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Top-tier home-selling at a competitive rate
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    With more independently verified 5 Star reviews than the combined total for all other Hertford agents, find out what genuinely unique elements set the Shepherds home-selling service apart from the competition.

    By putting the comments and feedback from hundreds of delighted clients at the very centre of the promotion for our services means we've no need of any bold unsubstantiated claims, gimmicks, tired cliches or glib mission statements; we can just present you with clarity, facts and home-moving peace of mind.

    Combine excellent service standards with town-leading sales success throughout SG13 & SG14 (based on Rightmove Intel statistics over the last twelve months) and the sale price for many of our property transactions in 2018 having achieved or exceeded the stated asking price.

    We leave our clients confident in the knowledge that they couldn't have done any better.

    Don't choose your agency representation until you compare the Shepherds home-selling service:

    Competitive Commission and NO SALE NO FEE. If you're paying an agent up-front, then where is their incentive and how easy will it be to withdraw from poorly performing representation?

    A top tier estate agent will do more than just sell your home. They can pay for themselves several times over in achieving a better price for their clients, reducing the hassle factor and more efficiently producing a better overall end-result and experience.

    Interesting statistic - based on Rightmove Intel for the period of 17/03/17 to 16/03/18 - out of 66 SG13 & SG14 property instructions offered by agents other than those operating from Hertford town centre premises, only 16 sales were achieved.

    Client Friendly Contracts - Our simple 7 point contracts have NO small print, NO up-front agency fees or promotional costs and NO MINIMUM TIE-IN PERIOD. We are confident in the service we provide as being worthy of retaining client instructions on merit, not because they are contractually obliged and remember we operate on a no sale no fee basis.

    In addition to being Hertford's longest established estate agent we are Hertford's most positively reviewed agency by far. Dip in to any of over 500 x 5 Star reviews accumulated since 2012 and available on our website and Google for your home-moving peace of mind; with only one review rating our service below 4 Stars and all confirming they would happily recommend Shepherds to family and friends.

    top tip: reversing the reviews of any agency to show their worst reviews first will often give a different perspective and an indication as to the consistency of service on offer.

    How may your move be effected if you were on the receiving end of a 1, 2 or even a 3 Star service?

    Genuine local experts - Although at least three of us would like the graphic at the top of the page to be reflecting our ages, those numbers actually represent the years each of us have been working within estate agency in Hertford. In an industry in which the word "expert" is used a little too freely we put genuine local knowledge at your disposal and with our strength in depth we aren't just self-proclaimed "local experts" as with some of our competitors.

    Hertford's most consistent team - the biggest single influencing factor in any service based business is the overall quality of personnel providing the service and at Shepherds we boast no fewer than 7 fully engaged and experienced staff members accountable within the town in which most live and dedicated to making your move happen. Friendly, local property people providing a professional, effective service and with enough of us to cope in all circumstances.

    Our professional quality photography better showcases your home on the top property portals and in all promotion - because making consistently good first impressions for our clients makes a huge difference.

    Enhanced Premium Listings are provided for all our properties on rightmove and stunning Matterport 3D Virtual Tours available on request; combined with our superb photography means our properties stand out on rightmove and in all online promotion.

    Busy town centre premises open 7 days - Operating from a high street office enables us tap in to a relevant and locally based market place not explored if promotion is occurring solely online and with a third of our sales going to people already living within five miles of Hertford town centre this aspect of your home's exposure is not to be underestimated.

    Open on a Sunday - enabling us to maintain momentum on situations developing from activity generated on our busiest day of the week. We are working harder, visible and accessible when needed. The evidence suggests that the most successful agents provide a locally based 7 days a week home-selling service.

    Unlike most agents...we regard our job as only half done through the introduction of a suitable buyer, a sale being negotiated and your property showing as sold subject to contract. To further secure your on-going sale process and move we also provide:

    Dedicated sales progression - Accepting a seemingly excellent offer from an apparently good buyer means nothing unless the second half of the process proves successful and with this fact in mind we provide a genuinely comprehensive and specialist service better taking your sale from under offer through to exchange and completion, faster and more securely through the professional assistance provided by our highly regarded Sales Progressor, Abi England. Abi puts over ten years of local solicitors practice conveyancing experience to excellent use.

    The cumulative effect of the many and positive differences in our service have a direct effect on your experience and on....

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    ...the achievable value of your home - The value of any property is ultimately the figure a purchaser is prepared to pay and only following a total and thorough exploration of the market will the very best value and sale be truly established. With this in mind we advocate entry in to the market initially via a well-managed 'Open House'. 

    Few service industries rely more on the application of local knowledge, and your chosen agent will also need to apply this and an awareness of fluctuating market conditions along with comparable evidence to provide good advice at every stage. 

    Whether you will have achieved the very best sale is dependent on many factors towards the top of which is the competency and application of the agent. With the best service and advice often paying for itself several times over in the price obtained and the manner in which a sale is realised and taken through to completion and ultimately.....a successful moving day.

    It's not just about achieving a sale, it's about achieving the best possible sale combined with the customer experience; this we believe sets one agency apart from another.

    Whatever the price you want to ask - Once you've settled on a figure you are comfortable with asking on your sale, let Shepherds apply our 5 Star home-selling service on your behalf to achieve the best possible result.

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    More local knowledge and experience, more positive reviews and more sales agreed.
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Your move is important...let's get it right.
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    We provide home-selling which provides the quality, flexibility and accountability of service which we would want applied to our own home were we selling and from which any and every property will benefit regardless of property type, price or market conditions.

    Clearly, for most people, buying or selling a home is one of the biggest financial transactions they will ever undertake and the choice as to who is representing your interests should surely be a carefully considered one. An agency achieving a sale is one thing; a top tier estate agent efficiently achieving the best possible sale is something quite different and ultimately to your benefit on many levels.

    Valuation - With the range over which the value of any property lies, easily equating to 5% to 7% - the price at which you ultimately sell is influenced primarily by three things - the market conditions, available budget and requirements of the specific buyers actively looking at that particular time and the quality of representation you receive through promotion, the application or absence of experience and the degree of genuine engagement the agent applies to your individual sale.

    We offer competitive fees and flexible contractual terms which require that we retain our focus and quality of service throughout our involvement with you.

    Exceptional customer service - it's in the detail. A good home moving experience is often about the small things, from your call being returned quickly right through to the peace of mind that comes from knowing your agent has an established reputation for best serving their clients' needs. So you'll be reassured to know that the Shepherds' customer service not only has an impressive body of positive reviews representing many times that of our nearest competitor along with success in the ESTAS an industry awards competition.

    Will you believe what an agency would have you believe regarding their service standards or what they can actually prove?

    Here when you need us - With our dedicated team working hard on your behalf, Shepherds' busy town centre office is open seven days a week avoiding delays in communication.

    Open House promotion - Having used Open Days to introduce many of our properties to market since 1992 and never more intensively than since 2013. We have recently carried out our 600th Open House and with a 70% sales success rate from these well managed and efficient methods we establish the very best sale for our clients. Ask us about bringing this method and our vast experience to bare on your home sale.

    Sales Progression - bringing her ten years' experience from working in local solicitors' offices, our Sales Progressor, Abi England applies her specialist conveyancing knowledge in taking our sales through to exchange and completion. With Abi's efforts speeding up transactions, reducing the risk of a sale falling through and keeping you posted as to what is happening, 8 out of 10 of our sales proceed to exchange of contracts without the need to remarket - significantly better than most agents achieve.

    Mature, experienced team - At Shepherds, each member of our friendly, professional personnel of seven live locally which in addition to their many years' local property market experience provides each with an intimate and relevant knowledge of the area.

    A proven track record - From our beginnings in 1976, Shepherds has grown steadily by focusing on getting the basics right, being progressive and professional in our outlook and treating our clients and their home sales as we would want to be treated ourselves.

    Experience the Shepherds' service for yourself! Email or call 01992 551955 to discuss how we can help or pop in for a face-to-face chat.
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Read our many "buyers reviews" for peace of mind..
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    ...as to our integrity and professionalism.

    We understand that both parties involved in the process of a home sale or purchase should feel they have been treated fairly and with respect...after all, we all have the same goal in mind!
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We sell homes... not mortgages or conveyancing.
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    ...that clarity of purpose means a better service.

     ....5 Star standards from search or sale right through to signing.

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How much local home selling expertise do you want?
  • Introduction

    Genuine expertise available for your move.
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    ... a full compliment of consistent staff all providing a fully engaged and enthusiastic service that goes the extra mile. From the Five Star comments left by our hundreds of delighted clients it seems as is if those efforts are very much appreciated. 
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    David Simpson MNAEA - Director - 34 Yrs experience
    Born in Ware and attended Richard Hale secondary school before joining Shepherds in 1984. He has three daughters in various stages of work and education and his interests include his two dogs - Roxy & Buffy, fitness and gym, motorcycling, photography, film, eating out and travel. With all his years in the industry, David remains very much at the sharp end of Shepherds' day to day business getting around town quickly and efficiently on his company Vespa.
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    Steve Whyman, MNAEA - Manager - 31 Yrs experience
    Born in Hertford and raised in the nearby village of Bayford, Steve joined Shepherds in 1991 having spent 5 years in the army. Steve and his family live in Hertford and his interests include running, skiing, mountain biking, football and French. Steve applies himself with enthusiasm and commitment to both the residential sales and lettings at Shepherds and attends appointments locally getting there quickly on his own Vespa.
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    Peter Bluffield, MNAEA - Senior Sales Negotiator 
    Qualified within The Property Photography Academy, Peter's skillset is put to good use since joining us in 2007 - carrying out most of our property photography. Born locally and schooled in Hoddesdon. Peter has worked in banking and finance prior to embarking upon his career in estate agency. Having become a first time dad in 2016 - when he can, he enjoys travel, cinema and socialising. Peter is the technical whizz in the office tweaking systems, output and operating procedures. He has also studied and successfully passed the NFOPP technical course in residential estate agency
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    Paula Collins - Sales Negotiator
    A Hertford girl through and through and with Shepherds since 2007, Paula has twins who are at school locally and she enjoys socialising, art and crafts as well as foreign travel. Paula carries out many of our accompanied viewings and is responsible for acquiring feedback for our clients. Paula is organised, affable, and has excellent local knowledge.
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    Jennifer Sanderson
    Originally from Dublin where she embarked on her career in agency and property, Jennifer now ably assists in respect of both sales and lettings at Shepherds and lives in Bengeo with her three children.
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    Dinah McEwen
    Born in Hertford and still living locally with her son and daughter, Dinah assists predominantly at weekends with viewings and administration and has an interest in yoga and interior design.
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    Abi England - Sales Progressor
    Abi was born and schooled in Ware but belies her youthful looks by bringing over ten years of specialist conveyancing experience gained with local law firms to better ensure the success of your move in the all-important second half of the process. Enjoying an excellent rapport with local solicitors and an insiders' knowledge of the conveyancing transaction outside of work Abi enjoys reading, films, spending time with her family and socialising with friends.
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    The 5 Star standards that we set for ourselves.
    • Introduction

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      Reviews and testimonials we hope are the ultimate influencing factor; because it doesn't matter what we say about how good we are as an estate agency - what matters more is what other people say about us as part of a real home moving experience. 

      By showcasing client testimonials, we're showing people that we can back up our claims regarding our high customer service standards, in the hope of better informing your decision to want to work with us.

      By reversing the reviews of any business to show the worst comments first will often give a very different perspective as to service standard consistency. Try it and see what other agents may rather you didn't find.

      The kind responses below represent the standards we set for ourselves. - with hundreds more from our delighted clients available on our website.       

      Let's face it - without our reviews we're just another estate agent telling you that we'll do a great job. 

      David Simpson MNAEA

    Testimonials from Sellers

    • Seller Testimonial

      • Georgie. "I have used Shepherds over the years when selling my properties, the team have a wealth of experience and knowledge and are extremely professional and helpful throughout the whole process. They are always on hand to assist with any issues and keep me updated. I would strongly recommend them." 9/04/18
      • Gemma Fitzhugh. "I would highly recommend using Shepherds. They were really helpful in supporting my partner and me with buying our first home together. As it was our largest investment to date, they understood the need for us to view the property multiple times. Peter, David and Jennifer all showed us around the flat and were able to work around our busy working lives - booking in viewings after work and on the weekend. We are very happy with our new home and would like to really thank Shepherds for their support in getting us there." 26/03/18
      • Az Lasmi. "Our property was on the market for one day and sold!!!! Shpeherds were completely transparent and extremely efficient in finding buyers very quickly. Very professional with no heavy sales patter. Very impressed and would recommend Shepherds whole heartedly." 25/03/18
      • Su. "Great service from David and Abi for the sale of our cottage in Hertford. Unfortunately, it took a little longer than expected due to market conditions but Shepherds were proactive throughout, and provided timely updates of all viewings with feedback. Their advice was appreciated and at no point did they apply pressure to reduce the price significantly for the quick sale, as have others in my experience. A good professional service provided by a well established estate agent. Would definitely recommend ." 13/03/18
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    The content on this Microsite has been uploaded by Shepherds Estate Agents, Hertford - Sales. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Shepherds Estate Agents, Hertford - Sales. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Shepherds Estate Agents, Hertford - Sales. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Shepherds Estate Agents, Hertford - Sales on 01992 551955.