Sally Harrison Estate Agents opened in Church Street, Barnoldswick in July 2001, following the decision by her former employer's, Bradford & Bingley, to close their Barnoldswick branch, along with many other small branches, after floatation of the Company.
Sally made the decision, supported very much by her longstanding colleague and friend, Janet Myers, to start up on her own and run, what is now an established and thriving business. Having lived and worked locally all her life, including 7 years working for a Barnoldswick Solicitor, Sally started her life in Estate Agency in March 1989, working as the Barnoldswick Branch Manager for Black Horse Agencies, in the same premises as her present office.
Around 1991, she took over the additional responsibility of managing Black Horse Agencies' Colne office and continued in this role, of managing both branches and carrying out market appraisals and listing property for sale throughout the Pendle area for 12 years. She was made redundant in May 2001 by Bradford & Bingley who had bought the entire chain of Black Horse Agencies offices around 1998 and invested her reduncy money in the setting up of the business, including the lastest computer equipment and a quality software package.
Although it was a very daunting step to take, starting her own business, it felt very much the right thing to do, to use her knowledge, experience and expertise in Estate Agency, along with a strong desire to remain working in the local community. Sally has worked very hard over the years to build up an excellent reputation for high quality customer service and this has resulted in a large amount of repeat business and recommendations to other potential clients. As Sally is out of the office a large part of the time, doing market appraisals, viewings and listing new properties, she relies very heavily on her superb sales team, which is headed by her Sales Manager, Janet Myers.
Janet Walker joined Sally and Janet in August 2001 as the business administrator and support sales negotiator as the business expanded. They were then delighted to welcome Alex Bamford, a very valuable and experienced member of the team. Sally says 'Our sole aim is to provide customers with a first class, professional service, but one that will also be very personal and tailored to suit each client's individual needs. The market goes through many peaks and troughs and being able to move with it is vital. We are constantly striving to improve our marketing materials and tools as well as level of service, to ensure we maintain our excellent reputation.
An eye-catching 'for sale' board has been designed to stand out from the rest, our regular advertising in 3 local newspapers is clear and effective, our computer software system is top of the range, with a colour picture gallery for each property. The sales brochures on each property are high quality and full colour with internal photographs where appropriate (including glossy, up-market brochures for prestige properties) and our computer system automatically cross matches properties with prospective purchasers. We are also open until 7.00pm on Thursday for clients who can't get into the office during normal working hours, we offer flexiblity on viewings of vacant properties and market appraisals to include evening and weekend appointments, and our website is updated on a daily basis with new properties as they come on the market. These are just a few of the things we provide to give us an edge over our competitors.'
Janet Myers - Sales Manager
Janet has worked with Sally since August 1989 and has always lived in the Barnoldswick area. Like Sally, she thoroughly enjoys the work, which offers variety and is very fulfilling and rewarding. Sally said 'Janet is an excellent sales person, has always been very highly thought of by our customers and I was delighted that she joined me in this venture. I respect her ability tremendously, we work well together and her support has been invaluable. Without Janet's loyalty, hard work and sales ability, the business would not be as successful as it has been.'
Alex Bamford - Sales Negotiater
Sally was delighted to welcome Alex to the team. She was a colleague of Sally's at Black Horse Agencies, when she joined the Company in 1997 as a Sales Negotiater. She then took over the running of the Burnley branch, which was by then owned by Bradford & Bingley, in 2000. Her experience in carrying out market appraisals and listing properties enable her to provide first class cover for Sally at holiday times and she has proved to be an outstanding member of the sales staff with her years of experience. Sally said 'Although a relatively new recruit to the company, Alex has fit into her sales role and is a very valuable and capable member of staff. I am really pleased to have her as she is such an accomplished and competent sales person and has fit into our team exceptionally well.
David Telford - Independent Financial Adviser
David has nearly 20 years' experience of the mortgage market and has spent the last 13 years working in the local area. Like Janet, he has worked with Sally for many years, being a former colleague at Black Horse and Bradford & Bingley. He worked as her Mortgage Adviser from 1990 to 1993 until he was promoted to Financial Services Manager, during which period he also worked with Alex. In 2000, he decided to leave Bradford & Bingley and set up his own company. When Sally also started on her own, she had no hesitation in approaching David to work with her. Sally said 'David is very approachable and easy to talk to and with his expertise in the mortgage field, we are able to offer an excellent package, with independent, competitive mortgage advice, free of charge and without obligation. We were very pleased to be working with him again.