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    Since 2001 Sarah Mains has had a reputation as the leading lettings agency in the North East offering a variety of quality property from across the region.

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    Short-term or long-term, apartment or country house, city centre or suburban living: at Sarah Mains one thing stays the same: the quality of our properties and the level of our service means you'll never need to look anywhere else.

    When you rent a Sarah Mains property, we'll bring a service that's professional and approachable. You'll want an agent who's done all the background work so all you need to do is choose the perfect property. But we know you also want someone who you can call on for support, advice or assistance.

    Renting a property is an ongoing relationship, so you need to know you've made the right choice. You need to know you're dealing with an agent with experience, local knowledge and a reputation that sees them recommended time and time again. You need to know you're with Sarah Mains.

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    A professional and approachable service: now see what we can do for you.


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Landlords
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    Landlords have different requirements and we can cater to all of them.

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    We will find a suitable tenant for your property, carry out full reference checks, compile all of the relevant paperwork including an Assured Short hold Tenancy agreement and set up a standing order mandate for all future rent payments.

    Most of our customers, however, choose us to manage the letting process for them in its entirety. If you choose this option we will carry out all of the above along with a full and detailed inventory, including photographs, which will be updated every time there is a tenant change.

    We employ experienced property inspectors who will ensure that everything in the property is checked at the beginning of a tenancy, obtain the tenant's signature and then continue to make visits on a quarterly basis to ensure that standards have been maintained. We will collect the rent on a monthly basis and deliver it to your allocated account swiftly and efficiently.

    You and your tenant will be designated a personal property manager who will supply you with regular reports, solve any problems and organize any necessary maintenance and repairs with reputable contractors. Rest assured, you will be in safe hands.

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    We are members of ARLA, The Association of Residential Letting Agents

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    ARLA, the only professional body solely concerned with the self-regulation of letting agents has a twenty-five year record of actively promoting the highest standards across every aspect of residential letting and management in the Private Rented Sector.

    ARLA provides specialist training for our staff to ensure that we meet their stringent criteria and uphold their codes of practice.

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Tenants
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    What does a letting agent do for me as a tenant?
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    The landlord hires an agent to act in their interest. However as Sarah Mains Residential are a registered professional ARLA letting agent and follows best practice rules, you benefit as well as the landlord.

    Using Sarah Mains Residential, means that you sign an agreement (an Assured Shorthold Tenancy, usually called an AST) which clearly sets out your responsibilities as well as the landlord's. So you both know exactly where you stand.

    I know how much the rent is. 

    Do I need to budget for anything else before I move In?

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    The reservation fee

    Reserving a property normally means paying a reservation fee of £100. This secures the property for you while we carry out our referencing procedures and draw up the agreements. It is then deducted from the total sum you pay prior to moving into the property, however, if you decide not to rent the property or your references are unsatisfactory, we cannot return your reservation fee.

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    The deposit

    Your deposit is normally the equivalent to one month's rent and you'll be asked to pay it along with your first rent payment and administration fee before you move into the property.

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    Administration fee

    This covers our work in preparing the agreements and the costs involved in the referencing that we do.

    When you rent through a professional ARLA letting agent like Sarah Mains Residential, you will receive a statement detailing these costs when you pay your reservation fee.

Contact us

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Our branch locations

Our Branch

Our Branch

Branch within the same Brand

Branches within our network

Our Office Address Services Contact
Gosforth
75 High Street,
Gosforth,
Newcastle Upon Tyne,
NE3 4AA
Letting: 0191 678 2030  Local call rate
Network Offices Address Services Contact
Gosforth
75 High Street,
Gosforth,
Newcastle Upon Tyne,
NE3 4AA
Buying: 0845 459 6000  Call rates may vary
Gosforth - Sales
75 High Street,
Gosforth,
Newcastle Upon Tyne,
NE3 4AA
Buying: 0191 678 2023  Local call rate
Jesmond
18C Osborne Road,
Jesmond,
Newcastle Upon Tyne,
NE2 2AD
Buying: 0191 678 2281  Local call rate
Jesmond - Lettings
18c Osborne Road,
Jesmond,
Newcastle Upon Tyne,
NE2 2AD
Letting: 0191 678 2109  Local call rate
Low Fell
Sanderson Mews
4 Beaconsfield Road
Gateshead
NE9 5EU
Buying: 0191 678 2107  Local call rate
Low Fell - Lettings
4 Beaconsfield Road,
Low Fell,
Gateshead,
NE9 5EU
Letting: 0191 678 2308  Local call rate
North East
8-10 The Square,
Whickham,
Newcastle Upon Tyne,
NE16 4JB
Tel: 0191 487 0011  Local call rate
Whickham
8-10 The Square,
Whickham,
Newcastle Upon Tyne,
NE16 4JB
Buying: 0191 678 2108  Local call rate
Whickham - Lettings
8-10 The Square,
Front Street,
Whickham,
Newcastle Upon Tyne,
NE16 4JB
Letting: 0191 678 2110  Local call rate

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