LOCATE is a dynamic independent Estate Agency that combines traditional service values with a fresh, modern and imaginative approach to residential/commercial sales and lettings. We are committed to providing an unrivalled level of customer service that is efficient, honest and responsive to your personal needs.
LOCATE believes that the firm's success is wholly dependent upon the professionalism, integrity and dedication of our staff to your business.
We adhere strictly to industry best practices and ethics:
• Clear and timely communication.
• Procedures for resolving any issues or complaints.
We foster a healthy, supportive and understanding work environment:
• Recognition and respect for every individual employee.
• Employee involvement, empowerment and participation.
So you can be sure to place your trust in every LOCATE Associate.
LOCATE believes always in 'doing the right thing' by our clients. This means:
• Really listening to you, understanding your issues and solving your problems.
• Communicating openly and honestly with you and always doing what we say we will do.
• Demonstrating a personal commitment to meeting your needs in everything we do.
• Taking ownership of every client enquiry or issue, no matter if this has been misdirected to us.
• Going 'the extra mile' and taking steps outside of the job to help you in times of need.
• Whenever necessary, taking a risk to prevent you from doing something that really doesn't make sense for you.
Our mission is to ensure your success in the WEST YORKSHIRE property market by delivering, the best infrastructure, access, services and solutions.
We succeed when our clients succeed.