Phoenix PMS are an independent lettings agency based in Sheffield with a desire to be the best at what we do.
Our values are based on honesty, professionalism, and results; and we believe that our Tenants and Landlords deserve the best service at all times.
We are passionate, hard working, and driven by success, and all share the vision that Phoenix will be seen as the market leader over the next few years.
We aim to do this by taking a fresh look at the lettings market, and introducing new and innovative practices and services that benefit both landlords and tenants, and by utilising the most recent technology to drive efficiency.
Phoenix have a carefully selected range of services and products to ensure you get the right package to fit your individual needs. We understand that your property is not just a financial investment, but an emotional one, and we always look upon your property as if it were our own, making sure that everything we do meets our high standards.
We promise to always be honest with you, and will not try and baffle you with jargon. We will use our experience to suggest the level of rental income you could achieve, and will tell you if something needs to be changed to make your property more attractive to potential tenants.
We will ensure that you are paid your rent in a timely manner, and that you receive monthly statements so you can see all transactions related to your property in an easy to understand and transparent format.
We are open and upfront about our fees and charges, and will never surprise you with hidden costs. We understand that as a landlord you demand a great service, so will not insult you by offering ridiculously low fees to undercut our competitors, as we all know that ultimately you get what you pay for.
Contact us now to talk about how we can help you get the most out of your rental property.
The thing that tenants want more than anything is to find an agent who actually cares about them, will not try and get them to rent any old property, and can actually be contacted.
All too often we hear stories from people who tell us they can't get through to the agency to book a viewing, or that during the viewing the sales person was really pushy, or that once they moved into a property the agency wasn't bothered.
Here at Phoenix we have an experienced office team who will advise you on properties that meet your requirements, explain the application process, and book you viewings that are convenient for you; and a knowledgeable viewings team that will show you round the property, answering any questions you may have.
At no time will we push you into taking a property that is not suitable for you, but we will tell you if anyone else is interested so you don't miss out.
We have a transparent one off application charge, so you know exactly what to expect, and unlike some other agencies will not surprise you with hidden charges at a later date.
To help you settle into your new place quickly and with minimum hassle, we offer a variety of Essential Packages to kit out your kitchen, bathroom or utility room at a great price. Anything you order will be waiting for you at the property when you get your keys.
Once you have moved into your new home we offer excellent customer service to ensure your time in your home is trouble free.
Contact us now to see how we can help you find your perfect home.