Richard Crathorne, Joint Chief Executive
"As Directors it is our job to ensure that Clients' expectations are met and standards remain high"
Founded originally in 1991, the Company has expanded to become one of the regions best known and most respected residential letting and property management companies. We pride ourselves on giving a professional lettings and property management service which embraces the principles of quality and of outstanding customer care.
Chris Blick, Regional Lettings Manager
Chris has been working in the Lettings and Estate Agency industry for over 3 years and prides himself on his customer service and professionalism. From starting as a lettings negotiator Chris' enthusiasm and passion for the industry has seen fantastic growth and now has great experience and knowledge to share to both landlords and tenants.
Julie Lidstone, Office Manager
Julie, our new office manager having joined John Shepherd Lettings after the recent business acquisition of Letting Places brings over 20 years of lettings practice to the company and rightly brings a wealth of experience into the team. Permanently based at our Solihull office, Julie will be available to discuss everything lettings with a detailed outlook coupled with excellent customer service.
Karis Loone, Lettings Negotiator
Karis, is our newest member of the lettings team and has joined our busy Dickens Heath office. Karis offers brilliant knowledge to both the sales and lettings market having worked for a busy estate agents in Kings Heath and is driven to deliver excellent customer service to all of her clients.
Laura Chandler, Lettings Negotiator
Laura, who is currently on maternity leave, is our longest serving member of the front end lettings team having been working for John Shepherd's for 9 years. After beginning and training as an administrator she has progressed into her negotiator role where her knowledge of the local market and industry is fantastic and her passion to succeed is second to none.
Rhianne Folan, Lettings Negotiator
Rhiannes enthusiasm and desire to succeed has already delivered fantastic results since joining the company in late 2016 and continues to develop her knowledge of the lettings market. Rhianne offers consistent advice and a very strong level of customer service.
Danielle Cull, Lettings Administrator
Danielle has been working with John Shepherds for 3 years and during that time she has established herself as an integral part of the team. Danielle has grown her knowledge and skills to a fantastic level to deliver great customer service to all of our clients.
Gail Gowan, Lettings Administrator
Gail had been working for Letting Places for 3+ years and has joined our Solihull office as part of the Letting Places business take over. Gail again brings a fantastic ethos to the work place and couples this with her knowledge of the lettings industry and local area having managed her own property portfolio.
Lisbeth Palser, Viewer
Lisbeth has been working for John Shepherd Lettings for over 2 years and works as our Saturday viewer. Lisbeth offers a fantastic degree of customer service and is knowledgeable of the properties we offer and the local market.
Annette Osborne, Portfolio Manager
Annette has been working for John Shepherds property management for 13 years and is an integral cog in our back operations. After training as an administrator and progressing her role, Annette now has extensive knowledge of all aspects of the lettings industry and ensures all of our managed portfolio is kept in order, ranging from property visits, renewal extension, arrears chasing and much much more.
Nanci Fitzgerald, Property Manager
Nanci has been working within property management for 6 years and has covered both block management in Ireland and residential within the UK. Her experience of the industry across the board is brilliant and with this offers fantastic service to all of her landlords within her designated managed portfolio and beyond.
Fiona Morgan, Repairs Coordinator
Fiona has been working for John Shepherd lettings for 3 years and teams up with Annette dealing with all things property management. Fiona has built up great experience and knowledge to deal with all issues tenants report to us to protect our landlords properties as quickly and efficiently as possible.