risen to 60,000 and had become a favourite location for visiting artists and writers. The town was improved greatly during this period through the efforts of Sir Merton Russell-Cotes, the town's mayor and a local philanthropist, who helped establish the town's first library and museum. The Russell-Cotes Art Gallery & Museum was housed in his mansion and after his death it was given to the town. Bournemouth became a municipal borough in 1890 and a county borough in 1900.As Bournemouth's growth increased in the early 20th century, the town centre spawned theatres, cafés, two art deco cinemas and more hotels. Other new buildings included the war memorial in 1921 and the Bournemouth Pavilion, the town's concert hall and grand theatre, finished in 1925. The town escaped heavy bombing during the Second World War but the sea front incurred great damage when it was fortified against invasion. The cast iron lamposts and benches along the front were removed and melted down for munitions as was much of the superstructure from both Bournemouth and Boscombe piers before they were breached to prevent their use by enemy ships. The large amounts of barbed wire and anti tank obstacles along the beach, and the mines at the foot of the chines, took two years to remove when peace was finally achieved.The Royal National Lifeboat Institution stationed an inshore lifeboat at Bournemouth in 1965 but it was withdrawn in 1972. Coverage for the area has otherwise been provided from Poole Lifeboat Station A large conference and exhibition centre, the Bournemouth International Centre, was constructed near the seafront in 1984 and in 1985 Bournemouth became the first town in the United Kingdom to introduce and use CCTV cameras for public street-based surveillance.The Waterfront complex which was intended to hold an Imax cinema was constructed on the seafront in 1998 and was demolished in spring 2013. The 19M (62 ft) high, concrete and smoked glass building featured a wavy roof design but was despised by residents and visitors alike because it blocked views of the bay and the Isle of Purbeck. In 2005 it was voted the most hated building in England in a 10,000 people poll conducted by the Channel 4 programme, 'Demolition'. The site is to be used as an outdoors event arena, the council still plan on a larger redevelopment of the site and adjoining council land in the long term.

    Where we're active

    Our Branch

    Our Branch

    Current Properties

    Recently Sold Properties

    Note: Markers represent the centre of postcodes, not exact locations

    Find us

    122 Old Christchurch Road,
    Bournemouth,
    BH1 1LU

    Telephone us

    Buying: 01202 066145  Local call rate

    Email us

    Contact us

    Title

    Where service counts
    • Introduction

      Please don't take our word for it...
      Whether you're buying or selling, whether your ideal home is a new apartment, a period property or anything in between, with the help of Hearnes Estate Agents you can look forward to finding what you want, finding a serious buyer and enjoying a smooth, successful transaction from beginning to end - here are some of our recent clients' comments...

    Testimonials from Sellers

    • Seller Testimonial

      the most efficient service we have encountered
      Mr & Mrs D from Bournemouth -  We've dealt with numerous estate agents and we can honestly say that Hearnes have provided us with the best and most efficient service we have encountered.
    • Seller Testimonial

      you've really earned your fee
      Mr & Mrs N from Bournemouth - I never thought I'd say it, but you've really earned your fee
    • Seller Testimonial

      a tremendous asset to your company
      Mrs B from Boscombe Manor, Bournemouth - Please give my special thanks to Natasha, who is a tremendous asset to your company. Thank you all, once again, for all you have done on my behalf.
    • Seller Testimonial

      you're the best!
      Mrs J from Bournemouth - To Everyone at Hearnes, Thank you to everyone who helped with my sale - you're the best! Until next time......
    • Seller Testimonial

      your service has been exceptional
      Mr and Mrs F from Meyrick Park, Bournemouth - To everyone at Hearnes Bournemouth.  Thank you for everything you have done to sell my flat, your service has been exceptional.
    • Seller Testimonial

      a huge THANK YOU
      Mr and Mrs P from Bournemouth - We would like so say a huge THANK YOU to you, personally and each member of staff at Hearnes, who have, in any way, been involved in the selling of our house. Always keeping us well informed, not to mention the speed in which you all "got the work done"!! Yours sincerely E & C
    • Seller Testimonial

      Thanks you for your professionalism
      Mr and Mrs T from Talbot Woods, Bournemouth - Dear Sally, Natasha, Jonathan and team, Thank you so much for selling our house and for finding us our new home. What a result! It has been a pleasure working with you all. Thanks you for your professionalism and excellent service. Please enjoy a glass of bubble on us! We hope to see you all again soon.
    • Seller Testimonial

      his dedicated and professional persistence
      Mr and Mrs B from Talbot Woods - Dear Sally, We are very thankful to James for his dedicated and professional persistence in achieving the exchanges of contracts on the above properties - and have spoken with him to let him know this. However we wish to thank you personally as well for your help and support in enabling this to be successfully achieved. A perfect outcome for us in being able to secure the onward purchase, which simply would not have happened without the efforts ( and diplomacy !! ) of both you and James. So again a Big Thank You !! We will be in touch to personally say hello before the Christmas break. Best wishes and Seasonal Greetings to you, James, Natasha and the team at Hearnes.
    • Seller Testimonial

      Hearnes have been brilliant
      Mr and Mrs H from Queens Park - Dear Sandy, Well we finally got to exchange of contracts! I want to thank you for sticking with it even when things became a bit challenging, and thank you for putting up with all my stresses and doubts. The whole team at Hearnes have been brilliant since we started on this roller-coaster ride 18 months ago, but we specifically chose Hearnes because of having a dedicated sales progressor, and I know we made the right choice. Not sure we would have got to this point without you, Sandy, so a big 'Thank You' from both of us
    • Seller Testimonial

      smooth and speedy sale
      Mr and Mrs S from Talbot Woods - Dear James and the team, Many thanks for your efforts in securing such a "smooth and speedy" sale.  I'll be recommending you.
    • Seller Testimonial

      We express our appreciation of the professionalism
      Mr and Mrs G from Meyrick Park - To Sally, James and the team, As you know our sale completed last week and we are now in our new abode.  We express our appreciation of the professionalism, support, expertise and friendliness of the team.  We wish you every success in the future.

    Testimonials from Buyers

    • Buyer Testimonial

      I wouldn't hesitate to recommend Hearnes
      Miss R from Bournemouth - Team Hearnes, Thank you so much for the lovely card and wine. I am so happy in my new house. Sandy, you were amazing in progressing the purchase, keeping me updated and guiding me through buying my first home! Natasha and Steph did a fab job of showing me around the property too! I wouldn't hesitate to recommend Hearnes and will certainly be back when I'm ready to upgrade to a two bed!
    • Buyer Testimonial

      all the wonderful team
      Mr and Mrs W from Boscombe Spa, Bournemouth - To all the wonderful team at Hearnes "The Best of the Best". Thank you for all your kind attention, your patience with both and sales and purchase. We are so thrilled to be living here. We love it.
    • Buyer Testimonial

      An estate agent to highly recommend
      Mr and Mrs F from Bournemouth - Dear Sally, We write to say a simple 'thank you' to all your team (especially Scarlett) for the part they played in our purchase. An estate agent to highly recommend.
    • Buyer Testimonial

      the most professional Estate Agents in the area

      Mr T from Bournemouth - Dear Sandy, I am incredibly grateful to you for the extremely professional manner in which you have project-managed this somewhat complicated and, at times, difficult sale. You have kept me fully informed at every step of the way, and, without fail, you have always filled me with confidence of your extensive skills to achieve a successful completion in the minimum of time. Despite working under considerable pressure, you have always had the good grace and strength of character to never rush me in our various conversations, and you have always made time to promptly answer any queries that I have raised.

      You are indeed a true credit to the wonderful team at Hearnes. Overall, my experience with all the team members at Hearnes has been totally positive and completely flawless. I feel privileged to be able to recommend Hearnes, without exception, to friends and colleagues as being the most helpful and professional Estate Agents in the area. It has been my absolute pleasure and delight to do business with Hearnes. I would like to extend my very best wishes to all of the team at Hearnes for a long and successful future in a business in which you simply excel and lead.

    • Buyer Testimonial

      'Outstanding' customer service we have received
      Miss A from Bournemouth - Dear Sally, I would also like to take this opportunity to thank Hearnes for efforts in finding us our new home. All of the staff within your office have been very approachable, friendly and professional. Jonathan and yourself have always been punctual with viewings and have always taken the time we needed to view the properties. The communication between you and your colleagues has been excellent - always returning phone calls, keeping us up to date and informing us of new instructions that you have taken on. I would highly recommend for anybody to sell their property through Hearnes due to the 'Outstanding' customer service we have received. Thank you to all of you
    • Buyer Testimonial

      An utter credit to Hearnes
      Mr and Mrs M from East Common, Bournemouth - Dear Jonathan, What a journey this has been! We finally got there in the end thanks to you! It has been a pleasure to meet you. We thank you for all your time, patience and dedication, not only with us but also in the personable way in which you have dealt with the sellers. An utter credit to Hearnes. Our best wishes for all your future endeavours, I am certain you will be truly successful, After all you found exactly what we were looking for.
    • Buyer Testimonial

      five star customer service
      Mr and Mrs M from East Common, Bournemouth - To all at Hearnes of Bournemouth, I think you should write a handbook for all the "other" Estate agents, on five star customer service and in buying and selling property! You are a breath of fresh air in what normally would, or should be a fraught time. Special thanks to Sandy and Jonathan, for getting us through this experience with humour, dedication and great communication. Thank you so much for making our experience less daunting and we truly appreciate all effort made. Thank you for a positive experience.
    • Buyer Testimonial

      Brilliant service from viewings to completion
      Miss R and her dog from Bournemouth - Brilliant service from viewings to completion. Only agents in Bournemouth who knew their properties inside and out when discussing them in person at the office, didn't hesitate to find the answers to any questions I had, booked me in for viewings easily and at my convenience, and thorough communication the whole way through. As a result I am in my first home much earlier than expected and my dog and I are very happy!
    • Buyer Testimonial

      Please enjoy a glass of bubble on us!
      Mr and Mrs T from Talbot Woods, Bournemouth - Dear Sally, Natasha, Jonathan and team, Thank you so much for selling our house and for finding us our new home. What a result! It has been a pleasure working with you all. Thanks you for your professionalism and excellent service. Please enjoy a glass of bubble on us! We hope to see you all again soon.
    • Buyer Testimonial

      express our delight at the service
      Mr and Mrs C from Bournemouth - Dear Sally, Many people are quick to forward complaints and few take the time to praise good service. We would like to express our delight at the service we have experienced from Scarlett. As from our first telephone conversation, she has been nothing but professional, pleasant and friendly whilst showing us through "The Chocolate Box." Scarlett's knowledge of the building enabled her to provide all the necessary information regarding costs, square footage, availability and rentals. Her approach was not one of "hard sell " but to guide us through all the information and options of what was available. Scarlett's prompt responses to voice messages even though out of office hours were refreshing. We noticed that the apartments were being sold without any window dressings. Scarlett provided a contact and co-ordinated access in order for the blinds to be measured and quotations provided. Scarlett personally escorted and introduced us to your Letting agent who we have now appointed. Scarlett has kept us fully informed during the entire process and has contacted our solicitor to provide us with updates on progress. We believe the best way to describe Scarlett is a wise head on young shoulders and a definite asset to your organisation We now look forward to exchange and completion.
    • Buyer Testimonial

      acted professionally from start to finish
      Mr S from Bournemouth - Good afternoon Sally, I would like to send this email to you to praise the efforts and commitment from Jonathan Marsh. From the point we arrived at the property to the point we left and visited other instructions, Jonathan managed and acted professionally from start to finish in all areas of agency. We have had our offer accepted on the property and I would also like to say (being a previous senior agent in the London property market) he has the experience of someone who has worked in the industry for 5+ years and should be a valued asset to your company, if he isn't already! I never feel the need to do these types of emails, and I was reserved when having to view properties to buy naturally due to the unfortunate tarnish estate agents have, Jonathan is an example of what an agent really is and should be! Best of luck with the remainder of the year and I will be highly recommending buyers/sellers his way, and also for certain giving our instruction back when we come to sell in the future.
    • Buyer Testimonial

      12 weeks from first viewing to completion

      Ms P from Westbourne - Dear James and all the team at Hearnes, Thank you so much for all your help and hard work in my flat purchase.....12 weeks from first viewing to completion..... GREAT STUFF

    • Buyer Testimonial

      I will be continuing to recommend you
      Mr T from Bournemouth - Hi Sally. Just to say thank you to you and the team once again for everything. The flat looked great yesterday! I will be continuing to recommend you to people looking in the area as your service was far better than any other agent I dealt with in my search.... All the best for this year. Regards, Dan'
    • Buyer Testimonial

      a very positive purchase with your company
      S&L from Bournemouth - Dear Sally, We finalised our purchase for The Chocolate Box just before Christmas.  I just wanted to say how pleased and impressed we both were with how Scarlett dealt with our viewings and purchase, always returning our calls, accommodating all of our requests and generally extremely professional at all times. We had been looking for a property for some time with many interesting experiences with property agents but Scarlett was a refreshing, positive representative so that I would not hesitate to return to your company for buying or selling a property. I would also like to say how helpful James had been and of course yourself for keeping things on track. Thank you for a very positive purchase with your company
    • Buyer Testimonial

      switched on communicator
      Mr & Mrs H from Boscombe, Bournemouth  - Dear Sandy, Just a note to say thank you for sorting everything to do with buying our new home.  It was lucky the right estate agent such as you was in place to ensure all the chain was "pushed" so there was no delay.  Many thanks for being such a switched on communicator and dealing with the issues along the way. 
    • Buyer Testimonial

      we are delighted with our new home
      Mr & Mrs V from Bournemouth - James, So sorry this has taken so long, we've been busy unpacking!! We just wanted to say a MASSIVE thanks for your support, patience and understanding in our recent purchase....we are delighted with our new home!!If we ever decide to move again we will come to you for sure. Many thanks James
    • Buyer Testimonial

      We would be completely lost without you
      Mr S and Ms J from Bournemouth - Dear Sandy, We would be completely lost without you.  Thank you for making our biggest dream happen. You are absolutely amazing at your job and we were extremely lucky to meet you and have you as our sales co-ordinator.  Forever grateful.
    • Buyer Testimonial

      Everything went so smoothly
      Mr and Mrs R from Bournemouth - Dear Sandy, May we take this opportunity to say how impressed we were with your coordination of Solicitors etc. Everything went so smoothly, thank you very much for all your help
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    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Hearnes Estate Agents, Bournemouth on 01202 317317.


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