Chase Buchanan , Trowbridge

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User Guide

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Residential Lettings & Property Management

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Our highly motivated and industry trained lettings team have been letting and managing property rentals for over many years in the Wiltshire area so there is no-one better who knows that market, industry and the local area. We have a dedicated residential lettings department with a wealth of experience managing hundreds of properties ranging from one bedroom properties to more substantial country houses in Wiltshire.
For those who are looking to entrust their property investment in the hands of a letting agent are safe in the knowledge that we are proud members of the Association of Residential Letting Agents (ARLA) who regulate and set the highest standards with the lettings industry.

Whether you are a first time landlord or a seasoned property investor with a portfolio of properties, we offer a range of services to help you maximise the potential of your investment. Whether you are looking for a tenant finding service only or a fully managed property management service you are sure to find that Chase Buchanan can match your needs. Even if you are just looking to get some advice about the lettings market then we would be happy to help.

If you would like to find out more about our Tenant Finding Service or get more information about our Full Property Management service, take a few minutes to read our Landlord Guide online (see Landlords Tab).

In more recent times, the lettings market in the UK has boomed and we have ensured that we have the necessary resource to cope with this expansion without sacrificing the level of service to our customers.

If you are looking to buy a property to let out or you are considering letting your home, please get in touch here online.
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Calling All Tenants!

Are you thinking of letting a property?
Are you up to speed with the latest legislations?
Let our Tenants Guide (found under the Tenants Tab on the left hand side) help you get a better understanding of what it takes to ensure you become the perfect tenant. If you are unsure of what properties are available or interested to know more about how the lettings process works, use our property search feature here online or get in touch with our lettings department here today.

Our experience team are on hand to help you!

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties

User Guide

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Landlords Guide

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Here at Chase Buchanan, we pride ourselves in providing the highest level of service to our landlords and to this end we are on hand to help any new or experienced landlords manage their investment to its potential.

There are three types of service we provide our landlords:

Full Management Service

Rent Collection Service

Tenant Find Only Service

If you would like to find out more about either of our services, please get in touch with our lettings department here online.
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Full Management Service
This service is designed to manage the whole letting process on your behalf enabling you to continue with everyday life knowing that a team of property professionals are looking after your investment. Landlords who manage properties themselves often find that the day to day responsibilities can be demanding and keeping up to date with the changes to industry legislations can be difficult.

This is where we can help you manage the whole process from start to finish.

Marketing - Your property will be advertised and promoted through the various recognised property portals including our website and any local advertising that we may be undertaken.

Accompanied Viewings - Our experienced team will be on hand to accompany viewings of the property which will help maximise every opportunity of finding the right tenant for your property. We often find that this is a perfect opportunity for us to help your viewers to understand the process and become perfect tenants.

Tenancy Agreements - From tenant referencing to managing the legal tenancy agreement, we will take care of this on your behalf to ensure it meets the legal requirements and industry regulations.

Rent Collection - We have experience in managing the collection of rent from your tenants and ensuring that we represent you correctly in the legal process of collection rent and managing rent arrears if applicable.

Registering Deposits - Through the Deposit Protection Scheme (DPS) we will also manage this process for you to ensure this meets with the industry regulations. (annual fee applies). This service also manages any deposit disputes with your tenants.

Property Inspections / Maintenance - It is important that your property is well maintained and looked after by your tenants. We will arrange and carry out regular inspections protecting your investment and report to you any required maintenance that is required.

End Of Tenancy - From inspecting the property to managing the checkout process, our goal is to ensure that this process is managed professionally on your behalf.
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Rent Collection Service
This service is designed for landlords who wish to manage their property but would prefer to leave the collection of the rent to us. Tenants circumstances can change and our professional and knowledgeable team are used to navigating the issues which can prevent a tenant from paying their rent. This service does not include management and therefore a landlord who chooses this service must have the time available to mange the ongoing processes during the tenancy.

This service includes:

Marketing - Your property will be advertised and promoted through the various recognised property portals including our website and any local advertising that we may be undertaken.

Accompanied Viewings - Our experienced team will be on hand to accompany viewings of the property which will help maximise every opportunity of finding the right tenant for your property. We often find that this is a perfect opportunity for us to help your viewers to understand the process and become perfect tenants.

Tenant Referencing - This is one of the most important aspects to finding the right tenant for your property and we will manage the referencing aspect on your behalf.

Tenancy Agreements - We will produce your tenancy agreement and any other associated documentation to ensure it meets industry regulations and any legal requirements.

Rent Collection - We have experience in managing the collection of rent from your tenants and ensuring that we represent you correctly in the legal process of collection rent and managing rent arrears if applicable

Registering Deposits - Through the Deposit protection service (DPS) we will also manage this process for you to ensure this meets with the industry regulations. (annual fee applies). This service also manages any deposit disputes with your tenants.
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Tenant Find Service
This service is aimed at Landlords who wish to be more involved in the day-to-day / month-by- month process of managing their investment. Our service is based on finding a suitable tenant for you.

Marketing - Your property will be advertised and promoted through the various recognised property portals including our website and any local advertising that we may be undertaken.

Accompanied Viewings - Our experienced team will be on hand to accompany viewings of the property which will help maximise every opportunity of finding the right tenant for your property. We often find that this is a perfect opportunity for us to help your viewers to understand the process and become perfect tenants.

Tenant Referencing - This is one of the most important aspects to finding the right tenant for your property and we will manage the referencing aspect on your behalf.

Tenancy Agreements - We will produce your tenancy agreement and any other associated documentation to ensure it meets industry regulations and any legal requirements.
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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties

User Guide

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Tenants Guide

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Permitted Payments
Permitted payments and tenant protection information.

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments.

For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

Holding deposits (a maximum of 1 week's rent);

Deposits (a maximum deposit of 5 weeks' rent for annual rent below £50,000, or 6 weeks' rent for annual rental of £50,000 and above);

Payments to change a tenancy agreement eg. change of sharer (capped at £50 or, if higher, any reasonable costs);

Payments associated with early termination of a tenancy (capped at the landlord's loss or the agent's reasonably incurred costs);

Where required, utilities (electricity, gas or other fuel, water, sewerage), communication services (telephone, internet, cable/satellite television), TV licence;

Council tax (payable to the billing authority);

Interest payments for the late payment of rent (up to 3% above Bank of England's annual percentage rate);

Reasonable costs for replacement of lost keys or other security devices;

Contractual damages in the event of the tenant's default of a tenancy agreement; and

Any other permitted payments under the Tenant Fees Act 2019 and regulations applicable at the relevant time.

For properties in Wales, the Renting Homes (Fees etc.) (Wales) Act 2019 means that in addition to rent, lettings agents can only charge tenants the following permitted payments

Holding deposits (a maximum of 1 week's rent);

Security deposits;

Where required, utilities (electricity, gas or other fuel, water, sewerage), communication services (telephone, internet, cable/satellite television), TV licence;

Council tax (payable to the billing authority);

Payments for the late payment of rent (where required under the tenancy agreement);

Tenant protection

In addition to publishing relevant fees, lettings agents are also required to publish details of:

the redress scheme they are a member of; and

the name of the approved or designated Client Money Protection scheme they are a member of (if any).
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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties

User Guide

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Disclaimer

The content on this Microsite has been uploaded by Chase Buchanan , Trowbridge. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Chase Buchanan , Trowbridge. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Chase Buchanan , Trowbridge. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

*Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Chase Buchanan , Trowbridge on +441225341504.

Chase Buchanan , Trowbridge

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User Guide

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Chase Buchanan - Trowbridge

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Here at Chase Buchanan, our experienced teams in the Trowbridge and Melksham offices are on hand to help with whatever your property related enquiry may be. With our vast experience across all our staff, we are able to assist our clients who are looking to sell, let residential property in Wiltshire. We are committed to providing a first-class service from start to finish which is why we are regarded as the estate agent to trust when it comes to managing what is likely to be your biggest asset. We cover a wide area stretching across North & West Wiltshire.
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Residential Sales & Lettings

With the property market forever changing, we have learned to also change with the times and adapt to the various market conditions we are faced with. Our experience in the local areas of Melksham, Trowbridge and surrounding villages enable us to help our clients get to know the area they are moving to before committing to the next step along the buying process. Our dedication to helping people buy and sell in West Wiltshire has given us an unrivalled reputation for quality service, attention to detail and professionalism. With advances in technology we are able to reach a wider audience through the use of national property portals and through our social media channels.
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If you are thinking of selling or letting your property, please get in touch to book your market appraisal with our team.

Our Lettings department are experienced to handle your property investment and ensure that you are maximising every opportunity from the outset. We offer a range of services for our Landlords from a tenant finding service to full property management. Your investment is in good hands with Chase Buchanan.
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For more information on our services then please take a moment to visit our dedicated pages or get in touch with our team.

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties

User Guide

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Thinking of Selling?

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How much is your property now worth? This is the question in which we can help you with the answer. Our experience team of property professionals in our residential sales team have helped thousands of vendors achieve the best possible price in your area when it comes to selling their property.

With the property market forever changing, it is important to ensure that you are up to date with the current market conditions and the current value of your property. Our approach to selling in West Wiltshire spans decades giving you peace of mind that your chosen estate agent has the experience of the industry and the local area.

Whether you are looking to sell or would just like some professional advice then our highly trained and motivated team is on hand to help you, with no obligation.

Why Choose Chase Buchanan To Sell Your Home?

We are an estate agent in West Wiltshire who puts our clients' needs first when it comes to selling property. We work for you and pride ourselves in ensuring that we uphold the highest level of service to our clients each day.

We are proud members of the NAEA ensuring the highest levels of service are upheld on a daily basis by our staff.

We respect that there are many estate agents you can choose from when it comes to handling what is likely to be the largest asset you own but rest assured that our attention to detail, our experience in the industry and the successes we have achieved in the past will help you make the right decision. But, please don't take our word for it - take a moment to view our customer testimonials of happy clients who chose to instruct us to manage the sale of their property.

When it comes to marketing, we are the market leaders for ensuring that your property receives the maximum coverage to help achieve the best possible price within a reasonable timescale. Our professional sales particulars come with professional photography using the most recent technology by Giraffe 360. The cutting edge for professional photography and floor plans. Your property will be promoted via the most popular property portals (Rightmove, Zoopla and Prime Location) and featured on our regularly updated social media channels.

Our no obligation appraisal also includes some helpful tips and hints in how to best present your home before you go to the market. It doesn't matter if you own a one bedroom flat or a large country estate, we have the experience to help you achieve the best possible price.

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties

User Guide

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Thinking of Buying?

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If you are looking to buy a property in the local area, you will find our property search feature is second to none and a very helpful tool for our clients looking to browse available properties for sale. Our property listings are updated daily giving you the latest instructions at your fingertips but if you would also like to register your details, these properties will be sent straight to your inbox.

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties

User Guide

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service
We can recommend and put you in touch with .....

Conveyancing Solicitor

Mortgage Advice

Lettings & Management

A highly experienced team dedicated to providing a tailored lettings service that meets your requirements. We offer clear guidance on all aspects of lettings and have a qualified team that support you through the process.

Land & Development

Full detailed development appraisals.

Land valuations.

Fully bespoke marketing advice and service for New Developments and Refurbishment.

User Guide

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Introduction

Meet the team

Chase Buchanan sales team in Trowbridge offer a wealth of experience and local knowledge that is second to none. Please contact our friendly staff who are ready and willing to offer their expertise and help with all your property needs.

Team Member

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Paul Weeks BA AGPP

Paul Weeks is the Sales Manager in Kavanaghs Trowbridge office. Paul has many years experience in residential property valuations and sales with extensive local knowledge.
Team Member

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Kirsten Allnutt MNAEA

Kirsten Allnutt is an experienced senior negotiator who's main role is market appraisals and new listings alongside securing sales and accompanying viewings. Kirsten also has many years experience in Wiltshire across all residential property styles.
Team Member

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Gemma Patterson

Gemma is a negotiator mainly responsible for managing applicants requirements and carrying out viewings. Gemma is an enthusiastic and dedicated member of our team.
Team Member

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Jessica Copley

Jess is the our Saturday and part time sales assistant who plays a valuable role in gathering viewing feedback, arranging viewings, updating records and customer support.

User Guide

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Introduction

At Kavanaghs, we work hard to build and maintain our reputation as both professional and friendly. We appreciate how stressful buying or selling a property can be and we do our best to go the extra mile to help ease the process for everyone involved.

Our feedback is very important to us and below is a selection of comments from both our vendors and purchasers.

Testimonials from Sellers

Seller Testimonial

Nothing was too much trouble

"Efficient, friendly service at all times. Nothing was too much trouble. Sound advice given at all stages of the transaction"
Seller Testimonial

I've been in good hands of a professional firm

I am pleased to say that dealing with Kavanaghs has been a positive experience and I've felt that I've been in good hands of a professional firm who have kept me informed, offered good advice and managed to ultimately achieve a good sale price. Mr M-R
Seller Testimonial

Set standard other agencies should be measured by

10 out of 10

A pleasure to deal with. Excellent communication even when the buyers were 'off grid'. Set the standard by which other agencies should be measured.Many thanks Mr J - Trowbridge Vendor
Seller Testimonial

We would never hesitate in recommending this agent

"We have had a long standing relationship with Kavanaghs, in both selling, buying and renting property and we have always benefitted from good customer service and very sound advice. We would never hesitate in recommending this agent."Mr & Mrs T
Seller Testimonial

Thank you Kavanaghs for being so professional

I was very impressed with the way I was kept informed. All the members of staff I dealt with were very well informed and very efficient. Thank you Kavanaghs for being so professional. Keep up the good work.
Seller Testimonial

Wouldn't think of using other agents

Excellent service.Very Professional.Have used twice, same high standards.Wouldn't think of using other agents.Safe hands no stress or worry they are so good
Seller Testimonial

Friendly helpful staff

Friendly helpful staff.
Seller Testimonial

Quality of service is outstanding

As a team the quality of your service has been outstanding. You are well informed, friendly and willing to go that extra step to help us through a long process. Thank you from (the family).
Seller Testimonial

An excellent agent. Both professional and friendly

An excellent agent. They have sold 4 properties for me over the last 12 months, each time achieving the asking price or very close to it. Regular updates are provided and the staff are both professional and friendly. Thanks so much. Martin - Vendor of Trowbridge
Seller Testimonial

Everything went smoothly

Thank you. Everything went smoothly although it took a long time for the sale to go through (not Kavanaghs fault!)
Seller Testimonial

Great job - will recommend

You did a great job for me and will recommend you to other people. Thank you
Seller Testimonial

Excellent customer service

Thank you for excellent customer service - Melksham vendor

Testimonials from Buyers

Buyer Testimonial

Relaxed without being familiar

The team work well together. Customer interaction is relaxed without being familiar.
Buyer Testimonial

Caring - attentive - professional

Nothing was too much trouble - caring - attentive - professional right up to completion. Lovely people!
Buyer Testimonial

Certainly use next time for both sale and purchase

Really appreciated Sophie's assistance with the sale of the property and keeping us informed of developments. Would certainly use next time rather than Connells for both sale and purchase if possible. Would also recommend to friends
Buyer Testimonial

Always helpful

Always helpful, quick to respond to my queries.
Buyer Testimonial

Thank you for all your help

Following the purchase of a project property - Thank you for all your help with all viewings. Now the hard work starts!
Buyer Testimonial

Excellent service

Absolutely excellent service from start to finish.
Buyer Testimonial

Very happy with the service

We are very happy with the service provided by the team
Buyer Testimonial

Fantastic communication

Fantastic communication from Clare M. We have appreciated her help throughout this journey.

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Chase Buchanan , Trowbridge

Welcome to Chase Buchanan , Trowbridge

Buying or selling? Go to Sales Microsite
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Letting or renting? Go to Lettings Microsite
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Find Us

Branch address

63 Fore Street,
Trowbridge,
BA14 8ET

Get in touch

Buying: 01225 432575 Local call rate

Letting: 01225 434438 Local call rate

Chase Buchanan , Trowbridge

Check out our available properties

Check out our available properties

Check out our available properties

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Chase Buchanan , Trowbridge

Check out our available properties

Check out our available properties

Check out our available properties

Testimonials from Sellers

Testimonials from Buyers

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Chase Buchanan , Trowbridge

Welcome to Chase Buchanan , Trowbridge

Find Us

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Get in touch

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