House Network is the only estate agent with a 20-point customer promise designed to ensure we do everything we can to sell your home. And if we let you down - ever - we will sell your home for free.
Here are just a few of promises we make our customers are below, but if you want to read our 20-Point Promise in full, simply go to: https://www.housenetwork.co.uk/customer-promise.aspx
· Your home will be ready to market and post online with all the top property websites within just 24 hours of our home visit. That's a guarantee.
· We will provide you with your very own dedicated Relationship Manager with a direct number to contact them on.
· In the unlikely event your dedicated Relationship Manager isn't available to take your call, and you request an urgent call-back, we'll return your call within one hour.
· To avoid timewasters, every single person who views your home will be personally vetted by a human and all buyers are financially verified to ensure they're serious.
· We'll always take our shoes off when we enter your home. Always.
· You can request a weekly sales update call with your dedicated Relationship Manager, at a time set by you. And we'll call you on time every week, guaranteed.
· To show your home off in style, our Local Experts will work closely with you to take a minimum of 25 high-quality professional pictures of your home for you to choose from.
· All our staff are full time employees of House Network. No freelancers, no part-timers, no chancers. And we promise to look after them as well as we look after you. Just ask them.
· We will constantly monitor your ad's performance on Rightmove and all other sites and recommend any revisions that we think will maximise its performance.
· If you have any problems during your sale, we'll put you in direct contact with our big boss man Mark (he's the actual guy who personally set up House Network back in 2003).
House Network is the original (and we think best) branch-free estate agent, established in 2003, and we have sold more than 12,000 homes in the UK and saved our clients millions (and millions) of pounds. We might have sold the house you're in right now!
Our Home Selling Pack costs just £795 inc VAT and our No Sale No Fee Pack costs just £1,895.
And we've succeeded because we put one thing first: YOU. Customer service is everything to House Network, so look at our reviews, talk to our team and find out why we are the only agent with a 20-Point Customer Promise.