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User Guide

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    About Robert Ellis Lettings and Management

    Robert Ellis & Co Ltd are the largest Independent Letting Agent specialising in the area to the South West of Nottingham.

    With three main letting branches occupying prominent High Street positions in Beeston, Long Eaton and Stapleford, these complement our existing nearby sales offices within the towns. As a firm of Chartered Surveyors, we have provided a professional lettings service to clients for more than 30 years on both a residential and commercial basis. The branches now manage over 1500 properties in the West Nottingham area for both individual private Landlords and larger portfolio clients.

    With many people now choosing to rent a property rather than purchase, this area of our business has grown dramatically over recent years and we are now letting on average at least two properties per working day with our portfolio of both available and managed properties continuing to expand.

    The Property Management Team is headed by Directors Guy Hall & Louise Mitchell with Property Managers Laura Jones managing the Beeston branch and Clair Jones at the Long Eaton branch. Wendy West is based at the busy Stapleford branch and are all able to offer many years experience in the local residential letting market.

     

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User Guide

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    WHY LET WITH ROBERT ELLIS?

    • As the largest independent Letting Agent to the South West of Nottingham, we specialise in the areas around Beeston, Long Eaton and Stapleford and are experts in our local region.

    • Our team of experienced and courteous staff know the area well and are ideally placed to match suitable properties to the right tenants.

    • As members of the RICS (Royal Institute of Chartered Surveyors) we are governed by it's code of practice providing peace of mind for all of our clients.

    • Our prominent and eye catching 'To Let' boards make your property stand out and provide marketing coverage 24 hours a day seven days a week. Our marketing strategy includes full colour photographic displays in all of our offices with detailed rental lists being readily available to prospective tenants.

    • Our extensive register of fully qualified prospective tenants continues to grow and ensures a ready supply of suitable viewers, all of them eager to proceed quickly.

    • 'Company Lets' are a speciality. With many of the main 'Blue Chip' employers based within our area, we are in constant contact to advise them of available properties.

    • You are already looking at our own company website which is updated daily to offer the available stock immediately. Digital and internet marketing is crucial these days, we promote property through fifteen different property portals including RIGHTMOVE and ZOOPLA providing continual exposure of your property and keeping void periods to a minimum.

    • Social Media is fully utilised offering available properties to thousands of potential tenants. Why not check out our Facebook and Twitter pages? Social Media is fully utilised offering available properties to thousands of potential tenants. Why not check out our Facebook and Twitter pages?

    • Our rigorous tenant referencing service through our independent referencing company provides all Landlords with a detailed back ground check on any potential tenants.

    • Our detailed photographic inventories ensure your property is correctly presented at the commencement of the new tenancy.

    • Our Tenancy Deposit Certification system ensures you comply with all aspects of the Tenancy Deposit Scheme.

    • Regular internal inspections and Landlord feedback ensure you are kept fully up to date during the let and we'll also advise you of any remedial works required during the term.

    • We offer both a fully managed service or a 'tenant find only' option. Speak to us to discuss schemes available.


    Robert Ellis 2013 ©

    Vat Reg No. 520579648
    Company Reg No. 4520936
    Company Directors.
    Paul Merritt BSc MRICS
    Guy P G Hall
    Paul J Sweeney BSc (hons)
    Mark Philpott BA(Hons) FNAEA

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    Tenant Fees

    NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1 JUNE 2019

    Holding Deposit (per tenancy):

    One week's rent: This is to reserve a property. Please note: This will be withheld if any relevant person (including
    any Guarantor(s) withdraw from the tenancy, fail a right to rent check, provide materially significant false or
    misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantor) within 15 calendar days
    (or other Deadline for Agreement as mutually agreed in writing).

    Security Deposit (per tenancy. Rent under £50,000 per year):

    Five weeks' rent: This covers damages or defaults on the part of the tenant during the tenancy.

    Unpaid Rent:

    Interest at 3% above the Bank of England Base Rate from the Rent Due Date until paid, in order to pursue non-
    payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

    Lost Key(s) or Other Security Device(s):

    Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks
    needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, Landlord or
    any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of
    £15 per hour (inc VAT) for the time taken replacing lost key(s) or other security device(s).

    Variation of Contract (Tenant's Request):

    £50 (inc VAT) per agreed variation: To cover the costs associated with taking Landlord's instructions as well as the
    preparation and execution of new legal documents.

    Change of Sharer (Tenant's request):

    £50 (inc VAT) per replacement Tenant or any reasonable costs incurred if higher: To cover the costs associated
    with taking Landlord's instructions, new tenant referencing and "Right to Rent" checks, deposit registration as well
    as the preparation and execution of new legal documents.

    Early Termination (Tenant's Request):

    Should the tenant wish to leave their contract early, they shall be liable to the Landlord's costs in re-letting the
    property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will
    be no more than the maximum amount of rent outstanding on the tenancy.

    If you have any questions on our fees, please ask a member of staff.

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Beeston Lettings 

  • Introduction

    Robert Ellis Beeston Lettings 
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    Located at the eastern end of Beeston High Road, in high profile corner position catching both pedestrians and vehicle drivers is our Beeston Lettings Branch. This three storey Victorian building is home to our professional team including the property management repairs department helping look after over 1000 properties for our landlords. Within the portfolio is everything from a studio apartment, a room in a shared house up to a large executive family house located in a private estate.

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    Guy Hall, Director of Lettings & Management
    Guy oversees the lettings and management departments at the Beeson office and the Long Eaton and Stapleford branches. He has over 30 years estate agency experience in the west Nottingham area. He joined Robert Ellis in 1993 and has specialised in residential lettings for the past 25 years. Guy is responsible for the continued expansion of the lettings division within Robert Ellis and has overseen considerable growth year on year. A family man, Guy lives locally and is married with 3 children.

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    Louise Mitchell,  Director
    An experienced and professional Director and a major asset to the Beeston lettings branch, Louise returned to her roots having worked for a reputable estate agent some years ago then spending some 8 years teaching abroad. Working closely with her team, her main focus is to continue to develop our client base and oversee the tenant application process from start to finish. She is always available to give sound advice to both landlords and tenants and has an in depth knowledge of all aspects of Property management. Louise lives within 10 minutes of the Beeston branch and is married with grown up children.

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    Laura Jones, Branch Manager & Valuer
    As a long serving, ARLA qualified member of the Robert Ellis Property Management team, Laura has worked within all facets of the business. In her role as Branch Manager, she has an in depth knowledge of property management and oversees the day to day running of the office and the staff to ensure everything runs smoothly. Laura lives locally in Beeston and is married with two young children.

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    Joe Marzano, Valuer
    Joe is smart, professional and personable, a great communicator who spends his working day showing prospective tenants around a huge range of available properties. He'll then assist with the negotiations to ensure the right applicant gets their chosen property. Providing landlord feedback is another vital role that Joe carries out, advising on price and suggesting improvements to clients where necessary. 

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    Gayle Melbourne, Repairs Manager
    Gayle joined our Robert Ellis lettings department 2 years ago and progressed within the company to work in our dedicated repairs team. Previously Gayle worked within the residential and commercial property industry and brings with her a wealth of knowledge and experience. Working closely with the Repairs and Maintenance Manager, Gayle's is an integral part of the company and her role includes liaising closely with landlords, tenants and contractors to co-ordinate maintenance issues on a daily basis. Gayle has a vast knowledge of the local area and enjoys walking her dog and family time.

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    Chantelle Bonney - Office Manager
    Chantelle joined our busy lettings team in May 2023, for a change of career following from engineering administration. Chantelle has a passion for property management and lives locally in Beeston, so she has great knowledge of the surrounding areas. She spends her working days making sure landlords and tenants receive exceptional service with lets from start to finish and carries out outbound appointments including inventories and inspections. Chantelle enjoys spending time with her family and friends.

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    Ella Peck, Senior Lettings Negotiator 
    Ella has joined Robert Ellis after eight years of working as a special needs teaching assistant, looking for a new challenge and direction, Ella is keen to be part of our fabulous team here at Beeston and she looks forward to assisting both tenants and landlords wherever possible. As a committed, hardworking and enthusiastic young individual, Ella divides her time with her daughter, family and enjoys swimming and socialising with friends.

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    Claire Chappell, Lettings Co-ordinator
    Claire has worked at Robert Ellis for over 10 years and remains an integral part of the team. She has excellent organisational skills and a broad knowledge of all aspects of property management to ensure that both landlords and tenants are looked after properly throughout their relationship with the company. She also deals with general administration, repairs, lettings negotiation and the marketing of all new properties offered to the market and ensures the advertisements are correctly generated and uploaded to websites such as Rightmove and Zoopla and all the main portals we use.

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    Rachel Wise, Admin Assistant
    Rachel has recently joined Robert Ellis with a strong background of administrative experience and excellent organisational skills, she has a part time role which mainly involves inventory preparation ready for commencement of tenancies. Rachel lives locally with her Husband and young son and has a broad knowledge of the local area.

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    Maxine Hickling, Admin Assistant

    Maxine has recently joined us quickly becoming an integral member of our administration team. She works closely with Rachel to ensure all relevant documentation is prepared in good time, ready for tenancy commencements. She brings a wealth of organisational and procedural experience to the role.



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    Kaz Lar - Lettings administrator
    Kaz joined our lettings team in January 2024. Kaz has experience in property management in sales and is keen to expand his knowledge within lettings. Kaz takes pride in creating professional and friendly relationships with landlords and tenants. His duties include office administration, and answering general enquiries to ensure tenants find the perfect home. Kaz enjoys the gym, keeping fit and healthy and cooking.

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    Lorraine Wills, Head of Accounts
    Lorraine has worked in estate agency since leaving school and has always lived in Nottingham until recently moving to Derbyshire. She has been with Robert Ellis for over 25 years and began work within the Beeston sales office as sales negotiator and mortgage advisor. Lorraine joined Guy in the opening of our dedicated rentals office in Beeston in 1998 and has extensive knowledge of all aspects of a busy sales and rentals office. Lorraine now manages all accounting matters across the three main rental offices.
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    Disclaimer

    The content on this Microsite has been uploaded by Robert Ellis Lettings & Management, Beeston. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Robert Ellis Lettings & Management, Beeston. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Robert Ellis Lettings & Management, Beeston. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.