input and professionalism was in different league
I wanted to email, to express thanks to you personally for managing the whole sale process. The overall process was nothing at all like what we experienced in 2009 - and I dare say, had we instructed you at that time, we may well have sold a year earlier, despite the changing market.
Why we allowed ourselves to be persuaded that someone else could do better, I don't know.
We both felt that you did exactly what you said you would do, on the day that you said you would do it - and that makes such a difference. You gave good feedback in a timely manner, and managed our expectations very well.
We were also very pleased with the efforts of Lynne, and again, her input and professionalism was in a different league to that previously experienced.
As you know, I had a high regard for Martin, for more than two decades, and the "Cundey tradition" of being best in the area seems to be continuing with the new generation of managers.
We felt that we were dealing with personal advisers, rather than just Estate Agents - which is exactly how Martin used to work. Again, thank you for the excellent service, and please pass on our thanks to your team.
Mr & Mrs L