Potterhouse Lettings, Stoke On Trent

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Potterhouse Lettings, Stoke On Trentbranch details

Welcome to Potterhouse Lettings

We are a local, independent firm specialising in Residential Lettings and Property Management.

As specialists we are fully focused on the priorities and needs of Landlords and Tenants, and, unlike estate agents, our loyalties are not divided by dealing with property sales and mortgages.

If we can be of assistance in any way please do not hesitate to contact us.

Our Landlord Services include:
1. Visiting you at your property, and providing a rental valuation and any other advice which you may require about letting your property.

2. Advising you on compliance with the various safety regulations.

3. Locating suitable tenants. Your property will be advertised if necessary, however we have excellent contacts with various company and other establishment personnel departments, and furthermore usually have tenants waiting.

4. Accompanying tenant applicants to view the property.

5. Obtaining and evaluating references and credit checks.

6. Preparing a suitable tenancy agreement and arranging signature by the tenant.

7. Collecting and holding as stakeholders a deposit (bond) from the tenant.

8. Preparing an inventory and schedule of condition.

9. Checking the tenant into the property and agreeing the inventory.

10. Supervising the transfer of gas, electricity and council tax accounts into the tenant's name.

11. Receiving rental payments monthly in advance, and paying you promptly, together with a detailed statement from our computerised management systems.

12. If required paying regular outgoings for you from rental payments.

13. Inspecting the property periodically, and reporting any problems to you.

14. Arranging any necessary repairs or maintenance, first liaising with you in the case of larger works.

15. Keeping in touch with the tenant on a routine basis, and arranging renewals of the agreement as necessary.

16. Checking tenants out as required, reletting and continuing the process with the minimum of vacant periods to ensure that you receive the optimum return from your property.

We let and manage furnished and unfurnished flats and houses throughout 'Stoke on Trent'. Please note that for your safety and peace of mind -

All of our managed properties are CORGI gas safety certificated, and inspected for electrical safety, and furniture fire safety
Security deposits (bonds) are held in a designated Client Account in accordance with recommended practice.
We maintain a flexible attitude, and are generally able to adapt our service to meet our client's individual circumstances and needs, for example by providing a part only service, or alternatively by taking on additional tasks and duties.

Guide for Tenants
Finding a property
Stoke on Trent
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. We regret that we cannot assist dss claimants. Our tenancies are granted for a minimum term of 6 months.

Other Areas
If you are looking for a property to rent outside Stoke on Trent, please go to our UK Network page.

Viewings
Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property
Once you have decided on a property, you will need to reserve it by paying a 'holding deposit', usually equivalent to one week's rent. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

References
As a minimum we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents
Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.

Deposit
A security deposit of a minimum of one month's rental must be paid, and will be held by ourselves as stakeholders in a secure client account throughout the tenancy term. This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.


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Insurance - for Tenants
As appointed agents for HomeLet we are able to offer a variety of insurance policies for both landlords and tenants, including the following -

Contents
Up to your selected sum insured for damage to your household furniture, equipment, furnishings, clothing and personal possessions whilst in your home (excludes business equipment).

Landlord's Contents
Up to £2,500 for accidental damage to your landlord's contents, fixtures & fittings for which you are responsible.

Personal Possessions
Up to your selected sum insured for loss or accidental damage to your clothing, watches, jewellery, spectacles, other valuables (excluding mobile telephones) and pedal cycles whilst away from your home anywhere in the UK or whilst temporarily elsewhere in the world. Theft from unattended vehicles must be from a locked boot.

Further details are available on request.

UK Network
In addition to our local services to landlords and tenants, we are part of a UK-Wide Network of independent but associated Letting & Managing Agents. This means that we are able to offer an efficient Relocation Service, and we frequently assist various multinational, corporate, governmental and other clients.

Therefore if you are moving to a new area, contact us and we'll put you in touch with our nearest associate agency to your target area, who can help you find suitable accommodation, and also provide local information. We can sometimes provide a complete service within the Network by managing your own property in your absence.

Local Map

Note: The pin shows the centre of the branch's postcode, and does not pinpoint the exact address.

Contact details

47 Watlands View, Porthill, Newcastle Under Lyme, Staff, ST5 8AB

Tel: 01782 637 213
Letting: 0843 313 8819  BT 4p/min
Fax: 01782 612 133

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Potterhouse Lettings, Stoke On Trent

47 Watlands View, Porthill, Newcastle Under Lyme, Staff, ST5 8AB

01782 637 213