I will definitely be passing on my recommendations
As you are aware, I first met your Senior Negotiator during the viewing of a property that your agency was representing. At the time, I had entered into a contract for the sale of my own property with one of your competitors. I was unhappy with their service because it seemed very impersonal; they rarely kept me up to date with developments and had very poor communication skills through all means.
It was apparent from the minute Dale introduced himself, that your agency pride themselves in the customer care they can provide. A rapport was immediately met and I instantly felt comfortable with the prospect of potentially purchasing from yourselves. At the close of my term with the other agency, I took my property off of the market and placed it back up for sale through Millsopps. I was delighted to find that you offer an extremely competitive rate, as the way in which the agency presents itself projects a quality and class that I assumed would demand a higher price. It was at this stage that I met yourself and saw that your team were led by example. There was no doubt in my mind that selling my house with you was going to be made as easy as possible.
As with most house sales and purchases the process was not simple. This, along with an unexpected turn with my health, sometimes left me feeling dejected and doubtful. Not once did Dale fail to put my mind at rest or reassure me that everything was in hand, his empathy was unbounded, which gave me peace of mind to rest and allow the pressure to be taken out of my hands. If gratitude could be measured, mine would be tipping the scale. This whole procedure has been the greatest thing I have ever had to face, since being alone with my two children. I could not have wished for a better support network than that received from your team. I genuinely don't believe I'd have seen it all through if it wasn't for Millsopps' outstanding professionalism. I will most definitely be passing on my recommendations.
Kind regards, Mrs B Sandringham Road, Kings Lynn